2,206 Communication jobs in the United States
Communication Specialist
Posted 4 days ago
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Job Description
We are looking for a detail-oriented Communication Specialist to join our team based in Eden Prairie, Minnesota, on a long-term contract basis. In this role, you will play a pivotal part in managing the migration of approximately 200 transactional communications to a new consumer-facing platform, ensuring alignment with brand standards and compliance requirements. This position offers the opportunity to collaborate with creative and marketing teams while overseeing the full lifecycle of communication development, from initial creation to final implementation.
Responsibilities:
- Manage the end-to-end process of migrating transactional communications to a new platform, ensuring quality and compliance at every stage.
- Collaborate with creative and marketing teams to develop communication materials that align with brand and platform standards.
- Coordinate reviews and approvals with business stakeholders, legal teams, and compliance departments.
- Input finalized communication materials into systems for deployment by print and digital communication partners.
- Track and manage individual communication projects, ensuring deadlines and quality standards are met.
- Provide regular updates on project status, highlighting key achievements and addressing challenges to cross-functional teams.
- Advocate for process improvements and ensure smooth execution across upstream and downstream dependencies.
- Utilize project management tools, such as Adobe Workfront, to organize and monitor workflows.
- Support reporting efforts that detail progress, risks, and outcomes to leadership and stakeholders.
Requirements - 1-2 years of experience in communications or marketing, with a focus on managing complex projects.
- Strong organizational skills with the ability to oversee multiple communication elements simultaneously.
- Proven ability to navigate approval processes involving multiple stakeholders, including legal and compliance teams.
- Familiarity with transactional communications and their unique requirements.
- Experience working in highly regulated industries, such as healthcare, is preferred.
- Proficiency in project management software, such as Adobe Workfront, is a plus.
- Ability to work independently, manage time effectively, and provide clear status updates to teams.
- Strong communication skills to collaborate with cross-functional teams and advocate for project needs. Innovation starts with people.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
Communication Specialist
Posted 4 days ago
Job Viewed
Job Description
support both internal and external communications-from newsletters and
companywide announcements to website content and online listings. This role
also coordinates with internal teams and external partners to keep projects
moving efficiently. Strong writing skills, attention to detail, and
organizational savvy are key.
Key Responsibilities
+ Draft and edit internal newsletters and announcement emails
+ Write and edit content for the company website and franchise location pages
+ Create light graphics and digital content using Canva
+ Manage and update online listings via platforms like Yext
+ Coordinate meetings and content reviews with agency and vendor partners
+ Collaborate across marketing, operations, and leadership teams
+ Proofread materials for tone, accuracy, and brand consistency
+ Track communication schedules and ensure timely delivery of assets
Qualifications
+ 2-4 years of experience in communications, marketing, or a related field
+ Strong writing, editing, and proofreading skills
+ Proficiency in Outlook, Canva, and ideally Yext or similar platforms
+ Excellent organizational skills and attention to detail
+ Ability to manage multiple priorities in a fast-paced environment
+ Experience working with agencies and vendors preferred
+ Familiarity with franchise or multi-location brands is a plus
Pay and Benefits
The pay range for this position is $23.00 - $26.44/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Alexandria,VA.
Application Deadline
This position is anticipated to close on Aug 28, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email (% ) for other accommodation options.
COMMUNICATION SPECIALIST
Posted today
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Job Description
Job Description
Description:
POSITION SUMMARY:
“Communications Specialist” will report to the Integrated Marketing Director. The Communications Specialist is responsible for creating and managing internal and external communication strategies across various platforms and channels such as websites, social media, email, direct mail, video, audio and events to promote Union Rescue Mission’s brand and achieve marketing goals. The ideal candidate will be passionate about creating compelling messages and engaging with diverse audiences including consumers, donors, partners, sponsors, guests and staff to shape the brand personality. Will also be responsible for social media reputation management.
CORE WORK PRINCIPLE:
Colossians 3:23 is the foundation of URM’s standard for employment, “Whatever you do, work at it with all your heart, as though you were working for the Lord and not for people.” The goal for each employee is to enrich and sustain a humble heart attitude; to enrich and sustain a mindset of serving others, treating them with kindness and truth; and to enrich and sustain a zealous desire for achieving work objectives without any ulterior motives or agendas.
