4,880 Remote Customer Service jobs in the United States

We are seeking a Customer Service Representative to join our team and be the first point of contact for our customers. The ideal candidate will be responsible for delivering excellent customer service by responding to inquiries, resolving issues, and ensuring customer satisfaction across multiple channels including phone, email, and chat.

• Respond to customer inquiries promptly via phone, email, chat, or social media.
• Provide accurate, valid, and complete information by using the right methods and tools.
• Resolve product or service issues by clarifying customer concerns, determining the cause, and offering the best solution.
• Process orders, forms, applications, and requests.
• Follow up with customers to ensure resolution and satisfaction.
• Maintain customer records by updating account information.
• Escalate unresolved issues to the appropriate departments or managers.
• Meet personal/customer service team goals and call handling quotas.
• Stay up to date with product knowledge, policies, and system updates.

• High school diploma or equivalent; college degree preferred.
• Proven customer support experience or experience as a client service representative.
• Strong phone contact handling skills and active listening.
• Excellent communication and interpersonal skills.
• Ability to multi-task, prioritize, and manage time effectively.
• Familiarity with CRM systems and practices.
• Problem-solving attitude and ability to stay calm under pressure.

• Competitive salary
• Health, dental, and vision insurance
• Paid time off
• Retirement plan options
• Career advancement opportunities

The Customer Service Representative is the primary point of contact for customers seeking assistance with products, services, or issues. This role involves providing high-quality support, handling inquiries, processing orders, and ensuring the satisfaction of all customers.

• Customer Interaction :
   
  • Answer inbound customer calls, emails, and chats promptly and professionally.
    
  • Address customer inquiries and concerns regarding products, services, billing, and policies.
    
• Problem Resolution :
   
  • Handle customer complaints, taking appropriate action to resolve issues and escalate when needed.
    
• Order Processing :
   
  • Assist customers with placing orders, processing returns or exchanges, and ensuring accurate order fulfillment.
    
• Sales Support :
   
  • Promote new products, services, or special promotions to customers when appropriate.
    
• Team Collaboration :
   
  • Work closely with other team members and departments (e.g., sales, technical support) to provide the best solutions for customers.
    
• Customer Feedback :
   
  • Gather and report customer feedback and insights to help improve products, services, and customer service processes.
    
• Adhere to Policies :
   
  • Comply with company policies, procedures, and regulatory requirements during all customer interactions.
    High school diploma or equivalent (required).
    

Requirements

RequirementsPrevious experience in customer service, retail, or call center environments is preferred.

• Ability to communicate complex information clearly and in a friendly manner.
  
• Comfortable using customer service software, CRM systems, and other relevant tools.
  
• Ability to learn new technologies or software.
  
• Calm and patient when interacting with customers, especially in challenging situations.
  

Company Overview:
We are seeking a highly organized and detail-oriented Customer Service to join our growing team. This role is crucial for maintaining accurate records and ensuring smooth data management within our systems. If you are fast, accurate, and reliable with data input, we’d love to hear from you.

Job Responsibilities:
* Input and update data accurately into databases, spreadsheets, and company systems.
* Verify accuracy of data before entering it into systems.
* Maintain and update filing systems for paper and electronic documents.
* Review data for errors, inconsistencies, or incomplete information.
* Conduct regular data audits and generate reports as required.
* Retrieve data from the database or electronic files as requested.
* Respond to requests for information and access relevant files.
* Maintain confidentiality of sensitive information.
* Communicate with internal departments to verify or clarify data.
* Assist with general administrative tasks as needed.

Qualifications:
* High school diploma or equivalent; associate or bachelor’s degree preferred.
* Proven experience as a data entry clerk or similar position is an advantage.
* Familiarity with administrative duties and office procedures.
* Strong knowledge of Microsoft Office Suite (especially Excel and Word).
* Experience using data entry software or ERP systems is a plus.
* Typing speed of at least 50 WPM with a high level of accuracy.

