23,297 IT Administrator jobs in the United States

Job title : DSCS Technical Support Administrator
Contract Duration : 12 Months
Location : Glendale, AZ
Work Type : Onsite, US Citizenship required

Job Summary:

• In this role, DSCS Technical Support Administrator will participate in the programming and configuration of an Enterprise Resource Planning (ERP) application that is integrated with business processes/data and IT infrastructure.
• You will assist with the development of workflow and data conversion, and with software integration and external interfaces.
• Your work will contribute to supporting business needs with technological solutions.

Major Responsibilities:

• Involved in resolving day-to-day tickets/user issues for the smooth functioning of business.
• Planning/maintain to test the data information system and documentation.
• Strong experience in research, troubleshooting, benchmark testing, debugging, program design, coding, and documentation under general supervision.
• Develop efficient methods to reuse existing components.
• Applies thorough technical knowledge and understanding of business applications required to facilitate the development of supporting knowledge architecture and standards.
• Collaborate with cross-functional teams to determine business requirements.
• Possess expertise in process and data modeling, architecture development, and IT planning methodologies, as well as extensive knowledge of enterprise business and decision-making processes.
• Strong team skills to gain credibility with business users, stakeholders, and must possess the ability to work with other IT team members to ensure solid cross-functional decisions are made by the team.
• Design, execute, assess, and troubleshoot software programs and applications.
• Provides support in configuration, coding, developing, and documenting software specifications throughout the project life cycle.
• Prepare Oracle Functional Testing documents and Unit test documents for the related areas.
• Performs other duties as assigned.

Education and Experience Requirements:

• Bachelors degree and PL/SQL and Oracle knowledge or in lieu of degree, 4-5 years of relevant experience with PL/SQL and Oracle knowledge.

Required Knowledge and Skills:

• Minimum of 2 years' Techno Functional experience in using Oracle eBusiness applications.
• Strong understanding of Oracle's 'Procure to Pay' process.
• Experience in supporting the following modules: Purchasing, Procurement, Sourcing, iSupplier, Inventory, and Order Management.
• Should have good working L1 Technical Support experience with CEMLI and should have done a handful of Oracle EBS Application
• Perceived internally and externally as technically/techno functionally knowledgeable in the specific modules assigned.
• Demonstrates ability to teach others the techno Functional and other skills needed to achieve results at the optimum level of performance.
• Should have knowledge/experience in working with Oracle-on-Oracle Standard issues (SR).
• Should be able to handle Support issues independently with minimum supervision.
• Should have good knowledge/experience in researching/troubleshooting/debugging the issues in PL/SQL Packages.

Experience in the following tools:

• SQL, PL/SQL, Performance Tuning, Oracle Workflow, AME, XML Publisher, and WebADI
• Should have good knowledge in Oracle Application Technical Architecture.
• Should have good experience in Testing Documentation

Experience in the following areas would be a plus:

• It's nice to have Integration knowledge with Oracle EBS using SOA
• It's nice to have Oracle Apex, SOA Technical knowledge.
• It's nice to have Data Lake knowledge.

Benefit:

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About GTT:
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!

25-20163:

**Job Description:**
+ Candidate will be required to have working knowledge of Salesforce or Oracle system environments and they will assist the client in managing current and ongoing workload.
+ Ongoing system feature launches within Salesforce and Oracle are integral to client's operations and these roles will provide support for the implementation of these launches, ensuring that the necessary application configuration is complete, properly tested and rolled out to production environments correctly and on schedule.
+ Additionally, they will assist with backlog ticket management within client's main ticket component, helping to maintain productivity KPI's and ensure that essential tasks are completed in a timely manner.
**Responsibilities:**
+ Manage System Implementation: Take ownership of reported issues, feature requests, and their complete lifecycle, including investigation, technical triage, implementation, and validation of solutions.
+ Responsibilities include creating user accounts, maintaining our sales databases, and training staff on the effective use of Salesforce products.
+ Oversee all aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, and public groups.
+ Resolve user support tickets.
+ Identify and gather requirements from users and stakeholders.
+ Support team members and monitor user adoption of Salesforce tools in our organization.
+ Participate in on-call rotation as required.
**Experience:**
+ 5+ year's experience in technical support, professional services, engineering, sustaining engineering, or systems engineering.
+ Extensive experience in the administration and maintenance of Salesforce systems.
+ Experience in performing Salesforce upgrades and ensuring successful integration.
+ In-depth knowledge of Salesforce products and their functionalities.
+ Experience in one or more business areas (e.g. billing, technical support, systems support, CRM, Call Center Platforms, Sales lifecycle tools, Marketing tracking tools).
**Skills:**
+ Salesforce administration
+ Oracle Tools
**Education:**
+ Bachelor's degree in Computer Science, Engineering or equivalent practical experience in a related technical field.
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ( .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Department:

