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Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a global, integrated healthcare services and products company connecting patients, providers, payers, pharmacists and manufacturers for integrated care coordination and better patient management. Backed by nearly 100 years of experience, with more than 50,000 employees in nearly 60 countries, Cardinal Health ranks among the top 20 on the Fortune 500.

What Business Analysis contributes to Cardinal Health

Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.

Business Analysis serves as a liaison between the organization's businesses and IT systems development teams to align business strategies and capability needs and to ensure IT systems enable their desired value. This job family identifies and analyzes business needs, defines requirements and objectives, and makes recommendations for solutions using new and existing technologies. This job family researches and documents relationships between the components of the application system (i.e., end users, business processes, data, applications, and devices) and translates business requirements into application requirements.

What is expected of you and others at this level

• Gather and document business requirements, user stories and facilitating their discussion, confirmation and implementation.

• Conduct thorough business process analysis to understand and document current business processes, workflows and systems, create and document high-level and detailed requirements for new processes and systems, develop use cases, and manage requirement changes.

• Maintain relationships with the business, understand business priorities and be able to prioritize work across multiple projects and workstreams with the assistance of the Product Owners.

• Proactively identify and effectively use multiple approaches to problem solving, analyze potential solutions, and provide logical recommendations.

• Work with customers and partners to define requirements.

• Accurately lead integration initiatives.

• Write acceptance criteria for the user stories and working with the development and QA automation team to ensure the user stories are decomposed to in a manner to most efficiently facilitate the development effort.

• Attend administrative meetings and perform other administrative functions as needed.

Responsibilities

• Lead elicitation sessions with impacted stakeholders to develop and articulate process flows, requirements and rules, and prepare appropriate documentation.

• Conduct thorough business process analysis to understand and document current business processes, workflows and systems, create and document high-level and detailed requirements for new processes and systems, develop use cases, and manage requirement changes.

• Maintain relationships with the business, understand business priorities and be able to prioritize work across multiple projects and workstreams, identify effort, impact and timeline; works closely with core program team members

• Writes test scenarios, test cases and acceptance criteria for the user stories and work with the development and QA teams to ensure the user stories are decomposed in a manner to most efficiently facilitate the development effort

• Proactively identifies and effectively uses multiple approaches to problem solving, analyze potential solutions, and provides logical recommendations.

• Solid experience in all phases of the software development lifecycle applying best practices and Agile software development methodologies

• Collaborates with subject matter experts to execute user acceptance testing and change management activities; including training businesses on new details and process flows with system

• Partners with functional experts to ensure scope is clearly defined for projects and implementation initiatives.

• Exhibit general understanding of hardware/software platforms including but not limited to operating systems, databases, application servers, web servers and integration technologies.

• Investigates business operations, identifies causes behind the results achieved, and articulates the effects of those results on the business.

• Demonstrates problem solving ability that allows for effective and timely resolution of system issues including but not limited to production outages.

• Demonstrate knowledge of software development techniques, software languages, system integrations, and hardware/software platforms

• Provide deployment support on site and virtually.

Qualifications

• 4-8 years of experience, preferred

• Bachelor's degree in related field, or equivalent work experience, preferred.

• Proficiency in Microsoft Office products preferred.

• Experience working with internally built custom applications.

• Experience working in Agile methodology, utilizing Jira.

• Experience in working with on shore, off shore, and near shore development team members.

• Self-starter with excellent documentation skills, including the ability to maintain documentation with user stories.

• Excellent problem solving and critical thinking skills; ability to identify problems, gather facts, analyze potential risks and impacts, and choose or propose a solution.

• Demonstrates strong analytical skills, including thorough understanding of how to solicit and interpret customer business needs, model business functions, and translate them into application and operational requirements and user stories.

• Strong oral and written communication skills, ability to ask probing questions, lead cross-functional meetings and provide clear status reports to both technical and non-technical team members and executives.

• Work independently, prioritizing work and proactively communicating status

Anticipated salary range: $80,900 - $115,500

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage

• Paid time off plan

• Health savings account (HSA)

• 401k savings plan

• Access to wages before pay day with myFlexPay

• Flexible spending accounts (FSAs)

• Short- and long-term disability coverage

• Work-Life resources

• Paid parental leave

• Healthy lifestyle programs

Application window anticipated to close: 10/28/2025 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here (

#J-18808-Ljbffr

Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a global, integrated healthcare services and products company connecting patients, providers, payers, pharmacists and manufacturers for integrated care coordination and better patient management. Backed by nearly 100 years of experience, with more than 50,000 employees in nearly 60 countries, Cardinal Health ranks among the top 20 on the Fortune 500.

