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Job Title: Social Media Manager & Sales Representative (Hospitality & Events)

Location: Brooklyn, NY (Hybrid – on-site and remote flexibility)

About Us:
We are a dynamic hospitality group behind Box House Events, MADRE Restaurant, and VESPER , three premier food, beverage, and event destinations in Brooklyn. With a proven track record in creating unforgettable experiences, we are seeking a highly motivated professional to join our team and support the growth of our digital presence and event sales.

Position Overview:
This unique role combines social media management with sales and client relationship development . The ideal candidate will be responsible for creating and managing content across platforms, engaging with our online communities, and using CRM tools to convert leads into bookings. Experience with Go High Level CRM is preferred, but we welcome candidates eager to learn. Strong photography skills are highly valued, as capturing high-quality content in-house is a key part of this role.

Key Responsibilities:

• Develop, manage, and publish engaging content for social media channels (Instagram, TikTok, LinkedIn, etc.).

• Capture and edit professional-quality photos and videos of events, food & beverage offerings, and venue spaces.

• Monitor engagement, track analytics, and adjust strategies to maximize reach and conversions.

• Manage inbound inquiries and leads through our CRM system (Go High Level).

• Schedule venue tours, tastings, and client follow-ups.

• Collaborate closely with the events and operations teams to align sales and marketing goals.

• Provide reporting on social media performance, lead generation, and sales activity.

Qualifications:

• 2+ years of experience in social media management , sales , or related roles (hospitality or events industry experience is a plus).

• Strong photography and basic editing skills ; ability to capture high-quality images for digital and print use.

• Strong interest and/or background in hospitality, food & beverage, and events .

• Familiarity with Go High Level CRM or similar platforms (training will be provided if necessary).

• Excellent written and verbal communication skills.

• Ability to work independently and manage multiple projects simultaneously.

• Creative mindset with a strong eye for content and branding.

What We Offer:

• Opportunity to work with a portfolio of leading NYC hospitality brands.

• Competitive compensation with potential performance-based incentives.

• Growth opportunities within a fast-expanding company.

• Hands-on experience at the intersection of marketing, sales, and hospitality.

How to Apply:
Interested candidates should submit their resume , portfolio or photography samples , and a brief cover letter highlighting relevant experience and why they are a strong fit for this role.

• Responsible for content creation for SRI social media accounts on platforms including Instagram, Facebook, LinkedIn, YouTube, Quora, etc., ensuring content quality and update frequency, and aligning with brand tone and image.
• Manage daily operations and follower engagement on SRI social platforms, responding promptly to user comments and private messages, ensuring active fan communities, and driving conversion.
• Create content based on U.S. holidays, promotions, and social media trending topics to enhance the appeal and interactivity of social media.
• Collaborate on creative planning and writing for brand marketing and new product launches, combining brand communication and product highlights with social media attributes, while ensuring creative quality.
• Prepare data reports and reviews, monitoring, analyzing, and reporting on social media performance and marketing campaign effectiveness.
• Regularly analyze and report on competitor social media accounts and provide improvement ideas for our accounts.
• Produce approximately 5 high-quality creative videos each month.
• Conduct phone calls with customers each month to understand market conditions and customer opinions.

• Bachelor's degree preferably master's degree in marketing, digital marketing, internet marketing or related field
• 5-8 years of experience in social media content creation and engagement, for accounts with over 100,000 followers.
• Capable of understanding user content preferences and proficient in multimedia output, including copywriting, social media poster creation, graphic design, and basic video editing.
• Familiar with social media jargon and abbreviations, possessing visual aesthetics, creative thinking, and the ability to learn quickly and proactively.
• Excellent data analysis skills, capable of using various tools to analyze data and develop optimized operational strategies, and able to communicate and coordinate resources to drive project implementation.
• Able to independently plan and execute campaigns.

• Develop, curate, and manage high-quality, engaging, and visually appealing content for social media platforms.
• Plan and schedule content across platforms such as Facebook, Instagram, LinkedIn, and others using scheduling tools (Hootsuite, Salesloft, etc.).
• Monitor social media channels, respond to comments and messages, and actively engage with followers to foster relationships and build community.
• Track, analyze, and report on social media performance metrics to inform strategy and improve campaigns.
• Stay up-to-date on social media trends, tools, and best practices to ensure the brand remains innovative and relevant.
• Assist with the planning and execution of social media campaigns and promotions.

• 2-3 years of experience in the marketing or social media field.

• Bachelor's degree in Marketing, Communications, or a related field, or equivalent experience.
• Strong understanding of social media platforms, tools, and best practices.
• Proficiency in graphic design tools (e.g., Canva, Adobe Creative Suite) and video editing software preferred.
• Excellent written and verbal communication skills with an eye for detail.
• Ability to work independently and as part of a team in a fast-paced environment.

