189,610 Merchants jobs in the United States

Join a locally owned Great Clips® salon, the world's largest salon brand, and be one of the GREATS! Whether you're new to the industry or have years behind the chair…great opportunities await!

Bring Your Skills and We'll Provide*:

• A steady flow of customers - no current clientele required
• Guaranteed hourly wages and tips
• Flexible scheduling that fits your needs (full-time and part-time shifts may be available)
• Opportunities to sharpen your shear…err we mean skills, with award-winning technical training and ongoing education
• Potential career advancement opportunities to help you achieve your unique career goals. Want to be a salon manager, trainer, or part of an artistic design team? You can make that happen.
• The ability for you to make an impact in your community
• The recognition you deserve for a job well done

*Additional benefits vary by salon location.

Hair Stylist/Barber Qualifications:

• Cosmetology and/or Barber License (licensing requirements vary by state/province)
• The passion to build genuine connections with customers and provide GREAT haircuts
• The desire to deliver a consistent Great Clips® brand experience (don't worry, training is provided)
• The ability to work with teammates to develop a supportive and positive salon vibe

Put your passion and skills to use in a rewarding position with a Great Clips® salon team. JOIN THE TEAM TODAY!

Join a locally owned Great Clips® salon, the world's largest salon brand, and be one of the GREATS! Whether you're new to the industry or have years behind the chair…great opportunities await!

Bring Your Skills and We'll Provide*:

• A steady flow of customers - no current clientele required
• Guaranteed hourly wages and tips
• Flexible scheduling that fits your needs (full-time and part-time shifts may be available)
• Opportunities to sharpen your shear…err we mean skills, with award-winning technical training and ongoing education
• Potential career advancement opportunities to help you achieve your unique career goals. Want to be a salon manager, trainer, or part of an artistic design team? You can make that happen.
• The ability for you to make an impact in your community
• The recognition you deserve for a job well done

*Additional benefits vary by salon location.

Hair Stylist/Barber Qualifications:

• Cosmetology and/or Barber License (licensing requirements vary by state/province)
• The passion to build genuine connections with customers and provide GREAT haircuts
• The desire to deliver a consistent Great Clips® brand experience (don't worry, training is provided)
• The ability to work with teammates to develop a supportive and positive salon vibe

Put your passion and skills to use in a rewarding position with a Great Clips® salon team. JOIN THE TEAM TODAY!

• Entertains Guests in a Fun Way
• Makes Special Occasions Memorable
• Team Player
• Promotional Representation
• Community Outreach & Events Participation
• Sales Generation, including Promotional Items & Merchandise
• Team Communication
• Performs assigned tasks
• Continuous development of food & beverage product knowledge

• Responsible Alcohol Service
• Ensures Proper Sanitation and Food Handling
• Food & Beverage Quality Assurance
• Accurate Food Presentation

• Hooters Girl Image (Fit & Glamorous)
• Prepared, in Uniform & Punctual for Shift
• Charismatic Energy
• Fun, Upbeat, Entertaining

• Attentive Customer Service
• Visible & Available to Guests at All Times
• Responsible Cash Handling
• Speed of Service
• Store Events Spokesperson
• Order Accuracy

• Knowledgeable of Glamourous Hair Styling
• Knowledge of Make-Up Application
• Customer Service Skills
• Basic Mathematical Computation Skills
• Ability to Promote Brand Integrity
• Ability to Engage Guests in Products and Menu
• Ability to Maintain Professionalism at All Times
• Ability to Communicate Clearly
• Ability to Work Well with Others
• Ability to Multi-Task
• Ability to Maintain Attractive Fit & Image
• Must be 18 Years of Age, * In Some Areas Age Requirements May be 21 Years of Age

At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, Paze, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

The Sr. Customer Success Manager - Merchants is a senior strategic leader responsible for building strong relationships with a portfolio of key strategic Paze merchant partners. The leader holistically owns and manages the merchant relationships to drive acceptance, awareness, optimization, and support the overall strategic engagement with Paze merchants. The role oversees merchant relationship health, building strong cross-functional relationships with customers, and collaborates across Paze and Paze partners, to enable Paze strategies and success at the senior executive level, ensuring these partnerships grow and thrive over time. The Sr. Customer Success Manager - Merchants plays a key role in delivering strong team and individual results in a high-growth environment.

