What Jobs are available for Support Personnel in Austin?

Description
Are you ready to dive into the heart of supporting World Wide Grocery technology and play a crucial role in keeping systems, applications, and infrastructure running smoothly? We're seeking a talented and versatile Support Engineer to join our dynamic and fast moving team to support the infrastructure for World Wide Grocery and corporate Whole Foods team members.
This role will provide ongoing systems analysis and support, including installation, customization, maintenance, and troubleshooting of hardware/software systems. You will provide support to address availability and reliability for issues on systems in our stores, offices and facilities. Operational responsibilities include remediation of daily incident tickets, system compliance responsibilities, system run enhancement testing and staging, policy/procedure enhancements and adherence, client contact coordination, and operational recommendations. You will also play a large role in disaster recovery procedures and direct recovery operations in the event of destruction of all or part of our infrastructure or other system components.
Key job responsibilities
- Address daily incident tickets and system compliance requirements
- Performs trouble-shooting, basic deployment, and remote repair on various technology systems.
- Identifies potential issues that could adversely impact user experience and takes corrective action.
- Presents status reports and incident trends to leadership.
- Be able to convey issues to technical and non-technical business partners
- Works with team leadership to develop / enhance site technical support standards.
- Collaborate with business partners on resolution of issues and technical knowledge sharing.
- Provide Tier 2 support for our back office and sales floor technologies from infrastructure to devices used daily.
- Works as a technical subject matter expert on projects and technology deployments
- Participate in On Call rotation for 24x7 Support.
A day in the life
This role works closely with multiple teams to manage the daily operations for support, while leveraging data and metrics to enhance operational effectiveness daily and help to identify trends in support gaps. You will also work closely with business partners on support escalations and provide feedback.
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.
The benefits that generally apply to regular, full-time employees include:
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!
At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!
About the team
We are a team of 8 support engineers who support Whole Foods corporate team members along with Whole Foods and Fresh team members across our stores, offices and facilities. We support all back office hardware, and infrastructure to include Windows and Mac computers, phones, application connectivity, back office infrastructure, point of sale connectivity and back office printers. We are a highly collaborative team that works closely together to solve problems for thousands of team members.
Basic Qualifications
- 4+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 4+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
- 4+ years of technical support experience
- 4+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- Bachelor's degree in IT, computer science or equivalent
- 4+ years of supporting and maintaining a corporate network environment experience
Preferred Qualifications
- 4+ years of supporting a windows server environment experience
- Experience supporting video conference and teleconference equipment
- Experience driving IT projects to completion with little supervision
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $54,700/year in our lowest geographic market up to $122,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Description
Are you ready to dive into the heart of supporting World Wide Grocery technology and play a crucial role in keeping systems, applications, and infrastructure running smoothly? We're seeking a talented and versatile Support Engineer to join our dynamic and fast moving team to support the infrastructure for World Wide Grocery and corporate Whole Foods team members.
This role will provide ongoing systems analysis and support, including installation, customization, maintenance, and troubleshooting of hardware/software systems. You will provide support to address availability and reliability for issues on systems in our stores, offices and facilities. Operational responsibilities include remediation of daily incident tickets, system compliance responsibilities, system run enhancement testing and staging, policy/procedure enhancements and adherence, client contact coordination, and operational recommendations. You will also play a large role in disaster recovery procedures and direct recovery operations in the event of destruction of all or part of our infrastructure or other system components.
Key job responsibilities
- Address daily incident tickets and system compliance requirements
- Performs trouble-shooting, basic deployment, and remote repair on various technology systems.
- Identifies potential issues that could adversely impact user experience and takes corrective action.
- Presents status reports and incident trends to leadership.
- Be able to convey issues to technical and non-technical business partners
- Works with team leadership to develop / enhance site technical support standards.
- Collaborate with business partners on resolution of issues and technical knowledge sharing.
- Provide Tier 2 support for our back office and sales floor technologies from infrastructure to devices used daily.
- Works as a technical subject matter expert on projects and technology deployments
- Participate in On Call rotation for 24x7 Support.
A day in the life
This role works closely with multiple teams to manage the daily operations for support, while leveraging data and metrics to enhance operational effectiveness daily and help to identify trends in support gaps. You will also work closely with business partners on support escalations and provide feedback.
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.
The benefits that generally apply to regular, full-time employees include:
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!
At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!
About the team
We are a team of 8 support engineers who support Whole Foods corporate team members along with Whole Foods and Fresh team members across our stores, offices and facilities. We support all back office hardware, and infrastructure to include Windows and Mac computers, phones, application connectivity, back office infrastructure, point of sale connectivity and back office printers. We are a highly collaborative team that works closely together to solve problems for thousands of team members.
Basic Qualifications
- 4+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 4+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
- 4+ years of technical support experience
- 4+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- Bachelor's degree in IT, computer science or equivalent
- 4+ years of supporting and maintaining a corporate network environment experience
Preferred Qualifications
- 4+ years of supporting a windows server environment experience
- Experience supporting video conference and teleconference equipment
- Experience driving IT projects to completion with little supervision
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $54,700/year in our lowest geographic market up to $122,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Our client is a rapidly growing organization seeking a highly organized, proactive, and detail-oriented Executive Administrative Assistant to provide comprehensive remote support to their senior leadership team. This is a fully remote position, requiring a strong ability to manage tasks and communications effectively without direct in-person supervision. You will be responsible for a wide range of administrative duties, including managing complex calendars, scheduling meetings across multiple time zones, coordinating travel arrangements (both domestic and international, as needed), preparing reports and presentations, and handling confidential information with the utmost discretion. The ideal candidate possesses excellent communication skills, a mastery of productivity tools, and a keen eye for detail. You will act as a primary point of contact for internal and external stakeholders, ensuring smooth operations and efficient communication flow. This role demands exceptional organizational skills, the ability to multitask and prioritize effectively, and a proactive approach to anticipating needs and resolving issues. As a remote team member, you will leverage virtual collaboration tools to stay connected and ensure seamless support. We are looking for someone who is tech-savvy, adaptable, and committed to providing a high level of professional support. This is an opportunity to contribute to the success of a dynamic company while enjoying the flexibility of a remote work environment.
Responsibilities:

