2,392 Network Support jobs in the United States
Network Support Technician
Posted today
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Network Support Technician
About Us:
San Francisco Community Health Center (formally API Wellness Center) is a multicultural health services, education, research, and policy organization. We transform lives by advancing health, wellness, and equality. We strengthen the well-being and lead under-served communities of all races, ethnicities, gender identities, sexual orientations, and immigration statuses toward justice and health. Founded in 1987 as an all-volunteer, community-based response to the AIDS crisis in communities of color, we are an anchor-organization for San Francisco's Tenderloin neighborhood, and we also lead regional, statewide, and national programming. We believe that everyone deserves to be healthy and needs access to the highest quality health care.
About You:
- You focus and center your work around giving a high level of service.
- You are empathetic, responding to any situation with compassion and curiosity.
- You are driven by your own internal integrity as well as that of the agency.
- You have a justice and equity mind-set.
- You feel that everyone deserves dignity and respect.
- You consistently pay attention to details.
- You collaborate well in a diverse and cross-functional workplace
Job Description:
The Network Support Technician is a visible role supporting and providing technical support to end-users in the office, as well as for all remote users. Tasks range from onboarding new hires to troubleshooting and solving user issues and requests, and hands-on support for all IT-supported equipment and functions.
Essential Duties:
- Desktop Support: Provide onsite and remote support for all IT-related issues through ticketing system, walkups, or remote desktop tools, for diagnosing and resolving hardware and software issues.
- Hardware Maintenance: Install, configure, and maintain laptops, including upgrades and replacements. Troubleshoot hardware problems and coordinate repairs with vendors when necessary.
- Hardware Procurement: Assist in the selection and procurement of IT equipment. Manage inventory and asset tracking.
- Software Support: Install, configure, and troubleshoot SaaS applications, operating systems, and security updates. Assist with software licensing
- User Account Management: Modify and deactivate user accounts, email addresses, and access permissions as needed. Ensure proper access control and user authentication.
- Network Connectivity: Assist users in connecting to the network, troubleshooting network issues, and configuring VPN and Wi-Fi connections.
- Documentation: Maintain accurate records of support tickets/requests, resolutions, and hardware/software inventory. Create and update user guides and knowledge-base articles.
- IT Policies and Compliance: Enforce company IT policies and procedures and ensure compliance with relevant regulations, such as data protection and privacy laws.
- Onboarding Logistics: Manage and lead onboarding and IT training for new hires and offboarding logistics for retrieving equipment.
- A/V Support: Manage and support local A/V Operations.
- Meeting and Event Support: Manage IT requirements for all staff meetings and events, including setup and troubleshooting of audio-visual equipment.
- After Hours Support: Participate in an on-call rotation schedule for IT support and monitoring/ alerting activities, which involve after-office hours and weekends.
- Site IT Operations and Maintenance: Set up workstations for new or transferred employees, upkeep of conference room equipment, managing ticket queue, and performing network checks.
- Continuous Improvement: Stay updated with the latest technologies, trends and advancements. Propose and implement improvements to enhance the agency's IT infrastructure and support services.
- Other duties as assigned
Minimum Qualifications:
- At least 3 years of experience in a customer-facing IT support function.
- Bachelor's or Associate's degree in a related field or completion of IT trainings certifications
- Strong familiarity with MacOS, Windows, iOS and Android operating systems and devices.
- Strong experience and knowledge in troubleshooting Apple devices, as well as Azure/Intune for troubleshooting Windows devices.
- Proven experience in IT support
- Strong knowledge of PC and Mac laptops, smartphones, network management, and phone systems.
- Excellent troubleshooting skills and the ability to resolve technical issues promptly.
- Experience with password management, software applications, and vendor management.
- Strong communication and interpersonal skills, with the ability to work effectively with diverse teams.
- Ability to handle multiple tasks and priorities in a fast-paced environment.
- Commitment to maintaining confidentiality and security of sensitive information.
- Comfortable and culturally competent in working with LGBTQ communities
- Able to work 4 days onsite and 1 day flexible/remote, depending on needs
- Have on-call availability for urgent IT issues.
- Able to travel to SFCHC's San Francisco work locations
- Must obtain TB clearance (within past 12 months) and complete background check upon hire.
- Current with vaccinations, including proof of latest Covid-19 vaccine and seasonal flu.