12346 Enterprise Corporate - IAS Field Services Breakfix

Status:

Full time

Benefits Eligible:

Yes

Hou rs Per Week:

40

Schedule Details/Additional Information:

Monday- Friday 7:30am - 4:30pm

Major Responsibilities:

• Ensures HIT environment is functioning at an optimal level and end-users' needs are met. Provides end-user support including training on new device capability, basic device operations, accessing network resources, and device security best practices. Follows procedures for managing tickets including timely acknowledgment, appropriate communication with complete resolution documentation. Ensures that technology problems and service requests are resolved in accordance with service level objectives and information systems policies.
• Contribute to Endpoint Fleet Technology Management for any Advocate Health Device. Analysis, configuration, installation, maintenance, upgrades and retirement of hardware and software which requires 24/7 support in addition to business travel. Ensures compliance with Advocate Health HIT standards. Preemptively identifies variations from standards and potential technology issues. Participate in root cause analysis, engage other Advocate Health Teams and vendors, as needed, to resolve identified issues. Perform software installation using defined Advocate Health processes and tools. Follows Advocate Health ITAM process for device removal, including inventory management. Proactively ensure the efficient utilization of Advocate Health's IT resources through regular reviews of hardware usage reports.
• Act as a local field resource assigned to multiple projects including acquisitions, construction projects, new system implementations, upgrades, maintenance, or retirements while following HIT system policies and practices. Interpret and champion the prioritization of projects and assist with aligning business needs with technology to provide the highest return on investment. Completes assigned project tasks within defined project plan timelines. Participates and communicates with project management and leadership team of task updates, potential risk or concerns that may impact assigned project. Participates in developing risk reduction recommendations and solutions for issues.
• Collaborate and partner with cybersecurity teams in the proactive monitoring and remediation of potential threats within the Health Information Technology environment.
• Participate in the design, development, and deployment of emerging technologies initiatives (thin-clients, VDI, etc.) through testing, analysis, and documentation.
• Assess and develop technical solutions for our technology users by building and maintaining relationships through rounding and consulting.
• Participates in change control activities for any environmental, operational, configuration changes as prescribed by defined change control processes.
• Support and implement HIT and FTSO Strategic Initiatives that align with the overall goals of Advocate Health.

Licensure, Registration, and/or Certification Required: None Required.

Education Required: Bachelor's degree or equivalent experience in Computer Science, Information System, Engineering, or related field.

Experience Required: 1 year of experience in a complex IT operating environment.

Knowledge, Skills & Abilities Required:

• Must have excellent interpersonal and technical skills. They must troubleshoot problems accurately and possess a positive attitude to deal with a variety of situations.
• Preferred background in Healthcare, Customer Service or Technology.
• Excellent written and oral communication skills
• Strong customer service skills
• Excellent problem-solving skills

Physical Requirements and Working Conditions:

• Ability to lift up to 35 pounds without assistance. For lifts over 35 pounds, lifting equipment is expected to be used or lift with at least one other associate when available. Unique lifting/movement situations will be assessed on a case-by-case basis.
• Must be able to travel to various Advocate Health locations. This position requires incumbents to work onsite (unless specified otherwise) in both an office and clinical environment.
• 24 hour/7 day on call support required
• Incumbents will be required to wear personal protective equipment in designated clinical areas.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Pay Range
$26.10 - $9.15

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than 6 billion in annual community benefits.

