20,058 Hotel jobs in the United States

Guest Service Representative - Hotel Front Desk

Job Category: Guest Srv & Front Desk

Requisition Number: GUEST002780

Full-Time

On-site

Holiday Inn

Orlando, FL 32819, USA

Description

Holiday Inn Express Hotel & Suites/Nearest Universal Orlando-5605 Major Boulevard Orlando, FL 32819 We are currently looking for Guest Services Representatives to join our Front Desk Team! Our Holiday Inn Express & Suites Nearest Universal Orlando, where we're committed to providing a clean and safe environment for everyone. Our hotel has 184 rooms, including some suites. Our guests enjoy the convenience of being within walking distance to Universal Studios Florida, Universal's Islands of Adventure and Universal CityWalk . Just a few minutes off International Drive (I-Drive), we are close to the best shopping, restaurants and entertainment Orlando has to offer. The Holiday Inn Express Hotel is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.

The Guest Services Representative/Front Desk Agent is the face of the hotel, and provides superior service to all guests. Responsibilities include:

Full Time - Shifts vary primarily looking 3pm to 11pm - must be flexible and able to work weekends.

• Greeting guests, complete the check-in/check-out procedure through the Property management system while obtaining and storing pertinent information.
• Handles cash, credit card information and goods at the property
• Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner.
• Taking reservations from incoming callers while providing excellence in service and inputs all information into the hotel management system. Updates and cancels reservations in the system as requested by the guest.

About Buffalo Lodging Associates:

Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we've partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

What You Bring:

The ideal candidate is one who embodies Buffalo Lodging's culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows:

• Customer Service experience, in a hotel setting preferred.
• Hotel front desk experience and knowledge of IHG system is a plus.
• High School diploma or equivalent is preferred.
• Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred.

What We Offer You:

At Buffalo Lodging, we are committed to keeping our most important assets our employees healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:

• Paid Weekly (Every Friday!)
• Medical, Dental & Vision Insurance
• Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
• Paid Vacation and Sick Time
• Paid Holidays
• Tuition Reimbursement
• Flexible Spending Account
• Company Paid Life Insurance
• Company Paid Short-Term Disability Insurance
• Long-Term Disability Insurance
• Employee Assistance Program
• Hotel Discounts for You, Your Friends and Family
• Wellness Programs
• Monthly Employee Appreciation Activities & Events
• Learning and Development Opportunities
• Employee Referral Program

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Position : Guest Service Representative / Front Desk
Starting Salary Range: $16.00-$17.00/hour or more based on experience.
Wage Increases : New hires can earn wage increases at 30, 60, 90 days & 6 months.
Employment Type : Full-Time
Application Deadline: July 18, 2025

Lee abajo para ver en espaol.

Are you passionate about hospitality and making sure every guest feels welcomed and cared for? Do you enjoy working in a team environment where collaboration and customer service are valued? We're looking for a Guest Service Representative to join our Front Desk team!

We Offer:
Team Culture: We work as a team and take pride in supporting each other every day
Training and Growth: We provide on-the-job training and support career growth within the company
Employee Recognition: We celebrate achievements and recognize the hard work of our team members

Benefits for all Teammates:
Paid vacation, sick, bereavement, & jury duty
Holidays paid at time & ½ when worked
Travel with hotel room discounts
Teammate referral bonuses
Paid time off to volunteer in your community
Employee Assistance Program with mental health resources
Additional Benefits for Full-Time Teammates:
Affordable health, dental, & vision plans for you and your family
Low-cost accident, critical illness, & hospital coverage
Flexible spending plans options
401(k) retirement plans with company contribution

What You'll Do:
Serve as the first point of contact for our guests, creating a positive and welcoming experience.
Greet and assist guests during check-in and check-out, ensuring smooth service with a friendly attitude.
Handle guest requests, inquiries, and reservations with professionalism and attention to detail.
Communicate with Housekeeping, Maintenance, and Sales teams to ensure seamless operations.
Manage daily front desk duties, including payments, room assignments, and resolving any guest issues.

We're Looking For:
A friendly, positive attitude with strong customer service skills.
Ability to multitask and work well in a fast-paced environment.
Strong communication skills and a professional approach to solving guest concerns.
Basic computer skills and the ability to stand for extended periods.
Prior hotel or customer service experience is a plus, but we are happy to train the right candidate!

Apply Today!
At Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. If you're ready to be part of a team that cares for its people, apply today! We manage an award-winning portfolio of Hilton and Marriott hotels across the U.S. and look forward to welcoming you.

At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each person's perspective and well being.