ESSENTIAL FUNCTIONS:
- Communication Strategies: Develop and implement communication strategies that clearly present key messages and align with the company’s goals and objectives.
- Content Creation: Write content for newsletters, website, social media posts, emails, letters, direct mail and other communication materials.
- Social Media: Monitor and coordinate social media accounts, develop strategies to enhance company’s reputation, respond to comments and inquiries.
- Internal Communications: Prepare internal communications such as newsletters and email blasts for employees and stakeholders.
- Data analysis: Work with Digital Media Specialist to track key social media metrics such as engagements, conversions and impressions. Also tracks website traffic, email metrics, and campaign performance to identify areas for improvement; provides data-driven insights to inform future strategies.
- Brand Consistency: Ensure consistent messaging and brand identity across all communication channels.
- Conduct other tasks and projects assigned by the Integrated Marketing Director.
- Commitment to URM (Union Rescue Mission) mission, vision, and core values.
- Encourage guests in their faith and growth in Jesus Christ.
PHYSICAL DEMANDS:
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to allow differently abled individuals to perform the essential functions of the job.
- Required manual dexterity for occasional reaching and lifting small objects, repetitive motion, and operating office equipment.
- Must be able to lift at least 25lbs.
WORK ENVIRONMENT:
In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to allow differently abled individuals to perform the essential functions of the job within the environment.
· Noise levels are considered low to moderate.
· The office is clean, orderly, properly lighted, and ventilated.
· Noise levels are considered low to moderate.
EXPERIENCE, EDUCATION AND LICENSURES:
- Bachelor’s degree in Communications, Marketing, Public Relations or related field
- 3-5 years of experience as a Communication Specialist, PR Officer or similar role.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Excellent writing, editing and proofreading skills; attention to detail and accuracy.
- Solid working knowledge of marketing communications, branding principles, and media relations.
- High level of creativity and strategic thinking, with the ability to develop engaging content strategies and solutions.
- Proficiency in social media platforms and digital marketing tools (Google Analytics, Canva, Hootsuite, Classy, ChatGPT, etc.).
- Working knowledge of graphic design tools (Photoshop, Illustrator, Lightroom, etc.).
- Analytics Interpretation: Ability to analyze data and draw actionable insights.
- Strong project management skills, attention to detail, quality, and task completion. Experience with Asana a plus.
- Strong interpersonal, interviewing and networking skills, with the ability to develop and maintain relationships.
- Ability to provide coaching and mentoring to junior members of team.
- Ability to be an effective team member and handle project leadership responsibility.
- Ability to adapt to changes in the external and organizational environment.
Lecturer in Communication - Department of Communication
Posted 2 days ago
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Job Description
**Salary Range or Pay Grade**
$80,000
**Description**
The Department of Communication in the School of Communication and Journalism is seeking a 10-month lecturer. This position will support students in the department's undergraduate and graduate communication degree programs. This position will entail a 4/4 teaching load and service to the department. The position will involve teaching a range of courses from introductory level courses (e.g., Introduction to Communication, Interpersonal Communication, Intercultural Communication), to more advanced courses covering communication theory and research methods at both the undergraduate and graduate levels. This is a 10 month/academic year contract with the potential for renewal pending programmatic growth.
This is a non-tenure track temporary position to begin in the Spring 2026 semester (1/26/26).
**Qualifications**
**Required Qualifications:**
Master's degree (foreign equivalent or higher) in communication, mass communication, or related field. Minimum three years of experience teaching communication courses at the college level.
**Preferred Qualifications:**
PhD (or foreign equivalent) in communication, mass communication, or related field. Five years of teaching communication courses at the college level. Experience teaching at the graduate level.
**Application Instructions**
Please submit CV and cover letter.
All application materials must be submitted online. Please use the Apply Now button to begin your application. For technical support, please visit Interfolio's Support Site ( or reach out to their Scholar Service Team at or ( . For questions regarding this position, please contact the School of Communication and Journalism at
**Special Notes:**
Non-Tenure Track position. FLSA Exempt position, not eligible for the overtime provisions of the FLSA.
