81,407 Concierge jobs in the United States

Benefits:

401(k) matching

Bonus based on performance

Company parties

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Training & development

Vision insurance

Benefits/Perks

Flexible Schedule

Life Insurance

Health Insurance

Dental & Vision Insurance

401(k) Matching

Employee Discount

Job Summary

We are seeking a dynamic and experienced Front Desk concierge to join our team at boutique hair salon. The ideal candidate will have a minimum of 2 years of experience in the spa and wellness industry, with a proven track record of providing exceptional customer service.

Responsibilities:

Greet clients with a warm and friendly demeanor, ensuring a positive and welcoming atmosphere.

Manage client bookings, appointments, and inquiries efficiently, demonstrating excellent organizational skills.

Coordinate and manage hair artists' schedules to optimize productivity and minimize downtime.

Assist clients with salon services selection and provide information on products and promotions.

Handle cash and electronic transactions accurately and securely.

Maintain cleanliness and tidiness of the reception area and salon facilities.

Collaborate closely with stylists and other team members to ensure seamless operations.

Uphold the salon's reputation for professionalism, luxury, and excellence in customer service.

Requirements:

Minimum 2 years of experience in the spa and wellness industry, preferably in a high-end salon or similar setting.

Exceptional interpersonal skills with a genuine passion for providing outstanding customer service.

Ability to thrive in a fast-paced environment and manage multiple tasks simultaneously.

Strong organizational and time management skills, with attention to detail.

Proficiency in salon management software or similar scheduling systems is preferred.

Professional appearance and demeanor at all times.

Flexibility to work evenings and weekends as required.

If you are a friendly, organized, and customer-focused individual with a passion for the beauty and wellness industry, we would love to hear from you! Join our team and be part of an exciting and rewarding salon environment dedicated to delivering the highest level of service to our valued clients. Apply now!

Benefits:

Competitive salary

Flexible schedule

Opportunity for advancement

Emprime Solutions LLC - Front Desk Concierge

Harrison, Jersey City & Surrounding Areas

Part-Time (30-40 hours per week)

Shifts Available: Morning, Evening, and Night Shifts

About us: Emprime Solutions LLC is a provider of concierge services, specializing in luxury residential apartments across New Jersey. We pride ourselves on delivering exceptional service and creating memorable experiences for our residents. As we continue to expand, we remain committed to upholding our stellar reputation for professionalism and quality. Our dedicated employees are the cornerstone of our success, and we deeply value their hard work and commitment, as they are the face of our company.

We are seeking multiple enthusiastic and flexible Front Desk Concierges to join our team! As a concierge, you will be the first point of contact for our guests, providing exceptional customer service while maintaining a welcoming environment. We are seeking individuals who are punctual, possess a positive attitude, and excel in communication, ensuring a welcoming and professional experience for all.

Key Responsibilities:

Greet guests and visitors in a friendly, professional manner.

Provide information about the facility and services.

Answer phone calls and respond to inquiries.

Assist with guest check-ins and check-outs.

Maintain the security of the premises by monitoring access points.

Perform administrative tasks as needed, including managing reservations and scheduling appointments.

Ensure cleanliness and organization of the front desk area.

Handle guest requests, complaints, or concerns promptly and effectively.

Qualifications:

Prior experience in customer service, hospitality, or a front desk role is preferred.

Excellent communication and interpersonal skills.

Ability to work flexible hours.

Must be detail-oriented, organized, and able to multitask.

Friendly, approachable, and professional demeanor.

Strong problem-solving abilities and ability to stay calm under pressure.

Clean and well-polished appearance, with a professional business attire standard. This includes a blazer, shirt and tie along with slacks and dress shoes.

Schedule:

We are looking for candidates who can work 30-40 hours per week. Shifts available in the morning, evening, and night.

Location:

Positions available in Harrison, Jersey City, and surrounding areas.

If you're a motivated individual who thrives in a fast-paced environment and enjoys interacting with people, we'd love to hear from you!

To Apply: Please submit your resume and availability to. We are looking to hire immediately!

Are you enthusiastic about providing outstanding service and creating a warm, welcoming environment for residents and guests? We have exciting opportunities for Concierge/Front Desk/Security Associates who are professional, friendly, and dedicated to making a positive first impression. If youre ready to be the welcoming face of our community and ensure a safe, pleasant environment for all, wed love to have you on our team! Apply today and help us create an exceptional experience for our residents and guests.

