623 Customer Service jobs in Atlanta
Account Manager I
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Account Manager | Agency Commerce | USA - ATL
Travel obsessed? Big tech fan? Hey, you're in good company. If you want to be part of the industry that makes the world go round, then look no further.
Travelport is the brains behind lots of your travel bookings- plane, car or hotel. Our technology is used to book that magical holiday, infamous bachelorette party or long overdue school reunion. While we can't solve mosquito bites or lost luggage, we can simplify a lot of the technical parts of travel, and we're looking for the best thinkers to help us do it.
We're hiring right now for an Account Manager! Search for #Travelport on LinkedIn and hear from our amazing team.
How you'll make an impact:
Account Manager I will be among Travelport's top global sales leaders and will thrive in the exciting world of Travel Tech! Your primary responsibility is to develop and execute a sales & strategic plan which delivers revenue growth to Travelport with a portfolio of top tier regional and multi-national customers headquartered in the North American region. You will maintain excellent business relationships with the accounts under your portfolio at a mid to senior level with other influencers of the account region. It is important to be able to map out these relationships and cultivate them.
The Account Manager should be an industry expert- capable of demonstrating the knowledge to effectively consult and add true value to a customer's business resulting in customer's and Travelport growth. They should be a subject matter expert on key industry topics able to contribute to conversations at Customer Advisory Boards and similar events.
Whilst not a 'technical' resource, the Account Manager should have a strong grasp of the functional and technical principles of the Travelport platform and the travel technology world, thus allowing them to appear knowledgeable and able to support at multi-levels within a customer.
Whilst an 'individual contributor', their relationships at senior levels within Travelport should be excellent, allowing them to optimally mobilize resources.
Your role in action:
- Responsible for retaining existing business in the portfolio and ensuring the financial performance of the portfolio is in line with contractual expectations. This includes providing accurate revenue and cost forecasting, along with ensuring any required accruals are identified with both the Commercial Director and finance teams. Each Account Director's portfolio presents 10-25M MIDT segments.
- Responsible for demonstrating incremental business from this customer portfolio by recognizing new opportunities, qualifying each opportunity, making recommendations, and acting upon them.
- Works closely with their Corporate Strategic Development partner, Hospitality partner, Customer Success Manager and with the Commercial Solutions and Consultancy Team to ensure best result for Travelport GDS.
- Lead all commercial negotiations with a focus on account profitability through segment retention, cost of sale and agency incentive. Works with Finance to ensure accurate segment forecast, incentive payments, market share percentages, billing for customer/region.
- Defining the strategic 5-year plan for the account
- Minimum of 5+ years of Sales Leadership experience with emphasis on Business Development and Account Management expertise as well as extensive exposure to working on $10M+ value commercial contracts.
- Ability to assess and analyze situations accurately, grasping complexities, identifying key issues, and applying sound judgment.
- Excellent interpersonal and communication skills - written, verbal, and presentation, including influencing and negotiation skills. Bring the ability to have strong relationships with customers and team mates.
- Ability to adapt approach across a matrixed organization. Having a "can do" attitude and gain concurrence with multiple departments is a must.
Discover why our teams love working here:
Where do we start! Our benefits package includes:
We believe all employees contribute to the success of the company and should be able to share in that success, which is why all jobs are eligible to participate in our bonus program with any payouts being subject to individual and company performance. We offer a comprehensive benefit program that includes medical, dental, vision, employer paid Disability and Basic Life Insurance, Voluntary life options, a competitive 401(k) match, as well as many other voluntary benefits to fit your specific needs. We make health and wellness a priority and offer a generous paid time off policy, hybrid working model, as well as contributing to our communities with an annual volunteer day off. We also offer a New Child leave policy, where the birthing parent receives 16 weeks of paid time off, and the non-birthing parent receives 8.
Salary Range: $5,000 - 110,000 base salary with a commercial sales commission plan.
The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.