Anticipated Start Date: 1/26/26
**Campus Description:**
Stony Brook University, one of four research-intensive campuses within the State University of New York (SUNY) system, is widely regarded as its flagship. The University embraces its mission to provide comprehensive undergraduate, graduate and professional education of the highest quality, and its rankings bear that out. It's included among the top 1% of universities in the world by the 2018 QS World University Rankings and among the top 40 public universities by U.S.News & World Report's 2020 Best Colleges rankings. It is a member of the prestigious Association of American Universities, composed of the top 62 research institutions in North America. As Long Island's largest singlesite employer, Stony Brook has nearly 15,000 full- and part-time employees, including more than 2,700 faculty. It enrolled roughly 26,800 students in fall 2019 - 17,900 undergraduate students and 8,900 graduate students - and offers more than 200 majors, minors and combined-degree programs. The Department of Athletics supports 18 Division I varsity intercollegiate athletic programs that compete at the highest level within the NCAA. Located approximately 60 miles east of Manhattan on Long Island's beautiful North Shore, Stony Brook is situated on 1,454 wooded acres, encompassing 13 schools and colleges; a Research and Development Park; world-class athletics facilities, including an 8,300-seat stadium and a 4,000-seat arena; and Stony Brook Medicine, Long Island's premier academic medical center. Also part of the University is a teaching and research campus in Southampton, New York, which offers graduate arts programs and is the site of the Marine Sciences Center. In addition, Stony Brook has a role in running, and performs joint research with, Brookhaven National Laboratory, the only Department of Energy Laboratory in the Northeast. Home to the Emerson String Quartet, the PollockKrasner House in East Hampton, NY, and the Humanities Institute, with endeavors that extend to the Turkana Basin Institute in Kenya and the Ranomafana National Park in Madagascar, Stony Brook sustains an international reputation that cuts across the arts, humanities, social sciences and natural sciences.
**The selected candidate must successfully clear a background investigation.**
In accordance with the Title II Crime Awareness and Security Act, a copy of our crime statistics is available upon request by calling (631) 632- 6350. It can also be viewed online at the University Police website at Employment Opportunity Statement**
**Stony Brook University is committed to excellence in diversity and creating an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status, and all other protected classes under federal or state laws.**
**If you need a disability-related accommodation, please get in touch with the Office of Equity and Access at ( .**
Stony Brook University is committed to creating and maintaining a workplace and educational environment that is safe, accessible, and free of all forms of discrimination, sexual misconduct, or research misconduct, among other infractions. In support of this commitment, certain candidates for employment will be required to disclose such employment-related misconduct findings and pending investigations or proceedings, and final candidates for certain faculty and staff positions will authorize their current and previous employer(s) from the last seven (7) years to disclose such information to the University. Employment is contingent on your full and complete disclosure on these matters. In the event that you fail to disclose any such matter or in the event of an unsatisfactory outcome of the disclosure and review process, an offer of employment may be revoked at SBU's sole discretion. If SBU becomes aware of a failure to disclose or misrepresentation of any such matter after your employment commences, you may be subject to discipline, up to and including termination.
Communication Operator
Posted 1 day ago
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Job Description
Under direct supervision, receives incoming calls, initials emergency call notification, pages medical center personnel on request, and maintains various records, as required.
Essential Responsibilities:
+ Following established policies and procedures, establishes and maintains courteous, cooperative relations with the public, patients and other personnel.
+ Promotes, ensures, and improves customer services to internal/external customers by demonstrating skills which are consistent with the organizations philosophy of providing extraordinary customer relations and quality service.
+ Receives and routes incoming calls to appropriate stations.
+ Pages medical center personnel.
+ Responds to callers inquiries concerning patient condition and other requests for information.
+ Announces appropriate and urgent messages. Serves as central communications point for all in-house emergencies (i.e., Code Red and Code Blue). Documents events in logs or in on-line database.
+ Performs various clerical duties such as listings of on-call personnel and listing of beeper personnel; distribution of brochures and mailings.
