10,521 Salesforce Business Analyst jobs in the United States

Role: Salesforce Business Analyst

Location : 1 Campus Drive, Parsippany, New Jersey, United States of America, 07054/Remote with travel required

Type: W2 Contract

Job Start Date - 10/20/25

Job End Date - 10/23/26

JOB DESCRIPTION

Hi Suppliers, While this role is remote, candidates local to Parsippany, NJ are preferred. HM would like them to be able to come on-site for meetings or as needed.

SUMMARY

We are seeking a Senior Business Analyst Consultant with Salesforce experience that will have responsibility for eliciting business needs, specifying user stories/use cases, modeling processes, evaluating system impacts, performing detailed analysis, prioritizing business requests, and partnering with the project team to ensure the successful delivery of new system capabilities, enhancements, and fixes in support of various applications.

ESSENTIAL DUTIES

70%: Work with constituents across the organization to understand current processes, systems and opportunities and capture requirements for new processes, systems, user interfaces and user experiences through various methods, including to but not limited to requirements gathering sessions, interviews, surveys, workshops, etc. Collaborate with vendor partners and internal team members to communicate needs and requirements and determine appropriate solutions. Advise on best practices. Document current and future state in various forms including functional requirements, user stories, wireframes, interface designs, workflows, swim-lane diagrams, presentations, etc. for appropriate audiences including C-Level, business stakeholders and technical teams.

20%: Collaborating with IT Development (onshore/offshore) and QA to ensure appropriate and adequate system testing is performed. Facilitating, coordinating and execution of User Acceptance Testing (UAT).

5%: Providing guidance, reviewing work and providing feedback to other team members.

5%: Performing other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES

● Experience capturing, and documenting B2B customer centric requirements, with a focus on minimizing customer pain points, and providing visibility into operational data.

● Eliciting, documenting, and mapping Salesforce data to/from 3rd party and custom systems (SAP, Data Lake, etc.)

● Perform analysis and design using various methods, including: business requirements, functional specifications, user stories/acceptance criteria, use cases, swim lanes, and process flows, swim lane diagrams, AS-IS / TO-BE diagrams, and mock-ups/wireframes.

● Understanding of best practices with Digital User Interface designs and User Experience.

● Experience with visually modeling requirements using tools.

● Experience in SDLC and Agile/Scrum methodology.

● Experience in Jira.

● Experience with documenting requirements for integrations between enterprise systems.

● Strong experience in business process design and workflow analysis.

● Strong knowledge and execution of IT Standards, Policies and Procedures.

● Knowledge of Information Security Practices.

● Knowledge of Project Management Methodologies & Tools.

● Experience in working with multiple data sources and ERPs

● Experience in the Manufacturing Industry is a plus.

● Google Suite and Lucid Charts knowledge is a plus.

● Experience with Salesforce Sales Cloud and Experience Cloud is a plus. LEVEL BASED COMPETENCIES

● Strong ability to influence and drive cross-functional decisions and initiatives.

● Very Strong drive for results.

● Very Strong ability to think conceptually and forward thinking.

● Strong estimating skills.

● Strong ability to communicate ideas in both technical and user friendly language.

● Strong ability to manage multiple concurrent initiatives.

● Very Strong Prioritization skills.

● Very Strong Analysis & Problem Solving Skills.

● Strong Adaptability.

● Good Vendor Management Skills.

● Very Strong Communication skills (verbal & written).

● Strong Decision Making skills.

● Strong Collaboration skills.

● Very Strong Customer Focus and client interface skills.

● Initiates Self Action.

● Strong Business Acumen.

● Strong Skills in Building Working Relationships

● Good Stress Tolerance skills.

● Strong Planning, Organizing & Follow-Up skills

● Strong Attention to Detail.

● Strong Time Management skills.

● Strong Meeting facilitation skills.

●Strong Relationship Management skills – ability to interact well with all levels of management, quickly and effectively build credibility and relationships.