Search for #lifeattravelport & #travelportGDL for our employee stories on LinkedIn!
Your journey at Travelport starts here.
Our application process is quick, easy, and hassle-free - apply in just a few minutes!
We are an equal opportunities employer and will consider all qualified applicants purely on their skills and abilities. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed.
About Us
Travelport is a worldwide travel retail platform. Our next-generation virtual marketplace connects travel buyers and travel sellers, that share our passion for delivering exceptional travel experiences.
Unconflicted and independent, we are re-inventing a simpler future for travel's complex ecosystem.
Our platform gives the industry the power to help people see the world. We make it simple for businesses like airlines, hotels, and car rental companies to connect to agencies and travelers, through personalized and engaging content.
We are a diverse and inclusive workforce, representative of the communities and customers we serve. We are socially responsible, and we give back to our communities.
We encourage our people to think differently and have the courage, confidence, and ambition to challenge what has been done before.
Travelport is on a mission to make Travel easier and more rewarding for everyone.
About the Team
Our Agency Sales team work with travel agencies, travel management companies and major corporations. Their role is to help those businesses serve their customers as well as they can - offering the best content and the best experience for travelers. The more satisfied agency customers we have, the more attractive we will be to content providers such as airlines, railways, hotels, and car rental companies.
*Please note that if your application is progressed, you may be asked to complete a self-recorded video interview, at a time that works best for you. This is your chance to bring your skills & experience to life in your own words and style. Ensure you keep an eye on your junk folder just in case our invitation finds its way there.*
We are an equal opportunities employer and will consider all qualified applicants purely on their skills and abilities. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed.
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Call Center Customer Service Representative Estimated Duration: 6 month time period is also needs based. Hourly Pay Rate: Non bilingual - $17.00 an hour Bilingual $19.00 an hour. Work Schedule: 8: 00 AM to 5: 00 PM M-F Training will be 100% onsite. A Customer Service, Customer Service Representative, Call Center, Tax, Retail, Staffing
Call Center Customer Service Representative
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FOCUS OF GA IS HIRING CALL CENTER REPRESENTATIVES IN DOWNTOWN ATLANTA! The customer will have onsite interviews on February 7-8 Training will begin by the end of February Pay: $16 per hour Schedule: Monday-Friday, 8 AM - 5 PM or 8: 30 AM - 5 PM 2 wee Customer Service Representative, Customer Service, Call Center, Representative, Retail, Staffing
Call Center Customer Service Representative
Posted today
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We are looking for a dedicated and customer-focused Bilingual Customer Service Representative to join our auto glass team. The ideal candidate will be responsible for answering phone inquiries, processing transactions/payments, and ensuring a seamless experience for our clients.
Key Responsibilities:
- Answer incoming calls and assist customers with inquiries about auto glass services.
- Process payments on-site and ensure proper documentation.
- Communicate effectively with customers in both English and Spanish.
- Manage and respond to customer inquiries via text line in a professional manner.
- Maintain a professional and friendly demeanor while handling customer concerns.
- Work 100% on-site to ensure hands-on support for customers and team members.
- Bilingual English & Spanish required.
- Previous customer service experience preferred.
- Strong communication and problem-solving skills.
- Ability to handle transactions and payments accurately.
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- Basic computer skills for order taking and payment processing.
Compensation: $17/hr
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Customer Service Representative,Member Svc Call Center

Posted 3 days ago
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Description:
Increase customer satisfaction and retention by providing members, customers, patients, and providers with accurate, consistent, timely, and meaningful information and prepare them to fully utilize and maximize the benefits of their KP coverage. Build rapport and collaborative relationships with current and prospective members in accordance with compliance guidelines.
Essential Functions
- Represents Health Plan by answering and documenting all incoming contacts to determine their nature and to respond to complex calls related to specialized product lines or queues.
- Responds professionally to inquiries from internal/external customers. Promotes, ensures and provides customer service to internal/external customers by demonstrating skills which are consistent with the organization's philosophy of providing extraordinary customer relations and quality service.