What Business Analysis contributes to Cardinal Health

Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.

Business Analysis serves as a liaison between the organization's businesses and IT systems development teams to align business strategies and capability needs and to ensure IT systems enable their desired value. This job family identifies and analyzes business needs, defines requirements and objectives, and makes recommendations for solutions using new and existing technologies. This job family researches and documents relationships between the components of the application system (i.e., end users, business processes, data, applications, and devices) and translates business requirements into application requirements.

What is expected of you and others at this level

• Gather and document business requirements, user stories and facilitating their discussion, confirmation and implementation.

• Conduct thorough business process analysis to understand and document current business processes, workflows and systems, create and document high-level and detailed requirements for new processes and systems, develop use cases, and manage requirement changes.

• Maintain relationships with the business, understand business priorities and be able to prioritize work across multiple projects and workstreams with the assistance of the Product Owners.

• Proactively identify and effectively use multiple approaches to problem solving, analyze potential solutions, and provide logical recommendations.

• Work with customers and partners to define requirements.

• Accurately lead integration initiatives.

• Write acceptance criteria for the user stories and working with the development and QA automation team to ensure the user stories are decomposed to in a manner to most efficiently facilitate the development effort.

• Attend administrative meetings and perform other administrative functions as needed.

Responsibilities

• Lead elicitation sessions with impacted stakeholders to develop and articulate process flows, requirements and rules, and prepare appropriate documentation.

• Conduct thorough business process analysis to understand and document current business processes, workflows and systems, create and document high-level and detailed requirements for new processes and systems, develop use cases, and manage requirement changes.

• Maintain relationships with the business, understand business priorities and be able to prioritize work across multiple projects and workstreams, identify effort, impact and timeline; works closely with core program team members

• Writes test scenarios, test cases and acceptance criteria for the user stories and work with the development and QA teams to ensure the user stories are decomposed in a manner to most efficiently facilitate the development effort

• Proactively identifies and effectively uses multiple approaches to problem solving, analyze potential solutions, and provides logical recommendations.

• Solid experience in all phases of the software development lifecycle applying best practices and Agile software development methodologies

• Collaborates with subject matter experts to execute user acceptance testing and change management activities; including training businesses on new details and process flows with system

• Partners with functional experts to ensure scope is clearly defined for projects and implementation initiatives.

• Exhibit general understanding of hardware/software platforms including but not limited to operating systems, databases, application servers, web servers and integration technologies.

• Investigates business operations, identifies causes behind the results achieved, and articulates the effects of those results on the business.

• Demonstrates problem solving ability that allows for effective and timely resolution of system issues including but not limited to production outages.

• Demonstrate knowledge of software development techniques, software languages, system integrations, and hardware/software platforms

• Provide deployment support on site and virtually.

Qualifications

• 4-8 years of experience, preferred

• Bachelor's degree in related field, or equivalent work experience, preferred.

• Proficiency in Microsoft Office products preferred.

• Experience working with internally built custom applications.

• Experience working in Agile methodology, utilizing Jira.

• Experience in working with on shore, off shore, and near shore development team members.

• Self-starter with excellent documentation skills, including the ability to maintain documentation with user stories.

• Excellent problem solving and critical thinking skills; ability to identify problems, gather facts, analyze potential risks and impacts, and choose or propose a solution.

• Demonstrates strong analytical skills, including thorough understanding of how to solicit and interpret customer business needs, model business functions, and translate them into application and operational requirements and user stories.

• Strong oral and written communication skills, ability to ask probing questions, lead cross-functional meetings and provide clear status reports to both technical and non-technical team members and executives.