¿Te apasiona la hospitalidad y asegurarte de que cada husped se sienta bienvenido y atendido? ¿Disfrutas trabajar en un entorno de equipo donde se valora la colaboracin y el servicio al cliente? ¡Estamos buscando un Representante de Servicio al Cliente para unirse a nuestro equipo de Recepcin!

Lo que ofrecemos:
Cultura de equipo : Trabajamos en equipo y nos apoyamos mutuamente cada da.
Capacitacin y crecimiento : Ofrecemos capacitacin en el trabajo y apoyamos el crecimiento profesional dentro de la empresa.
Reconocimiento a los empleados : Celebramos los logros y reconocemos el esfuerzo de nuestros compaeros de equipo.

Beneficios para todos los empleados:
Vacaciones pagadas, das por enfermedad, duelo y jurado
Das festivos pagados a tiempo y medio cuando se trabajen
Descuentos en habitaciones de hotel al viajar
Bonos por referir nuevos empleados
Tiempo libre pagado para hacer voluntariado en tu comunidad
Programa de Asistencia al Empleado con recursos de salud mental
Beneficios adicionales para empleados de tiempo completo:
Planes de salud, dental y visin accesibless para ti y tu familia
Cobertura de bajo costo para accidentes, enfermedades crticas y hospitalizacin
Opciones de planes de gasto flexible
Planes de jubilacin 401(k) con contribucin de la empresa

Lo que hars:
Ser el primer punto de contacto para nuestros huspedes, creando una experiencia positiva y acogedora.
Recibir y asistir a los huspedes durante el check-in y check-out, asegurando un servicio fluido con una actitud amigable.
Manejar solicitudes, consultas y reservaciones de los huspedes con profesionalismo y atencin al detalle.
Comunicarte con los equipos de Limpieza, Mantenimiento y Ventas para asegurar una operacin sin problemas.
Gestionar las tareas diarias de recepcin, incluyendo pagos, asignacin de habitaciones y resolucin de problemas.

Lo que buscamos:
Una actitud amigable y positiva con slidas habilidades de servicio al cliente.
Capacidad para realizar mltiples tareas y trabajar bien en un entorno rpido.
Habilidades de comunicacin y un enfoque profesional para resolver problemas de los huspedes.
Habilidades bsicas de informtica y capacidad para estar de pie por perodos prolongados.
Experiencia previa en hotel o servicio al cliente es una ventaja, ¡pero estamos dispuestos a capacitar a la persona adecuada!

¡Aplica hoy!
Priorizamos una cultura centrada en el equipo, donde cada miembro es valorado, apoyado y empoderado para crear experiencias de alta calidad tanto para los compaeros como para los huspedes. Si ests listo para formar parte de un equipo que se preocupa por su gente, ¡aplica hoy! Administramos un portafolio galardonado de hoteles Hilton y Marriott en los EE. UU. y esperamos darte la bienvenida.

En Raymond Management Company, el respeto es la base de nuestra cultura. Tratamos a todos por igual, abrazamos la diversidad y valoramos la perspectiva y el bienestar de cada persona.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

SureStay Hotel by Best Western Secaucus is hiring for a hotel Guest Service Representative to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel GSR responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Best Western brand experience is preferred but not required.

Responsibilities

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to clients' complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
• Upsell additional facilities and services, when appropriate
• Maintain updated records of bookings and payments

Skills

• Work experience as a Hotel Front Desk Agent, Receptionist or similar role
• Experience with hotel reservations software (Jonas Chorum)
• Understanding of how travel planning websites operate, like Booking and TripAdvisor
• Customer service attitude
• Excellent communication and organizational skills
• Degree in hotel management is a plus

Position : Guest Service Representative / Front Desk
Starting Salary Range: $17.00-$18.00/hour or more based on experience.
Wage Increases : New hires can earn wage increases at 30, 60, 90 days & 6 months.
Employment Type : Full-Time
Shift : Weekends and holidays are required. This position primarily covers 2nd shift.
Application Deadline: May 31, 2025

Lee abajo para ver en espaol.

Are you passionate about hospitality and making sure every guest feels welcomed and cared for? Do you enjoy working in a team environment where collaboration and customer service are valued? We're looking for a Guest Service Representative to join our Front Desk team!