- Initiates contact with the appropriate Health Plan, medical group and facility personnel to obtain information relevant to the concern or inquiry as needed.
- Evaluates data to determine and implement the appropriate course of action to resolve the complaint and/or coordinate service recovery.
- Documents conversations with members according to procedure.
- Follows established procedures to meet customer/member needs.
- Required to effectively interact with diverse work units and relevant organizational departments.
- Has substantial understanding of the assigned skills and applies knowledge and skills to complete a wide range of tasks.
- Ability to understand relevant policies, processes and customers.
- Assist the department in meeting customer needs and reaching department expectations.
- Completes required training and understand how to use tools available to recall necessary information.
- Develop a full awareness of the way performance and actions affect members and Member Service.
- MSCC performance guarantees (call handling, first call resolution, complaint resolution compliance, member retention, and return contact as warranted).
- Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintains the privacy and confidentiality of information and protects the assets of the organization.
- Performs other relevant duties as required
Pay rate during training/nesting: $17/hr
During production: $8/hr
Qualifications: -High School Diploma or General Education Development GED required. Min Work Experience and Qualifications - Basic Qualifications: -Minimum two 2 years of customer service experience or KP member-interacting experience required.
Additional Requirements: MSCC Assessment V4 and computer test. -Excellent written and verbal communication skills. -Demonstrated analytical and problem-solving skills. -Strong knowledge of systems used within the MSCC. -Ability to read and respond briefly clearly and effectively. -Ability to think critically and problem solve. -Manage own work with minimal direction. -Must pass knowledge checks while in training. Preferred Work Experience: Health insurance and Call center exp preferred
Skills
customer service, Customer support
Top Skills Details
customer service,Customer support
Additional Skills & Qualifications
Health Screen: No
Health Screening Required? : No
Is a Motor Vehicle check required? : No
- NO TIME OFF in the first 90 days (including doctor's appts)
- Will start in Training period, then move to Nesting period, and finally Production (their normal shift)
- Training hours: 8am-4:30pm (local time zone, M-F)
- Nesting hours: waiting on but typically 8:30-5 or 11am-8pm
- Production Operation Hours: The Member Service Contact Center (MSCC) operates Monday - Friday 7:00AM - 9:30 PM and Saturday and Sunday 7:00AM to 9:00PM (8 Hours shift between this time). Weekends are required for all sites once entering production. If they do not have a flexible schedule that can accommodate this, please do not submit those candidates.
Experience Level
Entry Level
Pay and Benefits
The pay range for this position is 18.00 - 18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Jul 29, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Customer Service

Posted 3 days ago
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and acts as a critical liaison between the customer, sales, and operations teams. The CSR receives
and processes routine customer orders, inquiries, and/or customer issues related to orders. The CSR
maintains the ongoing relationship with multiple customers and sales staff, utilizing knowledge of
products, logistics, production planning, and inventory management.
