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Winner's Circle - Customer Service
Posted 2 days ago
Job Viewed
Job Description
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
* Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
* Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
* Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
* Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
* Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
* Provides game assistance by promptly notifying Support Technicians or Management as needed.
* Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
* Notifies Manager of any Guest that is perceived to be unhappy.
* Practices proper cost controls by accurately weighing tickets and scanning merchandise.
* Responsible for stocking, displaying and securing merchandise in all storage areas.
* Responsible for the reconciliation of tickets and merchandise inventory.
* Conducts merchandise inventory during and after shift, if applicable.
* Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
* Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
* Properly positions and set up displays to increase Guest traffic and promote sales.
* Assists other Team Members as needed.
* Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
* Must be at least 16 years of age.
Requirements
STUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
* Be friendly and able to smile frequently.
* Work days, nights, and/or weekends as required.
* Work in noisy, fast paced environment with distracting conditions.
* Read and write handwritten notes.
* Lift and carry up to 30 pounds.
* Move about facility and stand for long periods of time.
* Walk or stand 100% of shift.
* Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
* Compensation is from $7.25 - $13.5 per hour
Salary Range:
7.25
* 13.5
We are an equal opportunity employer and participate in E-Verify in states where required.
Customer Service, Operations & Sales Manager
Posted today
Job Viewed
Job Description
On-Site- Brandon,MS
If you are an exceptional leader ready to make a significant impact, apply with your resume and a cover letter to detailing quantifiable achievements in sales, operations, or customer service management. Applications received through LinkedIn will be disqualified without following up with resume and cover letter send to the email provided.
We are an equal-opportunity employer and welcome exceptional applicants from all backgrounds.
King Air Nation is seeking a results-driven Customer Service, Operations & Sales Manager to lead our parts business. This critical role requires a proven leader who can drive revenue growth, deliver world-class customer service, and ensure operational excellence. You will be accountable for all aspects of quoting, purchasing, repairs, and shipping/receiving while leading both the existing and growing fulfillment and sales teams.
Key Responsibilities
- Leadership & Sales Management: Build, mentor, and inspire a high-performing team. Develop and execute a comprehensive sales strategy to exceed aggressive revenue targets, manage key customer relationships, and expand into new markets.
- Operational Excellence: Direct all quoting, purchasing, and logistics activities with precision and compliance. Optimize workflows to reduce turnaround time and ensure all transactions meet regulatory standards.
- Customer Experience: Serve as the escalation point for complex issues and ensure a seamless, high-quality experience for all customers.
- Collaboration: Work cross-functionally with supply chain, technical staff, and leadership to ensure smooth operations.
Key Competencies & Expectations
We are looking for a candidate who embodies the following competencies and can deliver on key results:
- Excellence Orientation: Relentless drive for results and high standards.
- Sales Leadership: Mastery of business development and deal closing.
- Process Optimization: Continuously improves workflows and achieves efficiency gains.
- Customer Obsession: Delivers world-class service and earns trust.
- Accountability: Extreme ownership—no excuses.
- Data-Driven Decision Making: Uses metrics to drive continuous improvement.
Our ideal candidate must have a proven track record of achieving specific goals, including 20%+ year-over-year revenue growth , a quote turnaround time in the top 10% of the industry , and 99%+ on-time order fulfillment .
Required Qualifications
- Minimum of 5 years of success in operations, customer service, or sales leadership within aviation, aerospace, or technical parts distribution.
- Demonstrated track record of exceeding multi-million dollar annual sales and/or operational KPIs.
- Proven ability to recruit, develop, and retain a high-performing team.
- Advanced knowledge of quotes management, purchasing, repairs, logistics, and aviation compliance.
- Experience developing sales strategies, managing pipelines, and building key customer relationships.
- Strong analytical, negotiation, and communication skills.
What We Offer
- Competitive salary plus an uncapped performance-based bonus.
- Comprehensive health and vision insurance with optional dental, LTD & STD life insurance - add ons.
- 401K Retirement Savings Plan with Profit Sharing Contribution when applicable.
- Opportunities for professional development and fast-track advancement for elite contributors.
Company Culture
We are relentless in our pursuit of operational and commercial excellence. If you are a top performer with a proven track record who thrives in an environment of high standards and accountability, this is the role for you. Only those who consistently demand the best of themselves and their team will succeed.
Task: If you are an exceptional leader ready to make a significant impact, apply with your resume and a cover letter to detailing quantifiable achievements in sales, operations, or customer service management. Applications received through LinkedIn will be disqualified without following up with resume and cover letter send to the email provided.
We are an equal-opportunity employer and welcome exceptional applicants from all backgrounds.
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