Essential Functions

• Develops trusted, influential partnerships with key decision makers across merchant accounts, and strategic channel partners who enable and support Paze merchants.

• Responsible for working with merchants to drive consumer awareness, adoption, usage, and continuous improvement. Requires expertise of merchant organizational structure/decision making, company performance and strategic initiatives, product/services, and consistent pulse on the state of Paze performance (e.g., KPIs, user experience (UX), active opportunities, marketing/promotions, and challenges/threats).

• Develops strategic account plans for top strategic merchants (annual, quarterly priorities) in close coordination with Paze cross-functional teams and senior leadership.Builds and maps relationships across merchant organization.

• Expertly presents the roadmap and value of Paze to external merchant teams, instilling confidence and gaining buy-in and commitment, while navigating complex discussions to expand the relationship, including signing agreements (e.g., marketing and incentives) and ensuring compliance with Paze network rules.

• Works collaboratively with leaders internally and with customers/partners in product/digital, marketing, risk, technology, operations and other functions critical to Paze's success.

• Manages the post-integrations relationship with Paze merchants, tracking & driving growth, identifying new engagement opportunities, and leading quarterly business reviews.

• Works with marketing and product and Paze merchants to improve the customer experience, inform the product roadmap, market and promote Paze adoption and transactions, and execute marketing and promotional campaigns to maximize success.

• Influences and negotiates for successful outcomes; presents and defends complicated or delicate issues.

• Applies in-depth knowledge of relationship management and customer success, the financial services/payments industry, and business expertise to help differentiate EWS and Paze from the competition.

• Ensures that Salesforce.com is kept updated and current for all opportunities, contacts, projects, and legal efforts within assigned portfolio.

• Supports the company's commitment to risk management and ethical business practices, safeguarding the integrity and confidentiality of systems and data.

Minimum Qualifications

• Education and experience typically obtained through completion of a bachelor's degree in business, finance, or related field.

• 8-10+ years' experience in financial services/payments and strategic relationship management, customer success and/or business development. Experience with merchant services, eCommerce and/or innovative payment services to merchants.

• Ability to develop collaborative relationships with a diverse portfolio of merchants to drive broad adoption of Paze services and functionality.

• Proven merchant and/or partner relationship management experience in technology solutions focused on payments, with an emphasis on revenue generation in the financial services sector.

• Consultative, conceptual, and strategic selling skills. Strong influencing skills, able to sell concepts internally and drive streamlined decision making across clients at the senior level.

• Excellent communication skills - experience coordinating and running impactful meetings, strong written communication, excellent presentation skills, and an active listener.

• Outstanding interpersonal skills with the ability to expertly collaborate cross-functionally across internal, merchant and channel partner stakeholders to succeed.

• Self-starter and collaborative team player who thrives in a dynamic environment, managing ambiguity while delivering results with minimal oversight.

• Strong analytical skills, capable of evaluating opportunities from both quantitative and qualitative perspectives and driving performance tracking.

• Expertise in building business cases for market opportunities, including strategy development, market segmentation, competitive analysis, and financial analysis.

• Must be able to travel as needed (e.g., QBRs, events/conferences, key merchant meetings).

• Background and drug screen.

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers and travel. Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

Thepay scale for this position in:

Phoenix, AZ/ Chicago, IL in USD per year is: $135,000-$55,000.

New York, NY/ San Francisco, CA in USD per year is: 150,000 - 185,000.

Additionally, candidates are eligible for a discretionary bonus and a competitive benefit plan.

