Explore customer service associate positions, where you will connect with customers, address inquiries, and resolve issues. These roles require excellent communication and problem-solving capabilities. Customer service associates are the first point of contact, providing support and building relationships with clients.110,620 Customer Service Associate jobs in the United States
Customer Service Associate
Posted today
Job Viewed
Job Description
The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers. The Lead Consultant's time will be spent taking customer orders; coordinating store activities; providing pricing information; recommending the appropriate FedEx Office products and services; producing complex orders; operating equipment that requires advanced operational knowledge and expertise; managing, monitoring and facilitating all production processes. The Lead Consultant performs their duties utilizing consultative skills to anticipate needs, suggest alternatives and provide solutions to colleagues and customers. With leadership direction, the Lead Consultant may provide direction to the Consultant and solve escalated customer issues.
Eligible sign on bonus up to $1000 for the selected candidate - this does not include current FedEx employees or rehires.
GENERAL DUTIES AND RESPONSIBILITIES:
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers
Manages production flow to ensure all production orders are done right and on time
Takes customer orders, giving pricing information, performs consultative selling to customers, and recommends FedEx Office products and services tracks and logs all production jobs
Takes lead responsibility for digital imaging, scheduling and running black and white or color production on full service orders, including finishing services and large job management
Sets up complex orders and performs multiple tasks at the same time
Responsible for ensuring quality during and after production process
Ensures communication among shifts
Coordinates pick-up and delivery of customer orders
May provide leadership to team members on an assigned shift
Assists in the training of store team members
Collates, sorts and organizes customer orders
Operates the Point of Sale terminal (POS), handles financial transactions and makes change
Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits
Follows instructions of supervisors and assists other team members in performing store functions
Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety and security policies and procedures
Secondary responsibility for coordination of all shipping related services and activities, to include:
Provides customer service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates
Ensures quality customer service is given to customers by providing packaging services, as well as offering information about company products and services
Offers assistance to customers by suggesting appropriate shipping methods. Maintains inventory of shipping supplies
Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
All other duties as needed or required
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
- High school diploma or equivalent education
- 2+ years of specialized experience
- Excellent verbal and written communication skills
ESSENTIAL FUNCTIONS:
- Ability to stand during entire shift, excluding meal and rest periods
- Ability to move and lift 55 pounds
- Ability, on a consistent basis, to bend/twist at the waist and knees
- Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
- Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
- Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
- Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
- Ability, on a consistent basis, to work with minimal supervision
- Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
Preferred Qualifications:
Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.
Pay: $9.75 - 23.22/hr
Additional Details:
Posting Date:
FedEx Office postings will be posted either 90 calendar days or until all position(s) on that posting are filled or closed, whichever comes first.
Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.
- Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
- Applies Quality concepts presented at training during daily activities.
- Supports FedEx Office Quality initiatives.
FedEx Office is an Equal Opportunity Employer including, Vets/Disability.
FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email .
FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law.
For more information, click here .
Customer Service Associate
Posted today
Job Viewed
Job Description
Starting hiring pay at: 15.50
As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.
We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don’t have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us.
Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!
Qualities of awesome Canes Customer Service Associate:
- Team player
- Excellent communicator
- Happy, Courteous and Enthusiastic
- Hard working and attentive
- Responsible and dependable
- Authentic and genuine
- Takes pride in doing a good job
Benefits available for hourly Crew:
- Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter’s Insurance, and ID Theft Protection
- OnePass Gym Membership Program
- 401(k) With Safe Harbor Employer Match (age 21 & older)
- Access to financial advisors for budget and retirement planning
- Crewmember Assistance Program
- Education assistance
- Pet Insurance
Perks & Rewards for hourly Crew:
- Paid Time Off*
- Closed for all major holidays**
- Early closure for company events
- Casual Work Attire
- Flexible Scheduling
- Perkspot Employee Discount Program
*Must satisfy hours requirement per year
**Locations may vary
ESSENTIAL FUNCTIONS OF THE POSITION :
The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Lift and carry, push or pull heavy objects up to 50 pounds
- Kneel, bend, twist or stoop
- Ascend or descend stairs
- Reach and grasp objects (including above head and below waistline)
- Excellent verbal and written communication
- Ability to show up to scheduled shifts on time
- Cleaning tables, floors and other areas of the Restaurant
- Taking orders from Customers and processing payments efficiently
- Follow proper safety procedures when handling and/or preparing food
- Ability to multitask
ADDITIONAL REQUIREMENTS :
- Must be 16 years of age or older
- Provide all Customers with quick and friendly service
- Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
- Work under pressure and at a fast pace
- Align with Raising Cane’s culture by balancing Working Hard and Having Fun
- Take initiative
- Comply with Company policies
Raising Cane’s appreciates & values individuality. EOE
Customer Service Associate
Posted 2 days ago
Job Viewed
Job Description
Starting hiring pay at: 15.00
As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.