• Manage complex and dynamic calendars for senior executives, including scheduling internal and external meetings.
• Coordinate domestic and international travel arrangements, including flights, accommodations, and ground transportation.
• Prepare and edit correspondence, reports, presentations, and other documents.
• Screen and prioritize incoming communications, including emails and phone calls.
• Handle confidential information with discretion and maintain professional etiquette.
• Organize and maintain digital filing systems for easy retrieval of information.
• Assist with event planning and logistics for virtual and in-person meetings or company events.
• Conduct research and gather information as requested by executives.
• Serve as a liaison between executives and other departments or external parties.
• Anticipate needs and proactively address potential issues to ensure smooth workflow.
• Process expense reports and manage administrative budgets.
• Support onboarding processes for new team members as needed.

Qualifications:

• High school diploma or equivalent; Associate's or Bachelor's degree preferred.
• Minimum of 5 years of experience as an Executive Administrative Assistant, preferably supporting senior-level executives.
• Proven experience in managing complex calendars and international travel arrangements.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and Google Workspace.
• Exceptional organizational and time-management skills.
• Strong written and verbal communication skills.
• Ability to multitask, prioritize effectively, and work independently in a remote setting.
• Discretion and a high level of confidentiality are essential.
• Experience with virtual collaboration tools (e.g., Zoom, Slack, Microsoft Teams).
• Proactive problem-solving abilities.

This is a fully remote position, offering the flexibility to work from anywhere within the US and to contribute to a thriving organization with a distributed team.