• Work independently, prioritizing work and proactively communicating status

Anticipated salary range: $80,900 - $115,500

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage

• Paid time off plan

• Health savings account (HSA)

• 401k savings plan

• Access to wages before pay day with myFlexPay

• Flexible spending accounts (FSAs)

• Short- and long-term disability coverage

• Work-Life resources

• Paid parental leave

• Healthy lifestyle programs

Application window anticipated to close: 10/28/2025 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here (

#J-18808-Ljbffr

Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a global, integrated healthcare services and products company connecting patients, providers, payers, pharmacists and manufacturers for integrated care coordination and better patient management. Backed by nearly 100 years of experience, with more than 50,000 employees in nearly 60 countries, Cardinal Health ranks among the top 20 on the Fortune 500.

What Business Analysis contributes to Cardinal Health

Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.

Business Analysis serves as a liaison between the organization's businesses and IT systems development teams to align business strategies and capability needs and to ensure IT systems enable their desired value. This job family identifies and analyzes business needs, defines requirements and objectives, and makes recommendations for solutions using new and existing technologies. This job family researches and documents relationships between the components of the application system (i.e., end users, business processes, data, applications, and devices) and translates business requirements into application requirements.

What is expected of you and others at this level

• Gather and document business requirements, user stories and facilitating their discussion, confirmation and implementation.

• Conduct thorough business process analysis to understand and document current business processes, workflows and systems, create and document high-level and detailed requirements for new processes and systems, develop use cases, and manage requirement changes.

• Maintain relationships with the business, understand business priorities and be able to prioritize work across multiple projects and workstreams with the assistance of the Product Owners.

• Proactively identify and effectively use multiple approaches to problem solving, analyze potential solutions, and provide logical recommendations.

• Work with customers and partners to define requirements.

• Accurately lead integration initiatives.

• Write acceptance criteria for the user stories and working with the development and QA automation team to ensure the user stories are decomposed to in a manner to most efficiently facilitate the development effort.

• Attend administrative meetings and perform other administrative functions as needed.

Responsibilities

• Lead elicitation sessions with impacted stakeholders to develop and articulate process flows, requirements and rules, and prepare appropriate documentation.

• Conduct thorough business process analysis to understand and document current business processes, workflows and systems, create and document high-level and detailed requirements for new processes and systems, develop use cases, and manage requirement changes.

• Maintain relationships with the business, understand business priorities and be able to prioritize work across multiple projects and workstreams, identify effort, impact and timeline; works closely with core program team members

• Writes test scenarios, test cases and acceptance criteria for the user stories and work with the development and QA teams to ensure the user stories are decomposed in a manner to most efficiently facilitate the development effort

• Proactively identifies and effectively uses multiple approaches to problem solving, analyze potential solutions, and provides logical recommendations.

• Solid experience in all phases of the software development lifecycle applying best practices and Agile software development methodologies

• Collaborates with subject matter experts to execute user acceptance testing and change management activities; including training businesses on new details and process flows with system

• Partners with functional experts to ensure scope is clearly defined for projects and implementation initiatives.

• Exhibit general understanding of hardware/software platforms including but not limited to operating systems, databases, application servers, web servers and integration technologies.

• Investigates business operations, identifies causes behind the results achieved, and articulates the effects of those results on the business.

• Demonstrates problem solving ability that allows for effective and timely resolution of system issues including but not limited to production outages.

• Demonstrate knowledge of software development techniques, software languages, system integrations, and hardware/software platforms

• Provide deployment support on site and virtually.

Qualifications

• 4-8 years of experience, preferred

• Bachelor's degree in related field, or equivalent work experience, preferred.

• Proficiency in Microsoft Office products preferred.

• Experience working with internally built custom applications.

• Experience working in Agile methodology, utilizing Jira.

• Experience in working with on shore, off shore, and near shore development team members.

• Self-starter with excellent documentation skills, including the ability to maintain documentation with user stories.

• Excellent problem solving and critical thinking skills; ability to identify problems, gather facts, analyze potential risks and impacts, and choose or propose a solution.

• Demonstrates strong analytical skills, including thorough understanding of how to solicit and interpret customer business needs, model business functions, and translate them into application and operational requirements and user stories.

• Strong oral and written communication skills, ability to ask probing questions, lead cross-functional meetings and provide clear status reports to both technical and non-technical team members and executives.

