Explore exciting Lead Researcher job opportunities. These roles involve designing, conducting, and analyzing 5,598 Lead Researcher jobs in the United States
Senior Lead Researcher - Software (San Jose)
Posted 12 days ago
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Join to apply for the Senior Lead Researcher - Software role at BILL
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Join to apply for the Senior Lead Researcher - Software role at BILL
Innovate with purpose
At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businessesfrom startups to established brandsmake smarter decisions and gain control of their operations. And we dont stop there: were creating the future of financial automation so businesses can spend more time on what matters.
Innovate with purpose
At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businessesfrom startups to established brandsmake smarter decisions and gain control of their operations. And we dont stop there: were creating the future of financial automation so businesses can spend more time on what matters.
Working here means you become part of a vision-driven team thats ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosityand we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or working remotely, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.
At BILL, we listen, learn, and leadfostering collaboration and a drive for continuous growth. Were committed to building a diverse and inclusive workplace that values each persons unique skills and experiences. Even if you dont meet every requirement, wed love to hear from youyou might be just what were looking for, whether in this role or another.
Lets give businesses more time for what matters.
Make Your Impact Within a Rapidly Growing Fintech Company
The BILL Research team focuses on enabling customer centric decision making. We are empaths, facilitators, and change agents. We influence cross functional teams throughout the customers end-to-end journey. We use mixed method approaches to bring the customer into the day to day product development process. We value diverse perspectives and support each other in building inclusive communities of practice.
We are seeking a highly experienced and versatile Senior Research Lead to join our team. This individual contributor role is critical in driving a deep, holistic understanding of our market, our customers, and the intersection of the two. You will focus on supporting Payments & Financial Services and be responsible for conducting both market research and product research, translating complex findings into actionable insights that inform product strategy, design decisions, and marketing initiatives.
This is a unique opportunity to shape the future of our products and services by bringing together market and customer understanding.
This San Jose-based hybrid role requires working from the office three days per week.
Responsibilities
Market Research:
- Design, execute, and analyze a variety of market research initiatives including sizing, concept testing, feature prioritization, trend analysis, product-market fit, competitive analysis, and needs identification.
- Utilize both qualitative (e.g., in-depth interviews with industry experts, focus groups with target segments) and quantitative (e.g., surveys, statistical analysis of market data) methodologies.
- Manage external vendors throughout the market research project lifecycle, including vendor selection, contract negotiation, and performance monitoring to ensure high-quality deliverables and cost-effectiveness.
- Monitor industry trends, emerging technologies, and competitor activities to proactively identify potential impacts and opportunities.
- Develop and present comprehensive market insights reports to internal stakeholders, including product leadership, marketing, and executive teams.
- Works on problems of diverse scope (from discovery thru post launch) aligned to critical business goals, across products and customer types. Independently scopes and plans strategic studies with high complexity and ambiguity. Develops insights and recommendations that shape product roadmaps.
- Leverages a diverse methodological toolkit to meet business goals, such as ethnographic studies, interviews, surveys, usability testing, diary studies, card sorting, and tree testing, to understand user behaviors, motivations, pain points, and needs throughout the product lifecycle.
- Conducts desk research of existing internal and external data sources to inform customer understanding beyond specific project work.
- Analyze qualitative and quantitative user data to identify patterns, themes, and actionable insights.
- Create compelling research artifacts, including user personas, journey maps, empathy maps, and usability reports.
- Collaborate closely with cross functional partners (ie, product managers, designers, product marketers, CX, and engineers) to integrate user insights into product development and design iterations.
- Translate complex research findings into clear, concise, and actionable recommendations for various stakeholders.
- Synthesize insights from both market and product research to provide a holistic view of opportunities and challenges.
- Champion a user-centric and data-driven approach throughout the organization.
- Present research findings and recommendations effectively to all levels of the organization, including executive leadership.
- Mentor junior researchers and contribute to the development of best practices within the research team.
You are a strategic thinker, a meticulous researcher, and an engaging storyteller. You thrive in a fast-paced environment and are passionate about leveraging data to create impactful experiences and drive business growth.
- 8+ years of progressive experience, with a strong foundation in market research alongside user experience research.
- Proven expertise in designing, executing, and analyzing a wide range of qualitative and quantitative research methodologies across all phases of research (i.e. foundational, generative, and evaluative).
- Demonstrated ability to synthesize complex data from multiple sources into clear, actionable insights and compelling narratives.