We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don’t have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us.
Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!
Qualities of awesome Canes Customer Service Associate:
- Team player
- Excellent communicator
- Happy, Courteous and Enthusiastic
- Hard working and attentive
- Responsible and dependable
- Authentic and genuine
- Takes pride in doing a good job
Benefits available for hourly Crew:
- Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter’s Insurance, and ID Theft Protection
- OnePass Gym Membership Program
- 401(k) With Safe Harbor Employer Match (age 21 & older)
- Access to financial advisors for budget and retirement planning
- Crewmember Assistance Program
- Education assistance
- Pet Insurance
Perks & Rewards for hourly Crew:
- Paid Time Off*
- Closed for all major holidays**
- Early closure for company events
- Casual Work Attire
- Flexible Scheduling
- Perkspot Employee Discount Program
*Must satisfy hours requirement per year
**Locations may vary
ESSENTIAL FUNCTIONS OF THE POSITION :
The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Lift and carry, push or pull heavy objects up to 50 pounds
- Kneel, bend, twist or stoop
- Ascend or descend stairs
- Reach and grasp objects (including above head and below waistline)
- Excellent verbal and written communication
- Ability to show up to scheduled shifts on time
- Cleaning tables, floors and other areas of the Restaurant
- Taking orders from Customers and processing payments efficiently
- Follow proper safety procedures when handling and/or preparing food
- Ability to multitask
ADDITIONAL REQUIREMENTS :
- Must be 16 years of age or older
- Provide all Customers with quick and friendly service
- Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
- Work under pressure and at a fast pace
- Align with Raising Cane’s culture by balancing Working Hard and Having Fun
- Take initiative
- Comply with Company policies
Raising Cane’s appreciates & values individuality. EOE
Customer Service Associate
Posted today
Job Viewed
Job Description
Starting hiring pay at: 15.50
As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.
We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don’t have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us.
Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!
Qualities of awesome Canes Customer Service Associate:
- Team player
- Excellent communicator
- Happy, Courteous and Enthusiastic
- Hard working and attentive
- Responsible and dependable
- Authentic and genuine
- Takes pride in doing a good job
Benefits available for hourly Crew:
- Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter’s Insurance, and ID Theft Protection
- OnePass Gym Membership Program
- 401(k) With Safe Harbor Employer Match (age 21 & older)
- Access to financial advisors for budget and retirement planning
- Crewmember Assistance Program
- Education assistance
- Pet Insurance
Perks & Rewards for hourly Crew:
- Paid Time Off*
- Closed for all major holidays**
- Early closure for company events
- Casual Work Attire
- Flexible Scheduling
- Perkspot Employee Discount Program
*Must satisfy hours requirement per year
**Locations may vary
ESSENTIAL FUNCTIONS OF THE POSITION :
The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Lift and carry, push or pull heavy objects up to 50 pounds
- Kneel, bend, twist or stoop
- Ascend or descend stairs
- Reach and grasp objects (including above head and below waistline)
- Excellent verbal and written communication
- Ability to show up to scheduled shifts on time
- Cleaning tables, floors and other areas of the Restaurant
- Taking orders from Customers and processing payments efficiently
- Follow proper safety procedures when handling and/or preparing food
- Ability to multitask
ADDITIONAL REQUIREMENTS :
- Must be 16 years of age or older
- Provide all Customers with quick and friendly service
- Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
- Work under pressure and at a fast pace
- Align with Raising Cane’s culture by balancing Working Hard and Having Fun
- Take initiative
- Comply with Company policies
Raising Cane’s appreciates & values individuality. EOE
Customer Service Associate
Posted 2 days ago
Job Viewed
Job Description
Starting hiring pay at: 15.00
As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.
We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don’t have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us.
Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!
Qualities of awesome Canes Customer Service Associate:
- Team player
- Excellent communicator
- Happy, Courteous and Enthusiastic
- Hard working and attentive
- Responsible and dependable
- Authentic and genuine
- Takes pride in doing a good job
Benefits available for hourly Crew:
- Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter’s Insurance, and ID Theft Protection
- OnePass Gym Membership Program
- 401(k) With Safe Harbor Employer Match (age 21 & older)
- Access to financial advisors for budget and retirement planning
- Crewmember Assistance Program
- Education assistance
- Pet Insurance
Perks & Rewards for hourly Crew:
- Paid Time Off*
- Closed for all major holidays**
- Early closure for company events
- Casual Work Attire
- Flexible Scheduling
- Perkspot Employee Discount Program
*Must satisfy hours requirement per year
**Locations may vary
ESSENTIAL FUNCTIONS OF THE POSITION :
The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Lift and carry, push or pull heavy objects up to 50 pounds
- Kneel, bend, twist or stoop
- Ascend or descend stairs
- Reach and grasp objects (including above head and below waistline)
- Excellent verbal and written communication
- Ability to show up to scheduled shifts on time
- Cleaning tables, floors and other areas of the Restaurant
- Taking orders from Customers and processing payments efficiently
- Follow proper safety procedures when handling and/or preparing food
- Ability to multitask
ADDITIONAL REQUIREMENTS :
- Must be 16 years of age or older
- Provide all Customers with quick and friendly service
- Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
- Work under pressure and at a fast pace
- Align with Raising Cane’s culture by balancing Working Hard and Having Fun
- Take initiative
- Comply with Company policies
Raising Cane’s appreciates & values individuality. EOE
Customer Service Associate
Posted today
Job Viewed
Job Description
The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and electronic transactions accurately, stocking merchandise, and maintaining a clean, organized work environment.