• Work independently, prioritizing work and proactively communicating status

Anticipated salary range: $80,900 - $115,500

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage

• Paid time off plan

• Health savings account (HSA)

• 401k savings plan

• Access to wages before pay day with myFlexPay

• Flexible spending accounts (FSAs)

• Short- and long-term disability coverage

• Work-Life resources

• Paid parental leave

• Healthy lifestyle programs

Application window anticipated to close: 10/28/2025 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here (

#J-18808-Ljbffr

Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a global, integrated healthcare services and products company connecting patients, providers, payers, pharmacists and manufacturers for integrated care coordination and better patient management. Backed by nearly 100 years of experience, with more than 50,000 employees in nearly 60 countries, Cardinal Health ranks among the top 20 on the Fortune 500.

What Business Analysis contributes to Cardinal Health

Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.

Business Analysis serves as a liaison between the organization's businesses and IT systems development teams to align business strategies and capability needs and to ensure IT systems enable their desired value. This job family identifies and analyzes business needs, defines requirements and objectives, and makes recommendations for solutions using new and existing technologies. This job family researches and documents relationships between the components of the application system (i.e., end users, business processes, data, applications, and devices) and translates business requirements into application requirements.

What is expected of you and others at this level

• Gather and document business requirements, user stories and facilitating their discussion, confirmation and implementation.

• Conduct thorough business process analysis to understand and document current business processes, workflows and systems, create and document high-level and detailed requirements for new processes and systems, develop use cases, and manage requirement changes.

• Maintain relationships with the business, understand business priorities and be able to prioritize work across multiple projects and workstreams with the assistance of the Product Owners.

• Proactively identify and effectively use multiple approaches to problem solving, analyze potential solutions, and provide logical recommendations.

• Work with customers and partners to define requirements.

• Accurately lead integration initiatives.

• Write acceptance criteria for the user stories and working with the development and QA automation team to ensure the user stories are decomposed to in a manner to most efficiently facilitate the development effort.

• Attend administrative meetings and perform other administrative functions as needed.

Responsibilities

• Lead elicitation sessions with impacted stakeholders to develop and articulate process flows, requirements and rules, and prepare appropriate documentation.

• Conduct thorough business process analysis to understand and document current business processes, workflows and systems, create and document high-level and detailed requirements for new processes and systems, develop use cases, and manage requirement changes.

• Maintain relationships with the business, understand business priorities and be able to prioritize work across multiple projects and workstreams, identify effort, impact and timeline; works closely with core program team members

• Writes test scenarios, test cases and acceptance criteria for the user stories and work with the development and QA teams to ensure the user stories are decomposed in a manner to most efficiently facilitate the development effort

• Proactively identifies and effectively uses multiple approaches to problem solving, analyze potential solutions, and provides logical recommendations.

• Solid experience in all phases of the software development lifecycle applying best practices and Agile software development methodologies

• Collaborates with subject matter experts to execute user acceptance testing and change management activities; including training businesses on new details and process flows with system

• Partners with functional experts to ensure scope is clearly defined for projects and implementation initiatives.

• Exhibit general understanding of hardware/software platforms including but not limited to operating systems, databases, application servers, web servers and integration technologies.

• Investigates business operations, identifies causes behind the results achieved, and articulates the effects of those results on the business.

• Demonstrates problem solving ability that allows for effective and timely resolution of system issues including but not limited to production outages.

• Demonstrate knowledge of software development techniques, software languages, system integrations, and hardware/software platforms

• Provide deployment support on site and virtually.

Qualifications

• 4-8 years of experience, preferred

• Bachelor's degree in related field, or equivalent work experience, preferred.

• Proficiency in Microsoft Office products preferred.

• Experience working with internally built custom applications.

• Experience working in Agile methodology, utilizing Jira.

• Experience in working with on shore, off shore, and near shore development team members.

• Self-starter with excellent documentation skills, including the ability to maintain documentation with user stories.

• Excellent problem solving and critical thinking skills; ability to identify problems, gather facts, analyze potential risks and impacts, and choose or propose a solution.

• Demonstrates strong analytical skills, including thorough understanding of how to solicit and interpret customer business needs, model business functions, and translate them into application and operational requirements and user stories.

• Strong oral and written communication skills, ability to ask probing questions, lead cross-functional meetings and provide clear status reports to both technical and non-technical team members and executives.