- Strong understanding of financial back offices of SMBs, larger organizations, and accounting firms, including the language, intricacies, workflows, and pain points associated with accounts payable, accounts receivable, spend & expense, procurement and cash flow management .
- Excellent written and verbal communication skills, with ability to tailor your message to different audiences, build socialization into timelines, and deliver memorable insights and actionable provocations.
- Expertise in influencing cross-functional teams to prioritize customer and market needs while simultaneously achieving team and business goals.
- Bachelor's or Master's degree in a relevant field (e.g., Human-Computer Interaction, Social Sciences, Behavioral Science, Psychology, Cognitive Science, Marketing, MBA, a related field or equivalent experience).
- A portfolio of successful research projects delivering impactful insights that directly influenced market strategy, product development, and business growth.
The estimated salary range for this role is noted below for our San Jose based role. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits.
San Jose pay range
$181,900$218,100 USD
Whats in it for you?
Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isnt only experienced by our customers, but by our employees as well.
Here is a preview of some of the amazing benefits here at BILL:
- 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
- HSA & FSA accounts
- Life Insurance, Long & Short-term disability coverage
- Employee Assistance Program (EAP)
- 11+ Observed holidays and wellness days and flexible time off
- Employee Stock Purchase Program with employee discounts
- Wellness & Fitness initiatives
- Employee recognition and referral programs
- And much more
BILL is an Equal Opportunity Employer that values diversity and inclusion. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture.
We are commit
Lead, UX Researcher
Posted 14 days ago
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Job Description
Job Title:
Lead, UX ResearcherJob Description:
THE ROLE:
Our site in Billerica / Bedford, MA is seeking a hybrid Lead, UX Researcher to join our team.This person will work on a newly formed team that is helping shape the future of digital tools and platforms at Entegris.
You'll work directly with highly technical and operationally savvy partners - engineers, scientists, operations leader, business leaders - to understand the full context of work, identify barriers, and shape solutions that lead to measurable outcomes. You'll design and execute research programs, establish measurement frameworks, and build continuous feedback loops to guide product evolution over time for experiences that improve complex operational workflows, support R&D innovation efforts, empowering users throughout the ecosystem, from the shop floor to executives, to do their best work.
This is a hands-on, highly autonomous role for someone who brings strong product thinking, thrives in complexity, and is excited to help build a new practice from the ground up.
As part of a newly forming Human-Centered Design practice, this role offers the unique opportunity to help shape how design and research integrate into our organization. You'll play an active part in establishing ways of working, lightweight processes, and best practices that enable high-impact outcomes within a lean, fast-moving environment. This is an ideal role for someone excited to help build not just great solutions - but a great design and research culture from the ground up.
Applicants should provide a link to or sample of portfolio of past work
WHAT YOU'LL DO:
Contribute to digital business transformation initiatives through research.
Collaborate closely with engineers, scientists, operations and business leaders to map our ecosystem of users' needs.
Support operational workflows and emerging AI-enabled tools with user-centered thinking.
Help establish a new design research practice by defining ways of working, processes, and best practices.
Create personas, journey maps, qualitative research plans and guides, feedback and insights reports.
WHAT WE SEEK:
A systems thinker who understands complex ecosystems and brings insight to purposeful, efficient solutions.
A collaborative partner who builds trusted relationships across functions and helps teams learn how to successfully engage and work with design and research.
A self-starter who brings clarity to ambiguity and moves work forward confidently.
Nimble and outcome-focused-able to deliver meaningful impact while helping shape and mature our human-centered design capability.
Equally comfortable applying strong research methodologies where they add the most value and working efficiently within fast-paced environments when speed and simplicity are the priority.
You care more about creating clear, actionable insights than perfect research deliverables, and you know when to dial research depth up or down based on business needs.
An excellent communicator who can simplify complexity and tell compelling stories through research.
Energized by working at the intersection of AI, advanced technology, and human-centered design.
Excited to help shape how research integrates into a fast-evolving, high-growth digital organization.
Excited to play an active role in establishing and evolving our human-centered design practice, helping define how we work and grow as a team.
Interested in contributing to lightweight processes and tools that make design and research accessible and actionable across the organization.
Outstanding Candidates Will Have:
7+ years of experience, ideally including work in operational, manufacturing, or similarly complex environments.
Enterprise & Domain Expertise:
Experience with enterprise tools and operational workflows.
Familiarity with dashboard design and tools used in manufacturing or supply chain contexts.
