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Hotel Housekeeper, USC HotelApply ( Auxiliary Services Los Angeles, California

USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day. Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our unifying values.

The city of Los Angeles boasts endless attractions and tourist destinations. Amongst all of the sights and sounds, the USC Hotel offers a modern and convenient place to unwind, with 240 spacious, comfortable guest rooms and over 15,000 square feet of flexible event space. Owned and operated by the University of Southern California, and the site of a recent multi-million dollar renovation, the hotel features luxurious fabrics and artwork depicting the storied traditions of USC. Additional renovations, which include the restaurants and kitchens, are in the planning stage.

We are seeking aHotelHousekeeperto join our rapidly growing team at the USC Hotel.

The Opportunity:

At the USC Hotel, we focus on creating an exceptional experience for our guests from the moment that they walk in our doors. This begins with you! As a Housekeeper, you will ensure we are welcoming our visitors in a warm, clean, and friendly environment. Our guests will rely on your knowledge of the hotel and its procedures, and we are confident that you will provide them thebest USC experience.

The Accountabilities:

• Perform standard housekeeping procedures. Clean and service assigned guest rooms in a timely and organized manner according to procedures and standards. Maintain cleanliness of assigned facilities. Ensure that housekeeping standards are met. Follow procedures for team cleaning and self-inspecting program.

• Inspect and clean public areas and back of house areas to ensure cleanliness standards have been met; report any problem areas to the supervisor.

• Shampoo carpets, strip and wax floors throughout the hotel.

• Notify guest services (front desk) when service is complete so rooms may be sold. Report any room unable to be serviced within appropriate time standards to supervisor.

• Provide customer service to faculty, staff, students, and guests. Respond to requests from guests, supervisors or management in a timely and efficient manner. Maintain friendly, helpful demeanor. Respond to guest requests such as delivery of housekeeping supplies (e.g. linens, roll-a-ways, etc.) in a timely and efficient manner.

• Report needed repairs of unsafe conditions to supervisor. Inform supervisor of malfunctioning equipment.

• Organize and maintain neat linen carts and supplies according to department standards. Stock floor storage rooms to required levels. Assist with heavy items such as mattresses and soiled linens. Deliver linens and necessary supplies as needed.

• Operate washers and dryers according to recommended capacity and other manufacturers’ guidelines.

• Maintain security of equipment, keys, and supplies issued each day.

• Assist in the training of new housekeepers and temporary staff in the proper use of cleaning equipment.

• Comply with all university policies and procedures and with all applicable local, state, and federal laws and regulations.

• Perform other related duties as assigned or requested including on-site laundry, projects, and additional support roles. The University reserves the right to add or change duties at any time.

The Qualifiers:

• Education: High School Diploma not required

• Experience: 2 years

• Some knowledge of housekeeping trade

• Knowledge of all cleaning standards and methods, materials, and equipment

• Knowledge of and compliance with the operation of all mechanical cleaning equipment

• Proven customer service experience

• Ability to effectively communicate in English

• Ability to lift up to 30 lbs.

• Presents oneself professionally, in line with higher education environment

• In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values.

What We Prefer:

• High School Diploma

• Knowledge of standard cleaning chemicals

• Ability to oversee student, temporary, and/or resource workers

• Experience in fast-paced hotel environment

The Trojan Family Rewards:

We pride ourselves in creating the BEST USC EXPERIENCE , and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information please visit /.

This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!

The work culture thrives on mutual respect, trust, and synergy amongst all of its members.

USC has great minds that transform the world with their talents and research. Will you be one? Join us!

FIGHT ON!

The hourly rate for this position is $26.21. When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate’s experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions.

Minimum Education: Less than high school Minimum Experience: 2 years, Combined education/experience as substitute for minimum experience. Minimum Field of Expertise: Some knowledge of housekeeping trade. Knowledge of all cleaning standards and methods, materials, and equipment. Knowledge of and compliance with the operation of all mechanical cleaning equipment. Proven customer service experience. Ability to speak and write in English. Ability to lift a minimum of 30 lbs. In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values.

REQ Posted Date: 06/25/2025

USC Auxiliary Services , one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day. Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our unifying values.

