3848 Customer Service & Helpdesk jobs in part time

Are you a motivated and empathetic individual ready to start your career in customer service from home? We're looking for team members to join our growing remote support team. As a Customer Service Specialist , you'll be the first point of contact for our customers—helping them troubleshoot issues, answer product questions, and ensure a seamless and positive experience.

No experience? No problem. We offer full training and ongoing support to help you succeed.

• Respond to customer inquiries via email, chat, and phone
• Assist with product-related questions, order issues, account setup, and troubleshooting
• Accurately document customer interactions in our support systems
• Escalate more complex concerns to the appropriate team when needed
• Provide fast, friendly, and effective support in every interaction
• Work independently while maintaining a high level of professionalism from your home

• Strong written and verbal communication skills
• Active listening and excellent attention to detail
• Basic computer skills (email, web navigation, typing)
• A friendly, patient, and customer-focused attitude
• Ability to work from a quiet, distraction-free home environment
• A reliable internet connection and personal computer (desktop or laptop)

• Experience with customer support platforms (like Zendesk, Freshdesk, or Salesforce)
• Background in retail, hospitality, or other service roles
• Multilingual abilities

• Paid training and onboarding
• Flexible full-time and part-time schedules
• Home office setup stipend (for eligible candidates)
• Career growth opportunities (team lead or specialized roles)
• Benefits package including health, dental, vision, and retirement (varies by employer)

• New to customer service or tech support
• Re-entering the workforce
• Recent graduates or current students
• Seeking a flexible remote work schedule

We’re seeking motivated, empathetic individuals to join our remote customer support team. As a Customer Service Specialist, you will be the first point of contact for our customers—helping resolve issues, answer product questions, and ensure an exceptional service experience.

No prior customer service experience? No problem. We provide full training and ongoing support to help you grow.

• Respond to customer inquiries via email, live chat, and phone
• Assist with product questions, order issues, account setup, and general troubleshooting
• Document customer interactions clearly and accurately in our systems
• Escalate complex issues to the appropriate team when needed
• Deliver friendly, fast, and effective service in every interaction
• Maintain professionalism while working independently from home

• Excellent written and verbal communication skills
• Strong listening skills and attention to detail
• Basic computer literacy (email, browsers, typing, navigation)
• A positive, patient, and customer-first attitude
• Ability to work in a quiet, distraction-free home office
• Reliable internet connection and laptop or desktop computer

• Experience using live chat or help desk tools (e.g., Zendesk, Freshdesk, Salesforce)
• Previous retail, hospitality, or service experience
• Multilingual skills (a plus, but not required)

• Paid training and onboarding
• Flexible schedules (full-time and part-time shifts available)
• Work-from-home setup stipend (for qualified candidates)
• Opportunities for promotion into team lead or specialized roles
• Health, dental, vision, and retirement benefits (varies by employer)

• Looking to start a career in customer service or tech support
• Returning to the workforce
• Students or recent graduates
• Seeking a flexible remote work schedule

Let me know if you'd like:

• A custom version of this tailored for a specific company (like Calix or another),
• A resume or cover letter tailored to this type of job,
• Or a list of real companies currently hiring for remote entry-level customer service roles with no experience required.

We are seeking a Live Chat Agent to join our growing client engagement team. As a frontline communicator, you will deliver real-time, text-based support to our customers and prospects via live chat platforms. This role is essential in ensuring a high-quality client experience and maintaining our company’s commitment to responsive, professional service.

Key Responsibilities

Respond promptly to inbound client inquiries via live chat in a courteous, clear, and helpful manner.

Troubleshoot and resolve customer issues or route them to the appropriate internal department.

Maintain accurate records of customer interactions using CRM tools.

Provide information about services, onboarding processes, and account-related queries.

Escalate complex cases to senior agents or supervisors as needed.

Meet or exceed response time and customer satisfaction KPIs.

Collaborate with internal teams (sales, technical support, and operations) to resolve customer requests efficiently.

Stay up to date on company services, FAQs, and support procedures.

Qualifications

Previous experience in a live chat, customer service, or call center role (1+ years preferred).

Excellent written communication and typing skills.

Ability to multitask and manage multiple conversations simultaneously.

Proficiency with CRM or helpdesk platforms (e.g., Zendesk, Intercom, Salesforce).

Comfortable working independently in a remote or hybrid setting.

Strong attention to detail and customer-first attitude.

We are seeking a dedicated and customer-focused Customer Service and Helpdesk Representative to join our call center team. In this role, you will be the first point of contact for customers, providing support, resolving inquiries, and ensuring a positive customer experience. The ideal candidate will be empathetic, a great communicator, and able to manage a high volume of calls efficiently.