Industry experience in manufacturing and supply chain is a strong bonus; B2B life sciences, pharmaceutical, medical device, and biotechnology sectors also considered.
AI & Emerging Technologies:
Familiarity with AI design principles, feedback loops, or agent-based UX.
Experience with platforms like Google Cloud's AI suite or comparable technologies.
Research Methodologies:
Skilled in applying Jobs To Be Done (JTBD) and other outcome-focused research approaches.
Proficient in both qualitative and quantitative research methods, with the ability to select and apply the right tools for each context.
Measurement & Feedback:
Experienced in building and analyzing surveys, designing experience measurement frameworks, and creating feedback loops for continuous improvement.
Familiarity with experience measurement platforms and feedback collection tools; capable of guiding tool selection and implementation.
Strategic & Communication Skills:
Strong business acumen with the ability to connect user needs directly to operational and business outcomes.
Excellent facilitation and communication skills; able to clearly present research insights to both technical and non-technical audiences.
WHY WORK AT ENTEGRIS?
Lead. Inspire. Innovate. Define Your Future.
Not everyone who works for a global company shares the same background, experiences and perspectives. We leverage the differences of our employees to bring new ideas to the table. Every employee throughout the company is encouraged to share input on projects and initiatives. Our decision-making process is truly a collaborative effort as we realize there are leaders at every level of the organization. We put our values at the core of how we operate as an organization - not just when it's convenient, but in a lasting and meaningful way. We want the time and energy you spend here to have a positive impact on your life inside and outside of the office.
WHAT WE OFFER:
Our total rewards package goes above and beyond just a paycheck. Whether you're looking to build your career, improve your health, or protect your wealth, we offer generous benefits to help you achieve your goals.
Annual bonus eligibility
* Progressive paid time off policy that empowers you to take the time you need to recharge
* Generous 401(K) plan with an impressive employer match with no delayed vesting
* Excellent health, dental and vision insurance packages to fit your needs
* Education assistance to support your learning journey
* A values-driven culture with colleagues that rally around People, Accountability, Creativity and Excellence
Entegris does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Entegris immigration sponsorship (e.g., H1B, TN, STEM OPT, etc.) now or in the future.
At Entegris we are committed to providing equal opportunity to all employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status.
Lead UX Researcher
Posted 16 days ago
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Job Description
Full Time
General Description
As a Lead Mixed Methods UX Researcher, you will conduct research that leads to data-driven products and services across multiple digital platforms. Your role will include managing and prioritizing research requests, balancing hands-on execution with guiding your team to deliver impactful insights.
Essential Duties and Responsibilities
- Execute research projects end-to-end, from planning and methodology selection to data collection, analysis, and reporting.
- Lead, mentor, and coach a small team of researchers, fostering excellence and creative thinking.
- Conduct a variety of qualitative and quantitative research projects, including user interviews, usability testing, ethnographic studies, heuristic analysis, and quantitative surveys. Know when to apply what methodology to achieve the best outcomes.
- Communicate, defend, and build consensus around your findings to inform decisions.
- Collaborate with stakeholders, including Division Managers, UX Designers, Product Managers, and Engineers, to develop research plans, validate assumptions, and test hypotheses.
- Identify and prioritize research requests, balancing the need for strategic insights with day-to-day project support.
- Present insights and recommendations to diverse audiences, ranging from C-suite executives to product development teams.
- Stay informed on UX industry trends and act as a thought leader, sharing best practices and elevating the team's capabilities through documentation, resources, and workshops. Optimize research processes and practices, improving the effectiveness and quality of the team's deliverables.
- Responsible for the UX research budget and resources to ensure optimal allocation and utilization. Oversee the hiring process and build the research talent pipeline. Evaluate research vendors, negotiate contracts, and oversee the delivery of outsourced research projects.
Carries out supervisory responsibilities in accordance with the Organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
Education
Bachelor's degree in Computer Science, Human-Computer Interaction, Human Factors, Information Systems, Journalism, Marketing Statistics, or a related field.
Experience
A combination of 8+ years of hand-on experience in a dedicated UX research role, including managing and prioritizing multiple projects; and 2+ years of experience leading and mentoring research teams.
Certifications / Licenses
No certifications or license needed.
Knowledge, Skills and Abilities
- Supervisory Skills: Communicate effectively with colleagues and staff, coach, and mentor. Demonstrate ability to lead the work of others.