**JOB REQUISITION**
Talent Manager, Administrative and Customer Support - Austin
**LOCATION**
TX AUSTIN NORTH
**JOB DESCRIPTION**
**Job Summary**
Our **Talent Managers** work in a team environment and have responsibility for negotiating and developing business with new and current clients. Talent Managers market our services via telephone, video and by conducting in-person meetings with hiring managers and decision-makers in finance and accounting departments. Additional responsibilities include: recruiting, interviewing and matching highly skilled administrative and customer support professionals with clients' projects, contract assignments and contract to full-time opportunities; managing ongoing engagements to deliver outstanding customer service to both clients and candidates; providing ongoing communication and career guidance to candidates; and participating in local trade association and networking events to increase Robert Half's presence in the local business community.
**Qualifications:**
+ Bachelor's degree preferred.
+ 1+ years administrative and customer support preferred.
+ 2+ years' experience with Business Development in a Metrics Driven environment. At least one with success in developing new business in a multi‐call, multi‐decision maker environment.
+ Prior success marketing to and closing top level decision makers at small/medium sized businesses and cultivating mutually beneficial long-term relationships.
+ Working knowledge of current Windows Operating System, Microsoft Office Suite (especially Excel), and any Contact Management Application (Salesforce).
+ Knowledge and familiarity with administrative and customer support department operations.
+ Positive attitude and an engaging businesslike approach.
**Top Reasons to Work for Robert Half:**
+ **EXCITING CAREER OPPORTUNITIES WITH THE INDUSTRY LEADER -** For more than 75 years, our history of success and strong client relationships provide a level of stability few companies can match.
+ **PERFORMANCE = REWARD -** We offer exceptional earning potential and a competitive benefits package, including a base salary and bonus pay (for talent professional positions), group health insurance benefits (medical, vision, dental), flexible spending and health savings accounts, life and accident insurance, adoption, surrogacy and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees. Learn more at roberthalfbenefits.com .
+ **UPWARD MOBILITY -** With more than 300 locations worldwide, we provide excellent career advancement potential, both locally and beyond.
+ **TOOLS FOR SUCCESS -** We provide world-class training, client relationship management tools and advanced technology to help you succeed.
+ **RESPECTED WORLDWIDE -** Robert Half has appeared on FORTUNE magazine's list of "Most Admired Companies" since 1998, as well as numerous "Best Places to Work" lists around the world.
+ **OUTSTANDING CORPORATE RESPONSIBILITY -** We believe in an "Ethics First" philosophy, which means we are committed to social responsibility, promoting inclusion in the workplace, and actively participating in communities where we live and work. Learn more by downloading Robert Half's Corporate Responsibility Report at roberthalf.com/about-robert-half/corporate-responsibility .
Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to or call for assistance.
In your email please include the following:
+ The specific accommodation requested to complete the employment application.
+ The location(s) (city, state) to which you would like to apply.
For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
**JOB LOCATION**
TX AUSTIN NORTH

Job Description
Associates in a Warehouse Office Associate role supports the daily operations of the distribution center by performing essential administrative and clerical tasks that ensure accurate documentation, smooth workflow coordination, and timely communication across teams. This role is vital in maintaining operational efficiency, resolving system and vendor issues, and delivering reliable service to both internal and external stakeholders
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

**Job Description**
The Administrative Support Worker is responsible for assisting management with administrative tasks including, but not limited to, ordering, data entry, filing, etc. The Administrative Support Worker will be required to work well with customers, visitors, and employees in a professional and cheerful manner. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
**JOB TYPE:** Full-Time
**LOCATION:** Pflugerville ISD, in Pflugerville, TX
**Must be bilingual (English and Spanish)**
**JOB ID:**
**Job Responsibilities**
Responsible for performing administrative functions including distributing mail, ordering, and stocking supplies, answering phones, and greeting visitors
Assists unit management with clerical tasks in relation to accounting, payroll, receiving, and/or human resources including filing, data entry, record review and maintenance, etc.
Greets customers, clients, and employees; answers inquiries or directs calls where necessary
Maintain office memos and informative postings
Operate technology, systems, and software such as voicemail systems, copy/scanners, personal computers, and MS Office
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
**Qualifications**
+ **Must be bilingual (English and Spanish)**
+ Prior administrative experience
+ The ideal candidate will have a solid understanding of Microsoft applications, including but not limited to: Outlook, Word, PowerPoint, and Excel
+ Demonstrates strong interpersonal and communication skills, both verbal and written
+ Demontrates accuracy and attention to detail
+ Requires frequent performance of repetitive motions with hands and/or arms
**About Aramark**
**Our Mission**
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
**About Aramark**
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .