151,971 Technologist jobs in the United States

Our client is seeking a highly motivated and experienced Remote Customer Support Specialist to join our dynamic, remote-first team. This role is crucial in providing exceptional technical assistance and resolving customer inquiries with efficiency and professionalism. You will be the primary point of contact for customers, addressing their technical challenges via phone, email, and chat.

Key Responsibilities:

• Provide first-level technical support for our range of software products.
• Diagnose and troubleshoot complex customer issues, escalating when necessary to senior support tiers or engineering.
• Document all customer interactions and resolutions accurately in our CRM system.
• Develop and maintain a deep understanding of our products and services to offer comprehensive solutions.
• Contribute to the creation and improvement of knowledge base articles and customer-facing documentation.
• Identify recurring customer issues and provide feedback to product development teams for continuous improvement.
• Maintain high levels of customer satisfaction through proactive communication and effective problem-solving.
• Collaborate with cross-functional teams to ensure a seamless customer experience.
• Adhere to all company policies and procedures, including data privacy and security protocols.

Qualifications:

• Proven experience in a customer support or technical helpdesk role.
• Strong understanding of common software troubleshooting techniques.
• Excellent communication skills, both written and verbal, with the ability to explain technical concepts clearly to non-technical users.
• Proficiency in using CRM software and ticketing systems.
• Ability to work independently and manage time effectively in a remote environment.
• A patient and empathetic approach to customer interactions.
• High school diploma or equivalent; Associate's or Bachelor's degree in a related field is a plus.
• Experience with (mention specific relevant technologies, e.g., cloud platforms, network protocols) is highly desirable.

This position is fully remote , offering flexibility and the opportunity to work from anywhere within the United States. Join a supportive team that values collaboration and continuous learning.

**Overview**
DEPARTMENT OF TRANSPORTATION TECHNICAL EXPERTISE AND SUPPORT SERVICES (DOTTESS):
Bowhead seeks individuals to network with relative to a potential opportunity supporting the Department of Transportation (DOT) Technical Expertise and Support Services directorate located in Washington, DC. This directorate is tasked with providing support for Office of Safety's mission through related activities outlined in the task order work. Office of Safety approaches safety from several areas-all rooted in the Safe System Approach. This directorate will augment this work through expertise in transportation safety (engineering, planning, and research) and associated areas (e.g., public health, sociology, advocacy, industry, nonprofits, researchers, and the public).
**Responsibilities**
Positions available may include:
+ Program Manager
+ Principle Investigator
+ Meeting Facilitator/Coordinator
+ Clerical Support
+ Technology Transfer (T2) Specialist
+ Data Analyst
+ Sr. Writer/Editor
+ Jr. Writer/Editor
+ Sr. Engineer
+ Sr. Technical Specialist
+ Jr. Technical Specialist
Bowhead seeks to network with qualified individuals relative to a potential opportunity, which is contingent upon award and not currently funded. Please click the link at the bottom of this posting to apply for consideration. Incumbent employees are encouraged to respond. No solicitations or third party applications will be accepted.
**Qualifications**
+ Required education, years of experience, and certifications will vary based on position requirements
+ Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint
+ Ability to communicate effectively with all levels of employees and outside contacts
+ Strong interpersonal skills and good judgment with the ability to work alone or as part of a team
Physical Demands:
- Must be able to lift up to 25 pounds
- Must be able to stand and walk for prolonged amounts of time
- Must be able to twist, bend, and squat periodically
Required education, years of experience, certifications, and pay will vary based on position requirements
SECURITY CLEARANCE REQUIRED: Must be able to obtain a security clearance at the Public Trust level. A minimum of three (3) years US residency, or US Citizenship, is required for a Public Trust clearance at this location.
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Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC's Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant's resume/application may be subject to verification.
Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes.
UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
All candidates must apply online at and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance ( contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs.
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**ID** _ _
**Category** _Information Technology_
**Location : Location** _US-DC-Washington_
**Clearance Level Must Be Able to Obtain** _Public Trust (NAC)_
**Minimum Clearance Required** _Public Trust (NAC)_
**Travel Requirement** _N/A_

Job Title: Oracle ERP Project Manager (with Oracle HCM Technical Expertise)
Location: Irving, TX (Hybrid - Onsite role)
Type: Contract (2+ Years long term contract)


We are currently seeking an Oracle ERP Project Manager with strong Oracle HCM technical expertise for a contract opportunity in Irving, TX (Hybrid - Onsite required). Please find the full job description below and let us know if you are interested.


Role Overview

This is a hybrid role combining Project Management leadership with hands-on technical oversight of Oracle HCM Cloud modules. The candidate will manage project delivery, lead technical teams, and work closely with HR, Finance, IT, and Oracle support to ensure successful system operations and enhancements.


Key Responsibilities



Lead a team of Senior Oracle Application Developers, Report Developers, and Oracle Consultants supporting Oracle HCM Cloud modules (Core HR, Payroll, Talent Management, Absence, Benefits, Recruiting, Compensation, etc.).


Define project priorities, allocate resources, and ensure timely delivery of enhancements, system changes, and issue resolutions.


Manage vendor relationships and coordinate with Oracle Support as needed.


Oversee the configuration, testing, and deployment of updates, patches, and quarterly Oracle Cloud releases.


Ensure compliance with IT security, data privacy, and SOX/internal audit requirements.


Partner with HR, Finance, and IT leadership to translate business requirements into system solutions.




Required Skills & Qualifications



Proven experience as a Project Manager leading Oracle ERP/HCM initiatives.


Strong technical expertise in Oracle HCM Cloud modules (Core HR, Payroll, Talent, Absence, Benefits, Recruiting, Compensation).


Ability to lead and mentor technical teams (developers, consultants).


Hands-on experience with Oracle HCM configurations, testing, and release management.


Strong communication, stakeholder management, and vendor coordination skills.


Solid understanding of IT compliance and security frameworks (SOX, data privacy).