We Offer:
Team Culture: We work as a team and take pride in supporting each other every day
Training and Growth: We provide on-the-job training and support career growth within the company
Employee Recognition: We celebrate achievements and recognize the hard work of our team members

Benefits for all Teammates:
Paid vacation, sick, bereavement, & jury duty
Holidays paid at time & ½ when worked
Travel with hotel room discounts
Teammate referral bonuses
Paid time off to volunteer in your community
Employee Assistance Program with mental health resources
Additional Benefits for Full-Time Teammates:
Affordable health, dental, & vision plans for you and your family
Low-cost accident, critical illness, & hospital coverage
Flexible spending plans options
401(k) retirement plans with company contribution

What You'll Do:
Serve as the first point of contact for our guests, creating a positive and welcoming experience.
Greet and assist guests during check-in and check-out, ensuring smooth service with a friendly attitude.
Handle guest requests, inquiries, and reservations with professionalism and attention to detail.
Communicate with Housekeeping, Maintenance, and Sales teams to ensure seamless operations.
Manage daily front desk duties, including payments, room assignments, and resolving any guest issues.

We're Looking For:
A friendly, positive attitude with strong customer service skills.
Ability to multitask and work well in a fast-paced environment.
Strong communication skills and a professional approach to solving guest concerns.
Basic computer skills and the ability to stand for extended periods.
Prior hotel or customer service experience is a plus, but we are happy to train the right candidate!

Apply Today!
At Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. If you're ready to be part of a team that cares for its people, apply today! We manage an award-winning portfolio of Hilton and Marriott hotels across the U.S. and look forward to welcoming you.

At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each person's perspective and well being.

¿Te apasiona la hospitalidad y asegurarte de que cada husped se sienta bienvenido y atendido? ¿Disfrutas trabajar en un entorno de equipo donde se valora la colaboracin y el servicio al cliente? ¡Estamos buscando un Representante de Servicio al Cliente para unirse a nuestro equipo de Recepcin!

Lo que ofrecemos:
Cultura de equipo : Trabajamos en equipo y nos apoyamos mutuamente cada da.
Capacitacin y crecimiento : Ofrecemos capacitacin en el trabajo y apoyamos el crecimiento profesional dentro de la empresa.
Reconocimiento a los empleados : Celebramos los logros y reconocemos el esfuerzo de nuestros compaeros de equipo.

Beneficios para todos los empleados:
Vacaciones pagadas, das por enfermedad, duelo y jurado
Das festivos pagados a tiempo y medio cuando se trabajen
Descuentos en habitaciones de hotel al viajar
Bonos por referir nuevos empleados
Tiempo libre pagado para hacer voluntariado en tu comunidad
Programa de Asistencia al Empleado con recursos de salud mental
Beneficios adicionales para empleados de tiempo completo:
Planes de salud, dental y visin accesibless para ti y tu familia
Cobertura de bajo costo para accidentes, enfermedades crticas y hospitalizacin
Opciones de planes de gasto flexible
Planes de jubilacin 401(k) con contribucin de la empresa

Lo que hars:
Ser el primer punto de contacto para nuestros huspedes, creando una experiencia positiva y acogedora.
Recibir y asistir a los huspedes durante el check-in y check-out, asegurando un servicio fluido con una actitud amigable.
Manejar solicitudes, consultas y reservaciones de los huspedes con profesionalismo y atencin al detalle.
Comunicarte con los equipos de Limpieza, Mantenimiento y Ventas para asegurar una operacin sin problemas.
Gestionar las tareas diarias de recepcin, incluyendo pagos, asignacin de habitaciones y resolucin de problemas.

Lo que buscamos:
Una actitud amigable y positiva con slidas habilidades de servicio al cliente.
Capacidad para realizar mltiples tareas y trabajar bien en un entorno rpido.
Habilidades de comunicacin y un enfoque profesional para resolver problemas de los huspedes.
Habilidades bsicas de informtica y capacidad para estar de pie por perodos prolongados.
Experiencia previa en hotel o servicio al cliente es una ventaja, ¡pero estamos dispuestos a capacitar a la persona adecuada!

¡Aplica hoy!
Priorizamos una cultura centrada en el equipo, donde cada miembro es valorado, apoyado y empoderado para crear experiencias de alta calidad tanto para los compaeros como para los huspedes. Si ests listo para formar parte de un equipo que se preocupa por su gente, ¡aplica hoy! Administramos un portafolio galardonado de hoteles Hilton y Marriott en los EE. UU. y esperamos darte la bienvenida.

En Raymond Management Company, el respeto es la base de nuestra cultura. Tratamos a todos por igual, abrazamos la diversidad y valoramos la perspectiva y el bienestar de cada persona.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Hotel Guest Service Representative

Come join Team Atlantis! We are currently accepting applications for Hotel Guest Service Representative. Guest Service Representative is responsible for all activity involving Hotel guest check-in/check-out. They must provide further guest service by accurately taking and relaying guests' requests to other departments such as Housekeeping, Engineering, Bell/Valet, Security, Concierge, VIP Services, etc. Other departmental duties. All with a smile on their face!