Key Skills:
* Excellent attention to detail and accuracy.
* Fast and accurate typing skills.
* Strong organizational and time management abilities.
* Ability to handle confidential information with integrity.
* Good communication skills, both written and verbal.
* Self-motivated with the ability to work independently or as part of a team.
* Problem-solving skills and the ability to spot data inconsistencies.
* Basic understanding of databases and spreadsheets.

Working Conditions:
* Remote environment, depending on company setup.
* Regular working hours, with occasional overtime during peak periods.
* Requires long periods of sitting and working at a computer.

Compensation and Benefits:
* Health, Dental, and Vision Insurance
* 401(k) with company match
* Paid Time Off
• • Professional development opportunities

Responsible for managing a whole lot of incoming and outgoing calls in the organization

Build long-lasting relationships with customers

Keep a comprehensive record of all calls and/or conversations in the organization’s call center data bank

Attend educational seminars or conferences on a regular basis so as to develop expertise and improve performance levels

Make use of available opportunity to sell or advertise products to customers

Make sure that whatever response given to the customer(s) is in line with pre-organized communication scripts that have been prepared for different topics that cover customer-related issues

Identify the needs of various customers, clarify information, embark on necessary research, and provide lasting solutions to customer’s problems

Route calls to the appropriate channel(s)

Move complex issues or complaints to supervisors

Willing to work during extended odd hours and/or during holiday periods.

Requirements – Skills, Abilities, and Knowledge – for Call Center Agent Role

If you are applying to work as a call center agent, the requirements and qualifications you may be expected to meet by most employers include the following:

Must possess good communication skills, especially for listening. This is necessary in a bid to ensure a clear retrieval and passage of information to customers

Must have good interpersonal skills to enable an easy flow with customers at all times

Must be able to multi-task and manage time properly and effectively

Must be able to adapt to different situations and individuals

Ability to prioritize in the face of multiple tasks or assignments

Ability to work as part of a team if need be

Ability to work with little or no supervision

Must be self-driven at all times

Must have good knowledge of customer relationship or customer service practices

We are seeking a friendly, professional, and solution-oriented Customer Service Representative (CSR) to join our team. The CSR will be the first point of contact for customers, providing assistance, resolving issues, and ensuring a positive customer experience.

Key Responsibilities:

• Respond to customer inquiries via phone, email, chat, or in person in a timely and courteous manner.
• Resolve product, service, or billing issues by clarifying concerns, determining solutions, and following up to ensure satisfaction.
• Maintain accurate records of customer interactions in the company’s system.
• Provide information about products, services, promotions, and policies.
• Escalate complex issues to supervisors or specialized departments when necessary.
• Process orders, returns, and account updates accurately.
• Contribute to achieving customer satisfaction and retention goals.
• Continuously update knowledge of company products, services, and policies.

Required Skills & Qualifications:

• Strong communication and active listening skills.
• Patience, empathy, and professionalism when handling difficult situations.
• Problem-solving and conflict resolution abilities.
• Ability to multitask and manage time efficiently in a fast-paced environment.
• Computer proficiency (CRM systems, Microsoft Office, or similar).
• Team-oriented with a customer-first mindset.

Education & Experience Requirements:

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in Business, Communications, or a related field preferred.
• 1–2 years of experience in customer service, call center, or retail support roles is preferred (entry-level candidates with strong interpersonal skills may be considered).
• Familiarity with CRM software or call center tools is an advantage.

We are seeking a friendly, professional, and solution-oriented Customer Service Representative (CSR) to join our team. The CSR will be the first point of contact for customers, providing assistance, resolving issues, and ensuring a positive customer experience.

Key Responsibilities:

• Respond to customer inquiries via phone, email, chat, or in person in a timely and courteous manner.
• Resolve product, service, or billing issues by clarifying concerns, determining solutions, and following up to ensure satisfaction.
• Maintain accurate records of customer interactions in the company’s system.
• Provide information about products, services, promotions, and policies.
• Escalate complex issues to supervisors or specialized departments when necessary.
• Process orders, returns, and account updates accurately.
• Contribute to achieving customer satisfaction and retention goals.
• Continuously update knowledge of company products, services, and policies.

