52,508 Luxury Sales jobs in the United States

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Luxury Sales Associate - Washington, D.C.

Our Luxury Sales Associates provide an exceptional experience for every Brilliant Earth customer. As a Luxury Sales Associate you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day- in- the- life? Check out a day in the life of a Luxury Sales AssociateHere!

The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person atour Washington, D.C.showroom location.

The targeted budget for this position is $23/hour. This compensation budget range may be adjusted at any time at the discretion of the company.

What youll do:

Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer.

• Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product
• Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience.
• Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries.
• Call customers to confirm showroom appointments and answer any pre-appointment questions.
• Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance.
• Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security.
• Open and/or close the showroom and waiting area.
• Use our ERP system to manage your tasks and communicate cross-functionally.
• Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry.

What You Have:

• A passion for the customer. You dont just like to help you go above and beyond to provide the best possible experience to each customer that comes through the door.
• A drive to exceed goals. You love a good challenge! Youre a self-proclaimed over-achiever on a mission to exceed your sales targets.
• Its all in the details. When it comes to our customers biggest moments, you know its the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment.
• Communication is Key. You have a way with words. Whether youre interacting with a customer or teammate in person, via email, or by chat, youre clear and concise.
• Master of Collaboration. Youre a team player. You believe that in order to transform the jewelry industry, we all have to work together!

What We Offer

At Brilliant Earth, were passionate about the employee experience. Thats why we offer an excellent training program and endless opportunities forcareergrowth! In addition, we offer competitive compensation anda robustbenefits package, including:

• Career Growth. We want to see you sparkle! Through regular 1-1s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!
• Set Schedule. We offer consistent weekly hours, and 2 consecutive days off.
• Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversityHere!
• Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoycompany reimbursements for eligible wellness expenses, such as gym memberships,massage, counseling, and more!
• Continued Education. Company-sponsored learning in leadership, professionalskills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings.
• Employee Discounts. As an employee at Brilliant Earth, youll receive a generousdiscount on our jewelry.
• Sales Incentive Programs. Quarterly bonuses for achieving sales targets, plusadditional bonuses for exceeding goals and monthly bonuses for top sales reps.
• Mental Wellness Perks. We offer access to mental health resources, such as self-care appsand seminars. Our Employee Assistance program offers 24/7 access to counseling!
• Giving Back and Volunteer Opportunities. In addition to our giving back programs,our teams support local initiatives and spend time together by volunteering.
• Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2ndmonth!
• 401k match. We know that saving for the future is important. That's why we offer agenerous 401k match.
• Paid Time Off. We know its important to recharge and relax - youll accrue 3 weeksof PTO in your first year.
• Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions.
• Disability and Life insurance. 100% employer-paid.
• Pre-Tax Commuter Benefits.

How to Apply & What to Expect:

If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders!

More About Us

At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time.

Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations.

If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at

Currently seeking humble,genuine, high class individuals to fill a position with a world renown,celebrity & royalty jeweler from Italy located in Honolulu. The idealcandidate will preferably have retail sales experience or equivalent customerservice background. No jewelry experience required, will be taught all aboutevery piece of jewelry that is hand made only in Italy.

Responsibilities of the Luxury Sales Associate

• Work in their retail stores where customers are abundant.
• Manage, maintain, and close inbound leads through multiple sales channels in a high volume capacity, while focusing on a high quality customer experience.
• Create memorable and personalized experiences for customers by providing support and respond to customer inquiries.
• Conduct in-person customer appointments to present jewelry in our private showroom, creating a truly one on one experience in a luxury goods environment.
• Follow rules and regulations.
• Perform all other duties as needed.