The city of Los Angeles boasts endless attractions and tourist destinations. Amongst all of the sights and sounds, the USC Hotel offers a modern and convenient place to unwind, with 240 spacious, comfortable guest rooms and over 15,000 square feet of flexible event space. Owned and operated by the University of Southern California, and the site of a recent multi-million dollar renovation, the hotel features luxurious fabrics and artwork depicting the storied traditions of USC. Additional renovations, which include the restaurants and kitchens, are in the planning stage.

We are seeking a Hotel H ousekeeper to join our rapidly growing team at the USC Hotel.

The Opportunity:

At the USC Hotel, we focus on creating an exceptional experience for our guests from the moment that they walk in our doors. This begins with you! As a Housekeeper, you will ensure we are welcoming our visitors in a warm, clean, and friendly environment. Our guests will rely on your knowledge of the hotel and its procedures, and we are confident that you will provide them the best USC experience .

The Accountabilities:

• Perform standard housekeeping procedures. Clean and service assigned guest rooms in a timely and organized manner according to procedures and standards. Maintain cleanliness of assigned facilities. Ensure that housekeeping standards are met. Follow procedures for team cleaning and self-inspecting program.

• Inspect and clean public areas and back of house areas to ensure cleanliness standards have been met; report any problem areas to the supervisor.

• Shampoo carpets, strip and wax floors throughout the hotel.

• Notify guest services (front desk) when service is complete so rooms may be sold. Report any room unable to be serviced within appropriate time standards to supervisor.

• Provide customer service to faculty, staff, students, and guests. Respond to requests from guests, supervisors or management in a timely and efficient manner. Maintain friendly, helpful demeanor. Respond to guest requests such as delivery of housekeeping supplies (e.g. linens, roll-a-ways, etc.) in a timely and efficient manner.

• Report needed repairs of unsafe conditions to supervisor. Inform supervisor of malfunctioning equipment.

• Organize and maintain neat linen carts and supplies according to department standards. Stock floor storage rooms to required levels. Assist with heavy items such as mattresses and soiled linens. Deliver linens and necessary supplies as needed.

• Operate washers and dryers according to recommended capacity and other manufacturers guidelines.

• Maintain security of equipment, keys, and supplies issued each day.

• Assist in the training of new housekeepers and temporary staff in the proper use of cleaning equipment.

• Comply with all university policies and procedures and with all applicable local, state, and federal laws and regulations.

• Perform other related duties as assigned or requested including on-site laundry, projects, and additional support roles. The University reserves the right to add or change duties at any time.

The Qualifiers:

• Education: High School Diploma not required

• Experience: 2 years

• • Some knowledge of housekeeping trade

  • Knowledge of all cleaning standards and methods, materials, and equipment

  • Knowledge of and compliance with the operation of all mechanical cleaning equipment

  • Proven customer service experience

  • Ability to effectively communicate in English

  • Ability to lift up to 30 lbs.

  • Presents oneself professionally, in line with higher education environment

• In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USCs Unifying Values.

What We Prefer :

• High School Diploma

• Knowledge of standard cleaning chemicals

• Ability to oversee student, temporary, and/or resource workers

• Experience in fast-paced hotel environment

The Trojan Family Rewards:

We pride ourselves in creating the BEST USC EXPERIENCE , and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information please visit

This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!

The work culture thrives on mutual respect, trust, and synergy amongst all of its members.

USC has great minds that transform the world with their talents and research. Will you be one? Join us!

FIGHT ON!

The hourly rate for this position is $26.21. When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidates experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions.

USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day. Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our unifying values.The city of Los Angeles boasts endless attractions and tourist destinations. Amongst all of the sights and sounds, the USC Hotel offers a modern and convenient place to unwind, with 240 spacious, comfortable guest rooms and over 15,000 square feet of flexible event space. Owned and operated by the University of Southern California, and the site of a recent multi-million dollar renovation, the hotel features luxurious fabrics and artwork depicting the storied traditions of USC. Additional renovations, which include the restaurants and kitchens, are in the planning stage.We are seeking a Hotel Housekeeper to join our rapidly growing team at the USC Hotel.The Opportunity:At the USC Hotel, we focus on creating an exceptional experience for our guests from the moment that they walk in our doors. This begins with you! As a Housekeeper, you will ensure we are welcoming our visitors in a warm, clean, and friendly environment. Our guests will rely on your knowledge of the hotel and its procedures, and we are confident that you will provide them the best USC experience.The Accountabilities:Perform standard housekeeping procedures. Clean and service assigned guest rooms in a timely and organized manner according to procedures and standards. Maintain cleanliness of assigned facilities. Ensure that housekeeping standards are met. Follow procedures for team cleaning and self-inspecting program.Inspect and clean public areas and back of house areas to ensure cleanliness standards have been met; report any problem areas to the supervisor.Shampoo carpets, strip and wax floors throughout the hotel.Notify guest services (front desk) when service is complete so rooms may be sold. Report any room unable to be serviced within appropriate time standards to supervisor.Provide customer service to faculty, staff, students, and guests. Respond to requests from guests, supervisors or management in a timely and efficient manner. Maintain friendly, helpful demeanor. Respond to guest requests such as delivery of housekeeping supplies (e.g. linens, roll-a-ways, etc.) in a timely and efficient manner.Report needed repairs of unsafe conditions to supervisor. Inform supervisor of malfunctioning equipment.Organize and maintain neat linen carts and supplies according to department standards. Stock floor storage rooms to required levels. Assist with heavy items such as mattresses and soiled linens. Deliver linens and necessary supplies as needed.Operate washers and dryers according to recommended capacity and other manufacturers' guidelines.Maintain security of equipment, keys, and supplies issued each day.Assist in the training of new housekeepers and temporary staff in the proper use of cleaning equipment.Comply with all university policies and procedures and with all applicable local, state, and federal laws and regulations.Perform other related duties as assigned or requested including on-site laundry, projects, and additional support roles. The University reserves the right to add or change duties at any time.The Qualifiers:Education: High School Diploma not requiredExperience: 2 yearsSome knowledge of housekeeping tradeKnowledge of all cleaning standards and methods, materials, and equipmentKnowledge of and compliance with the operation of all mechanical cleaning equipmentProven customer service experienceAbility to effectively communicate in EnglishAbility to lift up to 30 lbs.Presents oneself professionally, in line with higher education environmentIn addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values.What We Prefer:High School DiplomaKnowledge of standard cleaning chemicalsAbility to oversee student, temporary, and/or resource workersExperience in fast-paced hotel environmentThe Trojan Family Rewards:We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information please visit support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!The work culture thrives on mutual respect, trust, and synergy amongst all of its members.USC has great minds that transform the world with their talents and research. Will you be one? Join us!FIGHT ON!The hourly rate for this position is $26.21. When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate's experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions.Minimum Education: Less than high schoolMinimum Experience: 2 years, Combined education/experience as substitute for minimum experience.Minimum Field of Expertise: Some knowledge of housekeeping trade. Knowledge of all cleaning standards and methods, materials, and equipment. Knowledge of and compliance with the operation of all mechanical cleaning equipment. Proven customer service experience. Ability to speak and write in English. Ability to lift a minimum of 30 lbs.In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values.USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at , or by email at Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discriminationEmployment EquityRead USC's Clery Act Annual Security ReportUSC is a smoke-free environmentDigital AccessibilityIf you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:

• Overseeing daily hotel operations, ensuring efficiency and guest satisfaction across all departments.
• Managing and leading the hotel staff, providing training, motivation, and performance feedback.
• Implementing and enforcing hotel policies and procedures to ensure consistency and quality.
• Managing the front office, reservations, and check-in/check-out processes to maximize occupancy and revenue.
• Ensuring the highest standards of cleanliness and maintenance throughout the property.
• Developing and managing the hotel's annual budget, controlling expenses, and optimizing revenue streams.
• Handling guest inquiries, complaints, and resolving issues promptly and professionally.
• Collaborating with the sales and marketing team to drive bookings and promote the hotel.
• Ensuring compliance with all health, safety, and licensing regulations.
• Maintaining vendor relationships and managing procurement for hotel supplies.
• Creating a positive and engaging work environment for all employees.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years of progressive experience in hotel management, with at least 2 years in a management role (e.g., Front Office Manager, Assistant Hotel Manager).
• Proven track record in operational management and P&L responsibility.
• Strong understanding of hotel operations, including front desk, housekeeping, and F&B.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in property management systems (PMS) and hotel booking platforms.
• Ability to make sound decisions under pressure and handle challenging situations.
• Strong organizational and problem-solving skills.
• A passion for delivering outstanding guest service.

