Account Manager I

Atlanta, Georgia TRAVELPORT INC.

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Job Description

Account Manager | Agency Commerce | USA - ATL

Travel obsessed? Big tech fan? Hey, you're in good company. If you want to be part of the industry that makes the world go round, then look no further.

Travelport is the brains behind lots of your travel bookings- plane, car or hotel. Our technology is used to book that magical holiday, infamous bachelorette party or long overdue school reunion. While we can't solve mosquito bites or lost luggage, we can simplify a lot of the technical parts of travel, and we're looking for the best thinkers to help us do it.

We're hiring right now for an Account Manager! Search for #Travelport on LinkedIn and hear from our amazing team.

How you'll make an impact:

Account Manager I will be among Travelport's top global sales leaders and will thrive in the exciting world of Travel Tech! Your primary responsibility is to develop and execute a sales & strategic plan which delivers revenue growth to Travelport with a portfolio of top tier regional and multi-national customers headquartered in the North American region. You will maintain excellent business relationships with the accounts under your portfolio at a mid to senior level with other influencers of the account region. It is important to be able to map out these relationships and cultivate them.

The Account Manager should be an industry expert- capable of demonstrating the knowledge to effectively consult and add true value to a customer's business resulting in customer's and Travelport growth. They should be a subject matter expert on key industry topics able to contribute to conversations at Customer Advisory Boards and similar events.

Whilst not a 'technical' resource, the Account Manager should have a strong grasp of the functional and technical principles of the Travelport platform and the travel technology world, thus allowing them to appear knowledgeable and able to support at multi-levels within a customer.

Whilst an 'individual contributor', their relationships at senior levels within Travelport should be excellent, allowing them to optimally mobilize resources.

Your role in action:
  • Responsible for retaining existing business in the portfolio and ensuring the financial performance of the portfolio is in line with contractual expectations. This includes providing accurate revenue and cost forecasting, along with ensuring any required accruals are identified with both the Commercial Director and finance teams. Each Account Director's portfolio presents 10-25M MIDT segments.
  • Responsible for demonstrating incremental business from this customer portfolio by recognizing new opportunities, qualifying each opportunity, making recommendations, and acting upon them.
  • Works closely with their Corporate Strategic Development partner, Hospitality partner, Customer Success Manager and with the Commercial Solutions and Consultancy Team to ensure best result for Travelport GDS.
  • Lead all commercial negotiations with a focus on account profitability through segment retention, cost of sale and agency incentive. Works with Finance to ensure accurate segment forecast, incentive payments, market share percentages, billing for customer/region.
  • Defining the strategic 5-year plan for the account
Could this be you?
  • Minimum of 5+ years of Sales Leadership experience with emphasis on Business Development and Account Management expertise as well as extensive exposure to working on $10M+ value commercial contracts.
  • Ability to assess and analyze situations accurately, grasping complexities, identifying key issues, and applying sound judgment.
  • Excellent interpersonal and communication skills - written, verbal, and presentation, including influencing and negotiation skills. Bring the ability to have strong relationships with customers and team mates.
  • Ability to adapt approach across a matrixed organization. Having a "can do" attitude and gain concurrence with multiple departments is a must.

Discover why our teams love working here:
Where do we start! Our benefits package includes:

We believe all employees contribute to the success of the company and should be able to share in that success, which is why all jobs are eligible to participate in our bonus program with any payouts being subject to individual and company performance. We offer a comprehensive benefit program that includes medical, dental, vision, employer paid Disability and Basic Life Insurance, Voluntary life options, a competitive 401(k) match, as well as many other voluntary benefits to fit your specific needs. We make health and wellness a priority and offer a generous paid time off policy, hybrid working model, as well as contributing to our communities with an annual volunteer day off. We also offer a New Child leave policy, where the birthing parent receives 16 weeks of paid time off, and the non-birthing parent receives 8.

Salary Range: $5,000 - 110,000 base salary with a commercial sales commission plan.

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

Search for #lifeattravelport & #travelportGDL for our employee stories on LinkedIn!

Your journey at Travelport starts here.

Our application process is quick, easy, and hassle-free - apply in just a few minutes!

We are an equal opportunities employer and will consider all qualified applicants purely on their skills and abilities. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed.

About Us

Travelport is a worldwide travel retail platform. Our next-generation virtual marketplace connects travel buyers and travel sellers, that share our passion for delivering exceptional travel experiences.

Unconflicted and independent, we are re-inventing a simpler future for travel's complex ecosystem.

Our platform gives the industry the power to help people see the world. We make it simple for businesses like airlines, hotels, and car rental companies to connect to agencies and travelers, through personalized and engaging content.

We are a diverse and inclusive workforce, representative of the communities and customers we serve. We are socially responsible, and we give back to our communities.

We encourage our people to think differently and have the courage, confidence, and ambition to challenge what has been done before.

Travelport is on a mission to make Travel easier and more rewarding for everyone.

About the Team

Our Agency Sales team work with travel agencies, travel management companies and major corporations. Their role is to help those businesses serve their customers as well as they can - offering the best content and the best experience for travelers. The more satisfied agency customers we have, the more attractive we will be to content providers such as airlines, railways, hotels, and car rental companies.

*Please note that if your application is progressed, you may be asked to complete a self-recorded video interview, at a time that works best for you. This is your chance to bring your skills & experience to life in your own words and style. Ensure you keep an eye on your junk folder just in case our invitation finds its way there.*

We are an equal opportunities employer and will consider all qualified applicants purely on their skills and abilities. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed.
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Full time Permanent

We are seeking a dedicated and customer-focused individual to join our team at Wellstar Health System as a Customer Service And Support representative. In this role, you will be responsible for providing exceptional customer service and support to our patients, visitors, and staff. If you are a team player with excellent communication skills and a passion for helping others, we want to hear from you!

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Company Details

At Wellstar, people are at the center of everything we do and every decision we make. As a not-for-profit organization, we have made a generational commitment to transform healthcare for all. We work to ensure every person has access to personalized care that helps them spend more time being a person, rather than a patient. That’s what we mean when we say we’re more than healthcare–we’re People Care. Our patients are the center of everything we do. We're nationally ranked and locally recognized for our high-quality care, inclusive culture, exceptional doctors and caregivers, and one of the largest and most integrated healthcare systems in Georgia.
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Call Center Customer Service Representative Estimated Duration: 6 month time period is also needs based. Hourly Pay Rate: Non bilingual - $17.00 an hour Bilingual $19.00 an hour. Work Schedule: 8: 00 AM to 5: 00 PM M-F Training will be 100% onsite. A Customer Service, Customer Service Representative, Call Center, Tax, Retail, Staffing

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