Preferred Qualifications:
- Bachelor's degree in information technology, Computer Science, or a related field.
- Proven experience in IT support, preferably in a healthcare or community service-based setting
- Fluency in English, Competency in a second language.
- Experience working in an FQHC or other type of Community Health Center.
Benefits:
- Competitive compensation
- Comprehensive health, vision, and dental insurance
- Company sponsored life, and long-term disability insurance
- Generous paid time off including paid holidays
- Company-sponsored retirement plan
- Opportunities for professional growth and development
EEOC Statement:
San Francisco Community Health Center is an equal opportunity employer committed to identifying and developing the skills and leadership of people from diverse backgrounds. San Francisco Community Health Center does not discriminate on the basis of age, ancestry, citizenship status, color, creed, disability status, gender identity, HIV status, marital status, medical condition, genetic information, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any other legally protected class.
GGC Network Support
Posted 13 days ago
Job Viewed
Job Description
Required skills:
Visual acuity to read existing labelsBasic knowledge of Microsoft Office including OneDrive, Teams, Excel, and WordUnderstanding of fiber cabling (single vs multimode), cable connector types (st, sc, lc, mpo, rj45, etc), and possess ability to trace cables which are in use.Candidate will:
NOT be required to performance any administrative tasks on network equipment, firewalls, or computer systems.Be required to adhere to the GGC dress-code (business casual Mon-Thu, jeans allowed on Friday. No T-shirts allowed. RequirementsSkillRequired / DesiredAmountof ExperienceVisual acuity skillsRequired5YearsMicrosoft Office (Excel, Word) and basic WIndows skillsRequired8YearsUnderstanding of fiber cabling (single vs multimode), cable connector types (st, sc, lc, mpo, rj45, etc)Required3YearsAbility to trace and label cables in a working environmentRequired5YearsNetwork Support Technician (Government)

Posted 1 day ago
Job Viewed
Job Description
This position requires office presence of a minimum of 5 days per week and is only located at customer's site. No relocation is offered.
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission.
AT&T has an opening to fill a Network Support Technician (NST) position to support an Immigration and Customs Enforcement (ICE) Office of Chief Information Officer (OCIO) program. Specifically, the position will support Information Technology Field Operations (ITFO) in Little Rock, AR **.**
The NST provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested.
The NST reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required.
**Job Duties/Responsibilities:**
This role will include, but will not be limited to the following responsibilities:
+ Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units
+ Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors
+ Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots
+ Assist in testing, applying, and maintaining server configurations and related security patches
+ Assist in maintaining and checking the health of systems and backups to include restore testing
+ Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets
+ Update tickets following documentation templates and/or guidelines to ensure quality requirements are met
+ Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner
+ Provide inventory support and input to the provided inventory system for the customer
+ Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests
+ Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events
+ Conduct or provide new equipment deployments and/or requested deployment support
+ Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets
+ Analyzes functional business requirements and design specifications for functional activities
+ Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met
+ Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems
+ Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products
+ Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware
**Required Clearance:**
Public Trust (#clearable) (#publictrust)
**Required Qualifications:**
+ Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process
+ Associate Degree or equivalent experience
+ 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role
+ Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues
+ General knowledge network products and systems
+ Experience in a rapid paced, time sensitive, high-quality environment
+ Must have excellent team skills and collaboration skills
+ Attention to detail and follow-through
+ Ability to work with minimal supervision
+ Must pass Motor Vehicle Records check as this position is classified as a "Regular Driver" and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year).
+ Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails
+ If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements
**Desired Qualifications:**
+ Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks.
+ Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks.
+ Ability to apply comprehensive knowledge across key tasks and high impact assignments
+ Experience evaluating system performance results and recommending improvements or optimizations
+ Experience performing IT hardware repairs and installing replacement parts
+ Experience planning and leading technology assignments and projects
+ Prior hands-on experience with the setup, configuration and administration of servers and backups
+ Experience functioning as a technical expert across multiple project assignments
+ ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications
Physical and/or Mental Qualifications, if applicable*:
+ Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists.