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate's education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

#Dice

#LI-AV1

Some of the Ways We Prioritize Your Health and Happiness

• Healthcare Coverage-Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
• 401(k) Retirement Plan-Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
• Paid Time Off -Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
• 12 weeks of Paid Parental Leave
• Maven Family Planning - provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

AndSOmuch more! We continue to enhance our program, so be sure tocheck our Benefits page herefor the latest. Ourteamcan share more during the interview process!

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Early Warning Services, LLC ("Early Warning") considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.

At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, Paze, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

The Sr. Customer Success Manager - Merchants is a senior strategic leader responsible for building strong relationships with a portfolio of key strategic Paze merchant partners. The leader holistically owns and manages the merchant relationships to drive acceptance, awareness, optimization, and support the overall strategic engagement with Paze merchants. The role oversees merchant relationship health, building strong cross-functional relationships with customers, and collaborates across Paze and Paze partners, to enable Paze strategies and success at the senior executive level, ensuring these partnerships grow and thrive over time. The Sr. Customer Success Manager - Merchants plays a key role in delivering strong team and individual results in a high-growth environment.

Essential Functions

• Develops trusted, influential partnerships with key decision makers across merchant accounts, and strategic channel partners who enable and support Paze merchants.

• Responsible for working with merchants to drive consumer awareness, adoption, usage, and continuous improvement. Requires expertise of merchant organizational structure/decision making, company performance and strategic initiatives, product/services, and consistent pulse on the state of Paze performance (e.g., KPIs, user experience (UX), active opportunities, marketing/promotions, and challenges/threats).

• Develops strategic account plans for top strategic merchants (annual, quarterly priorities) in close coordination with Paze cross-functional teams and senior leadership.Builds and maps relationships across merchant organization.

• Expertly presents the roadmap and value of Paze to external merchant teams, instilling confidence and gaining buy-in and commitment, while navigating complex discussions to expand the relationship, including signing agreements (e.g., marketing and incentives) and ensuring compliance with Paze network rules.

• Works collaboratively with leaders internally and with customers/partners in product/digital, marketing, risk, technology, operations and other functions critical to Paze's success.

• Manages the post-integrations relationship with Paze merchants, tracking & driving growth, identifying new engagement opportunities, and leading quarterly business reviews.

• Works with marketing and product and Paze merchants to improve the customer experience, inform the product roadmap, market and promote Paze adoption and transactions, and execute marketing and promotional campaigns to maximize success.

• Influences and negotiates for successful outcomes; presents and defends complicated or delicate issues.

• Applies in-depth knowledge of relationship management and customer success, the financial services/payments industry, and business expertise to help differentiate EWS and Paze from the competition.

• Ensures that Salesforce.com is kept updated and current for all opportunities, contacts, projects, and legal efforts within assigned portfolio.

• Supports the company's commitment to risk management and ethical business practices, safeguarding the integrity and confidentiality of systems and data.

Minimum Qualifications

• Education and experience typically obtained through completion of a bachelor's degree in business, finance, or related field.

• 8-10+ years' experience in financial services/payments and strategic relationship management, customer success and/or business development. Experience with merchant services, eCommerce and/or innovative payment services to merchants.

• Ability to develop collaborative relationships with a diverse portfolio of merchants to drive broad adoption of Paze services and functionality.

• Proven merchant and/or partner relationship management experience in technology solutions focused on payments, with an emphasis on revenue generation in the financial services sector.

• Consultative, conceptual, and strategic selling skills. Strong influencing skills, able to sell concepts internally and drive streamlined decision making across clients at the senior level.

• Excellent communication skills - experience coordinating and running impactful meetings, strong written communication, excellent presentation skills, and an active listener.

• Outstanding interpersonal skills with the ability to expertly collaborate cross-functionally across internal, merchant and channel partner stakeholders to succeed.

• Self-starter and collaborative team player who thrives in a dynamic environment, managing ambiguity while delivering results with minimal oversight.