MON-FRI 8A-5P overtime minimal (Possibility to work Hybrid after 6 months training period {3 days in office 2 days from home})
$41,625-$69,375 (DOE)
Major Job Responsibilities:
u2022 Provide pricing, inventory availability and production schedule information to customers
u2022 Track warehouse inventories and update customers on order status
u2022 Run customized reports and share data with customers
u2022 Review customer credit information to ensure necessary credit is established for customer
orders
u2022 Track order activity and alert appropriate staff of any potential delivery problems
u2022 Suggest alternative products or services to meet customer needs when appropriate
u2022 Support the development of corrective action plans to enable the Quality Manager to research
and troubleshoot quality issues
u2022 Record, organize, and process orders and/or inquiries received by telephone, email, and/or
through personal customer contact
u2022 Obtain pricing for services and materials required for the manufacturing of customer items that
must be manufactured at a different facility
People and Culture
u2022 Serve as a connection between customers and sales staff to ensure responsiveness and
customer satisfaction
u2022 Collaborate and negotiate viable solutions to maintain customer satisfaction while delivering on
WestRock values
u2022 Partner with Quality Manager to resolve routine customer issues
u2022 Partner with Pre-Pricing specialist to build customer specifications and review with production
team to ensure efficient production
u2022 Quickly and effectively resolve customer or production issues maintaining clear communication
with customers on status and resolution
Experience:
u2022 Required: 3+ years of customer service related work experience in manufacturing environment
or other industries
u2022 Preferred: 3 to 5 years of manufacturing industry experience
Technical Skills:
u2022 Microsoft Office - Excel, Outlook, PowerPoint
u2022 Order entry system experience (e.g. AS/400)
Education:
u2022 Required: High School diploma or G.E.D
Critical Skills / Capabilities:
u2022 Customer-Oriented: Demonstrates concern for satisfying external and/or internal customers;
resolves customer issues in a timely manner; communicates with customers to ensure
alignment and satisfaction; ability to operate with customers' best interests in mind
u2022 Communication: Clearly exchanges thoughts, ideas, and messages through written, verbal,
and non-verbal methods that promote an understanding with the target audience; listens
carefully and attentively
u2022 Collaboration: Works effectively with others to complete a task or achieve a common
objective; ability to cooperate in both interpersonal and team relationships to foster
enthusiasm and maintain mutual trust, candor, and respect for others. Works through conflict
constructively
u2022 Problem-Solving: Identifies and analyzes problems; weighs relevance and accuracy of
information; generates and evaluates alternative solutions; makes recommendations;
demonstrates tackling a problem by using a logical, systematic, or sequential approach
u2022 Growth and Results Oriented: Demonstrates an interest, willingness and drive to learn new
things; seeks to understand concepts, processes, and ideas within area of functional
expertise; naturally inquisitive; sets meaningful goals for personal work productivity
u2022 Organizational Skills: Plans, arranges and/or monitor's work to ensure achievement of
desired results; establishes a systematic course of action to accomplish objectives
Other Qualifications:
To perform the duties of the job, this role requires:
u2022 Frequently using fingers to type with two hands
u2022 Occasionally reaching by extending fingers on one hand
u2022 Occasionally reaching by extending two arms
u2022 Occasionally using fingers to grasp with two hands
u2022 Occasionally using fingers to pinch with two hands
u2022 The spoken exchange of ideas to be performed loudly 50-75% of the time
u2022 The spoken exchange of ideas to be performed quickly 50-75% of the time
u2022 The safe and accurate preparation and analyzing of data and figures, monitoring of a computer
terminal, or inspection of small defects or parts
Work Environment:
u2022 Constantly works indoors, in an environment that is climate controlled
u2022 The role is frequently sedentary, which entails sitting or being stationary
u2022 Occasionally stands or walks for 1-2 hours at a time
u2022 Noisy work environment; maintain strict adherence to safety rules and regulations
Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of safety, loyalty, integrity, and respect, we use leading science and technology to move fiber-based packaging forward.
Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Smurfit Westrock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.
Customer Service

Posted 3 days ago
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Customer Service And Support
Posted 15 days ago
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Job Description
We are seeking a dedicated and customer-focused individual to join our team at Wellstar Health System as a Customer Service And Support representative. In this role, you will be responsible for providing exceptional customer service and support to our patients, visitors, and staff. If you are a team player with excellent communication skills and a passion for helping others, we want to hear from you!
Responsibilities:- Respond to customer inquiries and provide information about our services
- Assist customers with scheduling appointments and resolving issues
- Handle customer complaints and escalate as needed
- Maintain accurate records of customer interactions
- Collaborate with other departments to ensure customer satisfaction
- High school diploma or equivalent
- Prior customer service experience preferred
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in Microsoft Office applications
If you are looking for a rewarding opportunity to make a difference in the lives of others, apply now to join our Customer Service And Support team at Wellstar Health System!
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