116 Automaker jobs in the United States

About the job you are considering:

The SAP Solution Architect is a Transformation Leader and must demonstrate they understand Capgemini's approach to Transformational Change and can convince clients of our ability to lead and deliver change on a complex program. Understands the relationship between change activities and the broader program delivery, able to consider this in both solution and delivery execution. The SAP Automotive Industry Subject Matter Expert (SME) and Architect requires specialized knowledge of the automotive sector, combined with deep expertise in SAP solutions to address the unique challenges of automotive manufacturers, suppliers, and logistics providers.

The SME will combine extensive knowledge of automotive processes, SAP expertise, and strategic insight to drive digital transformation, process optimization, and operational excellence in automotive companies. You will play a pivotal role in implementing solutions that improve manufacturing efficiency, optimize the supply chain, and enhance customer service in a competitive and rapidly evolving industry.

Your role :

• SAP Solution Architect and Automotive Industry expert will be responsible for relationship building and managing automotive supply chain, including the complexities of multi-tier suppliers, global logistics, and inventory management.

• Automotive Industry Subject Matter Expert is responsible for designing, implementing, managing and pre-sales of the SAP solutions tailored to the unique needs of the Automotive Industry.

• Ability to Deliver sophisticated projects. Lead and assist customer and Sales Operations Text

• Demonstrates aptitude and attitude to rapidly pickup new technologies or value propositions relevant across Capgemini lines of business and effectively map them to the requirements of our existing and prospective clients.

• Commitment to continuous learning and continued Industry expertise.

• Build and maintain commercially productive relationships with multiple complementary third-party organizations at a regional level.

• Develop and deliver proposal and presentation content, as well as marketing materials across multiple areas of expertise, within or across industry sectors, that is consistently leveraged across multiple presales opportunities within a region.

• Proposal Development: Able to own plan and deliver an entire proposal response from specific reference to a client’s requirements, and or industry, including the executive summary, for external opportunities.

• Pricing & Strategies: Estimating the effort required to deliver the entire scope of a project and propose and optimize resources for opportunities.

• Client Relationships: Building credibility and gain "trusted advisor " status with key clients, project team members and stakeholders, including directors, across the entire scope of the engagement.

• Delivery Excellence: Champion for delivery methodology (iCaptivate, LTP, DAN, etc.) and supporting toolsets (JIRA, Confluence, DAN, etc.). Will be a recognized leader amongst peers in knowledge and execution excellence - consistently setting the bar for Capgemini excellence in delivery.

• Proactively working with regional and global capability management to ensure delivery capabilities are aligned to market demand in both established a new areas of expertise.

Your Skills and Experience:

• German Automotive experience preferred.

• Must be willing to travel Internationally

• Pre-Sales experience required

• Extensive knowledge of SAP solutions specific to the Automotive industry, including SAP S/4, SAP Cloud Platform and industry specific cloud offerings.

• Deep knowledge and experience with SAP modules specific to the automotive sector, such as: SAP PP (Production Planning), SAP QM (Quality Management), SAP MM (Materials Management), SD (Sales and Distribution), and SAP EWM (Extended Warehouse Management).

• Experience in SAP solutions specifically designed for the automotive sector, such as SAP Vehicle Management System (VMS), SAP Dealer Business Management (DBM), and SAP Manufacturing Integration and Intelligence (SAP MII).

• Experience or exposure to global automotive manufacturing, with an understanding of how different regions, regulations, and supply chains impact SAP solution design and implementation.

• Big 4 / consultancy Experience is preferred

• 12 years professional experience with a Minimum 5 FLC / experience with S4

• S/4HANA Greenfield/ Brownfield implementation experience

• SAP Certifications preferred

• Expertise knowledge in core business processes, and associated functions, for one industry sector, or a limited number of micro industry sectors. Capable of facilitating a technology agnostic business capability /process workshop.

• Ability to develop and present innovative implementation strategies, including consideration of a client’s budget, cash flow, and time to value.

• Ability to identify, articulate, and present different commercial strategies (including outcome-based models) which are appropriate for delivering business outcomes and associated value while being commercially viable to Capgemini.

• Ability to deliver a compelling presentation to prospective client, key project team members and stakeholders, including directors, across the entire scope of a proposed engagement.

• Delivery Excellence: Ability to lead the delivery of a solution business blueprint that will satisfy business requirements and enable timely and profitable delivery on projects.