Full-Time and Part-Time positions available!

Shift: Varies

Responsibilities

• Raise and maintain Atlantis Guest Service skills to establish four-star standards
• Increase Hotel revenue through commissionable opportunities
• Work in a fast paced, high volume environment
• Follow all company policies and procedures
• Maintains a polite and professional demeanor at all times
• Retrieve reservations in the computer, verifying special requests and accommodations, programming room keys, completing and filing registration cards, calculating room charges, making approved changes to guests' accounts, and collecting payment for all charges incurred
• Handling guests' mail, recording guests' comments, and restocking supplies
• Other duties as assigned

While performing the duties of this job, the employee may be required to stand; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel crouch or crawl; talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.

Qualifications

• Must also be able to handle large amounts of currency accurately and efficiently
• Ability to communicate effectively in a positive/upbeat fashion
• Have interpersonal skills with focused attention to guest needs to deal effectively with all business contacts.

***Must adhere to all appearance standards, including but not limited to no "visible" tattoos/piercings or unnatural hair colors. ***

Atlantis Casino Resort Spa fosters a team working environment and an environment that is focused on Team Member recognition and appreciation.

• Comprehensive benefits (medical, dental, vision, supplemental coverage)
• 401K retirement savings plan + discretionary match
• Education Tuition Reimbursement Program
• Paid Vacation
• Holiday Pay
• Weekly Resort Prizes
• Career Development and Training Workshops
• FREE daily meal
• Internal Advancement

Position : Guest Service Representative / Front Desk
Starting Salary Range: $17.00-$18.00/hour or more based on experience.
Wage Increases : New hires can earn wage increases at 30, 60, 90 days & 6 months.
Employment Type : Full-Time
Shift : Must have open availability, including weekends.
Application Deadline: July 2, 2025

Lee abajo para ver en espaol.

Are you passionate about hospitality and making sure every guest feels welcomed and cared for? Do you enjoy working in a team environment where collaboration and customer service are valued? We're looking for a Guest Service Representative to join our Front Desk team!

We Offer:
Team Culture: We work as a team and take pride in supporting each other every day
Training and Growth: We provide on-the-job training and support career growth within the company
Employee Recognition: We celebrate achievements and recognize the hard work of our team members

Benefits for all Teammates:
Paid vacation, sick, bereavement, & jury duty
Holidays paid at time & ½ when worked
Travel with hotel room discounts
Teammate referral bonuses
Paid time off to volunteer in your community
Employee Assistance Program with mental health resources
Additional Benefits for Full-Time Teammates:
Affordable health, dental, & vision plans for you and your family
Low-cost accident, critical illness, & hospital coverage
Flexible spending plans options
401(k) retirement plans with company contribution

What You'll Do:
Serve as the first point of contact for our guests, creating a positive and welcoming experience.
Greet and assist guests during check-in and check-out, ensuring smooth service with a friendly attitude.
Handle guest requests, inquiries, and reservations with professionalism and attention to detail.
Communicate with Housekeeping, Maintenance, and Sales teams to ensure seamless operations.
Manage daily front desk duties, including payments, room assignments, and resolving any guest issues.

We're Looking For:
A friendly, positive attitude with strong customer service skills.
Ability to multitask and work well in a fast-paced environment.
Strong communication skills and a professional approach to solving guest concerns.
Basic computer skills and the ability to stand for extended periods.
Prior hotel or customer service experience is a plus, but we are happy to train the right candidate!

Apply Today!
At Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. If you're ready to be part of a team that cares for its people, apply today! We manage an award-winning portfolio of Hilton and Marriott hotels across the U.S. and look forward to welcoming you.

At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each person's perspective and well being.

¿Te apasiona la hospitalidad y asegurarte de que cada husped se sienta bienvenido y atendido? ¿Disfrutas trabajar en un entorno de equipo donde se valora la colaboracin y el servicio al cliente? ¡Estamos buscando un Representante de Servicio al Cliente para unirse a nuestro equipo de Recepcin!

Lo que ofrecemos:
Cultura de equipo : Trabajamos en equipo y nos apoyamos mutuamente cada da.
Capacitacin y crecimiento : Ofrecemos capacitacin en el trabajo y apoyamos el crecimiento profesional dentro de la empresa.
Reconocimiento a los empleados : Celebramos los logros y reconocemos el esfuerzo de nuestros compaeros de equipo.