+ Records and processes requests for telephone equipment repair. Reports equipment malfunctions to appropriate personnel.
+ Performs other related duties as required.
+ Supervisory Responsibilities: This job has no supervisory responsibilities.
Grade 125
Basic Qualifications:
Experience
+ Minimum one (1) year of multi-line telephone experience.
+ Per the National Agreement, current KP Coalition employees have this experience requirement waived.
Education
+ High School Diploma/GED.
License, Certification, Registration
+ N/A
Additional Requirements:
+ Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write basic correspondence.
+ Ability to effectively present information in one-on-one and small group arrangements to customers, clients, and other incumbents of the organization.
+ Must be willing to work in a Labor Management Partnership environment.
+ Also refer to Position Specifications outlined in the appropriate collective bargaining agreement.
+ Must pass typing test of 25WPM.
Preferred Qualifications:
+ N/A
COMPANY: KAISER
TITLE: Communication Operator
LOCATION: Redwood City, California
REQNUMBER: 1347679
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
Communication Operator
Posted 3 days ago
Job Viewed
Job Description
Under direct supervision, receives incoming calls, initials emergency call notification, pages medical center personnel on request, and maintains various records, as required.
Essential Responsibilities:
+ Following established policies and procedures, establishes and maintains courteous, cooperative relations with the public, patients and other personnel.
+ Promotes, ensures, and improves customer services to internal/external customers by demonstrating skills which are consistent with the organizations philosophy of providing extraordinary customer relations and quality service.
+ Receives and routes incoming calls to appropriate stations.
+ Pages medical center personnel.
+ Responds to callers inquiries concerning patient condition and other requests for information.
+ Announces appropriate and urgent messages. Serves as central communications point for all in-house emergencies (i.e., Code Red and Code Blue). Documents events in logs or in on-line database.
+ Performs various clerical duties such as listings of on-call personnel and listing of beeper personnel; distribution of brochures and mailings.
+ Records and processes requests for telephone equipment repair. Reports equipment malfunctions to appropriate personnel.
+ Performs other related duties as required.
+ Supervisory Responsibilities: This job has no supervisory responsibilities.
Basic Qualifications:
Experience
+ Minimum one (1) year of multi-line telephone experience.
+ Per the National Agreement, current KP Coalition employees have this experience requirement waived.
Education
+ High School Diploma/GED.
License, Certification, Registration
+ N/A
Additional Requirements:
+ Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write basic correspondence.
+ Ability to effectively present information in one-on-one and small group arrangements to customers, clients, and other incumbents of the organization.
+ Must be willing to work in a Labor Management Partnership environment.
+ Also refer to Position Specifications outlined in the appropriate collective bargaining agreement.
+ Must pass typing test of 25WPM.
Preferred Qualifications:
+ N/A
COMPANY: KAISER
TITLE: Communication Operator
LOCATION: Richmond, California
REQNUMBER: 1352637
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
Communication Manager

Posted 2 days ago
Job Viewed
Job Description
We are seeking a highly skilled and self-driven Communications Specialist to support our team. This role will support work with the Communications Manager on internal communications initiatives for a growing organization through advanced writing, message development, editing, and strategic content creation. The ideal candidate thrives in ambiguity, demonstrates exceptional writing and project management skills, and is comfortable interfacing with leadership and multiple stakeholders to craft and deliver compelling narratives.
You'll be responsible for developing strategic communications plans, managing multiple workstreams, and tracking the success of communications initiatives through data and analytics. A strong understanding of digital tools, platforms, and internal communications strategy is critical.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and Requirements
- Work with Communications Manager to develop, write, and edit high-quality content that reflects organization's tone and priorities.
- Drive strategic communications plans across various channels (email, SharePoint, Teams, newsletters, Viva Engage, etc.) to support internal messaging goals.
- Collaborate with senior leadership and cross-functional partners to draft impactful content, often with limited direction.
- Manage multiple communication workstreams and projects simultaneously, ensuring timely delivery.
- Translate complex information into clear, engaging narratives tailored to target audiences.
- Track performance of communications using data and analytics; optimize content and channels based on insights.