• Strong analytical skills, capable of evaluating opportunities from both quantitative and qualitative perspectives and driving performance tracking.

• Expertise in building business cases for market opportunities, including strategy development, market segmentation, competitive analysis, and financial analysis.

• Must be able to travel as needed (e.g., QBRs, events/conferences, key merchant meetings).

• Background and drug screen.

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers and travel. Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

Thepay scale for this position in:

Phoenix, AZ/ Chicago, IL in USD per year is: $135,000-$55,000.

New York, NY/ San Francisco, CA in USD per year is: 150,000 - 185,000.

Additionally, candidates are eligible for a discretionary bonus and a competitive benefit plan.

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate's education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

#Dice

#LI-AV1

Some of the Ways We Prioritize Your Health and Happiness

• Healthcare Coverage-Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
• 401(k) Retirement Plan-Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
• Paid Time Off -Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
• 12 weeks of Paid Parental Leave
• Maven Family Planning - provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

AndSOmuch more! We continue to enhance our program, so be sure tocheck our Benefits page herefor the latest. Ourteamcan share more during the interview process!

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Early Warning Services, LLC ("Early Warning") considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.

What We Offer:

• Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
• Incentive Opportunities
• Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
• Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
• Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.

What We Value "WE CARE":

• We win as a team and are dedicated to ensuring and applauding each other's success.
• We encourage creativity, innovation and smart risk-taking.
• We are committed to building relationships with our customers and associates by knowing, serving, and delighting them.
• We act with integrity, transparency, candor, and respect.
• We respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
• We embrace community by bringing positive change to those we live and work in.

Who You Are:

• Demonstrate selling competence, styling expertise and possess a love of fashion.
• Driven to create, build and cultivate relationships.
• Possess a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives in a team environment.
• Demonstrates excellent verbal communication skills and a high level of integrity.
• Possess the technological competency to navigate a computer/iPad/handheld system.
• Have strong organizational skills and the ability to multi-task in a fast paced, ever-changing environment.
• Able to work cooperatively in a diverse work environment.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
• Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
• Have open availability of (15 to 20) hours per week.
• Flexible availability based on the needs of the business including evenings, weekends, and holidays.

What You'll Do:

• Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships.
• Take an active role in assisting the management team to build store business.
• Support all service enhancers to build strong relationships including active use of Concierge.
• Service multiple customers at a time, multi-task and/or handle projects simultaneously.
• Be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, fashion etc.
• Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs.
• Maximize individual performance by participating in learning opportunities, accepting direction, coaching and feedback.
• Achieve sales and service metrics in key measurable areas including clientelling/outreach, appointment setting and Talbots Classic Awards.
• Complete projects as assigned including operational assignments: filling orders, replenishment, recovery etc.

Location: Store 00643 Williamsburg, VA-Williamsburg,VA 23185

Position Type: Regular/Part time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.

At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, Paze, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

The Sr. Customer Success Manager - Merchants is a senior strategic leader responsible for building strong relationships with a portfolio of key strategic Paze merchant partners. The leader holistically owns and manages the merchant relationships to drive acceptance, awareness, optimization, and support the overall strategic engagement with Paze merchants. The role oversees merchant relationship health, building strong cross-functional relationships with customers, and collaborates across Paze and Paze partners, to enable Paze strategies and success at the senior executive level, ensuring these partnerships grow and thrive over time. The Sr. Customer Success Manager - Merchants plays a key role in delivering strong team and individual results in a high-growth environment.

Essential Functions

• Develops trusted, influential partnerships with key decision makers across merchant accounts, and strategic channel partners who enable and support Paze merchants.

• Responsible for working with merchants to drive consumer awareness, adoption, usage, and continuous improvement. Requires expertise of merchant organizational structure/decision making, company performance and strategic initiatives, product/services, and consistent pulse on the state of Paze performance (e.g., KPIs, user experience (UX), active opportunities, marketing/promotions, and challenges/threats).

