214,722 Jobs in California
CUSTOMER SERVICE REPRESENTATIVE
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Job Description
The Company Specialises in ;
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.
# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.
# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.
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Customer operation
Posted 1 day ago
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Affirm is seeking a highly motivated Customer Operations Specialist to join our remote-first team and ensure an exceptional experience for our customers and merchant partners. In this role, you will be responsible for managing inquiries related to payments, accounts, and transactions, providing timely and accurate resolutions while maintaining Affirm’s standards of transparency, honesty, and customer-first service.
You will collaborate closely with cross-functional teams, including Product, Engineering, and Compliance, to escalate and resolve complex issues, troubleshoot account discrepancies, and identify opportunities to streamline processes. Your role will also involve educating customers on Affirm’s financing solutions, helping them understand repayment options, and guiding merchants on best practices to optimize their use of Affirm’s platform.
The ideal candidate has 1–3 years of experience in customer service, operations, or financial services, with strong communication, multitasking, and problem-solving skills. Experience in fintech, e-commerce, or payments is a plus. Attention to detail, empathy, and the ability to thrive in a fast-paced, technology-driven environment are essential.
Join Affirm and play a vital role in helping consumers manage their finances responsibly while supporting merchants in delivering seamless, flexible payment experiences.
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Data entry
Posted 1 day ago
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# Data Entry Role in Care Organizations
A **data entry role** in care organizations involves inputting, updating, and maintaining accurate data in systems critical to healthcare, social care, or humanitarian operations. This role supports patient care, program delivery, compliance, and operational efficiency by ensuring data integrity. Below is a concise description of the role’s responsibilities, skills, work environment, and significance within care organizations, tailored to healthcare, social care, and humanitarian contexts.
# **Key Responsibilities**
1. **Data Input and Updates**:
- Enter patient information (e.g., demographics, medical histories, care plans) into electronic health records (EHRs) or databases (e.g., Epic, SystmOne).
- Record program data, such as beneficiary details or aid distribution logs, for organizations like CARE International.
- Update records for billing, care schedules, or service outcomes in residential, nursing, or domiciliary care settings.
2. **Data Accuracy and Verification**:
- Check data for accuracy and completeness against source documents (e.g., patient forms, service reports).
- Correct errors to ensure compliance with regulations like HIPAA (U.S.) or GDPR (UK).
- Perform routine data audits to maintain quality standards.
3. **Administrative Tasks**:
- Generate reports for care managers, clinicians, or funding bodies (e.g., outcome metrics for Accountable Care Organizations or advocacy reports for Care England).
- Process forms, invoices, or claims, particularly in Managed Care Organizations (MCOs).
- Coordinate with care teams to resolve data discrepancies.
4. **Confidentiality and Compliance**:
- Handle sensitive data (e.g., patient records, beneficiary information) in line with privacy laws.
- Follow secure data management protocols to prevent breaches.
# **
# **Work Environment**
- **Settings**: Hospitals, clinics, care homes, humanitarian field offices (e.g., CARE International), or administrative hubs of organizations like National Care Association or ACOs.
- **Hours**: Typically full-time; part-time or remote options may be available.
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- **Humanitarian**: Pay varies by project funding and location, often lower in field roles.
# **Challenges**
- Managing high data volumes under time pressure.
- Maintaining focus during repetitive tasks.
- Ensuring strict confidentiality to avoid data
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BECOME A SECRET SHOPPER
Posted 2 days ago
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Love shopping? Have an eye for detail?
Turn your everyday errands into real income by joining our Secret Shopper team !
What You’ll Do
- Visit top locations like CVS, Walmart, Post Offices, and popular restaurants
- Interact with staff or make simple purchases as a regular customer
- Share your feedback through a short online survey
- Stay completely anonymous — your opinion drives real change
What’s In It For You
Earn per task — real cash, no gimmicks
Flexible schedule — work when and where you want
No experience required — full guidance provided
Fun, rewarding, and fast-paying
Ready to Start?
Becoming a Secret Shopper takes just a minute — no fees, no long forms.
Click [Apply Now] and start earning this week!