Required Skills & Qualifications:

• Strong communication and active listening skills.
• Patience, empathy, and professionalism when handling difficult situations.
• Problem-solving and conflict resolution abilities.
• Ability to multitask and manage time efficiently in a fast-paced environment.
• Computer proficiency (CRM systems, Microsoft Office, or similar).
• Team-oriented with a customer-first mindset.

Education & Experience Requirements:

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in Business, Communications, or a related field preferred.
• 1–2 years of experience in customer service, call center, or retail support roles is preferred (entry-level candidates with strong interpersonal skills may be considered).
• Familiarity with CRM software or call center tools is an advantage.

BENEFITS :::

Vision insurance
Dental insurance
Health insurance
Life insurance

$28 An Hour

we’re dedicated to building a unified workforce of the brightest and most collaborative minds in the industry. Join us to discover a future of opportunities.

About the Role:

We’re hiring an experienced HR Administrative Assistant to support core HR functions with precision, urgency, and professionalism. This role is ideal for someone who’s spent a few years in HR support and is ready to take ownership of onboarding, payroll prep, and systems reporting. You’ll be a key player in keeping our people operations organized and efficient.

Key Responsibilities:

Manage end-to-end onboarding logistics for new hires, including document collection, system setup, and orientation support

Prepare, review, and validate payroll data in coordination with HR and Finance

Maintain and update employee records across HR systems (e.g., Gusto, ADP, BambooHR)

Generate recurring and ad hoc reports from HRIS and payroll systems

Track and follow up on compliance tasks, including training and documentation requirements

Serve as the first point of contact for employee inquiries regarding policies, benefits, and general HR processes

Support administrative tasks tied to performance reviews, offboarding, and internal HR initiatives

We are seeking a highly motivated and customer-focused Customer Service Representative (CSR) to join our team. The CSR will serve as the first point of contact for customers, providing exceptional service through various communication channels such as phone, email, live chat, and social media. You will be responsible for resolving customer inquiries, processing orders, and ensuring customer satisfaction with a positive, solution-oriented attitude.

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Key Responsibilities:

Respond promptly and professionally to customer inquiries via phone, email, chat, or social media.

Provide accurate information about products, services, and policies.

Resolve customer complaints efficiently and with empathy.

Process orders, forms, applications, and requests.

Maintain detailed and accurate records of customer interactions and transactions in the CRM system.

Follow communication procedures, guidelines, and best practices.

Escalate complex issues to the appropriate departments or supervisors.

Meet individual and team performance goals for response time, resolution rate, and customer satisfaction.

Stay informed about company products, services, promotions, and system updates.

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Qualifications:

High school diploma or equivalent; associate or bachelor's degree preferred.

Proven experience in a customer service or support role is a plus.

Excellent communication and interpersonal skills.

Ability to multi-task, prioritize, and manage time effectively.

Strong problem-solving abilities and attention to detail.

Familiarity with CRM systems (e.g., Salesforce, Zendesk) is a plus.

Proficiency with Microsoft Office and/or Google Workspace.

Comfortable working in a fast-paced and team-oriented environment.

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Working Conditions:

[Optional: On-site/Remote/Hybrid schedule]

Shifts may include evenings, weekends, or holidays.

Must be able to sit or stand for extended periods.

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Benefits:

Competitive salary

Health, dental, and vision insurance

Paid time off and holidays

Retirement plan options

Career development opportunities

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How to Apply:

Please submit your resume and a brief cover letter detailing your interest in the position to

We are seeking a highly motivated and customer-focused individual to join our team at Biotron as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction with our products and services.

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner
• Resolve customer complaints and issues effectively and efficiently
• Process orders, returns, and exchanges accurately
• Provide product information and recommendations to customers
• Collaborate with other departments to ensure customer needs are met

• High school diploma or equivalent
• Prior customer service experience preferred
• Excellent communication and interpersonal skills
• Ability to multi-task and prioritize in a fast-paced environment
• Strong problem-solving skills

If you are passionate about customer service and enjoy helping others, we want to hear from you! Apply now to join our team at Biotron as a Customer Service Representative.