• Ability to take a leadership role on a program shaping strategy and roadmap across multiple lines of business.

• Demonstrated ability to lead across the full lifecycle of large transformation projects.

• Understanding of all functions and phases across the many services required of Capgemini and its 3rd party partners to deliver the program outcomes

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

• Flexible work

• Healthcare including dental, vision, mental health, and well-being programs

• Financial well-being programs such as 401(k) and Employee Share Ownership Plan

• Paid time off and paid holidays

• Paid parental leave

• Family building benefits like adoption assistance, surrogacy, and cryopreservation

• Social well-being benefits like subsidized back-up child/elder care and tutoring

• Mentoring, coaching and learning programs

• Employee Resource Groups

• Disaster Relief

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Get The Future You Want |

Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Click the following link for more information on your rights as an Applicant

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

Job: Project Manager

Organization: NA APPS LOC PRACTICE

Title: SAP Solution Architect Automotive Industry

Location: GA-Atlanta

Requisition ID:

Visa: USC only!
Location: : Ft. Lauderdale, FL (3 days a week) (Local to South Florida only not Tampa, not Jacksonville, not Orlando)
Linkedin: before 2023
Resume :4 pages maximum

• This role is focused on understanding the business data as it is created in the source systems, following the flow of data and understanding its transformation as it moves into developed systems.
• Should have the ability to Gather requirements and work with Business and IT Partners to decide on the best solutions to merge ERP process with existing Business Process
• A good candidate should have skills in:
  • Data Profiling
  • Data Governance (more from applying it than standing up a whole program)
  • Data Quality assessment
  • potentially even some Data Modeling, this person could have a data architect background.
• Power BI and Python are nice to have, SQL is a must.
• Review and provide feedback on Source to Target Mappings based on designs
• Capture Data States as Entities move through a Business process
• Document key terms

• Bachelor's or Master's degree in Computer Science, Engineering, Business, or a related field.
• 3-5 years of experience in technology, analytics, digital transformation, or related fields. AI, machine learning, or data-driven solutions experience is a plus.
• Strong interest in AI, machine learning, and digital transformation.
• Prior experience in AI is a plus but not required.
• Excellent communication in English and collaboration skills, with the ability to work effectively with both IT and business team.
• nalytical mindset with the ability to identify problems and propose innovative solutions.
• Familiarity with Power BI, RPA, or related technologies is an advantage.
• Self-motivated, proactive, and eager to learn about AI and its applications in the automotive industry.
• Understanding of AI vendors and solutions in the global market.
• Experience in knowledge management or maintaining centralized repositories.
• bility to travel periodically within the North America region.

• Market and Trend Analysis : Stay informed about AI trends, opportunities, and key vendors. Understand the competitive landscape and emerging technologies.
• Regional Collaboration : Periodically meet with each plant business team across North America to identify current challenges and propose AI solutions to address them. Document and share successful AI pilots across plants to promote knowledge sharing.
• Global Coordination : Work closely with the global AI team to share experiences, best practices, and lessons learned. Advocate for a unified approach to AI initiatives across regions.
• Knowledge Management: Maintain and update a centralized knowledge base and template library for AI, Power BI, and RPA solutions.
• Cross-Technology Support : Assist in managing Power BI and RPA initiatives alongside AI, ensuring alignment and efficiency across digital tools.

• Comprehensive Insurance and Benefit Packages!
• Opportunity for Career Growth and Development!
• Join a rapidly growing, technology focused team

• Arrive each day on time
• Communicate with leadership quickly and effectively
• Perform product quality inspection
• Report findings to supervisor for approval
• Display leadership within the workplace at any level
• Uphold the MS Companies' standard of quality and service

• Visually able to determine color, shape, and size of a part
• Ability to stand in warehouse for up to 10-12 hours and lift up to 30 lbs
• Ensure that all of the quality check procedures put in place are followed during every production phase
• Analytical, logical thought process and meticulous attention to detail
• Compliance with policies and governmental regulations

• Flexible work schedules
• Comprehensive insurance and benefit packages
• Training provided for career advancement opportunities
• Company culture focused teams
• Access to on demand pay with DailyPay

At Percepta, we bring first-class service across each market we support. As aCustomer Experience Specialist (CXS)in Allen Park, MI , youll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

What Youll Be Doing
The Customer Experience Specialist (CXS) will work with customers and prospective buyers to earn and retain their loyalty with our customers, a globally recognized provider of high-quality automotive products and services. This will be accomplished by creating relationships based on understanding the customers needs, concerns, lifestyle, and preferences by carefully listening to the customer, providing knowledge and resources, and resolving issues in a timely basis. In this role, the (CXS) is empowered to make decisions using customer satisfaction tools to resolve customer concerns and to ensure customer loyalty.