Benefits Include:

401K with a 4% safe harbor match

Perks at Work- Discounted pricing on purchases

Holiday Pay including a Floating Holiday

Generous PTO that rolls over year over year

Employee Assistance Program

Paycheck Advances

Healthcare options

Financial Hardship Programs

Compassionate Leave

PTO Cashout Option

Location : Village on Morehead, a luxury Independent Living senior community

Pay Rate : $18.00/hr.

Part Time : Weekends | 8:00 a.m. - 4:00 p.m.

Must be available to work weekends and holidays

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greet residents, families, prospective residents, guests, and employees with a courteous, polite, and warm manner.
• Monitor all incoming public traffic and assist with inquiries.
• Maintain the cleanliness and orderliness of common areas and all public spaces.
• Respond promptly to the needs of residents, families, vendors, and visitors, providing immediate and courteous assistance.
• Provide key support to the sales and marketing team by managing inquiries effectively.
• Follow schedules and instructions, assist with guest and employee meal ticket sales, and other service requests.
• Operate the paging/telephone system, answer calls, determine their nature, and route them appropriately.
• Assist with maintenance orders, either on paper or through an electronic system.
• Monitor emergency calls, doors, and fire alarms, responding according to established policies and procedures.
• Assist with scheduling job applicant interviews for department heads.
• Track incoming/outgoing residents and guests and perform daily resident check-ins per policy.
• Be an active member of the communitys emergency response team.
• Maintain a professional appearance and good personal hygiene in accordance with company policies.
• for long periods, work in various environments, lift up to 40 lbs, and occasionally climb stairs, lifts, or ladders.
• Assist with special projects or tasks as assigned.
• Detect and prevent suspicious behavior, vandalism, theft, and other criminal activities through effective surveillance and response.

MINIMUM REQUIREMENTS

• High School diploma or GED required.
• Prior customer service, front desk, and telephone experience preferred.
• Valid Texas Drivers License required.
• Excellent communication and customer service skills; strong problem-solving skills, good judgment, and attention to detail.
• Proficient in PC skills, including Microsoft Office, Word, and some Excel.
• Understanding of HIPAA requirements.

EOE/M/F/D/V

Job Description:

The Nickel Hotel is a luxury 50-room hotel located in the heart of downtown Charleston, just steps away from shopping, dining, nightlife, and more. We are searching for a passionate candidate to join our front desk/concierge team so we can provide top-notch hospitality to our guests. This is a blended position that includes responsibilities as both a concierge and a hotel receptionist. This role focuses on delivering exceptional guest service through managing reservations, check-ins, and concierge tasks at our boutique property. Responsibilities include coordinating room and restaurant bookings; providing warm welcomes and verbal orientations; handling billing adjustments and guest concerns; and crafting personalized experiences like detailed itineraries and VIP services. The ideal candidate is knowledgeable about downtown Charleston and excels at anticipating and fulfilling guest needs to ensure a memorable stay.

Job Duties:

• Manage online, phone, and in-person room reservations using our Property Management System
• Maintain meticulous and organized records of guest interactions, preferences, and service requests by taking comprehensive, detail-oriented notes and ensuring all follow-up actions are documented and completed in a timely manner. Collaborate closely with the team to share updates and support seamless communication, helping deliver an exceptional, personalized guest experience at every touchpoint.
• Oversee pre-arrival communications via email to help guests get ahead of planning their stay
• Welcome guests, check them in, distribute room keys, and explain the hotel's amenities with a verbal orientation
• Pour complimentary welcome champagne for incoming guests
• Take payment from customers at departure and make adjustments to bills if necessary, such as splitting charges, reversing charges, or adding additional charges
• Book reservations at our on-site restaurant, Rosemary Rose, utilizing the Resy platform
• Respond to guest issues and complaints in a friendly, timely manner. Share detailed information with management when elevation is required.
• Explain local amenities and attractions to guests, and confidently steer guests in the right direction as questions arise. Having intimate knowledge of a downtown Charleston city map is preferred.
• Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs. Examples include special requests like crib rentals, arranging black car service, ordering flower arrangements, scheduling grocery deliveries, and arranging champagne & chocolate for special occasions.
• Assist customers with the planning of special events, such as large party dinner reservations or private events at our restaurant
• Arrange specialized services for VIP customers such as private sailing, black car service, cooking classes, and private driving/walking/carriage tours
• Create detailed itineraries for guests, including transportation, restaurant reservations, tour reservations, etc.