+ This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs
_*Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job_
Our Network Support Technician's earn between $61,600 - $68,000. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
**Joining our team comes with amazing perks and benefits:**
+ Medical/Dental/Vision coverage
+ 401(k) plan
+ Tuition reimbursement program
+ Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
+ Paid Parental Leave
+ Paid Caregiver Leave
+ Additional sick leave beyond what state and local law require may be available but is unprotected
+ Adoption Reimbursement
+ Disability Benefits (short term and long term)
+ Life and Accidental Death Insurance
+ Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
+ Employee Assistance Programs (EAP)
+ Extensive employee wellness programs
+ Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
**Weekly Hours:**
40
**Time Type:**
Regular
**Location:**
Little Rock, Arkansas
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status
Field Network Support Administrator

Posted today
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Job Description
Our client is currently seeking a qualified **Field Network Support Administrator** to join their team in Richmond, VA and provide support for network upgrades. This role may require an occasional weekend or night shift. The ideal candidate will possess a valid driver's license, clean MVR and reliable transportation. There can be travel up to 2 hours North, South, East, and West of Richmond.
**Duties and Responsibilities** **:**
+ Provide hands-on support for networking infrastructure across Layers 1-3, including routers, switches, and wireless access points
+ Install, terminate, and troubleshoot cabling (Cat5e, Cat6, fiber, low voltage) and related infrastructure
+ Support and maintain voice systems (VoIP and legacy systems)
+ Manage and triage tickets via ServiceNow, ensuring timely resolution and communication with end users
+ Lead and participate in IT infrastructure projects, coordinating schedules, resources, and deliverables
+ Conduct routine site visits for preventive maintenance, upgrades, and equipment deployments
+ Perform basic network diagnostics and escalate complex issues when necessary
+ Maintain accurate documentation of network diagrams, cabling maps, and asset inventories
+ Provide exceptional on-site and remote customer support for designated areas of client assigned coverage
**Skills and Qualifications** **:**
+ CCNA certification (current) preferred
+ Minimum 3+ years of hands-on experience in networking, structured cabling, or voice systems
+ Project management experience in IT or network infrastructure environments
+ Proficient in managing and resolving tickets within ServiceNow or a similar ITSM platform
+ Strong knowledge of networking protocols and technologies, especially related to Layers 1-3
+ Familiarity with low voltage and structured cabling standards
+ Ability to work independently in the field with minimal supervision
+ Excellent problem-solving and communication skills
+ Must have Strong MS Excel skills
+ Must be able to articulate successful diagrams and spreadsheets
+ Some experience with VoIP platforms (e.g., Cisco Call Manager)
+ Familiarity with wireless deployments and site surveys
+ Basic knowledge of bank branch network set-up and power systems (UPS - Eaton Powerware / APC)
+ ITIL or PMP certification is a plus
+ Ability to lift up to 50 lbs. and work in data closets, ceilings, and crawlspaces as needed
+ Able to collaborate and work closely with multiple vendors and teams
**Wage Range** :
The rate for this position is between **$37.50 - $55.00 per hour.** Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
**Benefits** **:**
The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.
CompucomStaffing ( , a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit ** .
CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.
Network Support Engineer III

Posted today
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Job Description
**Network Support Engineer III**
**Key Responsibilities:**
+ Provide advanced technical support for network infrastructure, including routers, switches, firewalls, and load balancers, ensuring high availability and performance.
+ Troubleshoot and resolve network issues escalated from frontline support, using strong analytical and diagnostic skills.
+ Collaborate with engineering and operations teams to implement network changes, maintenance activities, and incident response plans.
+ Maintain and update network documentation, including topology diagrams, configuration records, and support procedures.
+ Assist in testing and validating network upgrades, patches, and new deployments in a support capacity.
+ Participate in support planning sessions, daily team syncs, and backlog grooming to ensure timely issue resolution.
+ Contribute to continuous improvement efforts by identifying recurring issues and recommending process improvements or automation opportunities.
+ Support other operational and project-based tasks assigned.
**Required Qualifications:**
+ Bachelor's degree in computer science, information technology, electrical engineering, or related field, or equivalent hands-on experience.
+ Minimum five years of experience supporting enterprise networks in a technical or operational role.
+ CCNP certification or equivalent networking expertise.
+ Strong hands-on experience with:
+ Routing and switching (Cisco routers and switches, VMware SD-WAN)
+ Firewalls (Cisco ASA, Palo Alto, NSX)
+ Load balancers (F5, AVI)
**Preferred Qualifications:**
+ Palo Alto PCNSE certification
+ F5 or related load balancing certifications
+ Microsoft Azure certification
+ Familiarity with project or incident management practices (e.g., ITIL, Agile)
+ Experience automating network support tasks using Python or scripting tools
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $81,197- $105,450
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
Network Support Technician (Government)

Posted today
Job Viewed
Job Description
This position requires office presence of a minimum of 5 days per week and is only located at customer's site. No relocation is offered.