• Assist Summit Hotel General Manager with all hotel responsibilities and projects.
• Work as Manager on Duty and a leader of the Summit Hotel team.
• Oversee and support all Hotel Operations in conjunction with the General Manager.
• Help define and create a culture which highlights care, respect, integrity and trust within the Summit team and for our guests.
• Assist with managing labor hours and hotel expenses.
• Listen to and manage guest complaints and oversee service recovery and resolution.
• Track TMES, NPS, and BSA scores and communicate with Management Team to meet goals.
• Communicate all policies, procedures and service standards to staff and ensure compliance.
• Walk and inspect hotel public areas and guest rooms to ensure high standards are met.
• Assist with guest recovery.
• Create strong communication lines between staff, guests, and management.
• Assist in recruiting, interviewing, hiring and training front line staff.
• Continue to develop training materials and programs for all hotel departments and the Lodging Department.
• Responsible for supporting pre-season and ongoing training sessions.
• Communicate frequently with lodging managers to set, assess, and discuss goals and complete operational planning.
• Approve schedules weekly with the General Manager and ensure all time entries are accurate in the payroll system for Summit Hotel departments.
• Mentor, coach, and counsel staff as needed.
• Work shifts as needed.
• Monitors the personal appearance of staff members and enforces the Big Sky Employee Handbook polices and guidelines.
• Ensures that the work environment is safe for employees and that employees have access to all safety materials and personal protective equipment required for job completion.
• Required to know the fire safety and evacuation procedures and incorporate these procedures into staff training.
• Abide by and uphold Big Sky Resort and Boyne Resorts policies.

• Relevant degree and/or experience required.
• Previous leadership role/management and hospitality experience preferred.
• Knowledge of Microsoft Office, Outlook and Excel required. Previous knowledge of Springer Miller Systems (SMS) is helpful.
• Ability to learn various systems and programs including Springer Miller Systems and Alice.
• Must have valid driver's license and be able to drive a company vehicle from time to time.
• Excellent leadership and interpersonal skills are required.
• Possess strong written and verbal communication skills, organization, detail oriented, sense of urgency, critical thinking and problem solving skills.
• Candidate must maintain a drive for excellence and consistent strong performance.
• Must have the ability to handle multiple tasks at once and adapt to changing situations and environments.
• Seasonal interviewing, hiring and terminations required in a seasonal resort environment.

• Free Ski Pass for you, your spouse and dependents
• FREE Golf Pass for you, your spouse and dependents
• Free Scenic Lift Pass for you, your spouse and dependents
• FREE Basecamp activities including zip line courses and discounted passes for spouse and dependents
• Steep Lodging discounts for accommodation for friends and family (blackout dates apply)
• 25% off Food discount at all outlets with charging privileges
• 20%-30% off Retail discount at all outlets with charging privileges, gear and sponsor discounts
• Eligibility for affordable employee housing, a short walk or free bus ride away from work
• 401k and Health benefits for you and your family

• Perform general maintenance and repairs for assigned locations, including plumbing, electrical, heating and cooling, basic carpentry, and building systems
• Inspect and identify equipment or machines in need of repair
• Troubleshoot issues to determine necessary repair
• Plan repair work using blueprints or equipment manuals as needed
• Perform general repairs that do not require a specialized technician (examples: drywall, painting, doors, locks, building fixtures)
• Perform routine maintenance of building systems
• Perform routine preventative maintenance programs, follow established standards and guidelines
• Adherence to all Colwen and brand standards
• Work with supervisor to identify and complete all technical projects
• Respond timely to all work orders
• Clean and assist with upkeep of facility
• Assist with House person / Shuttle Driver duties as needed
• Maintain building exterior not serviced by contractor (e.g. snow removal, lawn care, painting)
• Perform other related duties as assigned

• Previous maintenance or related experience, hotel experience preferred
• Working knowledge of kitchen & refrigeration equipment preferred
• Working knowledge of fire protection and life safely systems preferred
• Strong verbal and written communications skills
• Able to interact with guest in a pleasant and friendly way
• Ability to work with little supervision and maintain a high level of performance
• Prioritization and time management skills
• Familiar with common computer software programs
• Ability to learn new computer software programs and operate property management system
• Able to work 7-day rotational work schedule, including nights, weekends and holidays

• Medical Insurance with Company-Funded HRA
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Wide-Array of Supplemental Insurance Offerings
• Paid Time Off Programs
• Employee Assistance Program
• 401K Plan - Traditional & Roth Options with Employer Match
• Hotel Discount Travel Program for Associates & Family
• Exclusive Associate Discounts - Travel, Entertainment, & Retail
• Training and Development Programs
• Career Advancement Opportunities

Hotel Maintenance Engineer

Position Purpose:  

Maintains the guest rooms, public space and back of the house areas in good repair by performing various tasks related to a variety of trades including but not limited to carpentry, plumbing, electrical, air conditioning, painting, wall covering and masonry to ensure an attractive and well-maintained hotel.