At Touchmark, the ladies and gentlemen who serve in our communities don't just come to a job, they come to be part of something bigger - a mission focused on enriching people's lives. In the process of doing that, they grow, have fun, and develop lifelong skills.

In a recent survey, 9 out of 10 team members said they have the opportunity to do what they do best every day. If you are looking for a place where you can build relationships, explore underused talents, and make a difference every day, apply now or come see us about joining our team.

Touchmark at Coffee Creek is Central Oklahoma's leading full-service retirement community, enriching the lives of residents and their families through five-star hospitality, services and amenities. We are currently seeking the right person to join our team as a Front Desk Concierge

Monday - Friday 7:00AM - 3:00PM

The Front Desk - Concierge oversees and executes a fee-based service program designed to assist residents with simple daily tasks. This role actively promotes the program and fulfills personal non-clinical requests, including but not limited to driving and package delivery, light housekeeping, pet care assistance, technology help, and personal errands. Responsibilities also include overseeing and promoting the availability of services and encouraging participation. During non-peak times, provide additional support to the front desk associates.

Essential Functions:

• Model the Touchmark Values in decision-making and interactions with team members, residents, and guests.
• Works with the department and adheres to the Touchmark Gold Standards.
• Maintain an organized system for tracking service requests and payments.
• Work with the Executive Director to support and maintain marketing materials and communication strategies to promote the program.
• Coordinate scheduling and fulfillment of service requests efficiently.
• Ensure timely and accurate completion of resident requests.
• Gather feedback from residents to propose and create new ways to enhance service offerings continuously.
• Work as a team player with the front desk associates to provide seamless support.
• Communicate effectively with residents to assess their needs and provide tailored solutions.
• Assist with front desk duties and essential functions such as answering calls, directing visitors, and handling inquiries when necessary.
• Create, implement, and manage the transportation schedules of requested resident appointments.
• Collaborate with leadership to identify and implement service improvements.
• Regular, predictable, and reliable attendance and punctuality.
• Uphold a friendly, professional, and resident-focused approach.
• Perform all duties with a positive attitude focused on hospitality.

• High School Diploma or equivalent
• Minimum two years of customer service experience
• Experience answering calls on a multi-line phone system
• Basic computer proficiency experience with Outlook and Windows-based systems
• Excellent organizational skills
• CPR/AED and first aid certified
• Possess a valid driver's license.
• Annually, provide a DMV driving record to your supervisor and receive favorable results according to the company "Driving Screening Criteria-Point System;"
• Ability to drive defensively and in a non-aggressive manner;
• Genuinely interested in working with residents with advancing personal needs
• Willingness to accept supervision and direction from supervisory personnel.
• Ability to get along with co-workers, demonstrate integrity, and maintain a caring attitude

• Paid time off (including holidays)
• Health, dental, and vision insurance plans for employees and eligible dependents
• Education assistance
• Bonus and retirement plans
• Health care, dependent care, and commuter Flexible Spending Accounts
• Employee Resource Program
• Supplemental insurance options
  
  How to Apply:
  
  Before submitting your online application, please click on the link below to complete the Touchmark Questionnaire, which takes about 30 minutes. After you have submitted your completed questionnaire, please return to this screen to fill out our online application.
  
  Once we have received your completed questionnaire, if we determine that you might be an appropriate match for the position we will contact you within two weeks. If you have not heard from us by then, please be assured that your application will be retained for one year.
  
  
  
  Touchmark has over 2,400 team members and is a privately-owned company with a long history of success. Check us out at

Are you enthusiastic about providing outstanding service and creating a warm, welcoming environment for residents and guests? We have exciting opportunities for Concierge/Front Desk who are professional, friendly, and dedicated to making a positive first impression. If youre ready to be the welcoming face of our community and ensure a safe, pleasant environment for all, wed love to have you on our team! Apply today and help us create an exceptional experience for our residents and guests.