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission.
AT&T has an opening to fill a Network Support Technician (NST) position to support an Immigration and Customs Enforcement (ICE) Office of Chief Information Officer (OCIO) program. Specifically, the position will support Information Technology Field Operations (ITFO) in Los Fresnos, TX.
The NST provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested.
The NST reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required.
**The job duties are as follows:**
This role will include, but will not be limited to the following responsibilities:
+ Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units
+ Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors
+ Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots
+ Assist in testing, applying, and maintaining server configurations and related security patches
+ Assist in maintaining and checking the health of systems and backups to include restore testing
+ Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets
+ Update tickets following documentation templates and/or guidelines to ensure quality requirements are met
+ Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner
+ Provide inventory support and input to the provided inventory system for the customer
+ Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests
+ Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events
+ Conduct or provide new equipment deployments and/or requested deployment support
+ Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets
+ Analyzes functional business requirements and design specifications for functional activities
+ Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met
+ Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems
+ Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products
+ Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware
**Required Clearance:**
Public Trust (#clearable) (#publictrust)
**Required Qualifications:**
+ Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process
+ Associate Degree or equivalent experience
+ 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role
+ Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues
+ General knowledge network products and systems
+ Experience in a rapid paced, time sensitive, high-quality environment
+ Must have excellent team skills and collaboration skills
+ Attention to detail and follow-through
+ Ability to work with minimal supervision
+ Must pass Motor Vehicle Records check as this position is classified as a "Regular Driver" and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year).
+ Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails
+ If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements
**Desired Qualifications:**
+ Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks.
+ Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks.
+ Ability to apply comprehensive knowledge across key tasks and high impact assignments
+ Experience evaluating system performance results and recommending improvements or optimizations
+ Experience performing IT hardware repairs and installing replacement parts
+ Experience planning and leading technology assignments and projects
+ Prior hands-on experience with the setup, configuration and administration of servers and backups
+ Experience functioning as a technical expert across multiple project assignments
+ ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications
Physical and/or Mental Qualifications, if applicable*:
+ Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists.
+ This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs
_*Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job_
Our Network Support Technician's earn between $55,400 - $68,000. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
**Joining our team comes with amazing perks and benefits:**
+ Medical/Dental/Vision coverage
+ 401(k) plan
+ Tuition reimbursement program
+ Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
+ Paid Parental Leave
+ Paid Caregiver Leave
+ Additional sick leave beyond what state and local law require may be available but is unprotected
+ Adoption Reimbursement
+ Disability Benefits (short term and long term)
+ Life and Accidental Death Insurance
+ Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
+ Employee Assistance Programs (EAP)
+ Extensive employee wellness programs
+ Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
**Weekly Hours:**
40
**Time Type:**
Regular
**Location:**
Los Fresnos, Texas
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status
Network Support Engineer I
Posted 10 days ago
Job Viewed
Job Description
At Sparklight/Cable One and our Cable One family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.
We are open to hiring remote if we find the right talent in any of the following states: AL, AR, AZ, FL, GA, IA, ID, IL, IN, KS, LA, MD, MN, MO, MS, NC, ND, NE, NM, NV, OR, OK, PA, SC, SD, TN, TX, UT.
This position is part of Network Support Engineering, an operations team, which is responsible for supporting Cable One's service provider and corporate network infrastructure. In this role, you will be responsible for break-fix actions, manage escalations and process requests, all in support of maintaining the uptime and reliability of Cable One's networks. This team supports multiple access technologies such as Passive Optical Networks (PON) & DOCSIS, as well as routing and switching, across a variety of hardware vendors."
What you will do to contribute to the company's success
- Receive, research, and provide resolution or escalation of tickets and e-mail-based support requests.
- Provide Tier 3 support and troubleshooting to ensure network infrastructure availability and reliability.
- Provides direction and support to field and local office personnel in trouble escalations.
- Works with other departments, teams, and vendors to research and resolve incidents or service requests, as related to Cable One's network infrastructure.
- Participates in the 24/7/365 reachability of the Network Support Engineering team.
- Performs on-call duties as assigned.
- Assists with special projects as assigned.