- Maintain internal SharePoint sites; ensure content is current, user-friendly, and aligned with branding.
- Monitor feedback channels and engagement to inform future communication strategies. Previous experience working with a tech company driving communciations null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to
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Communication Operator

Posted 3 days ago
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Job Description
**Requisition Number:** 10015
**Location:** CHA Everett Hospital
**Work Days:** Sun, Mon, Tues, Fri, Sat 7:30am-4:00pm
**Category:** Clerical and Administrative Support
**Department:** IT Communications
**Job Type:** Full time
**Work Shift:** Day
**Hours/Week:** 40
**Union Name:** SEIU 1199
This position works **on site** at the Everett Hospital.
The IT Communications Department provides operation support for all telecommunications systems for all Cambridge Health Alliance sites. Summary: Under the general supervision of the Communications Center Supervisor, the Communications Operator performs routine, emergency and special communications procedures using PC based telephone and data programs to support all CHA hospitals, health centers & administrative offices. Operators handle telephone inquiries from patients, community at large and CHA clinicians and staff and provide accurate information and/or telephone transfer services to the appropriate person or department.
The Communications Operator accesses on-line directories, on-call schedules, policies and procedures; assists in locating physicians and staff within a fast paced centralized Communications Center. Essential job functions include greeting customers over the telephone with a professional and helpful attitude, accurately handling time sensitive communications requests, efficiently using resources, demonstrating a high level of teamwork, paying attention to detail, and processing multiple tasks between different functions.
**Qualifications:**
+ High School diploma or equivalent.
+ Able to read and write English and follow instructions.
+ Minimum of 1 year experience operating computerized telephone operator switchboard equipment and personal computer with 6 months having been in direct customer service interaction (via telephone) in a fast-paced, high pressure service environment; familiar with beeper paging units.
In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.
_Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA._
_Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality._
_At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People._
Communication Representative
Posted 4 days ago
Job Viewed
Job Description
Casper, Wyoming
**Department Name:**
Call Ctr-CAS-Corp
**Work Shift:**
Day
**Job Category:**
Marketing and Communications
Health care is constantly changing, and at Banner Health, we are at the front of that change. We are leading health care to make the experience the best it can be. We want to change the lives of those in our care - and the people who choose to take on this challenge. If changing health care for the better sounds like something you want to be part of, we want to hear from you.
_Our Communication team is a small team who work various shifts that run a 24/7operation. In this position you will be responsible for answering calls that come to any of the Banner facilities, these calls can be from patients, patients family members, external vendors, internal teams (security, facility management). In addition you will coordinate and process all codes, emergencies and responses. Successful candidates will have experience in customer service, in person or over the phone, and multi-tasking skills. Previous experience with handled high volume calls as a Switchboard Operator, Front Desk Receptionist or Scheduler in healthcare is highly preferred but not required. Experience working overnights is helpful_
**Location: Wyoming Medical Center Central (1233 E Second St)**
Shift Details:
**Per Diem/Part Time**
**This position will work as needed to fill coverage. Shift times may fall between 6AM -6PM**
Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.
POSITION SUMMARY
This position coordinates and processes all codes, emergencies and responses for several facilities. Provides quality customer service and accurate information to internal and external customers by efficiently processing and responding to all incoming, outgoing, interdepartmental & inter-facility calls as well as alphanumeric paging, overhead paging and after hours on call requests for several departments within the same facilities.
CORE FUNCTIONS
1. Responds to, processes and documents all code arrests, traumas, fire alarms (including troubles, disables and tests), emergencies and disasters following established policies and procedures for several facilities and the organization's central call center using computer based emergency procedures and group pages. Notifies appropriate hospital/facility personnel and coordinates communication with facility-based staff, local fire jurisdictions, alarm monitoring companies and other external constituents as required.
2. Understands and appropriately utilizes all emergency backup equipment and procedures to maintain facility communications in the event of equipment or system failures including evacuation/relocation procedures of department staff and functions. Must understand and be able to assist in setting up emergency communications at each facility in the event of communication failure. Must be able to page codes, notify emergency personnel, process calls and associated functions via phone and hand held microphones using downtime procedures including hard copy code procedures, directories, personnel lists and on call schedules.