- Strong business acumen: ability to understand the needs and concerns of business stakeholders and colleagues and respond promptly and effectively to stakeholder requests. An ability to conduct analysis on work procedures and business results and recommend changes to improve the effectiveness of the business' management. Ability to integrate business acumen into communications, presentations, and negotiations. Ability to manage highly restrictive and confidential information.
- Strong technical acumen: knowledge in analyzing, designing, and implementing Digital Banking initiatives. Technology driven - ability to balance the needs of the business against stated regulations requirements and controls.
- Communication skills: effectively interact with internal and external stakeholders. Ability to foster trusting relationships with colleagues and clients. Highly develop written and verbal communications skills in English. Presents numerical data effectively. Superior communication and interpersonal skills. Excellent report-writing and presentation skills. Polished in preparing presentations, executive summaries, and business reports in English for executive audiences.
- Problem Solving: Identifies and resolves problems in a timely manner; Develops alternative solutions. Ability to work in a high priority environment. Effective people skills to lead and coach the depth and breadth of Units' programs while strategizing and implementing new solutions through partnering with corporate-wide teams.
- Analytical skills: Analytical skills: Stays focused on main issues, prevents irrelevant issues or distractions from interfering with timely completion of assignments. Exceptional analytical, collaboration and problem-solving skills. Collects, research and complements data; ability to break down complex questions / data into well-structured analyses and synthesize complex or diverse information. Demonstrates attention to detail; Applies design principles; Generate creative solutions. Strong critical thinking and problem-solving capabilities; quantitative, research and analytical skills. Experience with data analysis, persuasive and informative writing, workload management, and process management.
- Project Management: Ability to prioritize and work with multiple projects and tasks with minimum supervision; self-direct and task switch between strategic and tactical initiatives regularly. Capacity to achieve results according to plan ensuring the expected quality. Excellent organization capacity to define priorities, meet deadlines, and flexible to change. Knowledge of project coordination, identification of business needs, work plan, budget control, time management, resource allocation, team management and status reports. Must demonstrate leadership, logic, and reasoning skills.
- Operational/Regulations Processes: Knowledge of budget administration, resources allocation, organization's policies, and regulations. Ability to establish, conduct and track operational processes properly.
- Language: Fully Bilingual Spanish/English
- Computer and Technological Skills: Proficient in MS O365. Experience with software platforms, and programming languages tools such as: JavaScript, HTML, CSS, Git, among others is desired. Understanding and proficiency of key design and front-end principles. Excellent well-structured coding skills and be able to translate design specifications into code. Strong software development skills, including experience with object- oriented programming and software design patterns.
Region Locations
Puerto Rico, Florida, Illinois, or North Carolina.
Work Schedule
Hybrid/Remote
Values
1. Passion for People
3. Succeed Together
2. Own Every Moment
4. Build the Future
Additional Requirements
The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties, and responsibilities of the position. The specific details of each position are described in the employee's objectives within the performance evaluation.
Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.
ABOUT US
Popular is Puerto Rico's leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.
As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.
We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular's employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.
If you have a disability or need more information about requesting an accommodation, please contact us at This email inbox is monitored for such types of requests only . All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.
Are you ready for a rewarding career?
Popular is an Equal Opportunity Employer | Popular is a Drug Free Workplace
Learn more about us at and keep updated with our latest job postings at
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Lead UX Researcher
Posted 21 days ago
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Job Description
Job Summary & Objectives
The Lead CX/UX Researcher will lead efforts to scale and operationalize UX research capabilities within the Practice Solutions team, while working closely with Practice Solutions Managers to ensure a consistent and positive user experience for attorneys and clients across a variety of applications and digital solutions. Through a deep understanding of attorney behaviors and workflows, the Lead CX/UX will be tasked with providing actionable insights to inform strategic decisions and implementation of products and solutions across the firm's practices.
Essential Job Duties & Responsibilities
- Build and scale UX capabilities and processes; including coaching and training to upskill team members.
- Develop research plans and conduct user research employing a variety of qualitative and quantitative research methods, such as interviews, contextual inquiry, surveys, and usability testing
- Collaborate closely and cross-functionally around strategic initiatives with larger Practice Solutions team to align resources and methodology with business needs.