Beneficios para todos los empleados:
Vacaciones pagadas, das por enfermedad, duelo y jurado
Das festivos pagados a tiempo y medio cuando se trabajen
Descuentos en habitaciones de hotel al viajar
Bonos por referir nuevos empleados
Tiempo libre pagado para hacer voluntariado en tu comunidad
Programa de Asistencia al Empleado con recursos de salud mental
Beneficios adicionales para empleados de tiempo completo:
Planes de salud, dental y visin accesibless para ti y tu familia
Cobertura de bajo costo para accidentes, enfermedades crticas y hospitalizacin
Opciones de planes de gasto flexible
Planes de jubilacin 401(k) con contribucin de la empresa

Lo que hars:
Ser el primer punto de contacto para nuestros huspedes, creando una experiencia positiva y acogedora.
Recibir y asistir a los huspedes durante el check-in y check-out, asegurando un servicio fluido con una actitud amigable.
Manejar solicitudes, consultas y reservaciones de los huspedes con profesionalismo y atencin al detalle.
Comunicarte con los equipos de Limpieza, Mantenimiento y Ventas para asegurar una operacin sin problemas.
Gestionar las tareas diarias de recepcin, incluyendo pagos, asignacin de habitaciones y resolucin de problemas.

Lo que buscamos:
Una actitud amigable y positiva con slidas habilidades de servicio al cliente.
Capacidad para realizar mltiples tareas y trabajar bien en un entorno rpido.
Habilidades de comunicacin y un enfoque profesional para resolver problemas de los huspedes.
Habilidades bsicas de informtica y capacidad para estar de pie por perodos prolongados.
Experiencia previa en hotel o servicio al cliente es una ventaja, ¡pero estamos dispuestos a capacitar a la persona adecuada!

¡Aplica hoy!
Priorizamos una cultura centrada en el equipo, donde cada miembro es valorado, apoyado y empoderado para crear experiencias de alta calidad tanto para los compaeros como para los huspedes. Si ests listo para formar parte de un equipo que se preocupa por su gente, ¡aplica hoy! Administramos un portafolio galardonado de hoteles Hilton y Marriott en los EE. UU. y esperamos darte la bienvenida.

En Raymond Management Company, el respeto es la base de nuestra cultura. Tratamos a todos por igual, abrazamos la diversidad y valoramos la perspectiva y el bienestar de cada persona.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Position : Guest Service Representative / Front Desk
Starting Salary Range: $15.00-16.00/hour or more based on experience.
Wage Increases : New hires can earn wage increases at 30, 60, 90 days & 6 months.
Employment Type : Full-Time
Application Deadline: June 30, 2025

Lee abajo para ver en espaol.

Are you passionate about hospitality and making sure every guest feels welcomed and cared for? Do you enjoy working in a team environment where collaboration and customer service are valued? We're looking for a Guest Service Representative to join our Front Desk team!

We Offer:
Team Culture: We work as a team and take pride in supporting each other every day
Training and Growth: We provide on-the-job training and support career growth within the company
Employee Recognition: We celebrate achievements and recognize the hard work of our team members

Benefits for all Teammates:
Paid vacation, sick, bereavement, & jury duty
Holidays paid at time & ½ when worked
Travel with hotel room discounts
Teammate referral bonuses
Paid time off to volunteer in your community
Employee Assistance Program with mental health resources
Additional Benefits for Full-Time Teammates:
Affordable health, dental, & vision plans for you and your family
Low-cost accident, critical illness, & hospital coverage
Flexible spending plans options
401(k) retirement plans with company contribution

What You'll Do:
Serve as the first point of contact for our guests, creating a positive and welcoming experience.
Greet and assist guests during check-in and check-out, ensuring smooth service with a friendly attitude.
Handle guest requests, inquiries, and reservations with professionalism and attention to detail.
Communicate with Housekeeping, Maintenance, and Sales teams to ensure seamless operations.
Manage daily front desk duties, including payments, room assignments, and resolving any guest issues.

We're Looking For:
A friendly, positive attitude with strong customer service skills.
Ability to multitask and work well in a fast-paced environment.
Strong communication skills and a professional approach to solving guest concerns.
Basic computer skills and the ability to stand for extended periods.
Prior hotel or customer service experience is a plus, but we are happy to train the right candidate!

Apply Today!
At Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. If you're ready to be part of a team that cares for its people, apply today! We manage an award-winning portfolio of Hilton and Marriott hotels across the U.S. and look forward to welcoming you.