3. Accurately and efficiently processes a high volume of incoming, outgoing and interdepartmental calls providing information to callers and responding to caller requests in a professional, confidential and courteous manner. Follows written and computer based procedures to ensure that calls are processed according to individual facility guidelines.
4. Uses the integrated computer/telephone (CTI) workstation to access information for a designated group of facilities, processing calls for patients, facilities, staff, departments, physicians and the community at large. Locates database information quickly and process calls accurately utilizing computer based directories, web based and database on-call schedules, physician/staff rosters, patient databases, organization's intranet, and other available resources.
5. Functions as an answering service for numerous on-call groups/physicians for several facilities by documenting required information from patients, staff and physicians. Contacts designated on-call personnel and relays accurate, time critical information prior to connecting them to the caller in a prompt manner as set forth by each on-call group/physician. Follows detailed instructions established by each group/physician and shows initiative and problem solving skills when having difficulty reaching active on-call staff. Maintains accurate on-call documentation on appropriate log sheet as set forth by each group/physician.
6. Proactively and continuously identifies opportunities to improve processes and enhance database information. Presents findings and recommendations to management.
7. Works closely with all departments, staff and customers at several facilities to ensure efficient operations. Customers include patients, employees, volunteers, departments, physicians, organizational entities, external vendors and the community at large.
MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge. Reading, writing and math skills.
Must possess good oral and written communication, as well as listening skills to effectively interact pleasantly and calmly with incoming callers. Must possess basis computer skills, including familiarity with computer keyboards. Must be able to effectively prioritize and make sound decisions following established department policies, procedures and standards. Ability to multi-task in a fast paced environment with frequent interruptions. Must be able to learn and apply department procedures to react quickly to emergency situations, as well as process calls within defined standards. Must possess the ability to work cohesively in a team environment.
PREFERRED QUALIFICATIONS
Previous telephone/customer service experience highly desirable.
Additional related education and/or experience preferred.
**EEO Statement:**
EEO/Disabled/Veterans ( organization supports a drug-free work environment.
**Privacy Policy:**
Privacy Policy ( Health supports a drug-free work environment.
Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability
Communication Operator
Posted 10 days ago
Job Viewed
Job Description
Department: KH Switchboard
**Location:** Buffalo General Medical Center
Location of Job: US:NY:Buffalo
Work Type: Part-Time
**Scheduled Work Hours:** 11p-7a
Shift 3
**Job Description**
**Responsible for answering and executing incoming, outgoing and internal calls on the switchboard.**
**Education And Credentials**
High School Degree or GED.
**Experience**
**Prior work experience answering phones, preferably on a switchboard, preferably in healthcare is preferred but not required.**
Working Conditions
**Essential:**
* Weight Requirement - Sedentary (10 lbs)
**Job Details**
Standard Hours Bi-Weekly: 45.00
FTE: 0.6000
Weekend/Holiday Requirement: Yes
On Call Required: No
**With Rotation:** No
Work Arrangement: Onsite
Union Code: U07 - CWA 1168 BGH TCC
Requisition ID#: 10153
Grade: T3
Pay Frequency: Bi-Weekly
**Salary Range:** $21.15 -$26.79
*Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement.
_Kaleida Health's mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission- critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly in the way of advancing the health of our community, and Kaleida Health envisions DEI as the pursuit of equity and restorative justice for every person. We will exemplify courage and accountability through both the professing and practice of our core values for our friends, colleagues, and community. Kaleida Health is committed to creating a culture of equity and inclusion where diversity is valued and celebrated!_
**Position** Communication Operator
**Location** US:NY:Buffalo | Clerical | Part-Time
**Req ID** null
Equal Opportunity Employer
Kaleida Health is committed to diversity and believes our workforce is strengthened by the inclusion of and respect for our differences.
Kaleida Health is an equal opportunity and affirmative action employer. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, religion, sex, national origin, citizenship status, creed, gender, gender identity or expression, sexual orientation, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for or perform your job.