Job DescriptionJob Description

Summary of Job Description:

We are seeking a technically skilled and security-conscious Hybrid Systems Administrator and Technical Support Analyst to join our IT team in the banking sector. This role combines hands-on user support with back-end systems administration, as well as process automation using Microsoft Power Automate (or other tools) to enhance operational efficiency and regulatory compliance. The ideal candidate brings a proactive mindset, strong customer service, and experience supporting secure, compliant environments. Travel will be required between Erie and Chatauqua county branches and offices as required to support systems and staff in these locations.

Key Responsibilities: End-User/Desktop Support:

• Provide Tier 1 and 2 desktop support for employees across branches and headquarters.
• Maintain Associated Service Level Agreements.
• Install, configure, and maintain desktops, laptops, printers, and secure mobile devices.
• Troubleshoot hardware and software issues related to Windows OS, Microsoft 365, and banking applications.
• Support users in secure access to critical systems (core banking platforms, remote desktop, secure email, etc.).
• Log and manage incidents and service requests through a ticketing system (e.g., ServiceNow, Freshservice).

Systems Administration:

• Manage and monitor Windows Server environments (2016/2019/2022), Active Directory, Group Policy, and DNS/DHCP.
• Maintain and secure Microsoft 365 services including Exchange Online, Teams, and OneDrive.
• Install and Maintain other Bank software including core banking platforms, VOIP, Call Center, and other business applications as necessary.
• Maintain and Monitor patch management, backup solutions, and endpoint protection tools.
• Maintain and secure network hardware, including switches and Wi-Fi.
• Ensure system integrity and compliance with FFIEC, GLBA, and internal security policies.
• Provide recommendations for system improvement.
• Provide Level 3 Support to end users.
• Assist in coordinating activities of onsite and offsite service vendors

Microsoft Power Automate / Workflow Automation / Report :

• Design, build, and maintain Power Automate flows to streamline workflows across departments.
• Integrate automation with Microsoft 365 apps, SharePoint, and banking-specific platforms as needed.
• Collaborate with business units to gather requirements and deliver secure, scalable solutions.
• Maintain detailed documentation for automations and ensure audit readiness.
• Utilze Power BI and other reporting tools to create and maintain

Required Qualifications:

• 5+ years of experience in an IT support and Systems Administration.
• Proven experience with Microsoft Power Automate and Microsoft 365 ecosystem, or other Process Automation software or wiliness and ability to learn.
• Strong working knowledge of Active Directory, Microsoft 365, Group Policy, and Windows Server management.
• Familiarity with endpoint security, email encryption, and secure mobile device management.
• Excellent troubleshooting skills with a strong focus on customer service.

Qualifications:

• Experience working in financial services or a regulated industry (banking, insurance, etc.).
• Understanding of banking compliance and cybersecurity standards (FFIEC, GLBA, NIST).
• Scripting knowledge (PowerShell ).
• Microsoft or CompTIA certifications (e.g., MCSA, Azure Fundamentals, CompTIA Security+).
• Experience with VMware or Hyper-V, backup solutions, and Intune/Endpoint Manager.

Mandatory Requirements:

• Must maintain knowledge of and ensure compliance with Bank Secrecy Act regulations and all other regulatory, security and Bank policies and procedures.
• Must maintain a positive work atmosphere by behaving and communicating in a professional manner so that a positive working relationship with customers, co-workers, company employees, managers, and board members exists.
• Must be able to lift, bend, stretch and carry up to 25 pounds and be able to climb stairs while carrying equipment.
• Must have reliable transportation and the ability to travel to all branch locations Erie County and Chautauqua County at any time as needed.
• Occasional after-hours support may be required for critical updates or maintenance.
• Associate degree or higher in technology field and or equivalent work experience –

Position Title: System Administrator / Network Admin
Duration: 12 Months with possibility of extension
Location: Trenton, NJ

Please note, this position requires the candidate be available to work in a hybrid capacity (3 days per week in the office and 'as needed' for special situations).

Complete Description:
The project is the support of Division applications. Installs, configures, operates, and maintains computer hardware, software, and related infrastructure.