Join thousands of Secret Shoppers nationwide who are getting paid to do what they love — shopping, exploring, and improving businesses everywhere!
ResponsibilitiesApplicants must be 19 years old and above
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customer service associate
Posted 5 days ago
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We’re looking for a friendly, empathetic, and solution-oriented Remote Customer Service Representative to join our growing team. You’ll be the first point of contact for our customers, helping them with questions, solving issues, and providing an exceptional support experience.
Key Responsibilities- Respond to customer inquiries via email, chat, or phone in a timely and professional manner
- Resolve product or service issues by clarifying the customer's concern, determining the cause, and selecting the best solution
- Provide accurate, valid, and complete information using the right tools and resources
- Escalate unresolved issues to the appropriate departments when necessary
- Follow up with customers to ensure resolution and satisfaction
- Document interactions and keep customer records up to date
- Maintain a positive, empathetic, and professional attitude at all times
- 1+ year of experience in customer service or a similar role (preferred but not required)
- Excellent verbal and written communication skills
- Comfortable using support software (e.g., Zendesk, Freshdesk, Intercom, Salesforce, or similar tools)
- Ability to multitask, prioritize, and manage time effectively
- Strong problem-solving skills and attention to detail
- Self-motivated and able to work independently in a remote environment
- A quiet, distraction-free home office setup and reliable internet connection
- Fully remote work – work from anywhere
- Flexible schedule options
- Competitive hourly rate or salary
- Paid time off and holidays (depending on employment type)
- Opportunities for advancement and professional development
- Supportive, diverse, and inclusive team culture
Company Details
Human Resources Generalist
Posted 6 days ago
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We are looking to employ an HR generalist with outstanding analytical and communication skills. An HR generalist is expected to be a conceptual thinker with fantastic organizational and conflict management skills. You will have excellent negotiation and problem-solving skills with the ability to multitask and adapt in a fast-paced environment.
To ensure success, HR generalists should exhibit strong decision-making skills with a deep understanding of employee relationships, staffing management and training. Top candidates will be comfortable managing gray areas, effective at scheduling and methodical in the recruitment process.
HR Generalist Responsibilities:- Assist with all internal and external HR-related matters.
- Participate in developing organizational guidelines and procedures.
- Recommend strategies to motivate employees.
- Assist with the recruitment process by identifying candidates, conducting reference checks and issuing employment contracts.
- Investigate complaints brought forward by employees.
- Coordinate employee development plans and performance management.
- Perform orientations and update records of new staff.
- Manage the organization’s employee database and prepare reports.
- Produce and submit reports on general HR activity.
- Assist with budget monitoring and payroll.
- Keep up-to-date with the latest HR trends and best practices.
- Bachelors degree in human resources or related (essential).
- 2 years of experience as an HR coordinator (essential).
- Deep understanding of Labor Law and employment equity regulations.
- Efficient HR administration and people management skills.
- Excellent record-keeping skills.
- Fantastic knowledge of HR functions and best practices.
- Excellent written and verbal communication skills.
- Works comfortably under pressure and meets tight deadlines.
- Superb computer literacy with capability in email, MS Office and related HR software.
- Remarkable organizational and conflict management skills.
- Strong decision-making and problem-solving skills.
- Meticulous attention to detail.
Company Details
Warehouse Worker
Posted 6 days ago
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We are looking for an energetic warehouse worker to receive and dispatch merchandise to and from our warehouse. The warehouse worker will load and unload outgoing and incoming delivery vehicles. You will select products from the warehouse, load and secure goods to pallets, move inventory to delivery area, and load merchandise. You will unload stock from delivery vehicles, and transport to and store in designated warehouse positions. You will keep your work environment clean and tidy at all times, and comply with all relevant safety rules, regulations, policies and procedures.
To ensure success you need the ability to follow instructions and operate in an orderly manner. Preferred applicants are hard-working, focused and have outstanding problem-solving skills.
Warehouse Worker Responsibilities:- Ensuring cleanliness, tidiness and safety of work environment.
- Loading and unloading delivery vehicles.
- Accepting delivery of inventory.
- Counting and confirming inventory.
- Inspecting inventory for damage and faults.
- Communicating errors to relevant parties.