At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each person's perspective and well being.

¿Te apasiona la hospitalidad y asegurarte de que cada husped se sienta bienvenido y atendido? ¿Disfrutas trabajar en un entorno de equipo donde se valora la colaboracin y el servicio al cliente? ¡Estamos buscando un Representante de Servicio al Cliente para unirse a nuestro equipo de Recepcin!

Lo que ofrecemos:
Cultura de equipo : Trabajamos en equipo y nos apoyamos mutuamente cada da.
Capacitacin y crecimiento : Ofrecemos capacitacin en el trabajo y apoyamos el crecimiento profesional dentro de la empresa.
Reconocimiento a los empleados : Celebramos los logros y reconocemos el esfuerzo de nuestros compaeros de equipo.

Beneficios para todos los empleados:
Vacaciones pagadas, das por enfermedad, duelo y jurado
Das festivos pagados a tiempo y medio cuando se trabajen
Descuentos en habitaciones de hotel al viajar
Bonos por referir nuevos empleados
Tiempo libre pagado para hacer voluntariado en tu comunidad
Programa de Asistencia al Empleado con recursos de salud mental
Beneficios adicionales para empleados de tiempo completo:
Planes de salud, dental y visin accesibless para ti y tu familia
Cobertura de bajo costo para accidentes, enfermedades crticas y hospitalizacin
Opciones de planes de gasto flexible
Planes de jubilacin 401(k) con contribucin de la empresa

Lo que hars:
Ser el primer punto de contacto para nuestros huspedes, creando una experiencia positiva y acogedora.
Recibir y asistir a los huspedes durante el check-in y check-out, asegurando un servicio fluido con una actitud amigable.
Manejar solicitudes, consultas y reservaciones de los huspedes con profesionalismo y atencin al detalle.
Comunicarte con los equipos de Limpieza, Mantenimiento y Ventas para asegurar una operacin sin problemas.
Gestionar las tareas diarias de recepcin, incluyendo pagos, asignacin de habitaciones y resolucin de problemas.

Lo que buscamos:
Una actitud amigable y positiva con slidas habilidades de servicio al cliente.
Capacidad para realizar mltiples tareas y trabajar bien en un entorno rpido.
Habilidades de comunicacin y un enfoque profesional para resolver problemas de los huspedes.
Habilidades bsicas de informtica y capacidad para estar de pie por perodos prolongados.
Experiencia previa en hotel o servicio al cliente es una ventaja, ¡pero estamos dispuestos a capacitar a la persona adecuada!

¡Aplica hoy!
Priorizamos una cultura centrada en el equipo, donde cada miembro es valorado, apoyado y empoderado para crear experiencias de alta calidad tanto para los compaeros como para los huspedes. Si ests listo para formar parte de un equipo que se preocupa por su gente, ¡aplica hoy! Administramos un portafolio galardonado de hoteles Hilton y Marriott en los EE. UU. y esperamos darte la bienvenida.

En Raymond Management Company, el respeto es la base de nuestra cultura. Tratamos a todos por igual, abrazamos la diversidad y valoramos la perspectiva y el bienestar de cada persona.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Position : Guest Service Representative / Front Desk
Starting Salary Range: $15.00-$16.00/hour or more based on experience.
Wage Increases : New hires can earn wage increases at 30, 60, 90 days & 6 months.
Shift: 3:00 - 11:00 pm
Employment Type : Full-Time
Application Deadline: May 30, 2025

Lee abajo para ver en espaol.

Are you passionate about hospitality and making sure every guest feels welcomed and cared for? Do you enjoy working in a team environment where collaboration and customer service are valued? We're looking for a Guest Service Representative to join our Front Desk team!

We Offer:
Team Culture: We work as a team and take pride in supporting each other every day
Training and Growth: We provide on-the-job training and support career growth within the company
Employee Recognition: We celebrate achievements and recognize the hard work of our team members

Benefits for all Teammates:
Paid vacation, sick, bereavement, & jury duty
Holidays paid at time & ½ when worked
Travel with hotel room discounts
Teammate referral bonuses
Paid time off to volunteer in your community
Employee Assistance Program with mental health resources
Additional Benefits for Full-Time Teammates:
Affordable health, dental, & vision plans for you and your family
Low-cost accident, critical illness, & hospital coverage
Flexible spending plans options
401(k) retirement plans with company contribution

What You'll Do:
Serve as the first point of contact for our guests, creating a positive and welcoming experience.
Greet and assist guests during check-in and check-out, ensuring smooth service with a friendly attitude.
Handle guest requests, inquiries, and reservations with professionalism and attention to detail.
Communicate with Housekeeping, Maintenance, and Sales teams to ensure seamless operations.
Manage daily front desk duties, including payments, room assignments, and resolving any guest issues.