As a System Admin the candidate will perform advanced technical and application support functions including:
- Perform knowledgebase documentation with a focus on Division Infrastructure needs and changes
- Participate in team meetings with a focus on internal operational needs, issues, and solutions
- Perform Active Directory management for on premises and cloud solutions
- Perform Distributed File System structure on premises and cloud environments
- Provide tier 2 and tier 3 trouble ticket support for DDD operational equipment (PCs, printers, network devices, and services)
- Provide tier 2 and tier 3 trouble ticket support for DDD workstations, printers and other network devices
- Document tier 2 and tier 3 ticket solutions for DDD core applications
- Document tier 2 and tier 3 ticket solutions for DDD workstations, printers and other network devices
- Install, configure, and upgrade Division COTS and SaaS applications
- Perform Hardware Provisioning
- Perform Technology and Equipment Inventory Tracking
- Perform GPO Management
- Install and configure servers and virtual machines
- Perform advanced network device configuration and installation
- Analyze, enhance, and ensure network security
- Perform backup and restore processes
- Keep server and network equipment patched and updated

This role will report through the IT Operations Manager.

About Us:

We are a private Academy that delivers a unique opportunity to enroll students into dual enrollment programs starting at the 9th grade through 12th grade level.  Our mission is to educate and inspire learners by providing an exceptional “whole student” learning experience that provides the tools, support, encouragement, and the opportunity to achieve individual excellence.  As indicated in the Academy name, we provide our student athletes with industry leading coaches who develop elite athletic programs including unique opportunities to participate in sports camps and athletic events that ensure optimal athletic ability, engagement and every opportunity to succeed as a star athlete.

Position Summary:

The Technology Systems Administrator & Technical Support Specialist is responsible for the administration, integration, and ongoing performance of Axis Sports Academy’s core technology platforms, including HubSpot CRM, FACTS SIS/FMS/LMS, Microsoft 365, and WordPress. This role serves as the primary technical point of contact for on-site staff in Scottsdale, AZ, and provides high-level remote support to team members across the U.S.

The ideal candidate combines strong systems administration skills with the ability to troubleshoot and resolve user issues quickly, ensuring optimal technology performance for both academic and business operations.

Essential Job Duties:

Systems Administration & Platform Management

• Serve as the primary administrator for HubSpot, FACTS (SIS/FMS/LMS), Microsoft 365, and WordPress.
• Manage user accounts, permissions, and security protocols across platforms.
• Maintain and optimize integrations between systems to ensure data accuracy and workflow efficiency.
• Document processes, configurations, and troubleshooting guides for internal reference.

Website (WordPress) Management

• Update and maintain the Academy’s WordPress website, ensuring performance, security, SEO, and mobile responsiveness.
• Support ongoing site enhancements based on department needs.  Coordinate with third-party developers for complex updates or customizations.
• Troubleshoot technical issues.

CRM (HubSpot) Administration

• Configure and maintain CRM workflows, pipelines, forms, marketing automation, and reporting.
• Support Admissions, Marketing, and Communications through targeted campaigns and data insights.

FACTS (SIS/FMS/LMS) Administration

• Oversee configuration, reporting, and maintenance of the Academy’s student information, financial management, and learning management systems.
• Train staff in effective use of the platform and support troubleshooting.

Technical Support (On-Site & Remote)

• Provide timely Tier 1 and Tier 2 support for on-site staff in Scottsdale, AZ.
• Deliver remote technical assistance to nationwide team members via phone, email, and screen-sharing tools.
• Support Microsoft 365 applications, email, domain/DNS management, and other essential tools.

Analytics & Reporting

• Monitor performance metrics across systems and produce reports for leadership.
• Implement and maintain tracking tools (Google Analytics, HubSpot analytics, etc.).

Collaboration & Training

• Partner with academic, operational, and marketing teams to ensure technology supports organizational goals.
• Conduct staff training on systems use, best practices, and security protocols.

Compliance & Security

• Maintain compliance with FERPA and other privacy/security regulations.
• Implement proactive measures to safeguard Academy data and digital assets.

***Additional responsibilities, as needed and assigned

Minimum Requirements:

• Strong troubleshooting skills for both hardware and software issues
• Experience managing integrations, security, and compliance in an educational or business setting
• Excellent communication skills and customer service mindset

Preferred Qualifications:

• 3+ years of experience in systems administration and technical support
• Proficiency in HubSpot, FACTS, Microsoft 365, and WordPress; at least 2 systems listed, with desire to learn others listed and new systems to be added in the future

Education:

• Bachelor’s degree in Information Technology, Computer Science, or related field (preferred)

Application Instructions:

To apply for the position of Technology Systems Administrator & Technical Support Specialist at Axis Sports Academy, please submit a cover letter, resume, and contact information for three professional references through the application. Review of applications will begin immediately and continue until the position is filled. 