- Marking and labeling stock.
- Storing inventory in accessible manner.
- Loading and wrapping stock on pallets.
- Building loads with forklift and electronic pallet jack.
- 18 years of age or older.
- Work experience as general laborer, preferably in warehouse.
- Ability to operate forklift proficiently.
- Completion of background investigation and drug screening.
- Strong people skills.
- Good moral character.
- Physically strong, agile and dexterous, and undeterred by heights and adverse climatic conditions.
- Positive work history and ability to maintain solid attendance.
- Available to work extended hours.
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Remote Sales representative
Posted 1 day ago
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We’re seeking a driven, people-focused professional to join our expanding team and play a pivotal role in driving sales.
In this position, you’ll connect with our clients, providing personalized consultations and crafting tailored home efficiency solutions that align with their needs, vision, and goals.
Document sales activities and customer interactions accurately
We’re on an exciting path toward nationwide expansion, with a bold vision to establish a strong presence across the U.S. . Our strategic growth is already in motion, with new virtual assistants terminal successfully launched in California, Nevada, and Arizona recently .
we are focused on reaching our clients easily and getting our services closer to them in quick succession .
at calcot co we deal in supply of raw materials so we supply textile firms across the states
we want you to be a core part of our team to foster growth and development while you work at a flexible time and more convenient and less stress.
This role offers guaranteed performance-based commission. Commissions are earned as a percentage of sales revenue generated and are paid bi monthly , allowing high performers to significantly increase their total earnings.
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Remote Personal Assistant
Posted 9 days ago
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We are currently seeking a dedicated, organized, and detail-oriented Personal Assistant to join our growing team. This is a remote position, offering flexibility and the opportunity to work independently from the comfort of your home. The ideal candidate will play a key role in managing payroll, handling invoices, and providing general administrative support to ensure smooth day-to-day operations.
Key Responsibilities:
• Prepare, process, and manage payroll accurately and on schedule.
• Maintain employee records and ensure compliance with company policies.
• Handle invoices — create, track, and process payments as needed.
• Assist with financial reporting and basic bookkeeping tasks.
• Schedule meetings, manage calendars, and organize documents.
• Communicate professionally with clients, vendors, and team members.
• Provide administrative support for ongoing projects as required.
• Help with data entry, document preparation, and email correspondence.
Qualifications & Skills:
• Proven experience as a Personal Assistant, Payroll Clerk, or Administrative Assistant.
• Strong understanding of payroll systems and processes.
• Proficiency with Microsoft Office or Google Workspace (Excel/Sheets is a plus).
• Excellent organizational and time-management skills.
• Attention to detail and ability to handle confidential information responsibly.
• Strong written and verbal communication skills.
• Reliable internet connection and a quiet workspace.
Job Details:
• Position: Remote Personal Assistant (Payroll & Admin)
• Schedule: Flexible hours, full-time or part-time options available
• Compensation: Weekly pay (based on experience and availability)
• Location: Remote – work from anywhere
If you’re dependable, self-motivated, and looking for a stable remote opportunity where your skills are valued, we’d love to hear from you.
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Proofreader
Posted 14 days ago
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We are seeking a detail-oriented Proofreader to review and refine written content for accuracy, clarity, and consistency. The ideal candidate has a strong command of grammar, spelling, and punctuation, with a keen eye for detail. You will ensure all materials are polished, error-free, and aligned with the intended style and tone.
Responsibilities:
- Review, edit, and proofread written documents for grammar, punctuation, and spelling errors.
- Ensure consistency in formatting, style, and tone across projects.
- Identify and correct errors in sentence structure, word choice, and flow.
- Collaborate with writers or editors when needed to clarify meaning or intent.
- Deliver high-quality, polished content within deadlines.
Requirements:
- Proven experience as a proofreader, editor, or similar role.
- Excellent knowledge of English grammar, syntax, and usage.
- Strong attention to detail and ability to spot errors quickly.
- Familiarity with style guides (APA, Chicago, MLA, etc.) is a plus.
- Ability to work independently and meet deadlines.
Benefits:
- Flexible remote work.
- Competitive pay per project/assignment.
- Opportunity to work on diverse and creative content.