• Work independently, prioritizing work and proactively communicating status

Anticipated salary range: $80,900 - $115,500

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage

• Paid time off plan

• Health savings account (HSA)

• 401k savings plan

• Access to wages before pay day with myFlexPay

• Flexible spending accounts (FSAs)

• Short- and long-term disability coverage

• Work-Life resources

• Paid parental leave

• Healthy lifestyle programs

Application window anticipated to close: 10/28/2025 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here (

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Consultant, Business Analysis page is loaded# Consultant, Business Analysislocations: Jersey City, NJtime type: Full timeposted on: Posted Todayjob requisition id: R **About Northern Trust:**Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.**Summary**Responsible for working within a Corporate Treasury Operations function supporting workflows that include clearing, settlement, and financial reporting of trades across securities, money market and derivative assets. The Business Analysis role’s mandate includes driving change by developing detail business requirements and liaising between key stakeholders and Engineering (IT) for key initiatives across security, funding and derivative portfolios. The Business Analysis function plays a critical role managing operational risk and data quality governance through control enhancement and developing new solutions across the practice.**Working Model:** HybridWe have a balanced hybrid working model to ensure you get the flexibility you need, and the successful candidate will spend their time between working in the office and working from home.**Major Duties*** As subject matter expert, provides comprehensive, in-depth consulting and leadership to team and partners at a high technical level.* Carries out data quality controls that impact regulatory reporting* Role is balanced between high level operational execution and development, with a focus on portfolio composition, market data and valuations that impact financial and regulatory reporting* Conducts portfolio, repository and valuation analysis on an on-going basis and identifies risks and gaps to business partners within Treasury Operations and to our stakeholders* Works closely with our Treasury Back Office Team executing on regulatory and audit deliverables* Collaborates with Senior Partners helping with business continuity planning/testing, resiliency and RCSA analyses.* #LI-GG1* #LI-Hybrid**Qualifications*** A College or University degree and 3+ years relevant proven work experience* Functional and industry knowledge is required specific to fixed income derivatives and securities* Highly flexible and adaptable to change* Experience with business process and/or technology enhancement initiatives* Strong Microsoft Excel / PowerBi skillsSalary Range:$85,330 - 145,130 USD*Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.***Working with Us:**As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater **Reasonable accommodation**Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.Apply today and talk to us about your flexible working requirements and together we can achieve greater.
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When you join Sallie Mae, you become a champion for all students.

We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.

Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.

We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other.

This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.

Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.

We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills.

Come do more than join something, change something. For students, for future generations, for the future of education.

TITLE

Director, Business Analysis

DUTIES

• Lead business analysis activities, including data collection, analysis, and reporting.
• Develop data-driven strategies and initiatives to improve business performance and drive growth.
• Conduct market and industry research to identify trends and opportunities for growth.
• Analyze and interpret complex data sets to identify insights and develop recommendations for business improvements.
• Collaborate with cross-functional teams to develop and implement business strategies and initiatives.
• Develop and maintain key performance indicators (KPIs) and dashboards to track business performance.
• Communicate findings and recommendations to senior leadership and stakeholders in a clear and concise manner.
• Stay up to date on industry trends and best practices in business analysis.

SCHEDULE

40 hours per week, Monday through Friday

LOCATION

Sallie Mae Bank, 300 Continental Drive, Newark, DE 19713

REQUIREMENTS

• Bachelor’s degree in Business Analytics, economics, statistics, or related field and six (6) years of experience as a Strategy Manager, Credit Strategy Analyst, Business Development Manager, Consultant, or related role where experience was gained. Also requires six (6) years of experience in the following:
• Leverage advanced analytics and risk management expertise to help provide data-driven insights to inform business decisions;
• Perform analytics on large data sets utilizing SQL, Python and SAS across internal data bases, external sources, and alternative data bases;
• Develop and execute experimental test designs, sampling techniques, and analytical methods to identify business growth segments; and
• Manage monitoring for the test in order to inform future business decisions.

CONTACT

Send resume to and reference job title and location.

Not the right fit? Let us know you’re interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!

Benefits

• Competitive base salaries
• Bonus incentives
• Generous PTO, Floating Holidays and 12 Federal Holidays observed
• Support for financial-well-being and retirement 401k with employer match
• Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more
• Employer paid short-term/long-term disability and basic life insurance
• Flexible hybrid working arrangements.
• Paid parental leave and adoption reimbursement programs
• Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)
• Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives
• Tuition Reimbursement and Family Scholarship Programs
• Career development and training opportunities

Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy, here for federal job applicant notices, and here to view the California Employee Privacy Notice.

Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

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Overview

The Business Analysis Manager leads, develops, and supports a team of Business Analysts (BAs) to deliver maximum business value through effective systems analysis, requirements gathering, and process improvement. This role sets and enforces standards, best practices, and tools for business analysis and vendor management, ensuring deliverables meet both business and technical needs. A key focus is building strong partnerships with project managers and business stakeholders, facilitating clear communication, aligning priorities, and ensuring that requirements and project outcomes drive measurable business value. The Business Analysis Manager works closely with senior business and IT leadership to prioritize initiatives, allocate resources, and continuously improve the BA function. This position requires exceptional communication skills, deep analytical expertise, and the resilience to navigate complex projects with patience, diplomacy, and focus.

Responsibilities

• Leadership & Team Development
  • Lead, mentor, and coach a team of Business Analysts to enhance skills, consistency, and performance.
  • Establish, maintain, and champion standards, methods, and best practices for business analysis across the organization.
  • Provide training and professional development opportunities for BAs and programmers.
  • Recruit, develop, and retain top talent, managing performance through regular feedback and formal reviews.
• Business Analysis Excellence
  • Perform workflow analysis, develop workflow diagrams, and recommend process improvements by defining “current state” and “future state” systems.
  • Oversee requirements elicitation, impact analysis, and documentation for new systems and enhancements to existing systems.
  • Partner with cross-functional teams (Development, QA, UAT, Infrastructure) to ensure solutions align with business objectives.
  • Ensure compliance with established standards and practices to deliver high-quality outcomes.
• Collaboration with Project Managers & Stakeholders
  • Act as the primary liaison between business stakeholders and project managers to ensure alignment of project goals, priorities, and timelines.
  • Facilitate requirements workshops, discovery sessions, and status meetings to capture and validate business needs.
  • Support project managers in managing scope, identifying dependencies, and mitigating risks.
  • Provide stakeholders with timely, accurate project status updates, ensuring transparency and accountability.
  • Coordinate resource planning with project managers to balance workload across initiatives.
• Project Intake & Resource Allocation
  • Assist in the intake and evaluation of project work, assigning BA resources to initiatives as needed.
  • Maintain a clear, updated worklist of projects, issues, and priorities for BA and development teams.
  • Coordinate project estimation with development teams, delivering accurate cost estimates to stakeholders after requirements completion.
  • Work with development teams and project managers to identify dependencies and assist in the creation of realistic project schedules.
  • Monitor budget spend across development teams, advising leadership of potential issues.
  • Coordinate with vendors (including Comparative Rater providers) to manage deliverables and maintain productive partnerships.
  • Triage and coordinate responses to production work orders.
• Continuous Improvement & Metrics
  • Collect, analyze, and share key performance metrics to drive improvements in BA processes.
  • Implement innovative approaches to shorten delivery cycles, reduce rework, and enhance system capabilities.
  • Foster a culture of collaboration, transparency, and continuous feedback with project managers, stakeholders, and technical teams.

Qualifications

• Bachelor’s degree in Business Administration, Computer Science, or Management Information Systems (or equivalent experience).
• 15+ years of experience in the software development lifecycle, with a strong background in Business Analysis for IT-driven projects.
• 10+ years of BA experience in the Property & Casualty Insurance domain (preferred).
• Proven track record of effectively collaborating with project managers and business stakeholders to drive successful project outcomes.
• Exceptional communication and interpersonal skills to work effectively with diverse stakeholders and evolving priorities.
• Strong strategic thinking, problem-solving, and decision-making skills.
• Experience with web analytics tools such as Adobe Analytics, Google Analytics, and Google Tag Manager (preferred).
• Knowledge of APIs, web services, and related technologies (SQL, XML, HTML, XSLT, JSON) and tools such as Postman, REST API, SOAP UI (highly desirable).
• Project Management or related certifications (preferred).
• IIBA CBAP and AAC certifications (a plus).
• INS and CPCU certifications (highly desirable).
• Proficiency in Microsoft Office Suite.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Research, Analyst, and Information Technology

Industries

• Insurance

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The Business Analysis Manager leads, develops, and supports a team of Business Analysts (BAs) to deliver maximum business value through effective systems analysis, requirements gathering, and process improvement. This role sets and enforces best practices, standards, and tools for business analysis and vendor management, ensuring deliverables meet both business and technical needs. A key focus is building strong partnerships with project managers and business stakeholders, facilitating clear communication, aligning priorities, and ensuring that requirements and project outcomes drive measurable business value. The Business Analysis Manager works closely with senior business and IT leadership to prioritize initiatives, allocate resources, and continuously improve the BA function. This position requires exceptional communication skills, deep analytical expertise, and the resilience to navigate complex projects with patience, diplomacy, and focus.