Axis Sports Academy is an equal opportunity employer and does not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected status under federal, state, or local law.  

Axis Sports Academy is committed to providing a safe and supportive learning environment for all students and employees. All applicants must undergo a background check and adhere to our school's code of conduct and child protection policies.

System Administrator / Database Administrator

• Are you a tech enthusiast who loves solving complex problems?
• Do you have a keen eye for detail and excellent analytical skills?
• Would your friends describe you as a self-starter who takes pride in your work and enjoys collaborating with others?

If so, we have an exciting opportunity for you at The Greentree Group!

WHO WE ARE

The Greentree Group is a dynamic, innovative, and thriving company that specializes in delivering advanced technology solutions to federal, state, and commercial clients. With a team of highly skilled professionals, we provide cutting-edge services and are always pushing the boundaries of what's possible.

What sets us apart is our commitment to excellence and our passion for the work we do. At The Greentree Group, we are driven by a shared sense of purpose and a desire to make a difference in the lives of people around us. Whether it's helping our clients achieve their goals, developing innovative solutions to complex problems, or giving back to the community, we are dedicated to making a positive impact.

We also believe in investing in our people and providing them with opportunities for growth, development, and advancement. We offer a dynamic and supportive work environment, a culture of continuous learning, and a wide range of benefits and perks that promote work-life balance and personal well-being.

Whether you're a seasoned expert or just starting out in your career, if you're passionate about technology, committed to excellence, and eager to take on new challenges, we want to hear from you!

ABOUT THE OPPORTUNITY

As a System Administrator / Database Administrator, you will have the opportunity to work with cutting-edge technologies and collaborate with a talented team of professionals at Wright-Patterson Air Force Base, Dayton, OH. This role is critical in ensuring effective system administration and database administration for our client. Join us and be part of our mission to make a difference!

SOME RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Administering, maintaining, developing and implementing policies and procedures to ensure the security and integrity of AFRL/RQ systems, servers, and databases.
• Installing new software releases, system upgrades, evaluating and installing patches and resolving software-related problems.
• Implement data models and database designs, data access and table maintenance codes; resolve database performance issues, database capacity issues, replication, and other distributed data issues including assistance in resolving backup issues.
• System and database administration will be accomplished primarily on servers supporting the application development function.
• Learn and understand how the RQ-developed and commercial applications interact with the operating system and database to ensure proper integration, and to ensure upgrades and patching of the O/S and software applications are accomplished in a way to avoid or minimize disruption to application function and operation.

MINIMUM QUALIFICATIONS:

• Bachelor's degree in area of specialty and 8+ years of experience in the field or in a related area or equivalent, or 10+ years of experience in the field or in a related area or equivalent in lieu of bachelor's degree.
• Windows IIS (Configure, Performance Tune, Perform Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs), Install Patches)
• ColdFusion 2023+ (Install, Configure, Performance Tune, Perform Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs), Install Patches)
• SQL Server (Install, Configure, Performance Tune, Perform Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs), Install Patches, Create databases/tablespaces/tables/users)
• BA Insight server operation
• Familiar with standard concepts, practices and procedures within software development and database administration.
• Extensive experience and judgment to plan and accomplish goals in a development and production environment.
• A high degree of creativity and latitude is required.
• CompTIA Security+ certification.
• Adhere to security standards regarding Controlled Unclassified Information (CUI) data, Personal Identifiable Information (PII) data, as well as DoD Security Technical Implementation Guides (STIGs) as software/databases are developed and deployed.
• Candidates must be U.S. Citizens and have an active DoD Secret Clearance or higher.

DESIRED QUALIFICATIONS:

• ORACLE/APEX.
• Azure AD/Entra ID/SharePoint/Power Platform integration
• Sybase SQL Anywhere (Install, Configure, Performance Tune, Perform Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs), Install Patches, Create databases/tablespaces/tables/users)

We believe in fostering a positive, inclusive culture that values diversity, teamwork, and personal growth. With opportunities for advancement and a supportive community of colleagues, The Greentree Group is the perfect place to build your career. Learn more about us at . Please note that this role may require a National Agency Check (NAC) and/or background check, and relocation assistance is not available at this time.