The Benefits of Being Part of OUR Family:

* Medical, Dental and Vision coverage

* Life Insurance

* Paid personal time off

* Leadership and Management Training Programs

* 401K Retirement Plan

* A PATH for your future!

* Discounted room rates

* A FUN PLACE TO WORK

* Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs.

EXAMPLE OF DUTIES ESSENTIAL FUNCTIONS

Average Percent of Time

• 35 % Inspect guestrooms, public space and back of the house for areas to repair, touch up or replace.
• 35 % Repairs, or replace items such as light bulbs, lamps, switches, outlets, faucets, toilets, hardware, filters, paint, furniture, wall coverings, caulking, grouting or other miscellaneous items.
• 15 % Assists other department team members in the systematic application of the preventive maintenance program.
• 5 %   Makes records of repairs made, or areas needing further attention.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Maintains inventory of supplies needed to perform job function.
• Reports major repairs and items that cannot be repaired to the dispatcher for further action and if necessary, place a room out of order.
• Due to the nature of the business the individual may be required to do other duties and special projects as assigned by the supervisor, such as water proofing, shop clean up and labeling of hazardous materials.

PHYSICAL REQUIREMENTS:

Frequency Key:

Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours

Physical Activity Frequency

• Sitting: Rare
• Walking / Standing: Constant
• Climbing stairs: Occasional
• Crouching/Bending/Stooping: Frequently
• Reaching: Frequent
• Grasping: Frequent
• Pushing/Pulling: Constant up to 100 lbs.
• Near Vision: Constant
• Far Vision: Constant
• Hearing: Constant
• Talking: Occasional
• Smell: Constant
• Lifting/Carrying(# lbs.): Frequent Up to 50 lbs.
• Travel: Never

OTHER DUTIES

Assimilate into JL Hospitality Management culture through understanding, supporting and participating in all elements of our vision statement and core values. Demonstrate working knowledge of the service standards. Our past and future success relies completely on our commitment to service and teamwork. We are all responsible to each other in following the policies and procedures set forth by the Company. The focus of each associate is to Exceed Guest Expectations resulting in loyal guests who will return again and again.

Regular attendance in conformance with the standards, which may be established by JL Hospitality Management from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

SAFETY REQUIREMENTS

OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety:

• Latex and / or rubber gloves
• Safety glasses
• Safety belts
• Gloves, protective work boots, hard hat, as needed
• Closed toe with rubber soles

Associates will be trained in the proper use and care of assigned PPE. The hotel provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.

Exposures: In this job you will be exposed to cleaning chemicals, vibrations, humidity, cold, heat, dust, and noise.

Upon employment, all team members are required to fully comply with JL Hospitality

Management rules and regulations for the safe and efficient operation of hotel facilities. Team members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Knowledge of all maintenance trades, including basic electrical, plumbing, mechanical and carpentry.
• Basic mechanical aptitude for operation and repair of hotel equipment.
• Working knowledge of basic hand and power tools.
• Basic English language communication and mathematical skills in order to communicate with co- workers fully comprehend job assignments and perform accurate simple arithmetic functions.

QUALIFYING STANDARDS

EDUCATION

High School graduate or equivalent preferred but not necessary

EXPERIENCE

Basic experience in maintenance trades, including electrical, plumbing, mechanical and carpentry.

LICENSES OR CERTIFICATES

Ability to obtain any government required license or certificate. CPR certification and/or First Aid training preferred.

GROOMING/UNIFORMS

All associates must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Hotel issued nametags are a part of the uniform and must be worn at all times by both uniformed as well as nonuniformed associates. It is important for our guests to be able to identify us by name. Nametags should be worn on the right side of the uniform unless otherwise required by brand standards.

NOTICE:

The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.