Responsibilities

• Leadership & Team Development: Lead, mentor, and coach a team of Business Analysts to enhance skills, consistency, and performance. Establish, maintain, and champion standards, methods, and best practices for business analysis across the organization. Provide training and professional development opportunities for BAs and programmers. Recruit, develop, and retain top talent, managing performance through regular feedback and formal reviews.
• Business Analysis Excellence: Perform workflow analysis, develop workflow diagrams, and recommend process improvements by defining “current state” and “future state” systems. Oversee requirements elicitation, impact analysis, and documentation for new systems and enhancements to existing systems. Partner with cross-functional teams (Development, QA, UAT, Infrastructure) to ensure solutions align with business objectives. Ensure compliance with established standards and practices to deliver high-quality outcomes.
• Collaboration with Project Managers & Stakeholders: Act as the primary liaison between business stakeholders and project managers to ensure alignment of project goals, priorities, and timelines. Facilitate requirements workshops, discovery sessions, and status meetings to capture and validate business needs. Support project managers in managing scope, identifying dependencies, and mitigating risks. Provide stakeholders with timely, accurate project status updates, ensuring transparency and accountability. Coordinate resource planning with project managers to balance workload across initiatives.
• Project Intake & Resource Allocation: Assist in the intake and evaluation of project work, assigning BA resources to initiatives as needed. Maintain a clear, updated worklist of projects, issues, and priorities for BA and development teams. Coordinate project estimation with development teams, delivering accurate cost estimates to stakeholders after requirements completion. Work with development teams and project managers to identify dependencies and assist in the creation of realistic project schedules. Monitor budget spend across development teams, advising leadership of potential issues. Coordinate with vendors (including Comparative Rater providers) to manage deliverables and maintain productive partnerships. Triage and coordinate responses to production work orders.
• Continuous Improvement & Metrics: Collect, analyze, and share key performance metrics to drive improvements in BA processes. Implement innovative approaches to shorten delivery cycles, reduce rework, and enhance system capabilities. Foster a culture of collaboration, transparency, and continuous feedback with project managers, stakeholders, and technical teams.

Qualifications

• Bachelor’s degree in Business Administration, Computer Science, or Management Information Systems (or equivalent experience).
• 15+ years of experience in the software development lifecycle, with a strong background in Business Analysis for IT-driven projects.
• 10+ years of BA experience in the Property & Casualty Insurance domain (preferred).
• Proven track record of effectively collaborating with project managers and business stakeholders to drive successful project outcomes.
• Exceptional communication and interpersonal skills to work effectively with diverse stakeholders and evolving priorities.
• Strong strategic thinking, problem-solving, and decision-making skills.
• Experience with web analytics tools such as Adobe Analytics, Google Analytics, and Google Tag Manager (preferred).
• Knowledge of APIs, web services, and related technologies (SQL, XML, HTML, XSLT, JSON) and tools such as Postman, REST API, SOAP UI (highly desirable).
• Project Management or related certifications (preferred).
• IIBA CBAP and AAC certifications (a plus).
• INS and CPCU certifications (highly desirable).
• Proficiency in Microsoft Office Suite.

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Business liaison and supporting day to day business activities managing code fixes and IT operations on Business requests.

Competencies

1. Retail: Retail Business Analysis
2. Retail: Digital Commerce
3. Architecture & Tools: Enterprise Architecture

Experience

Years: 8-10

Required Skills

1. Ecometry OMS knowledge
2. Strong communication skills
3. Capable of troubleshooting and triaging issues
4. JDA/Sterling OMS knowledge

Application Details

Name * :

Email * :

Phone Number * :

Resume * : (Allows pdf or docx formats only)

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