Greentree is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, or status as a qualified individual with a disability or protected veteran.

Compensation / Salary Range: Greentree adheres to federal, state, and local regulations. This is a Full-Time, Salary, Exempt position. The salary range is what we reasonably expect to pay but is contingent and subject to a variety of factors, including but not limited to years of experience, education, certification(s), training, specialized skills, responsibilities, etc.

Bonuses: Greentree has an employee referral bonus, as well as employee bonuses based on employee contributions and Greentree's yearly performance.

Top Benefits

Core Benefits 100% paid by Greentree: Employee Medical Premium on the High Deductible Health Plan (HDHP), Basic Life Insurance and AD&D, Short-Term Disability (STD), Long-Term Disability (LTD), Health Reimbursement Account (HRA), 401(k) Match, Job-Related Certifications, and Training Programs

Elected Benefits: Medical, Dental, Vision, HSA, FSA, Voluntary Term Life, 401(k) (Roth and Pretax available)

Time Off: PTO, Flexible Schedules, Holidays and Paid Parental Leave: Work-life balance is important - we all enjoy some time off for rest and relaxation! Employees receive a very generous amount of PTO which is granted on start date, plus the ability for quick escalation to the next tier. Flexible/hybrid working schedules and 11 paid holidays, in addition to paid parental leave round out the work-life balance benefits.

Paid Training and Development: We encourage and support ongoing employee learning and development, consistent with needs of the company, its clients, and markets. Greentree is committed to paying the cost for job-related certifications and/or training programs. In conjunction with management/employee communication and discussions regarding performance and goals, employees are expected to seek out and pursue development opportunities to meet emerging organizational skill requirements in combination with their own personal growth needs. Greentree also makes job-related tuition reimbursement contributions for those in higher-level education programs.

Pioneer Trust Bank is known for their culture in the community internal and external. Please come join our technical staff as the System Administrator at Pioneer Trust Bank! This position is focused on supporting all IT matters. Typical duties involve the troubleshooting and isolation of problems on the PC/Printer/Network level and providing fixes and solutions in conjunction with the CIO and team. If you have 3 or more years' experience in IT, we would love to talk to you!

Given our clientele and business model, we are dependent on our staff working in-office. This is not a remote position.

Hours:  Mon-Fri 8:00am – 5:00pm; Exempt/On-Site/Occasional After-Hours Work

Salary:  $5,000 - $7,000 per month, depending on experience

What You’ll Do

• Provide Tier 1–3 technical support for 70+ users, including troubleshooting workstations, printers, and network issues.
• Deliver Tier 2 support for online banking customers when issues cannot be resolved by Tier 1 staff.
• Assist with network administration, including user account management, permissions, and access rights.
• Help implement, secure, and maintain hardware, software, and critical infrastructure.
• Monitor, manage, and update information security systems and devices.
• Manage, migrate, and monitor servers and workstations.
• Provide backup coverage for other IT functions.
• Participate in special IT projects as assigned.

 Why You'll be Successful

• You have an AA or equivalent experience or coursework in MIS, Computer Science, Engineering, or related major.
• Knowledgeable of Windows 2016/2019/2022 Server operating systems and Microsoft Windows 10/Windows 11 on the desktop.
• Knowledgeable of Office365/M365/Azure Suites.
• You possess strong analytic and problem-solving skills, both independently and cooperatively.
• You have excellent communication skills, both verbal and written.
• Are highly motivated, responsible, and able to work under pressure with time sensitive deadlines. 
• Understand the importance of focusing on strong security.
• Have experience with:
  • IIS 6.0/7.0/7.5/8.0/10
  • Exchange
  • Azure Entra
  • SQL 2016/2019/2022
  • SharePoint
  • DHCP
  • DNS
  • Active Directory
  • VMware/Hyper-V
  • Web CMS
  • Helpdesk Platforms
  • Performance Management tools
  • iOS/Android Mobile Device Management
  • Enterprise IP phone systems
  • HTML
  • CSS and/or Linux is a plus.
• Have excellent internal and external customer service required. 