- This position has the expectation and responsibility to take on other duties as needed to help drive our Purpose, fulfill our Brand Principles, and abide by our Organization's Values.
If you enjoy
- Solving real-time network puzzles - including diving into packet loss, asymmetric routing, or unexpected latency issues and tracing them to their root cause.
- Collaborating across teams - working closely with the NOC, Engineering and field to resolve complex service-impacting incidents.
- Owning the outcome - taking initiative to follow through on issues from detection to resolution, even when the problem spans multiple systems or vendors.
- Learning and developing yourself and others - documenting findings, contributing to knowledge bases, and helping improve processes for the next team member who faces the same challenge.
- Multi-vendor, multi-technology environments - you enjoy working on multiple flavors of the same technology as well as on multiple technologies and can transfer knowledge seamless across vendors and implementations. Think DOCSIS & PON delivery of data, video, voice and other services using platforms from Calix, Harmonic and CommScope to name a few and a diversified route-switch platforms from Juniper, CISCO, IP Infusion, Nokia, Ciena and more.
- Being part of a team that has your back - we celebrate milestones, share wins and lessons and everyone's voice matters.
Qualifications
- Two-years related experience or training, Associate degree from a two-year college or technical school, or equivalent combination of education and experience.
- CCNA/JNCIS or equivalent routing & switching certification
- Must be a self-starter with sound problem solving and troubleshooting skills.
- Excellent analytical and troubleshooting skills.
- Excellent computer skills including Microsoft Excel and Microsoft Access.
- Must be flexible and a team player.
Core Competencies
- Committed: Values each customer, while working hard to keep their business and support our communities.
- Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
- Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
- Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.
Benefits
Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:
- Medical, dental, and vision plans - start when you start!
- Life insurance (self, spouse, children)
- Paid time off (vacation, holiday, and personal/sick days)
- 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation)
- Group Legal plan with Identity Theft Protection
Additional Perks
- Tuition reimbursement (up to $5,250 on 1st year)
- Annual community support to various organizations across the U.S.
- Associate recognition & awards programs
- Advancement opportunities
- Collaborative work environment
- FREE Cable One services for associates who live in a serviceable area
- Up to $75/mo. Stipend
- Remote Access to select premium channels (Cable One, Sparklight, Cable America and ValueNet Fiber Only)
- Vehicle provided for daily work purposes, if residing within reasonable radius from office location
Our Commitment
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.
Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Pre-hire Processes
Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
#CABO
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Computer Network Support Specialist (4715)

Posted 1 day ago
Job Viewed
Job Description
SMX is seeking a skilled Computer Network Support Specialist to join our Information Technology Team supporting NAWCAD at Patuxent River, MD. This position encompasses analyzing, testing, troubleshooting, and evaluating information networks, including LAN, and other data communication networks.
**Essential Duties & Responsibilities**
+ Evaluate and analyze existing networks and equipment, including performance, health, security compliance, and mitigations.
+ Test existing network connections.
+ Troubleshoot network and communication transport path issues as reported.
+ Support network (Cisco) operations, OS/application software, and compliance assurance tasks (STIG/patch/backup and ACAS scans across all lab devices once deployed).
+ Develop and maintain automation through scripting to improve efficiency and compliance.
**Required Skills/Experience**
+ Clearance: Top Secret (Secret to start).
+ Associate degree in a relevant discipline.
+ DoD 8570 compliant (IAT Level II) - examples of minimum acceptable certifications include: CCNA Security, CySA+, GSEC, Security+ CE, or SSCP.
+ Minimum 3+ years of related experience.
+ Strong ability to collaborate with peers, management, and senior engineers in a dynamic environment while maintaining a positive customer experience and professional workplace atmosphere.
**Desired Skills/Experience**
+ Experience with Network (Cisco) support, OS/application software support, compliance assurance, and automation.
+ System administration experience with Windows, Linux servers and workstations.
+ Understanding and experience in working with hardware troubleshooting and replacement.
+ Knowledge and experience working with STIG/Patching and ACAS scans.
**Application Deadline:** 10/31/2025
#cjpost #LI-ONSITE
The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement.
The proposed salary for this position is:
$87,500-$147,500 USD
At SMX®, we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success.
We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what's possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration.
SMX is an Equal Opportunity employer including disabilities and veterans.
Selected applicant may be subject to a background investigation and/or education verification.
SMX does not sponsor a new applicant for employment authorization or immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).