This position is a Single Point of Contact for customers to address sales, product knowledge, service issues, dealer information, and to obtain resolutions.

Customer interaction will be accomplished through a combination of inbound/outbound phone, email, and other correspondence.

During a Typical Day, Youll

Responsibilities

• Provide an exceptional customer experience with a focus on building a relationship of trust and enthusiasm while guiding the customer from website to pre-buy experience, to include:
• Vehicle knowledge and availability
• Local promotions for the brand
• Assist with specifications of vehicle
• Assist with customer/Dealer connection
• Educate the customer on products and services
• Act as a resource of all product knowledge and service support
• Scheduling activities as required for special events
• Actively listens to the customer while controlling the interaction to lead the customer in a professional and efficient manner
• Act as a liaison between customer, service support, and dealership by following up to ensure customer satisfaction
• Responsible for handling inbound customer calls regarding sales and service in a helpful, courteous, and professional manner, displaying knowledge and concern for their needs
• Responsible for handling emails and chats
• Exhibit strong follow up and organizational skills, in both verbal and written communication
• Responsible for resolving customer issues using all available resources, including Dealers i.e. Service Personnel, Subject Matter Experts, leadership, and Field Service Engineers.
• Return all email and voice mail messages promptly and follow up with customers and dealers as committed
• Responsible for documenting customer inquiries and concerns
• When necessary, use applicable customer satisfaction tools to resolve customer issues. Tools include financial assistance, service plans, payments, and maintenance plans
• Participate in business-related marketing and sales projects
• Ability to meet specified goals as set forth by management
• Provide feedback to management for the continued and improved performance of the department to foster positive results and growth
• Work as a team player assist other team members when in need of support
• Other duties as assigned

Case Management

• Practical application of time management is critical as specialists will focus on handling cases from initial concern to resolution
• Specialists will be trained on processes that include understanding local laws
• Specialists will need to handle cases within the clients established timeline
• Successful agents in this role will utilize resources including onsite Knowledge Base, Dealerships, local resources, Part & Tech SMEs for case progression
• Critically important to agent success and customer satisfaction includes keeping our promise. Agents must follow up with customers on updates and timelines. Missing timelines to follow up leads to a poor customer experience and diminished brand loyalty

What You Bring to the Role

Education

• High School Diploma required; Associate or Bachelors degree preferred

Experience

• 2 years of experience in a Customer Relations Contact Center, hospitality industry, or PR/Sales field
• Experience in a luxury field (hospitality or brand product) is a plus
• Knowledge of the automotive industry is a plus

Skills

• High level of trust and integrity
• Strong verbal and written communication skills
• Detailed listening skills
• Strong customer service, interpersonal, and relationship-building skills
• Time management and ability to prioritize projects and customer needs
• Conflict resolution skills listen to the customer
• Exercise good service and business judgment with the end goal of customer satisfaction
• Excellent English language, oral and written, with grammatical knowledge and etiquette
• Ability to sway the opinion of others through verbal and/or written correspondence
• Ability to blend personality with a professional demeanor to provide the customer with a comfortable conversation
• Use of technology for product resourcing to resolve customer issues
• Typing Skills (minimum 30wpm)
• Knowledgeable in MS Office, Email, Texting, and Chat
• Ability to work through multiple computer screens
• Ability to work calmly under pressure
• Displays professionalism in demeanor, language, and appearance

What You Can Expect

• Pay rate of$20 per hour
• Health/Dental/Vision/Life Insurance
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• 401(k) with company match
• Vacation/Sick Time and Paid Holidays
• Tuition Reimbursement
• Employee Assistance Program
• Employee Discount Program
• Training and Development Programs (Percepta College)
• Employee Rewards Program (Perci Perks)

A Bit More About Your Role
Hours of Operation

Monday Sunday 7:00 am 11:30 pm EST (40hrs per week)

Remote if 45miles away from our Site/ Hybrid if within 45miles (3 days work from home and 2 days onsite)

Percepta requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. Percepta is an Equal Opportunity Employer.

Please note that neither Percepta nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such as bank account details from applicants at any point in the recruitment process.

#LI-Hybrid