- Drive all phases of the user research process, including user recruitment, study design, data collection, analysis and reporting
- Create user personas, journey maps, service blueprints, user flows and other design artifacts to inform product selection, development and/or configuration
- Establish and maintain a centralized repository of reusable user research data and insights, and organize various artifacts, such as research reports, recordings/videos and other design artifacts
- Work closely with Practice Solutions Managers to translate research findings into business requirements
- Collaborate with Data & Analytics team to ideate, validate, develop, test and improve user interactions and adoption of AI products and solutions
- Support collection and analysis of product usage data
- Communicate findings from variety of inputs including analytics, survey results, user behavior, and other data to craft actionable and unbiased recommendations
- Support user adoption of new and existing products and solutions
Required
- Bachelor's degree (BA) from a four-year college or university (or equivalent work experience)
Required
- At least 8+ years of relevant research and experience design expertise
- Familiar with principles of Lean Product and Lean UX
- Ability to work independently and collaboratively
- Comfort leading visioning workshops with multidisciplinary teams
- Experience structuring and executing both qualitative and quantitative research plans, developing personas, building customer journey/experience maps and service design blueprints
- Proficiency in standard UX research methods (exploratory interviews, contextual inquiry, card sorting, usability tests)
- Experience aiding user adoption of AI capabilities through training
- Knowledge of industry standards and best practices for the user-centered design process and UX principles and techniques
- Ability to practice developing scalable frameworks or strategies for user adoption and user experience
- Strong problem-solving aptitude and natural curiosity
- Understanding of responsive web and native design principles and a passion for learning and helping users capitalize on emerging technology and adapt/respond to changing client expectations
- Proficiency with experience design, process design, prototyping software/tools such as Miro, Figma, Sketch, InVision, etc. and using research tools such as Dovetail or Maze
Salary Information
NY Only: The estimated base salary range for this position is $150,000 to $170,000 at the time of posting.
The actual salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. This role is exempt meaning it is not overtime pay eligible.
Privacy Notice
For information about how Simpson Thacher & Bartlett LLP collects and processes your personal information, please refer to our Privacy Notice available at
Simpson Thacher & Bartlett is committed to a collegial work environment in which all individuals are treated with respect and dignity. The Firm prohibits discrimination or harassment based upon race, color, religion, gender, gender identity or expression, age, national origin, citizenship status, disability, marital or partnership status, sexual orientation, veteran's status or any other legally protected status. This Policy pertains to every aspect of an individual's relationship with the Firm, including but not limited to recruitment, hiring, compensation, benefits, training and development, promotion, transfer, discipline, termination, and all other privileges, terms and conditions of employment.
#LI-Hybrid
Lead UX Researcher
Posted 21 days ago
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Job Description
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
We are looking for a Lead UX Researcher to join the User Experience team at epocrates, the #1 medical reference and point of care app in the country.
About us:
Over a million US healthcare providers depend on epocrates for actionable insights and trustworthy information to help guide their patient care. The epocrates User Experience team is core to that mission. We create cohesive end-to-end experiences through a deep understanding of our users and exceptional design. Our team is driven to improve patient care by helping clinicians be at their best every day.
Mission/Team
In this role, the Lead UX Researcher will work closely with our Membership & Monetization teams to help design key experiences in the user lifecycle from initial product awareness, to onboarding, and long-term retention.
- They are a deep and insightful thinker who brings a strategic perspective and strong point of view to their work.
- They are an engaging presenter, communicator, and influencer, able to craft strong and compelling narratives that guide decision making at every step of product development.
- They bring a strategic lens to contextualize their work within larger goals and initiatives.
- They are comfortable with traditional UX research methods but are also keen to experiment with new and innovative approaches.
- They are committed to putting the user first and to being the user's best advocate within the organization.
- They have a growth and learning-oriented mindset, actively working to develop their own skills and elevate the team.
- They have a deep interest in the medical domain and the specific needs of clinicians.
- They have experience collaborating with subject matter experts within the medical or comparable complex domains.
- They have experience and interest in commercial product spaces (ads/sponsored content)
We are expanding the capabilities of our platform while maintaining the core experience that sets epocrates apart in the medical reference space. This Lead UX Researcher will be a key contributor within the Membership & Monetization zone to elevate the entire user lifecycle from initial awareness through long-term retention. They will also draw on their deep user expertise and empathy to help guide commercial products toward improved value and relevance. Day-to-day research initiatives will involve recruiting participants, running research sessions, synthesizing findings, and defining next steps with stakeholders in order to create valuable and delightful experiences for our users. These initiatives will involve evaluative testing, generative and discovery research, and strategic guidance and opportunity framing.