• Answer incoming calls and respond to customer inquiries promptly and professionally.
• Provide accurate information regarding products, services, policies, and procedures.
• Troubleshoot issues and provide step-by-step solutions or escalate to the appropriate department when necessary.
• Log all interactions and update customer records in the CRM system.
• Follow up on customer concerns to ensure issues are resolved satisfactorily.
• Meet or exceed individual and team performance targets (e.g., call handling time, customer satisfaction).
• Maintain up-to-date knowledge of company products, services, and promotions.
• Handle complaints calmly and constructively, turning negative situations into positive outcomes.
• Adhere to company policies, procedures, and call center standards.

• High school diploma or equivalent (required); associate or bachelor’s degree is a plus.
• Proven experience in a call center, helpdesk, or customer service role.
• Excellent verbal and written communication skills.
• Strong problem-solving and conflict-resolution abilities.
• Ability to multitask and work in a fast-paced environment.
• Proficient with computers, call center software, and CRM systems.
• Patience, empathy, and a positive attitude.

• Bilingual or multilingual abilities (a plus).
• Experience with specific helpdesk software (e.g., Zendesk, Freshdesk, Salesforce Service Cloud).
• Basic technical knowledge depending on the industry (e.g., telecom, IT, banking).

• Office-based or remote depending on the position.
• Shift work, including evenings, weekends, and holidays, may be required.

• Competitive salary and performance-based incentives.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Training and career development opportunities.

We are looking for a dynamic and customer-focused individual to join our team at Hitachi Energy as a Customer Service And Helpdesk - Live Chat representative. In this role, you will be responsible for providing exceptional customer service and technical support through live chat interactions. If you have a passion for helping others and thrive in a fast-paced environment, we want to hear from you!

• Respond to customer inquiries and provide technical support through live chat
• Assist customers with troubleshooting and problem-solving
• Ensure customer satisfaction by resolving issues in a timely and efficient manner
• Collaborate with other team members to provide a seamless customer experience
• Maintain accurate records of customer interactions and transactions

• Excellent communication skills, both written and verbal
• Previous experience in customer service or helpdesk support preferred
• Ability to multitask and prioritize in a fast-paced environment
• Strong problem-solving skills and attention to detail
• Proficiency in using live chat software and CRM systems

If you are passionate about delivering exceptional customer service and have the skills and experience we are looking for, we encourage you to apply for this exciting opportunity at Hitachi Energy.

We’re seeking motivated, empathetic individuals to join our remote customer support team. As a Customer Service Specialist, you will be the first point of contact for our customers—helping resolve issues, answer product questions, and ensure an exceptional service experience.

No prior customer service experience? No problem. We provide full training and ongoing support to help you grow.

• Respond to customer inquiries via email, live chat, and phone
• Assist with product questions, order issues, account setup, and general troubleshooting
• Document customer interactions clearly and accurately in our systems
• Escalate complex issues to the appropriate team when needed
• Deliver friendly, fast, and effective service in every interaction
• Maintain professionalism while working independently from home

• Excellent written and verbal communication skills
• Strong listening skills and attention to detail
• Basic computer literacy (email, browsers, typing, navigation)
• A positive, patient, and customer-first attitude
• Ability to work in a quiet, distraction-free home office
• Reliable internet connection and laptop or desktop computer

• Experience using live chat or help desk tools (e.g., Zendesk, Freshdesk, Salesforce)
• Previous retail, hospitality, or service experience
• Multilingual skills (a plus, but not required)

• Paid training and onboarding
• Flexible schedules (full-time and part-time shifts available)
• Work-from-home setup stipend (for qualified candidates)
• Opportunities for promotion into team lead or specialized roles
• Health, dental, vision, and retirement benefits (varies by employer)

• Looking to start a career in customer service or tech support
• Returning to the workforce
• Students or recent graduates
• Seeking a flexible remote work schedule

Let me know if you'd like:

• A custom version of this tailored for a specific company (like Calix or another),
• A resume or cover letter tailored to this type of job,
• Or a list of real companies currently hiring for remote entry-level customer service roles with no experience required.

We are seeking a dedicated and enthusiastic Customer Service Helpdesk professional to join our dynamic team. In this role, you will be the first point of contact for our customers, providing them with exceptional support and assistance. You will be responsible for managing customer queries via phone, email, and live chat, ensuring their issues are resolved in a timely and efficient manner. Our ideal candidate is passionate about customer service and possesses excellent communication skills, both verbal and written. You will play a key role in our customer satisfaction and retention efforts, contributing significantly to the overall success of our organization. This position requires a proactive individual who can think critically and problem-solve effectively, while also maintaining a positive attitude in a fast-paced environment. We value team members who are eager to learn and grow, and we are committed to providing you with the training and resources you need to excel. If you have a strong desire to help others and enjoy working in a collaborative setting, we encourage you to apply and join our team as a Customer Service Helpdesk professional.