• Develops strategic account plans for top strategic merchants (annual, quarterly priorities) in close coordination with Paze cross-functional teams and senior leadership.Builds and maps relationships across merchant organization.

• Expertly presents the roadmap and value of Paze to external merchant teams, instilling confidence and gaining buy-in and commitment, while navigating complex discussions to expand the relationship, including signing agreements (e.g., marketing and incentives) and ensuring compliance with Paze network rules.

• Works collaboratively with leaders internally and with customers/partners in product/digital, marketing, risk, technology, operations and other functions critical to Paze's success.

• Manages the post-integrations relationship with Paze merchants, tracking & driving growth, identifying new engagement opportunities, and leading quarterly business reviews.

• Works with marketing and product and Paze merchants to improve the customer experience, inform the product roadmap, market and promote Paze adoption and transactions, and execute marketing and promotional campaigns to maximize success.

• Influences and negotiates for successful outcomes; presents and defends complicated or delicate issues.

• Applies in-depth knowledge of relationship management and customer success, the financial services/payments industry, and business expertise to help differentiate EWS and Paze from the competition.

• Ensures that Salesforce.com is kept updated and current for all opportunities, contacts, projects, and legal efforts within assigned portfolio.

• Supports the company's commitment to risk management and ethical business practices, safeguarding the integrity and confidentiality of systems and data.

Minimum Qualifications

• Education and experience typically obtained through completion of a bachelor's degree in business, finance, or related field.

• 8-10+ years' experience in financial services/payments and strategic relationship management, customer success and/or business development. Experience with merchant services, eCommerce and/or innovative payment services to merchants.

• Ability to develop collaborative relationships with a diverse portfolio of merchants to drive broad adoption of Paze services and functionality.

• Proven merchant and/or partner relationship management experience in technology solutions focused on payments, with an emphasis on revenue generation in the financial services sector.

• Consultative, conceptual, and strategic selling skills. Strong influencing skills, able to sell concepts internally and drive streamlined decision making across clients at the senior level.

• Excellent communication skills - experience coordinating and running impactful meetings, strong written communication, excellent presentation skills, and an active listener.

• Outstanding interpersonal skills with the ability to expertly collaborate cross-functionally across internal, merchant and channel partner stakeholders to succeed.

• Self-starter and collaborative team player who thrives in a dynamic environment, managing ambiguity while delivering results with minimal oversight.

• Strong analytical skills, capable of evaluating opportunities from both quantitative and qualitative perspectives and driving performance tracking.

• Expertise in building business cases for market opportunities, including strategy development, market segmentation, competitive analysis, and financial analysis.

• Must be able to travel as needed (e.g., QBRs, events/conferences, key merchant meetings).

• Background and drug screen.

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers and travel. Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

Thepay scale for this position in:

Phoenix, AZ/ Chicago, IL in USD per year is: $135,000-$55,000.

New York, NY/ San Francisco, CA in USD per year is: 150,000 - 185,000.

Additionally, candidates are eligible for a discretionary bonus and a competitive benefit plan.

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate's education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

#Dice

#LI-AV1

Some of the Ways We Prioritize Your Health and Happiness

• Healthcare Coverage-Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
• 401(k) Retirement Plan-Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
• Paid Time Off -Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
• 12 weeks of Paid Parental Leave
• Maven Family Planning - provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

AndSOmuch more! We continue to enhance our program, so be sure tocheck our Benefits page herefor the latest. Ourteamcan share more during the interview process!

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Early Warning Services, LLC ("Early Warning") considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.

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At Early Warning, weve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, Paze?, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

The Sr. Customer Success Manager - Merchants is a senior strategic leader responsible for building strong relationships with a portfolio of key strategic Paze merchant partners. The leader holistically owns and manages the merchant relationships to drive acceptance, awareness, optimization, and support the overall strategic engagement with Paze merchants. The role oversees merchant relationship health, building strong cross-functional relationships with customers, and collaborates across Paze and Paze partners, to enable Paze strategies and success at the senior executive level, ensuring these partnerships grow and thrive over time. The Sr. Customer Success Manager - Merchants plays a key role in delivering strong team and individual results in a high-growth environment.