Requirements of the Luxury Sales Associate

• High school diploma or equivalent
• Minimum 1 year of retail or customer service experience
• Good attitude, friendly and ready to work in a non-aggressive team & family environment
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office: Word, Excel, Outlook
• Able to work a flexible schedule
• Maintain professional business attire and appearance

Organization descriptionThe Loupe is a specialty jewelry brand showcasing designers and innovators in the jewelry accessory world that stand out as leaders in the fine, fashion jewelry landscape. The Loupe's mission is to offer elevated level of service and follow-through, a relaxed but luxurious atmosphere, exclusive products and offers regular "traffic-driving" activations and innovative events and experiences. The Loupe is conveniently located in MartinPatrick3 in the buzzing North Loop neighborhood of Minneapolis. Clients of The Loupe and MartinPatrick3 are living, working or visiting Downtown. They have an appreciation for luxury and fashion, and a preference for new and exciting products and experiences exclusive to The Loupe in the Midwest region.Position purposeThe role of the sales associate is to work on site at The Loupe, providing excellent service to The Loupe & MartinPatrick3 client, actively pursuing sales, engage in team selling opportunities and building client database. Responsibilities will include handling of inventory, administrative functions, engage in training opportunities, and communication with The Loupe team and MP3 team. The sales associate also participates in hosting events, promotions, and other activations to drive interest, traffic, and ultimately sales. The Sales associate also provides input on merchandising decisions and display in-store.Key accountabilitiesSales Provide best possible client "experience" daily. Engage with clients and team members. Be hospitable, be passionate and provide excellent product knowledge. Be the "Host" of The Loupe. Act as brand ambassador for The Loupe. Sell directly to clients through in-store interaction, focus on client retention and actively sell via; text, email, photography, look books and other means. Source new sales opportunities through networking and outreach to develop personal customer base. Support the selling efforts of others on the team and MP3 team members. Engage in "team selling" by developing strong team relationships thus creating cross-selling opportunities. Offer technical support as well as sales support. Know your numbers. Know the sales goals for The Loupe as well as event goals on a monthly basis. Enthusiastically participate in frequent event experiences at The Loupe. These are opportunities to engage clients in "what's hot and new". Experienced based events give the clients exposure to products and experiences they cannot get elsewhere. Facilitate strong retention habits before, during and after the sale. Obtain client information by offering invites to future events, follow up with "thank you" notes and most importantly follow up with special requests in a timely manner. Always be learning and advancing your personal skillset by being curious, asking questions and striving to be the best salesperson and host in The Loupe environment.Other Key accountabilities Set up and take down jewelry daily in compliance with insurance demands and place in secure vault. Display Jewelry in elevated, luxurious manner. Include proper signage, adhere to Loupe merchandising standards. Source inventory as needed. Say "yes" whenever possible to provide the client with product options they are seeking. Communicate client wants to influence future buying decisions. The Loupe strives to offer new, exciting products that cannot be found everywhere. Provide technical, product knowledge for the client and MP3 sales team. Attend product knowledge seminars and be aware of new arrivals, key selling language, upcoming events, styling opportunities, best hosting practices, how to show and close the sale. Take in jewelry, watches and other items in for repairs. Correctly identify and inspect items taken in. Explain best options for repair to client. Log all repair items and communicate with store director and buying team to begin repair process. Communicate with client time frame, estimate cost for repair and manage client expectations. Perform simple repairs while client waits whenever possible. Always consider the security of the store and your team members. Ensure the floor is adequately covered. Exercise good judgement when showing merchandise and dealing with clients. Maintain clean, professional standards within the workspace and within the store. Adjust displays, sales tags, counters, cases etc. Be available to work special hours for store events, special clients etc. Occasionally support in shipping and receiving.Work EnvironmentWhile performing the duties of this job, the employee will work primarily in a retail sales environment. The noise level in the work environment is usually moderate. The employee may be exposed to some chemicals used for cleaning metals.Physical DemandsWhile performing the duties of this job, the employee will be prone to standing for lengthy periods of time. The employee is regularly required to talk and hear. The employee is required to see clearly and speak clearly and concisely to clients. The employee is frequently required to stand, walk, sit; use hands to finger, handle, or feel; and reach with hands and arms. Occasionally required to hear objects, tools, or controls. Specific vision abilities required by the job include close vision. Lifting requirements may be required to lift and/or move up to 50 lbs.The Company reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.Required Knowledge, Skills & Abilities Strong salesmanship and hospitality acumen, self-awareness, ability to communicate clearly and concisely delegate, execute tasks and remain diligent in daily work and actively participate in ensuring a healthy, positive team environment. Passionate about luxury retail, fine jewelry and fashion styling. Professional knowledge of jewelry, watches, stone identification, metals and construction Eager to continue development and learning. Ability to work independently. Night and weekend availability.Education and Experience Experience working closely with small Proven ability to sell and promote Industry education and degree preferred, Graduate gemologist degree or previous Gemological Institute of America (GIA) course work is preferred. Previous retail or luxury retail experience or relevant customer related experience, hospitality.