• Manage incoming customer inquiries through various channels including phone, email, and live chat.
• Provide detailed product information and support to customers in a professional manner.
• Identify and troubleshoot technical issues reported by customers.
• Document all interactions and resolutions in our customer service management system.
• Assist in the development and maintenance of FAQs and knowledge base articles for self-help resources.
• Collaborate with other departments to resolve customer issues and ensure a seamless service experience.
• Monitor and follow up on outstanding customer requests to ensure timely resolution.

• High school diploma or equivalent; some college coursework preferred.
• Proven experience in a customer service role, ideally in a helpdesk environment.
• Strong communication skills, both written and verbal, with a customer-centric approach.
• Ability to manage multiple tasks and prioritize workload effectively.
• Basic technical proficiency, with a willingness to learn new systems and software.
• Excellent problem-solving skills and a proactive attitude towards customer issues.
• Flexibility to work various shifts, including evenings and weekends as needed.

Position Overview

We are seeking a highly motivated Remote Customer Service Representative to join our global support team. This role is essential in ensuring seamless communication with our clients, vendors, project partners, and internal teams. The ideal candidate will provide professional, timely, and effective customer support while representing the values and standards of TECHINT Engineering & Construction.

Key Responsibilities

• Serve as the first point of contact for customer inquiries via phone, email, and virtual platforms.
• Provide information regarding company services, project updates, and general support inquiries.
• Assist clients and vendors in navigating company processes, documentation, and service requests.
• Coordinate with project managers, engineers, and administrative teams to resolve customer concerns efficiently.
• Track, log, and follow up on customer requests in line with company service standards.
• Escalate complex issues to appropriate departments while maintaining ownership of resolution.
• Maintain strong knowledge of TECHINT’s ongoing projects, services, and global operations.
• Ensure compliance with company policies, procedures, and safety standards in all communications.
• Identify opportunities to improve customer experience and contribute feedback to management.

Qualifications

• High school diploma or equivalent required; Bachelor’s degree preferred.
• 2+ years of customer service experience, preferably in engineering, construction, or industrial sectors.
• Strong verbal and written communication skills in English (additional languages such as Spanish, Portuguese, or Italian are a plus).
• Ability to multitask, prioritize, and work independently in a fast-paced remote environment.
• Proficiency with Microsoft Office Suite, CRM systems, and remote communication tools (e.g., Teams, Zoom).
• Excellent problem-solving and organizational skills.
• A professional, client-focused attitude with the ability to handle sensitive information discreetly.

What We Offer

• Competitive compensation and benefits package.
• Remote work flexibility with opportunities for professional growth.
• Training and development programs to enhance skills and career advancement.
• The opportunity to be part of a global leader in engineering and construction projects.

TECHINT Engineering & Construction is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Position Overview

We are seeking a highly motivated Remote Customer Service Representative to join our global support team. This role is essential in ensuring seamless communication with our clients, vendors, project partners, and internal teams. The ideal candidate will provide professional, timely, and effective customer support while representing the values and standards of TECHINT Engineering & Construction.

Key Responsibilities

• Serve as the first point of contact for customer inquiries via phone, email, and virtual platforms.
• Provide information regarding company services, project updates, and general support inquiries.
• Assist clients and vendors in navigating company processes, documentation, and service requests.
• Coordinate with project managers, engineers, and administrative teams to resolve customer concerns efficiently.
• Track, log, and follow up on customer requests in line with company service standards.
• Escalate complex issues to appropriate departments while maintaining ownership of resolution.
• Maintain strong knowledge of TECHINT’s ongoing projects, services, and global operations.
• Ensure compliance with company policies, procedures, and safety standards in all communications.
• Identify opportunities to improve customer experience and contribute feedback to management.

Qualifications

• High school diploma or equivalent required; Bachelor’s degree preferred.
• 2+ years of customer service experience, preferably in engineering, construction, or industrial sectors.
• Strong verbal and written communication skills in English (additional languages such as Spanish, Portuguese, or Italian are a plus).
• Ability to multitask, prioritize, and work independently in a fast-paced remote environment.
• Proficiency with Microsoft Office Suite, CRM systems, and remote communication tools (e.g., Teams, Zoom).
• Excellent problem-solving and organizational skills.
• A professional, client-focused attitude with the ability to handle sensitive information discreetly.

What We Offer

• Competitive compensation and benefits package.
• Remote work flexibility with opportunities for professional growth.
• Training and development programs to enhance skills and career advancement.
• The opportunity to be part of a global leader in engineering and construction projects.

TECHINT Engineering & Construction is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.