We're Looking For:
A friendly, positive attitude with strong customer service skills.
Ability to multitask and work well in a fast-paced environment.
Strong communication skills and a professional approach to solving guest concerns.
Basic computer skills and the ability to stand for extended periods.
Prior hotel or customer service experience is a plus, but we are happy to train the right candidate!

Apply Today!
At Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. If you're ready to be part of a team that cares for its people, apply today! We manage an award-winning portfolio of Hilton and Marriott hotels across the U.S. and look forward to welcoming you.

At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each person's perspective and wellbeing.

¿Te apasiona la hospitalidad y asegurarte de que cada husped se sienta bienvenido y atendido? ¿Disfrutas trabajar en un entorno de equipo donde se valora la colaboracin y el servicio al cliente? ¡Estamos buscando un Representante de Servicio al Cliente para unirse a nuestro equipo de Recepcin!

Lo que ofrecemos:
Cultura de equipo : Trabajamos en equipo y nos apoyamos mutuamente cada da.
Capacitacin y crecimiento : Ofrecemos capacitacin en el trabajo y apoyamos el crecimiento profesional dentro de la empresa.
Reconocimiento a los empleados : Celebramos los logros y reconocemos el esfuerzo de nuestros compaeros de equipo.

Beneficios para todos los empleados:
Vacaciones pagadas, das por enfermedad, duelo y jurado
Das festivos pagados a tiempo y medio cuando se trabajen
Descuentos en habitaciones de hotel al viajar
Bonos por referir nuevos empleados
Tiempo libre pagado para hacer voluntariado en tu comunidad
Programa de Asistencia al Empleado con recursos de salud mental
Beneficios adicionales para empleados de tiempo completo:
Planes de salud, dental y visin accesibless para ti y tu familia
Cobertura de bajo costo para accidentes, enfermedades crticas y hospitalizacin
Opciones de planes de gasto flexible
Planes de jubilacin 401(k) con contribucin de la empresa

Lo que hars:
Ser el primer punto de contacto para nuestros huspedes, creando una experiencia positiva y acogedora.
Recibir y asistir a los huspedes durante el check-in y check-out, asegurando un servicio fluido con una actitud amigable.
Manejar solicitudes, consultas y reservaciones de los huspedes con profesionalismo y atencin al detalle.
Comunicarte con los equipos de Limpieza, Mantenimiento y Ventas para asegurar una operacin sin problemas.
Gestionar las tareas diarias de recepcin, incluyendo pagos, asignacin de habitaciones y resolucin de problemas.

Lo que buscamos:
Una actitud amigable y positiva con slidas habilidades de servicio al cliente.
Capacidad para realizar mltiples tareas y trabajar bien en un entorno rpido.
Habilidades de comunicacin y un enfoque profesional para resolver problemas de los huspedes.
Habilidades bsicas de informtica y capacidad para estar de pie por perodos prolongados.
Experiencia previa en hotel o servicio al cliente es una ventaja, ¡pero estamos dispuestos a capacitar a la persona adecuada!

¡Aplica hoy!
Priorizamos una cultura centrada en el equipo, donde cada miembro es valorado, apoyado y empoderado para crear experiencias de alta calidad tanto para los compaeros como para los huspedes. Si ests listo para formar parte de un equipo que se preocupa por su gente, ¡aplica hoy! Administramos un portafolio galardonado de hoteles Hilton y Marriott en los EE. UU. y esperamos darte la bienvenida.

En Raymond Management Company, el respeto es la base de nuestra cultura. Tratamos a todos por igual, abrazamos la diversidad y valoramos la perspectiva y el bienestar de cada persona.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Position : Guest Service Representative / Front Desk
Starting Salary Range: $14.00-$15.00/hour or more based on experience.
Wage Increases : New hires can earn wage increases at 30, 60, 90 days & 6 months.
Employment Type : Part-Time
Application Deadline: July 21, 2025

Lee abajo para ver en espaol.

Are you passionate about hospitality and making sure every guest feels welcomed and cared for? Do you enjoy working in a team environment where collaboration and customer service are valued? We're looking for a Guest Service Representative to join our Front Desk team!