• Greet and welcome customers in a warm and professional manner, establishing a rapport.
• Actively listen to customer needs and provide expert advice on products and services.
• Showcase product features and benefits, demonstrating knowledge of inventory.
• Assist customers with fitting, styling, and selection, ensuring their satisfaction.
• Process sales transactions accurately and efficiently using the point-of-sale system.
• Maintain visual merchandising standards on the sales floor, ensuring products are attractively displayed.
• Build and maintain a loyal client base through personalized follow-up and relationship management.
• Achieve and exceed individual and team sales goals.
• Stay up-to-date with current trends, product knowledge, and company policies.
• Handle customer inquiries, complaints, and returns with professionalism and efficiency.
• Contribute to a positive and collaborative team environment.
• Manage stock levels, replenish merchandise, and assist with inventory counts.
• Adhere to all security and loss prevention procedures.

• High school diploma or equivalent; Associate's or Bachelor's degree preferred.
• Minimum of 1-2 years of experience in retail sales, preferably in a luxury environment.
• Exceptional customer service and interpersonal skills.
• Strong sales acumen and the ability to close sales.
• Excellent communication and presentation skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Passion for fashion/luxury goods and a polished appearance.
• Proficiency in POS systems and basic computer skills.
• Ability to stand for extended periods and lift/move merchandise up to 25 lbs.
• Demonstrated ability to work effectively in a team-oriented environment.

Job Description

Benefits:

• Employee discounts
• Flexible schedule
• Health insurance

Job Description

Job Title: Luxury Sales Specialist Location: Los Angeles, California (Onsite role) Our client is a renowned jewelry brand based in Los Angeles, California, specializing in creating ethereal and nature-inspired jewelry pieces, meticulously crafted with exquisite attention to detail and using the finest materials. We are seeking a dynamic and results-driven Luxury Sales Specialist to join our team. The ideal candidate will have a passion for luxury fashion and jewelry, along with exceptional sales skills and a strong customer service orientation. As a Luxury Sales Specialist, you will be responsible for providing an exceptional shopping experience to our clientele, driving sales, and building lasting relationships with customers. Key Responsibilities: • Provide exceptional customer service and outstanding styling experiences • Achieve personal and company sales goals • Collaborate with management to complete operational tasks such as reporting, opening and closing the cash wrap, and inventory movement • Understand and comply with all procedures and can provide information to associates needing guidance • Build lasting relationships with customers by following up on purchases • Grow sales through appointment-based selling • Maintain visual merchandising standards daily • Assist with the execution of floor sets • Follow all procedures in the POS systems for ringing up sales • Assist with any back-of-house tasks • Remain flexible to ensure business needs are supported Prerequisite Knowledge, Skills, and Education: • Minimum two years’ retail experience, with experience in a leadership/supervision position preferred • Possesses a strong client network and personal styling skills • Strong organizational skills and keen eye for detail • Experience with shipping programs, inventory management, and inventory audits preferred • Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.) with an emphasis in Excel • Must have a team-centric attitude and proactive mindset • Excellent written and verbal communication skills • Ability to multi-task, organize, and prioritize work Physical and Mental Requirements: • Standing and sitting for extended periods of time • Lifting up to 25 pounds in a safe and prudent manner • Ability to easily move throughout an office with ease • Ability to read, write, and understand English • Ability to effectively interact with others internally and externally • Ability to utilize office equipment in a safe and prudent manner, including a copy machine, fax machine, computer, telephone, and other general office equipment that may be used regularly • Ability to work with many different personalities • Ability to work in a fast-paced environment • Correctable vision and hearing • Ability to work on-site Benefits: • Health insurance benefits • Paid time off and holidays • Employee discounts Salary: $80k-$90k + commission

Our Sales Associates are vital to the success of Sunglass Hut. You will bring an authentic, fun and energic experience to all customers while helping them find premium quality eyewear. MAJOR DUTIES AND RESPONSIBILITIES Consistently deliver sales plan Sales Associate, Sales, Customer Experience, Associate, Manufacturing, Retail