While on duty, the CSA will operate a cash register, scanner, card reader, and other related equipment. This is a hands-on position ideal for individuals who are enthusiastic, dependable, and committed to creating a positive customer experience.
Key Responsibilities:
• Provide exceptional customer service at all times
• Greet customers warmly and assist with their needs
• Accurately operate the cash register and handle transactions
• Stock and merchandise products as needed
• Maintain cleanliness and orderliness of the work area
Qualifications:
• High school diploma, GED, or equivalent work experience
• Friendly, positive, energetic, and professional demeanor
• Bilingual (English/Spanish) a strong plus
• Must be able to work in a fast-paced retail environment
We are proud to be an Equal Employment Opportunity (EEO) employer.
If you're looking for a rewarding opportunity with growth potential, including advancement into management roles, we'd love to hear from you. We are hiring Full-Time and Part-Time team members at multiple locations.
Customer Service Associate
Posted today
Job Viewed
Job Description
The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and electronic transactions accurately, stocking merchandise, and maintaining a clean, organized work environment.
While on duty, the CSA will operate a cash register, scanner, card reader, and other related equipment. This is a hands-on position ideal for individuals who are enthusiastic, dependable, and committed to creating a positive customer experience.
Key Responsibilities:
• Provide exceptional customer service at all times
• Greet customers warmly and assist with their needs
• Accurately operate the cash register and handle transactions
• Stock and merchandise products as needed
• Maintain cleanliness and orderliness of the work area
Qualifications:
• High school diploma, GED, or equivalent work experience
• Friendly, positive, energetic, and professional demeanor
• Bilingual (English/Spanish) a strong plus
• Must be able to work in a fast-paced retail environment
We are proud to be an Equal Employment Opportunity (EEO) employer.
If you're looking for a rewarding opportunity with growth potential, including advancement into management roles, we'd love to hear from you. We are hiring Full-Time and Part-Time team members at multiple locations.
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Customer Service Associate
Posted today
Job Viewed
Job Description
The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and electronic transactions accurately, stocking merchandise, and maintaining a clean, organized work environment.
While on duty, the CSA will operate a cash register, scanner, card reader, and other related equipment. This is a hands-on position ideal for individuals who are enthusiastic, dependable, and committed to creating a positive customer experience.
Key Responsibilities:
• Provide exceptional customer service at all times
• Greet customers warmly and assist with their needs
• Accurately operate the cash register and handle transactions
• Stock and merchandise products as needed
• Maintain cleanliness and orderliness of the work area
Qualifications:
• High school diploma, GED, or equivalent work experience
• Friendly, positive, energetic, and professional demeanor
• Bilingual (English/Spanish) a strong plus
• Must be able to work in a fast-paced retail environment
We are proud to be an Equal Employment Opportunity (EEO) employer.
If you're looking for a rewarding opportunity with growth potential, including advancement into management roles, we'd love to hear from you. We are hiring Full-Time and Part-Time team members at multiple locations.
Customer Service Associate
Posted today
Job Viewed
Job Description
The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and electronic transactions accurately, stocking merchandise, and maintaining a clean, organized work environment.
While on duty, the CSA will operate a cash register, scanner, card reader, and other related equipment. This is a hands-on position ideal for individuals who are enthusiastic, dependable, and committed to creating a positive customer experience.
Key Responsibilities:
• Provide exceptional customer service at all times
• Greet customers warmly and assist with their needs
• Accurately operate the cash register and handle transactions
• Stock and merchandise products as needed
• Maintain cleanliness and orderliness of the work area
Qualifications:
• High school diploma, GED, or equivalent work experience
• Friendly, positive, energetic, and professional demeanor
• Bilingual (English/Spanish) a strong plus
• Must be able to work in a fast-paced retail environment
We are proud to be an Equal Employment Opportunity (EEO) employer.
If you're looking for a rewarding opportunity with growth potential, including advancement into management roles, we'd love to hear from you. We are hiring Full-Time and Part-Time team members at multiple locations.