EDUCATION / EXPERIENCE

● Bachelor’s Degree in Computer Science, Information Systems, Business (with IT focus), or related majors and/or track record of work experience in areas described above.

● 5+ years’ experience in systems analysis and design with a proven record of successful medium to large scale project implementations, preferably in enterprise Business-to-Business durableable goods, construction, or building materials. manufacturing.

● Certified Business Analysis Professional (CBAP) or similar certification is a plus.

DIMENSIONS

# of direct reports: 0

# of indirect reports: 0

Budget Responsibility: no

Travel Requirements: 10%

Thanks and Regards,

Priya Chauhan

Phone

Signature IT World Inc.

"Total Experience 8 to 10 Years

Relevant Experience 5 to 7 Years

Candidate must have

Lead workshops and interviews to capture business requirements across customer service teams

Document current state processes and define future state workflows aligned with Salesforce capabilities

Support implementation and configuration of Marketing Cloud including Email Studio Journey Builder Automation Studio and Mobile Studio

Design customer journeys and advise on data models to support personalized communications and automation

Translate business needs into functional specifications and user stories

Collaborate with architects and developers to ensure accurate solution delivery

Define reporting requirements and KPIs for customer service and marketing operations

Support data migration planning and validation ensuring alignment with business expectations

Conduct user training and develop adoption strategies for Service Cloud and Marketing Cloud

Act as a liaison between business users and technical teams during UAT and go live

Additional

Strong experience with Salesforce Service Cloud and case management processes

Salesforce Marketing Cloud Email Studio Journey Builder Automation Studio

Proven ability to design and optimize customer journeys and marketing automation workflows

Experience with data modeling reporting and marketing KPIs

Working knowledge of AMPScript SQL HTMLCSS and API integrations

Excellent communication skills to bridge technical and nontechnical stakeholders

Track record of delivering Salesforce projects in fastpaced environments"

Role: Salesforce Business Analyst

Location : 1 Campus Drive, Parsippany, New Jersey, United States of America, 07054/Remote with travel required

Type: W2 Contract

Job Start Date - 10/20/25

Job End Date - 10/23/26

JOB DESCRIPTION

Hi Suppliers, While this role is remote, candidates local to Parsippany, NJ are preferred. HM would like them to be able to come on-site for meetings or as needed.

SUMMARY

We are seeking a Senior Business Analyst Consultant with Salesforce experience that will have responsibility for eliciting business needs, specifying user stories/use cases, modeling processes, evaluating system impacts, performing detailed analysis, prioritizing business requests, and partnering with the project team to ensure the successful delivery of new system capabilities, enhancements, and fixes in support of various applications.

ESSENTIAL DUTIES

70%: Work with constituents across the organization to understand current processes, systems and opportunities and capture requirements for new processes, systems, user interfaces and user experiences through various methods, including to but not limited to requirements gathering sessions, interviews, surveys, workshops, etc. Collaborate with vendor partners and internal team members to communicate needs and requirements and determine appropriate solutions. Advise on best practices. Document current and future state in various forms including functional requirements, user stories, wireframes, interface designs, workflows, swim-lane diagrams, presentations, etc. for appropriate audiences including C-Level, business stakeholders and technical teams.

20%: Collaborating with IT Development (onshore/offshore) and QA to ensure appropriate and adequate system testing is performed. Facilitating, coordinating and execution of User Acceptance Testing (UAT).

5%: Providing guidance, reviewing work and providing feedback to other team members.

5%: Performing other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES

● Experience capturing, and documenting B2B customer centric requirements, with a focus on minimizing customer pain points, and providing visibility into operational data.

● Eliciting, documenting, and mapping Salesforce data to/from 3rd party and custom systems (SAP, Data Lake, etc.)

● Perform analysis and design using various methods, including: business requirements, functional specifications, user stories/acceptance criteria, use cases, swim lanes, and process flows, swim lane diagrams, AS-IS / TO-BE diagrams, and mock-ups/wireframes.