Role Location
Remote
Position Summary:
Responsibilities may include, but are not limited to:
60% - Design research
- Independently conduct user research studies with methods such as usability testing, concept resonance testing, in-depth interviews, and diary studies
- Craft strong and visually compelling research readouts that synthesize actionable insights for a variety of stakeholders
30% - Design strategy and planning
- Help inform epocrates product strategy by connecting individual projects to larger themes and opportunities
- Coordinate and run multi-phase research initiatives that move from discovery through to design testing and evaluation, and that involve various internal stakeholders
- Collaborate with stakeholders on communications that resonate with users
- Assist with recruitment, scheduling and incentive distribution for user interviews or diary studies using provided platforms
- Help communicate user research to the wider org through recurring touchpoints and share outs (e.g., newsletters, updates)
- Help maintain and expand the epocrates UX Research repository
Education, Experience, & Skills Required
- 5+ Years experience as a Research/Human Factors professional
- Thorough understanding of core user research methods such as usability testing, concept resonance testing, in-depth interviews, and diary studies
- Proven experience conducting user research studies independently
- Strong qualitative analysis skills (e.g., transcript coding, theme mapping, etc.)
- Familiarity with key toolsets of user research such as recruitment and testing platforms; experience with research repositories is a plus
- Proven experience of helping run collaborative stakeholder workshops
- Experience establishing working relationships across teams and disciplines
- Strong team player and partner dynamic
- Proven ability to manage multiple projects while maintaining tight timelines
- Engaging presentation skills, both written and oral
- Experience working closely with UX design teams to iteratively test & validate design
- Understanding of accessibility principles and a record of accomplishment in delivering inclusive design
- Experience with healthcare, health tech, digital publishing, and/or online advertising a major plus
- Experience working on Artificial Intelligence (AI) solutions a major plus
- Experience working on editorial or community driven experiences a major plus
- Help foster a team environment with clear goals and roles, where members contribute independently and effectively to design simple, effective, and elegant interactions between users and products
- Create incisive problem framings that immediately focus teams on the most important root causes while also encouraging exploration
- Simplify complexity through robust synthesis and explanatory narratives
- Articulate and inspire commitment to a vision aligned with the organizational mission and goals
- Capable of managing ambiguity, change and uncertainty, focusing on information at hand and making good and timely decisions to effectively keep work moving forward; encourage the team to take appropriate risks through cost/benefit analysis of various alternatives
- Ethical commitment to the best interests of epocrates end users
About athenahealth
Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients - powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees - or athenistas, as we call ourselves - spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What we can do for you:
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces - some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers
Lead UX Researcher
Posted 21 days ago
Job Viewed
Job Description
Date: Aug 1, 2025
Location:
Miami Lakes, FL, US, 90001
Company: Popular
Workplace Type: Hybrid
Lead UX Researcher
Job Type
Full Time
General Description
As a Lead Mixed Methods UX Researcher, you will conduct research that leads to data-driven products and services across multiple digital platforms. Your role will include managing and prioritizing research requests, balancing hands-on execution with guiding your team to deliver impactful insights.
Essential Duties and Responsibilities
-
Execute research projects end-to-end, from planning and methodology selection to data collection, analysis, and reporting.
-
Lead, mentor, and coach a small team of researchers, fostering excellence and creative thinking.
-
Conduct a variety of qualitative and quantitative research projects, including user interviews, usability testing, ethnographic studies, heuristic analysis, and quantitative surveys. Know when to apply what methodology to achieve the best outcomes.
-
Communicate, defend, and build consensus around your findings to inform decisions.
-
Collaborate with stakeholders, including Division Managers, UX Designers, Product Managers, and Engineers, to develop research plans, validate assumptions, and test hypotheses.
-
Identify and prioritize research requests, balancing the need for strategic insights with day-to-day project support.
-
Present insights and recommendations to diverse audiences, ranging from C-suite executives to product development teams.
-
Stay informed on UX industry trends and act as a thought leader, sharing best practices and elevating the team’s capabilities through documentation, resources, and workshops. Optimize research processes and practices, improving the effectiveness and quality of the team’s deliverables.
-
Responsible for the UX research budget and resources to ensure optimal allocation and utilization. Oversee the hiring process and build the research talent pipeline. Evaluate research vendors, negotiate contracts, and oversee the delivery of outsourced research projects.