Essential Functions

• Develops trusted, influential partnerships with key decision makers across merchant accounts, and strategic channel partners who enable and support Paze merchants.
• Responsible for working with merchants to drive consumer awareness, adoption, usage, and continuous improvement. Requires expertise of merchant organizational structure/decision making, company performance and strategic initiatives, product/services, and consistent pulse on the state of Paze performance (e.g., KPIs, user experience (UX), active opportunities, marketing/promotions, and challenges/threats).
• Develops strategic account plans for top strategic merchants (annual, quarterly priorities) in close coordination with Paze cross-functional teams and senior leadership. Builds and maps relationships across merchant organization.
• Expertly presents the roadmap and value of Paze to external merchant teams, instilling confidence and gaining buy-in and commitment, while navigating complex discussions to expand the relationship, including signing agreements (e.g., marketing and incentives) and ensuring compliance with Paze network rules.
• Works collaboratively with leaders internally and with customers/partners in product/digital, marketing, risk, technology, operations and other functions critical to Pazes success.
• Manages the post-integrations relationship with Paze merchants, tracking & driving growth, identifying new engagement opportunities, and leading quarterly business reviews.
• Works with marketing and product and Paze merchants to improve the customer experience, inform the product roadmap, market and promote Paze adoption and transactions, and execute marketing and promotional campaigns to maximize success.
• Influences and negotiates for successful outcomes; presents and defends complicated or delicate issues.
• Applies in-depth knowledge of relationship management and customer success, the financial services/payments industry, and business expertise to help differentiate EWS and Paze from the competition.
• Ensures that Salesforce.com is kept updated and current for all opportunities, contacts, projects, and legal efforts within assigned portfolio.
• Supports the companys commitment to risk management and ethical business practices, safeguarding the integrity and confidentiality of systems and data.
  
  

• Education and experience typically obtained through completion of a bachelors degree in business, finance, or related field.
• 8-10+ years experience in financial services/payments and strategic relationship management, customer success and/or business development. Experience with merchant services, eCommerce and/or innovative payment services to merchants.
• Ability to develop collaborative relationships with a diverse portfolio of merchants to drive broad adoption of Paze services and functionality.
• Proven merchant and/or partner relationship management experience in technology solutions focused on payments, with an emphasis on revenue generation in the financial services sector.
• Consultative, conceptual, and strategic selling skills. Strong influencing skills, able to sell concepts internally and drive streamlined decision making across clients at the senior level.
• Excellent communication skills experience coordinating and running impactful meetings, strong written communication, excellent presentation skills, and an active listener.
• Outstanding interpersonal skills with the ability to expertly collaborate cross-functionally across internal, merchant and channel partner stakeholders to succeed.
• Self-starter and collaborative team player who thrives in a dynamic environment, managing ambiguity while delivering results with minimal oversight.
• Strong analytical skills, capable of evaluating opportunities from both quantitative and qualitative perspectives and driving performance tracking.
• Expertise in building business cases for market opportunities, including strategy development, market segmentation, competitive analysis, and financial analysis.
• Must be able to travel as needed (e.g., QBRs, events/conferences, key merchant meetings).
• Background and drug screen.
  
  

• Healthcare Coverage Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
• 401(k) Retirement Plan Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
• Paid Time Off Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
• 12 weeks of Paid Parental Leave
• Maven Family Planning provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Other

Referrals increase your chances of interviewing at Early Warning by 2x

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Join to apply for the Sr. Customer Success Manager - Merchants role at Early Warning

3 days ago Be among the first 25 applicants

Join to apply for the Sr. Customer Success Manager - Merchants role at Early Warning

Get AI-powered advice on this job and more exclusive features.