● Understanding of best practices with Digital User Interface designs and User Experience.

● Experience with visually modeling requirements using tools.

● Experience in SDLC and Agile/Scrum methodology.

● Experience in Jira.

● Experience with documenting requirements for integrations between enterprise systems.

● Strong experience in business process design and workflow analysis.

● Strong knowledge and execution of IT Standards, Policies and Procedures.

● Knowledge of Information Security Practices.

● Knowledge of Project Management Methodologies & Tools.

● Experience in working with multiple data sources and ERPs

● Experience in the Manufacturing Industry is a plus.

● Google Suite and Lucid Charts knowledge is a plus.

● Experience with Salesforce Sales Cloud and Experience Cloud is a plus. LEVEL BASED COMPETENCIES

● Strong ability to influence and drive cross-functional decisions and initiatives.

● Very Strong drive for results.

● Very Strong ability to think conceptually and forward thinking.

● Strong estimating skills.

● Strong ability to communicate ideas in both technical and user friendly language.

● Strong ability to manage multiple concurrent initiatives.

● Very Strong Prioritization skills.

● Very Strong Analysis & Problem Solving Skills.

● Strong Adaptability.

● Good Vendor Management Skills.

● Very Strong Communication skills (verbal & written).

● Strong Decision Making skills.

● Strong Collaboration skills.

● Very Strong Customer Focus and client interface skills.

● Initiates Self Action.

● Strong Business Acumen.

● Strong Skills in Building Working Relationships

● Good Stress Tolerance skills.

● Strong Planning, Organizing & Follow-Up skills

● Strong Attention to Detail.

● Strong Time Management skills.

● Strong Meeting facilitation skills.

●Strong Relationship Management skills – ability to interact well with all levels of management, quickly and effectively build credibility and relationships.

EDUCATION / EXPERIENCE

● Bachelor’s Degree in Computer Science, Information Systems, Business (with IT focus), or related majors and/or track record of work experience in areas described above.

● 5+ years’ experience in systems analysis and design with a proven record of successful medium to large scale project implementations, preferably in enterprise Business-to-Business durableable goods, construction, or building materials. manufacturing.

● Certified Business Analysis Professional (CBAP) or similar certification is a plus.

DIMENSIONS

# of direct reports: 0

# of indirect reports: 0

Budget Responsibility: no

Travel Requirements: 10%

Location: Alameda, CA (Onsite)

Skills Required: Salesforce BA, Salesforce Service Cloud, Designing, Requirement Gathering

Job Description: Required skills include 4+ years of experience working as a Business Analyst for Salesforce with exposure to SFSC (Salesforce Service Cloud). Experience in designing and requirement gathering for integration projects.

Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients, their careers, and the firm as a whole.

Let's talk about how you can find your place here at Stifel, where success meets success.

The Salesforce Business Analyst will engage with business units, salesforce development, and other peers to analyze, document, and understand business processes and procedures. The analyst will also support discovery or solution design for Salesforce initiatives and development.

• Collaborate with business users and stakeholders to elicit, document, and analyze functional and technical requirements.
• Integrate data from multiple data sources or functional areas, ensure data accuracy and integrity, and update data as needed.
• Help develop clear and concise user stories and acceptance criteria to guide development and testing efforts.
• Help coordinate sprint planning and provide input to the daily standups as needed.
• Organize business and internal meetings, including all logistics related to key meetings.
• Provide end-user training and support on Salesforce functionality and processes.
• Work with the Development and QA team in various development phases, including design, implementation, integration, revision control, release, and the maintenance of multiple products and systems.
• Gain a strong understanding of the Salesforce platform and its use across all business units and practices.
• Coordinate with story grooming and management.
• Write queries or reports to provide data for various analytical projects. Interpret data to identify business trends, conduct root cause analysis of business problems, or suggest areas for process improvement.

• Strong problem-solving and analytical skills, excellent communication and collaboration abilities, and the ability to work independently and as part of a team.
• Deep understanding of Salesforce platform features, capabilities, and best practices.
• Familiarity with Agile methodologies and project management principles.

• Minimum Required: Bachelor's degree in business, information technology, related field, or equivalent work experience.
• 3+ years of experience as a Salesforce Business Analyst, Salesforce Administrator, or Salesforce Sales Cloud Consultant is preferred.

• Salesforce Certified Business Analyst is preferred.

• Agile methodologies.
• In-depth knowledge of Salesforce.

Salary: - Actual salaries may vary, and may be based on several factors, including but not limited to each candidate's qualifications, skills, and overall competencies for the position. The base salary is one component of Stifel's overall compensation package for each individual employee. Other benefits and offerings include, but not limited to, discretionary bonuses, health / dental / vision / prescription insurance offerings, Stifel Total Health Connect, flexible spending accounts, tuition & certification assistance programs, paid time off, and much, much more! To view a more comprehensive list of Stifel's current offerings, please visit . Applications are accepted until the position is filled.

Stifel is more than 130 years old and still thinking like a start-up. We are a global wealth management and investment banking firm serious about innovation and fresh ideas. Built on a simple premise of safeguarding our clients' money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success.

While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations. Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more. Let's talk about how you can find your place here at Stifel, where success meets success.

At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.

Stifel is an Equal Opportunity Employer.

• Works collaboratively with other members of the Sales Systems team to ensure the requirements are understood and documented
• Partner with stakeholders to shape requirements and ensure alignment with business/technology strategy and planned initiatives
• Assist in the planning, prioritization, design, development and deployment of new projects & system enhancements
• Responsible for understanding business requirements, creating/grooming user stories, and partnering with the delivery team to deliver solutions
• Leverage business knowledge and expertise to identify opportunities for process improvements
• Coordinate and perform system testing to ensure requirements are met. Work closely with the project team during user acceptance testing (UAT); including tracking issues through to resolution and securing end user acceptance sign-off
• Partner with business operations team members to define, plan, and execute small and medium projects, in addition to ongoing delivery of 'run the business' enhancements and fixes

• Bachelor's degree (or equivalent) in Computer Science, MIS, Computer Engineering or similar technical degree
• Salesforce Sales Cloud Consultant and Salesforce Administrator Certifications preferred
• Salesforce CPQ Specialist Certification or Business Analyst Certification is a plus
• 3+ years of experience as a business analyst/implementation consultant/solutions architect supporting Salesforce platform
• 3+ years of experience with declarative development on the Salesforce platform as an administrator
• Experience designing and supporting small to medium scale, complex solutions on Salesforce and associated ecosystems
• Previous hands-on experience working with Salesforce CPQ and CPQ Advanced Approvals
• Good understanding of software testing with knowledge on building test plans and executing them in unit, functional and user acceptance test cycles
• Ability to excel in a fast growing/fast paced environment delivering accuracy where adaptability is imperative
• Excellent communication skills with the ability to collaborate effectively with cross-functional teams.
• Experience in Agile/Scrum methodologies is preferred
• Demonstrated understanding of Change Management processes
• Ability to balance multiple tasks simultaneously; workload will be a blend of small, medium, and large projects as well as ongoing production support

• Works collaboratively with other members of the Sales Systems team to ensure the requirements are understood and documented
• Partner with stakeholders to shape requirements and ensure alignment with business/technology strategy and planned initiatives
• Assist in the planning, prioritization, design, development and deployment of new projects & system enhancements
• Responsible for understanding business requirements, creating/grooming user stories, and partnering with the delivery team to deliver solutions
• Leverage business knowledge and expertise to identify opportunities for process improvements
• Coordinate and perform system testing to ensure requirements are met. Work closely with the project team during user acceptance testing (UAT); including tracking issues through to resolution and securing end user acceptance sign-off
• Partner with business operations team members to define, plan, and execute small and medium projects, in addition to ongoing delivery of 'run the business' enhancements and fixes