Supervisory Responsibilities:
Carries out supervisory responsibilities in accordance with the Organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
Education
Bachelor’s degree in Computer Science, Human-Computer Interaction, Human Factors, Information Systems, Journalism, Marketing Statistics, or a related field.
Experience
A combination of 8+ years of hand-on experience in a dedicated UX research role, including managing and prioritizing multiple projects; and 2+ years of experience leading and mentoring research teams.
Certifications / Licenses
No certifications or license needed.
Knowledge, Skills and Abilities
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Supervisory Skills: Communicate effectively with colleagues and staff, coach, and mentor. Demonstrate ability to lead the work of others.
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Strong business acumen: ability to understand the needs and concerns of business stakeholders and colleagues and respond promptly and effectively to stakeholder requests. An ability to conduct analysis on work procedures and business results and recommend changes to improve the effectiveness of the business’ management. Ability to integrate business acumen into communications, presentations, and negotiations. Ability to manage highly restrictive and confidential information.
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Strong technical acumen: knowledge in analyzing, designing, and implementing Digital Banking initiatives. Technology driven – ability to balance the needs of the business against stated regulations requirements and controls.
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Communication skills: effectively interact with internal and external stakeholders. Ability to foster trusting relationships with colleagues and clients. Highly develop written and verbal communications skills in English. Presents numerical data effectively. Superior communication and interpersonal skills. Excellent report-writing and presentation skills. Polished in preparing presentations, executive summaries, and business reports in English for executive audiences.
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Problem Solving: Identifies and resolves problems in a timely manner; Develops alternative solutions. Ability to work in a high priority environment. Effective people skills to lead and coach the depth and breadth of Units’ programs while strategizing and implementing new solutions through partnering with corporate-wide teams.
Knowledge, Skills and Abilities (cont.)
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Analytical skills: Analytical skills: Stays focused on main issues, prevents irrelevant issues or distractions from interfering with timely completion of assignments. Exceptional analytical, collaboration and problem-solving skills. Collects, research and complements data; ability to break down complex questions / data into well-structured analyses and synthesize complex or diverse information. Demonstrates attention to detail; Applies design principles; Generate creative solutions. Strong critical thinking and problem-solving capabilities; quantitative, research and analytical skills. Experience with data analysis, persuasive and informative writing, workload management, and process management.
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Project Management: Ability to prioritize and work with multiple projects and tasks with minimum supervision; self-direct and task switch between strategic and tactical initiatives regularly. Capacity to achieve results according to plan ensuring the expected quality. Excellent organization capacity to define priorities, meet deadlines, and flexible to change. Knowledge of project coordination, identification of business needs, work plan, budget control, time management, resource allocation, team management and status reports. Must demonstrate leadership, logic, and reasoning skills.
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Operational/Regulations Processes: Knowledge of budget administration, resources allocation, organization’s policies, and regulations. Ability to establish, conduct and track operational processes properly.
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Language: Fully Bilingual Spanish/English
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Computer and Technological Skills: Proficient in MS O365. Experience with software platforms, and programming languages tools such as: JavaScript, HTML, CSS, Git, among others is desired. Understanding and proficiency of key design and front-end principles. Excellent well-structured coding skills and be able to translate design specifications into code. Strong software development skills, including experience with object- oriented programming and software design patterns.
Region Locations
Puerto Rico, Florida, Illinois, or North Carolina.
Work Schedule
Hybrid/Remote
Values
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Passion for People
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Succeed Together
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Own Every Moment
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Build the Future
Additional Requirements
The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties, and responsibilities of the position. The specific details of each position are described in the employee’s objectives within the performance evaluation.
Important:The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.
ABOUT US
Popular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.
As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.
We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.
If you have a disability or need more information about requesting an accommodation, please contact us email inbox is monitored for such types of requestsonly. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.
Are you ready for a rewarding career?
Popular is an Equal Opportunity Employer | Popular is a Drug Free Workplace
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Lead Vulnerability Researcher
Posted 4 days ago
Job Viewed
Job Description
When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with exceptional people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We've got what you're looking for.
**Job Description:**
Parsons is looking for an amazingly talented **Lead Vulnerability Researcher** to join our team! In this role you will get to **lead and mentor a team of Vulnerability Researchers.**
**What You'll Be Doing:**
+ Leading a team of other researchers to analyze complex systems for weaknesses and vulnerabilities
+ Developing proof-of-concept exploits and other related tools
+ Mentoring junior Vulnerability Researchers
+ Interfacing with government counterparts
**What Required Skills You'll Bring** **:**
+ Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or related discipline (equivalent professional experience may be considered in lieu of degree) plus 10 years of experience or a Master's degree plus 8 years of experience.