SATCOM IP Network Support Specialist

Posted 1 day ago
Job Viewed
Job Description
The Leidos Digital Modernization Sector and Global Solutions Management-Operations II (GSMO-II) have an opening in our Enterprise SATCOM Gateway Services (ESGS) Operations Support Cell for a **Network Technician at Scott AFB, IL.**
Our customer is the Defense Information Systems Agency (DISA) and acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the Department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided GIG capabilities and services in the 24x& DISA Global Operations Center (DGOC).
This position requires **U.S. citizenship and an active Secret clearance.**
**Primary Responsibilities:**
+ Create and update tickets utilizing DISA ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our clients Baseband, IF and RF communications.
+ Monitor network events and element management failures in real-time on a 24x7x365 basis.
+ Perform IP network support to include configuration of routers, switches, firewalls and voice equipment.
+ Perform IP satellite modem support to include configuration and issue of option/boot/RSP files.
+ Remotely access and de-access customers into the IP/SATCOM networks
+ Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues.
+ Verify equipment is operating in the baseline configuration.
+ Remotely provide global equipment configurations at DoD SATCOM Gateways utilizing the Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA).
**Basic Qualifications:**
+ Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date.
+ Ability to work in a 24/7 operations environment.
+ Moderate experience with one or more of the following: Utilization of SAA/GAAs as a source documentation for network configuration.
+ Moderate understanding and experience with the operation and configuration of MILSATCOM encryption devices.
+ Moderate understanding and experience with Satellite Communications (SATCOM) architecture and signal flow.
+ Currently possess an active Secret security clearance.
+ Ability to manage IP over SATCOM networks using iDirect/Linkway/EBEM or equivalent FM-TDMA hubs
**Required Education and Experience:**
+ High school diploma and 2-4 years of experience.
At Leidos, we don't want someone who "fits the mold"-we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, "what's next?" before the dust settles on "what's now."
If you're already scheming step 20 while everyone else is still debating step 2. good. You'll fit right in.
**Original Posting:**
August 26, 2025
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
**Pay Range:**
Pay Range $46,800.00 - $84,600.00
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
REQNUMBER: R-
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.
Network Support Specialist, eero CS

Posted 1 day ago
Job Viewed
Job Description
At eero we pride ourselves in providing every customer a world class experience. Our mission is to make technology in homes and businesses just work - through fast, reliable, secure connectivity. Fixing connectivity in the home is, however, just the start. We're working on the building blocks of the small business solutions and smart homes, by designing our own hardware, enabling it with powerful software, and tying it all together in the cloud.
We are seeking a Network Support Specialist to provide exceptional customer support (via phone, email, and chat) on wireless networks enabled by eero devices. You should be comfortable working in a technical support environment, curious to learn about eero support processes and tools, committed to doing the best for your team, and intrinsically driven to help customers.
Knowledge of computer networking, along with WiFi and telecommunications, is advantageous but not essential. We provide comprehensive training on all technical aspects of the role, including WiFi fundamentals, networking concepts, and eero-specific tools. This role will be working out of our office in Boise, Idaho, providing an opportunity to work with an amazing team of intelligent, motivated, and supportive colleagues and be part of a growing global company that offers a range of career opportunities.
Key job responsibilities
As a Network Support Specialist, you will:
- Provide frontline technical support to customers via phone and email
- Configure network devices, including routers, switches, firewalls, and wireless access points
- Troubleshoot common network issues, such as connectivity problems, Wi-Fi issues, VPN problems, etc.
- Thoroughly document all support interactions and their resolutions
- Identify and escalate complex issues to higher tier support teams
A day in the life
As a Network Support Specialist, you will take part in the day to day delivery of technical support provided to customers across the globe. You'll serve as the initial point of contact for customers, seeking resolutions for technical and account related inquiries.
Basic Qualifications
- 12 months customer facing support experience with a minimum of 6 months in a technical support capacity
- Experience Delivering courteous and efficient support to external customers
- Ability to identify and troubleshoot issues logically and efficiently
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Willingness for continuous learning that includes networking certifications during provided company time (e.g., CompTIA Network +)
Preferred Qualifications
- CompTIA Network+ (nice to have/will train)
- Certified Wireless Technology Specialist (CWTS) certification (nice to have/will train)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $35,800/year in our lowest geographic market up to $65,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.