Upon employment, all associates are required to fully comply with JL Hospitality Management rules and regulations for the safe and efficient operation of hotel facilities. 

JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on

Hotel Maintenance Engineer

**
**

Position Purpose:

Maintains the guest rooms, public space and back of the house areas in good repair by performing various tasks related to a variety of trades including but not limited to carpentry, plumbing, electrical, air conditioning, painting, wall covering and masonry to ensure an attractive and well-maintained hotel.

The Benefits of Being Part of OUR Family:

• Medical, Dental and Vision coverage

• Life Insurance

• Paid personal time off

• Leadership and Management Training Programs

• 401K Retirement Plan

• A PATH for your future!

• Discounted room rates

• A FUN PLACE TO WORK

• Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs.

EXAMPLE OF DUTIES ESSENTIAL FUNCTIONS

Average Percent of Time

• 35 % Inspect guestrooms, public space and back of the house for areas to repair, touch up or replace.
• 35 % Repairs, or replace items such as light bulbs, lamps, switches, outlets, faucets, toilets, hardware, filters, paint, furniture, wall coverings, caulking, grouting or other miscellaneous items.
• 15 % Assists other department team members in the systematic application of the preventive maintenance program.
• 5 % Makes records of repairs made, or areas needing further attention.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Maintains inventory of supplies needed to perform job function.
• Reports major repairs and items that cannot be repaired to the dispatcher for further action and if necessary, place a room out of order.
• Due to the nature of the business the individual may be required to do other duties and special projects as assigned by the supervisor, such as water proofing, shop clean up and labeling of hazardous materials.

PHYSICAL REQUIREMENTS:

Frequency Key:

Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours

Physical Activity Frequency

• Sitting: Rare
• Walking / Standing: Constant
• Climbing stairs: Occasional
• Crouching/Bending/Stooping: Frequently
• Reaching: Frequent
• Grasping: Frequent
• Pushing/Pulling: Constant up to 100 lbs.
• Near Vision: Constant
• Far Vision: Constant
• Hearing: Constant
• Talking: Occasional
• Smell: Constant
• Lifting/Carrying(# lbs.): Frequent Up to 50 lbs.
• Travel: Never

OTHER DUTIES

Assimilate into JL Hospitality Management culture through understanding, supporting and participating in all elements of our vision statement and core values. Demonstrate working knowledge of the service standards. Our past and future success relies completely on our commitment to service and teamwork. We are all responsible to each other in following the policies and procedures set forth by the Company. The focus of each associate is to Exceed Guest Expectations resulting in loyal guests who will return again and again.

Regular attendance in conformance with the standards, which may be established by JL Hospitality Management from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

SAFETY REQUIREMENTS

OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety:

• Latex and / or rubber gloves
• Safety glasses
• Safety belts
• Gloves, protective work boots, hard hat, as needed
• Closed toe with rubber soles

Associates will be trained in the proper use and care of assigned PPE. The hotel provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.

Exposures: In this job you will be exposed to cleaning chemicals, vibrations, humidity, cold, heat, dust, and noise.

Upon employment, all team members are required to fully comply with JL Hospitality

Management rules and regulations for the safe and efficient operation of hotel facilities. Team members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Knowledge of all maintenance trades, including basic electrical, plumbing, mechanical and carpentry.
• Basic mechanical aptitude for operation and repair of hotel equipment.
• Working knowledge of basic hand and power tools.
• Basic English language communication and mathematical skills in order to communicate with co- workers fully comprehend job assignments and perform accurate simple arithmetic functions.

QUALIFYING STANDARDS

EDUCATION

High School graduate or equivalent preferred but not necessary

EXPERIENCE

Basic experience in maintenance trades, including electrical, plumbing, mechanical and carpentry.

LICENSES OR CERTIFICATES

Ability to obtain any government required license or certificate. CPR certification and/or First Aid training preferred.

GROOMING/UNIFORMS

All associates must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Hotel issued nametags are a part of the uniform and must be worn at all times by both uniformed as well as nonuniformed associates. It is important for our guests to be able to identify us by name. Nametags should be worn on the right side of the uniform unless otherwise required by brand standards.

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NOTICE:

The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.

Upon employment, all associates are required to fully comply with JL Hospitality Management rules and regulations for the safe and efficient operation of hotel facilities.

JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on