Why You'll Love Pioneer Trust Bank

We are committed to work life balance and are proud to offer a competitive salary and benefits package that includes: 

• Medical (80% of employee coverage paid by company)
• Dental (80% of employee coverage paid by company)
• Vision Insurance (80% of employee coverage paid by company)
• 401(k)
• Life and Long-Term Disability Insurance (100% company paid)
• Generous Profit Sharing
• Health & Dependent Care Reimbursement Accounts
• Employee Assistance & Wellness Program (100% company paid)
• Vacation & Sick Leave
• Up to 11 Paid Holidays
• Tuition Reimbursement
• Banking Privileges
• Ongoing professional development

Pioneer Trust Bank, N.A. is an Equal Opportunity and Affirmative Action employer and is committed to employing a diverse workforce.

Job Type

Full-time

Description

MBL Technologies, Inc. offers a diverse set of management and technology consulting services to Federal government and commercial markets. Our solutions are tailored to support each client's mission, accounting for their unique needs and operating environments to ensure success. We bring the right people, capabilities, and expertise together to assist our clients with enabling their mission. Together our individual differences drive successful business results.

If you are transitioning from military to civilian life, have prior service, are a retired veteran, or a member of the National Guard or Reserves, or spouse of an active military service member, we encourage you to apply. Please visit our webpage for information on our policies and benefits for the military and veteran community.

Why Work With Us?

• We trust, empower, and believe in our employees to soar to their fullest potential!
• We offer a robust benefits package (medical, dental, vision, STD, Accident, Life, Hospital Insurance, FSA, HSA, 401K match, professional development stipend, etc.).
• We love to have fun and give back to the community. Community Service and Employee Engagement events are atop our calendar events!
• We genuinely like each other and champion everyone to achieve their own greatness!

MBL Technologies is currently hiring for a System Administrator /SharePoint Administrator to support our client in the Washington, DC metro area.

Please note this role is onsite five days a week in the DC, Metro Area.

Key Responsibilities/Skills/Experience

• Front-end and database administration of information technology tools - e.g. SharePoint and ArcGIS
• SharePoint experience / user interface (UX/UI) development and implementation.
• Experience with SharePoint administration.
• Create and update relevant lists and data using system interfaces.
• Troubleshoot and implement front-end coding fixes to custom web interfaces.
• Follow established project management plans for system updates.
• Prepare and maintain system documentation.
• Identify and resolve operational risks to systems used.
• Experience working with evaluating, and as needed recommending operational support technologies to improve processes.
• Strong understanding of cross-browser compatibility, general web functions, and standards.
• Ability to obtain and maintain a Top Secret security clearance.
• Ability to lift objects up to 50 pounds.
• Possess a valid driver's license to operate government vehicles.
• Ability to work autonomously and with minimal supervision.
• Proficient in standard Microsoft Office Suite products.
• Skilled in customer service with strong communication skills, both written and verbal.
• Performs other official job duties and projects as assigned in support of the Federal agency.

Preferred Experience/Skills:

• BS/BA degree is preferred.
• Certification in user experience/user interface (UX/UI)
• Experience in WebEOC administrative interface.
• Working knowledge of JavaScript, J-Query, HTML, Python, HTML5, CSS, and/or CSS3.

MILITARY OCCUPATIONAL SPECIALTY CODES (MOS codes):

170A, 170D, 17A, 17B, 17C, 17D, 24B, 25B, 47D, 94F, IT, 17 5309, 6203, 9735, 9740, 9890, 9891

CORPORATE CITIZEN:

MBL Technologies' vision is to make a positive difference - for our people, our customers, and our communities. As such, a commitment to service and excellence has been woven into the very fabric of our culture. MBL employees demonstrate a willingness to consistently go above and beyond and strive for excellence in all we do - championing, protecting, and celebrating the core business through the mission, vision, and values. All are expected to be good corporate citizens, supporting one another and internal corporate initiatives to build a stable business platform and ensure lasting company success.

Benefits:

MBL Technologies offers a competitive salary adjusted for candidate qualifications partnered with an industry-leading benefits package. This package includes incentive plans with corporate and individual-based performance bonuses, 401K, PTO, remote work, health and wellness programs, employee discounts, and learning and development reimbursement.

EEO STATEMENT:

MBL Technologies is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.