At Early Warning, weve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, Paze?, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

The Sr. Customer Success Manager - Merchants is a senior strategic leader responsible for building strong relationships with a portfolio of key strategic Paze merchant partners. The leader holistically owns and manages the merchant relationships to drive acceptance, awareness, optimization, and support the overall strategic engagement with Paze merchants. The role oversees merchant relationship health, building strong cross-functional relationships with customers, and collaborates across Paze and Paze partners, to enable Paze strategies and success at the senior executive level, ensuring these partnerships grow and thrive over time. The Sr. Customer Success Manager - Merchants plays a key role in delivering strong team and individual results in a high-growth environment.

Essential Functions

• Develops trusted, influential partnerships with key decision makers across merchant accounts, and strategic channel partners who enable and support Paze merchants.
• Responsible for working with merchants to drive consumer awareness, adoption, usage, and continuous improvement. Requires expertise of merchant organizational structure/decision making, company performance and strategic initiatives, product/services, and consistent pulse on the state of Paze performance (e.g., KPIs, user experience (UX), active opportunities, marketing/promotions, and challenges/threats).
• Develops strategic account plans for top strategic merchants (annual, quarterly priorities) in close coordination with Paze cross-functional teams and senior leadership. Builds and maps relationships across merchant organization.
• Expertly presents the roadmap and value of Paze to external merchant teams, instilling confidence and gaining buy-in and commitment, while navigating complex discussions to expand the relationship, including signing agreements (e.g., marketing and incentives) and ensuring compliance with Paze network rules.
• Works collaboratively with leaders internally and with customers/partners in product/digital, marketing, risk, technology, operations and other functions critical to Pazes success.
• Manages the post-integrations relationship with Paze merchants, tracking & driving growth, identifying new engagement opportunities, and leading quarterly business reviews.
• Works with marketing and product and Paze merchants to improve the customer experience, inform the product roadmap, market and promote Paze adoption and transactions, and execute marketing and promotional campaigns to maximize success.
• Influences and negotiates for successful outcomes; presents and defends complicated or delicate issues.
• Applies in-depth knowledge of relationship management and customer success, the financial services/payments industry, and business expertise to help differentiate EWS and Paze from the competition.
• Ensures that Salesforce.com is kept updated and current for all opportunities, contacts, projects, and legal efforts within assigned portfolio.
• Supports the companys commitment to risk management and ethical business practices, safeguarding the integrity and confidentiality of systems and data.
  
  

• Education and experience typically obtained through completion of a bachelors degree in business, finance, or related field.
• 8-10+ years experience in financial services/payments and strategic relationship management, customer success and/or business development. Experience with merchant services, eCommerce and/or innovative payment services to merchants.
• Ability to develop collaborative relationships with a diverse portfolio of merchants to drive broad adoption of Paze services and functionality.
• Proven merchant and/or partner relationship management experience in technology solutions focused on payments, with an emphasis on revenue generation in the financial services sector.
• Consultative, conceptual, and strategic selling skills. Strong influencing skills, able to sell concepts internally and drive streamlined decision making across clients at the senior level.
• Excellent communication skills experience coordinating and running impactful meetings, strong written communication, excellent presentation skills, and an active listener.
• Outstanding interpersonal skills with the ability to expertly collaborate cross-functionally across internal, merchant and channel partner stakeholders to succeed.
• Self-starter and collaborative team player who thrives in a dynamic environment, managing ambiguity while delivering results with minimal oversight.
• Strong analytical skills, capable of evaluating opportunities from both quantitative and qualitative perspectives and driving performance tracking.
• Expertise in building business cases for market opportunities, including strategy development, market segmentation, competitive analysis, and financial analysis.
• Must be able to travel as needed (e.g., QBRs, events/conferences, key merchant meetings).
• Background and drug screen.
  
  

• Healthcare Coverage Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
• 401(k) Retirement Plan Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
• Paid Time Off Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
• 12 weeks of Paid Parental Leave
• Maven Family Planning provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Other

Referrals increase your chances of interviewing at Early Warning by 2x

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