• Medical, Dental and Vision
• Company paid Group Term Life Insurance
• 401 (k) Retirement savings plan (company match)
• Paid vacation, sick/personal time and floating holidays
• Paid Holidays

• Stays up to date on social media tools, trends, and best practices
• Passion for digital storytelling
• Strong writing skills and ability to write accurately, quickly; prior copywriting experience a plus
• Outstanding written communication and presentation skills
• Demonstrates ability to get things done independently and in a team environment
• Experience in designing social media graphics and creating video content
• Creative thinking and ability to connect trends to various industries
• Strong Research & Organization Skills
• Impeccable Proofreading Skills

• Developing daily posts and corresponding graphics for multiple clients and in a broad range of industries
• Maintain and track approval of social media calendars
• Scheduling of posts using automation tools
• Monitoring client comments, mentions, and DMs
• Monthly reporting to clients on the success of the social media strategy
• Keep up with industry news, knowledge, and best practices
• Assist in research, development, and curation of content ideas
• Collaborate with other departments for multi-channel promotional plans
• Identify opportunities for content promotion

• Resume
• Cover Letter
• 2-3 Writing Samples or Portfolio

• College Credit
• Professional Development Assistance
• Flexible Work Schedule
• Fun Virtual & In-Person Team Outings

• High school or equivalent

• Alexandria, VA

• You thrive in a fast-paced environment.
• You are an active problem-solver.
• You strive to exceed expectations and have a strong work ethic.
• You are motivated when encountering challenges.
• You possess a thirst for finding opportunities to improve or contribute.
• You are enthusiastic about representing a company that provides unequalled patient care.
• You are dependable, passionate, confident, articulate, and punctual.
• You are able to recognize the need to formulate a plan and find fulfillment when you execute this plan.
• You are someone who loves learning and is adaptable to an ever-changing environment.
• You enjoy both collaborating with a team but THRIVE working independently.
• You are comfortable working in an environment free of gossip, drama, and ego.
• You live in the Southwest Florida Area

• You are at all discouraged by rejection or obstacles.
• You cannot accept being held accountable for personal contributions through monthly metric meetings.
• You're not a self starter and always need constant direction from a supervisor.
• Do not perform with a sense of urgency.
• You are high DRAMA and do not like to LEARN
• You do not live in the Southwest Florida Area

About Sawa

Redefining the Lebanese dining experience, Sawa is a critically-acclaimed dining experience in Brooklyn. A New York Times Critic's Pick and Michelin Guide restaurant, Sawa brings the warmth and sophistication of the Lebanese dining experience and adds a healthy dash of creativity and edge. We take in cultivating a warm, supportive and creative environment for all our team members. 

What we're looking for  

We’re looking for a sharp, creative, and organized Social Media & Email Marketing Manager to help us tell our story, grow our following, and keep our guests coming back for more. We're looking for someone with a creative streak that has an eye for good media (videos and photos) and good copy writing. This person should also have organizational skills to manage the content calendar and planning.

What You’ll Do

Social Media

• Plan, create, and schedule engaging content for Instagram as well as TikTok, and Facebook
• Capture and edit original photos and videos during service and events
• Collect and suggest other relevant content from the web and social media that is highlights Sawa's cultural, historical and social character. 
• Monitor DMs, tags, comments, and mentions—engaging with followers in our voice
• Partner with the team to promote events, specials, private bookings, and more
• Track performance and experiment with content types and posting strategies

Email Marketing

• Own and grow our email list
• Draft and design regular emails (announcements, events, promotions)
• Manage our Mailchimp account. 
• Track open rates, click-throughs, and conversions to improve performance
• Coordinate with our reservation platform (Resy) to highlight seasonal updates

What We’re Looking For

• 1–3 years of experience in social media, content creation, or digital marketing (restaurant/hospitality preferred)
• Strong writing skills with a good eye for aesthetic and tone
• A good eye for creating photo and video content for social media
• Experience with design tools like Canva, Lightroom, or Adobe Creative Suite
• Familiarity with email platforms like Mailchimp
• Highly organized and proactive—you know how to keep a calendar humming
• A love for food, hospitality, and culture

Bonus points 

• Influencer or partnership experience
• Basic HTML or email coding skills
• Familiar with Lebanese culture (not required, but cool!)

Hello!
    We're SOCIAL HOUSE (@social.house.la & socialhouse.la ) a Hospitality Events Club launching December, focused on launching the Next Soho House! .but 1/3rd of the price and way more focused on inclusivity and genuine connections and creative outside the box experiences.

We already have 8 events under our belt, 4 killer menus, and 3 committed chefs, what we need is an Expert, ideally with Hospitality focused experience, to help us nail branding, and clearly get the concept vision accross to viewers.

We have plenty of banked up content, and a videographer and editor on the team already, but what we need is a detailed launch strategy, to market our company as best as possible.

AREAS FOR IMPROVEMENT
-Creating a strong Brand Identity
-Uniform color palette
-Incorporating storytelling into the posts
-Figuring out the best posting frequency
-Content Types; food content, chef content, talking head, entrepreneur journey, etc.
-How to repurpose b-roll footage
-Weekly and monthly analytics tracking
-Building hype before December launch
-Clearly getting the basics of the concept across

APPLICANT REQUIREMENTS
-2 Years Experience Minimum
-Proven track record of growing social media accounts, ideally in the F&B Niche
-Competent with Instagram, Tik Tok, and Facebook, bonus points for Linkedin also
-Organized, and Creative; constantly bringing thought out ideas to the table, not just trial and error strategy
-Available 2/week minimum for strategy calls
-Social Media Algorithim Knoweldge
-Strong knowledge of Social Media Advertisement Marketing!

If this sounds like you please send your portfolio or examples of accounts you've developed to and the best days/times you're free for a Facetime Interview.

Thank You!
-Sultan