We Offer:
Team Culture: We work as a team and take pride in supporting each other every day
Training and Growth: We provide on-the-job training and support career growth within the company
Employee Recognition: We celebrate achievements and recognize the hard work of our team members

Benefits for all Teammates:
Paid vacation, sick, bereavement, & jury duty
Holidays paid at time & ½ when worked
Travel with hotel room discounts
Teammate referral bonuses
Paid time off to volunteer in your community
Employee Assistance Program with mental health resources
Additional Benefits for Full-Time Teammates:
Affordable health, dental, & vision plans for you and your family
Low-cost accident, critical illness, & hospital coverage
Flexible spending plans options
401(k) retirement plans with company contribution

What You'll Do:
Serve as the first point of contact for our guests, creating a positive and welcoming experience.
Greet and assist guests during check-in and check-out, ensuring smooth service with a friendly attitude.
Handle guest requests, inquiries, and reservations with professionalism and attention to detail.
Communicate with Housekeeping, Maintenance, and Sales teams to ensure seamless operations.
Manage daily front desk duties, including payments, room assignments, and resolving any guest issues.

We're Looking For:
A friendly, positive attitude with strong customer service skills.
Ability to multitask and work well in a fast-paced environment.
Strong communication skills and a professional approach to solving guest concerns.
Basic computer skills and the ability to stand for extended periods.
Prior hotel or customer service experience is a plus, but we are happy to train the right candidate!

Apply Today!
At Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. If you're ready to be part of a team that cares for its people, apply today! We manage an award-winning portfolio of Hilton and Marriott hotels across the U.S. and look forward to welcoming you.

At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each person's perspective and well being.

¿Te apasiona la hospitalidad y asegurarte de que cada husped se sienta bienvenido y atendido? ¿Disfrutas trabajar en un entorno de equipo donde se valora la colaboracin y el servicio al cliente? ¡Estamos buscando un Representante de Servicio al Cliente para unirse a nuestro equipo de Recepcin!

Lo que ofrecemos:
Cultura de equipo : Trabajamos en equipo y nos apoyamos mutuamente cada da.
Capacitacin y crecimiento : Ofrecemos capacitacin en el trabajo y apoyamos el crecimiento profesional dentro de la empresa.
Reconocimiento a los empleados : Celebramos los logros y reconocemos el esfuerzo de nuestros compaeros de equipo.

Beneficios para todos los empleados:
Vacaciones pagadas, das por enfermedad, duelo y jurado
Das festivos pagados a tiempo y medio cuando se trabajen
Descuentos en habitaciones de hotel al viajar
Bonos por referir nuevos empleados
Tiempo libre pagado para hacer voluntariado en tu comunidad
Programa de Asistencia al Empleado con recursos de salud mental
Beneficios adicionales para empleados de tiempo completo:
Planes de salud, dental y visin accesibless para ti y tu familia
Cobertura de bajo costo para accidentes, enfermedades crticas y hospitalizacin
Opciones de planes de gasto flexible
Planes de jubilacin 401(k) con contribucin de la empresa

Lo que hars:
Ser el primer punto de contacto para nuestros huspedes, creando una experiencia positiva y acogedora.
Recibir y asistir a los huspedes durante el check-in y check-out, asegurando un servicio fluido con una actitud amigable.
Manejar solicitudes, consultas y reservaciones de los huspedes con profesionalismo y atencin al detalle.
Comunicarte con los equipos de Limpieza, Mantenimiento y Ventas para asegurar una operacin sin problemas.
Gestionar las tareas diarias de recepcin, incluyendo pagos, asignacin de habitaciones y resolucin de problemas.

Lo que buscamos:
Una actitud amigable y positiva con slidas habilidades de servicio al cliente.
Capacidad para realizar mltiples tareas y trabajar bien en un entorno rpido.
Habilidades de comunicacin y un enfoque profesional para resolver problemas de los huspedes.
Habilidades bsicas de informtica y capacidad para estar de pie por perodos prolongados.
Experiencia previa en hotel o servicio al cliente es una ventaja, ¡pero estamos dispuestos a capacitar a la persona adecuada!

¡Aplica hoy!
Priorizamos una cultura centrada en el equipo, donde cada miembro es valorado, apoyado y empoderado para crear experiencias de alta calidad tanto para los compaeros como para los huspedes. Si ests listo para formar parte de un equipo que se preocupa por su gente, ¡aplica hoy! Administramos un portafolio galardonado de hoteles Hilton y Marriott en los EE. UU. y esperamos darte la bienvenida.

En Raymond Management Company, el respeto es la base de nuestra cultura. Tratamos a todos por igual, abrazamos la diversidad y valoramos la perspectiva y el bienestar de cada persona.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.