+ Minimum of 10+ years of relevant work experience with experience leading teams
+ Must be a US Citizen
+ Reverse engineering across various architectures and platforms; including x86/64, ARM, MIPS, etc.
+ Experience with disassemblers (IDA Pro, Binary Ninja, or Ghidra)
+ Knowledge of common exploitation countermeasures (DEP, ASLR, etc.)
+ Knowledge of countermeasure defeats (ROP programming)
+ Researching operating system and applications to understand strengths and weaknesses in the design and implementation
+ Modeling of in-memory compiled application behavior
+ Ability to use a scripting language (Python, etc.)
+ Software development using C or C++ Development experience with RTOS
+ Self-motivated and passionate about supporting the U.S. cybersecurity mission
+ Demonstrated leadership skills, organizational capability and management techniques
+ A personality and communication skills that inspire teams to create and build amazing things
+ Strong orientation toward both details and results, an understanding of customer relationships, and an ability to discern and read between the lines
**What Desired Skills You'll Bring:**
+ Experience with software protection and binary analysis
+ Familiarity with modern exploitation techniques, tools, and methodologies
+ Experience with hypervisors
+ Ability to analyze network protocols throughout all layers of the network stack
+ Background in software engineering and architecture
**Security Clearance Requirement:**
None
This position is part of our Federal Solutions team.
The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now.
Salary Range: $167,400.00 - $314,500.00
This position is eligible for incentive compensation.
This position will be posted for a minimum of 3 days and will continue to be posted for an average of 30 days until a qualified applicant is selected or the position has been cancelled.
Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.
We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY!
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to .
About Us
Parsons is a digitally enabled solutions provider focused on the defense, security, and infrastructure markets. With nearly 75 years of experience, Parsons is uniquely qualified to deliver cyber/converged security, technology-based intellectual property, and other innovative services to federal, regional, and local government agencies, as well as to private industrial customers worldwide.
Parsons is an equal opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LGBTQ+.
For more about Parsons, visit parsons.com and follow us on Facebook, Twitter, LinkedIn, and YouTube.
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Lead UX Researcher
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Lead AI Researcher
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In this pivotal role, you will be responsible for defining research agendas, designing experiments, and developing novel AI algorithms and models. You will mentor and guide junior researchers, foster a collaborative research environment, and publish findings in leading scientific conferences and journals. Your work will involve translating complex theoretical concepts into practical applications that solve real-world problems for our clients. You will stay abreast of the latest advancements in AI, identify new research opportunities, and contribute to the company's intellectual property portfolio. Strong collaboration with product development teams will be crucial to ensure the successful integration of AI solutions into our offerings.
The ideal candidate will possess a Ph.D. in Computer Science, Artificial Intelligence, Machine Learning, or a related field, with a minimum of 8 years of post-doctoral research experience and demonstrated leadership capabilities. A strong publication record in top-tier AI conferences (e.g., NeurIPS, ICML, CVPR) is essential. Expertise in Python and major deep learning frameworks (e.g., TensorFlow, PyTorch) is required. Excellent analytical, problem-solving, and strategic thinking skills are paramount. You should be adept at leading and inspiring a team in a remote setting, demonstrating exceptional communication and presentation abilities. While the team operates remotely, proximity to our Portland, Oregon, US hub may offer occasional benefits for team sync-ups, but the role is entirely remote-first. Join us to innovate and lead in the exciting world of AI.
Lead Scientific Researcher
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Responsibilities:
- Lead and direct scientific research projects from conception to completion.
- Develop innovative experimental designs and methodologies.
- Conduct rigorous data analysis and interpretation of research findings.
- Oversee laboratory operations and ensure compliance with safety protocols.
- Mentor and guide junior researchers and technical staff.
- Collaborate with internal and external partners on research initiatives.
- Write and submit grant proposals to secure funding for research projects.
- Prepare technical reports, manuscripts for publication, and presentations.
- Stay current with scientific literature and advancements in the relevant field.
- Contribute to the strategic planning of research and development activities.
Qualifications:
- Ph.D. in a relevant scientific discipline (e.g., Biology, Chemistry, Physics, Materials Science).
- Minimum of 5-7 years of post-doctoral or industry research experience.
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