• Bachelor's degree (or equivalent) in Computer Science, MIS, Computer Engineering or similar technical degree
• Salesforce Sales Cloud Consultant and Salesforce Administrator Certifications preferred
• Salesforce CPQ Specialist Certification or Business Analyst Certification is a plus
• 3+ years of experience as a business analyst/implementation consultant/solutions architect supporting Salesforce platform
• 3+ years of experience with declarative development on the Salesforce platform as an administrator
• Experience designing and supporting small to medium scale, complex solutions on Salesforce and associated ecosystems
• Previous hands-on experience working with Salesforce CPQ and CPQ Advanced Approvals
• Good understanding of software testing with knowledge on building test plans and executing them in unit, functional and user acceptance test cycles
• Ability to excel in a fast growing/fast paced environment delivering accuracy where adaptability is imperative
• Excellent communication skills with the ability to collaborate effectively with cross-functional teams.
• Experience in Agile/Scrum methodologies is preferred
• Demonstrated understanding of Change Management processes
• Ability to balance multiple tasks simultaneously; workload will be a blend of small, medium, and large projects as well as ongoing production support

• Works collaboratively with other members of the Sales Systems team to ensure the requirements are understood and documented
• Partner with stakeholders to shape requirements and ensure alignment with business/technology strategy and planned initiatives
• Assist in the planning, prioritization, design, development and deployment of new projects & system enhancements
• Responsible for understanding business requirements, creating/grooming user stories, and partnering with the delivery team to deliver solutions
• Leverage business knowledge and expertise to identify opportunities for process improvements
• Coordinate and perform system testing to ensure requirements are met. Work closely with the project team during user acceptance testing (UAT); including tracking issues through to resolution and securing end user acceptance sign-off
• Partner with business operations team members to define, plan, and execute small and medium projects, in addition to ongoing delivery of 'run the business' enhancements and fixes

• Bachelor's degree (or equivalent) in Computer Science, MIS, Computer Engineering or similar technical degree
• Salesforce Sales Cloud Consultant and Salesforce Administrator Certifications preferred
• Salesforce CPQ Specialist Certification or Business Analyst Certification is a plus
• 3+ years of experience as a business analyst/implementation consultant/solutions architect supporting Salesforce platform
• 3+ years of experience with declarative development on the Salesforce platform as an administrator
• Experience designing and supporting small to medium scale, complex solutions on Salesforce and associated ecosystems
• Previous hands-on experience working with Salesforce CPQ and CPQ Advanced Approvals
• Good understanding of software testing with knowledge on building test plans and executing them in unit, functional and user acceptance test cycles
• Ability to excel in a fast growing/fast paced environment delivering accuracy where adaptability is imperative
• Excellent communication skills with the ability to collaborate effectively with cross-functional teams.
• Experience in Agile/Scrum methodologies is preferred
• Demonstrated understanding of Change Management processes
• Ability to balance multiple tasks simultaneously; workload will be a blend of small, medium, and large projects as well as ongoing production support

Salesforce Platform Analyst | Hybrid – Boston, MA

We’re partnering with a growing financial services firm to find a Salesforce Analyst who can bridge business needs with technology solutions. This is a hybrid role (2–3 days in office) where you’ll play a key part in shaping Salesforce capabilities to support a fast-growing wealth management business.

What you’ll do:

• Translate business requirements into impactful Salesforce solutions
• Drive product roadmap initiatives and deliver features with measurable value
• Lead requirements gathering, testing, and documentation
• Optimize workflows, integrations, and data quality across systems

What we’re looking for:

• 3–8 years of experience in financial services or related industry
• 3–5+ years working with Salesforce (Financial Services Cloud a plus)
• Strong project leadership and communication skills
• Salesforce certifications preferred

? If you’re passionate about leveraging Salesforce to deliver real business impact, this role offers the chance to work on meaningful projects in a collaborative, forward-thinking environment.

? Apply today to explore the next step in your career.