Benefits Include:

401K with a 4% safe harbor match

Perks at Work- Discounted pricing on purchases

Holiday Pay including a Floating Holiday

Generous PTO that rolls over year over year

Employee Assistance Program

Paycheck Advances

Healthcare options

Financial Hardship Programs

Compassionate Leave

PTO Cashout Option

Location : Village of Tanglewood, a luxury Independent Living senior community

Pay Rate : $15.00-$17.00/hr.

Part Time : 2:00 p.m. - 7:00 p.m.

Availability : Must be available to work weekends and holidays

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greet residents, families, prospective residents, guests, and employees with a courteous, polite, and warm manner.
• Monitor all incoming public traffic and assist with inquiries.
• Maintain the cleanliness and orderliness of common areas and all public spaces.
• Respond promptly to the needs of residents, families, vendors, and visitors, providing immediate and courteous assistance.
• Provide key support to the sales and marketing team by managing inquiries effectively.
• Follow schedules and instructions, assist with guest and employee meal ticket sales, and other service requests.
• Operate the paging/telephone system, answer calls, determine their nature, and route them appropriately.
• Assist with maintenance orders, either on paper or through an electronic system.
• Monitor emergency calls, doors, and fire alarms, responding according to established policies and procedures.
• Assist with scheduling job applicant interviews for department heads.
• Track incoming/outgoing residents and guests and perform daily resident check-ins per policy.
• Be an active member of the communitys emergency response team.
• Maintain a professional appearance and good personal hygiene in accordance with company policies.
• for long periods, work in various environments, lift up to 40 lbs, and occasionally climb stairs, lifts, or ladders.
• Assist with special projects or tasks as assigned.
• Detect and prevent suspicious behavior, vandalism, theft, and other criminal activities through effective surveillance and response.

MINIMUM REQUIREMENTS

• High School diploma or GED required.
• Prior customer service, front desk, and telephone experience preferred.
• Valid Texas Drivers License required.
• Excellent communication and customer service skills; strong problem-solving skills, good judgment, and attention to detail.
• Proficient in PC skills, including Microsoft Office, Word, and some Excel.
• Understanding of HIPAA requirements.

EOE/M/F/D/V

Are you enthusiastic about providing outstanding service and creating a warm, welcoming environment for residents and guests? We have exciting opportunities for Concierge/Front Desk who are professional, friendly, and dedicated to making a positive first impression. If youre ready to be the welcoming face of our community and ensure a safe, pleasant environment for all, wed love to have you on our team! Apply today and help us create an exceptional experience for our residents and guests.

Benefits Include:

401K with a 4% safe harbor match

Perks at Work- Discounted pricing on purchases

Holiday Pay including a Floating Holiday

Generous PTO that rolls over year over year

Employee Assistance Program

Paycheck Advances

Healthcare options

Financial Hardship Programs

Compassionate Leave

PTO Cashout Option

Location : The Crestmoor at Green Hills, a luxury Independent Living and Assisted Living with Memory Care senior community

Pay Rate :$17.00 - $22.00/hr.

Availability : Must be available to work weekends and holidays

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greet residents, families, prospective residents, guests, and employees with a courteous, polite, and warm manner.
• Monitor all incoming public traffic and assist with inquiries.
• Maintain the cleanliness and orderliness of common areas and all public spaces.
• Respond promptly to the needs of residents, families, vendors, and visitors, providing immediate and courteous assistance.
• Provide key support to the sales and marketing team by managing inquiries effectively.
• Follow schedules and instructions, assist with guest and employee meal ticket sales, and other service requests.
• Operate the paging/telephone system, answer calls, determine their nature, and route them appropriately.
• Assist with maintenance orders, either on paper or through an electronic system.
• Monitor emergency calls, doors, and fire alarms, responding according to established policies and procedures.
• Assist with scheduling job applicant interviews for department heads.
• Track incoming/outgoing residents and guests and perform daily resident check-ins per policy.
• Be an active member of the communitys emergency response team.
• Maintain a professional appearance and good personal hygiene in accordance with company policies.
• for long periods, work in various environments, lift up to 40 lbs, and occasionally climb stairs, lifts, or ladders.
• Assist with special projects or tasks as assigned.
• Detect and prevent suspicious behavior, vandalism, theft, and other criminal activities through effective surveillance and response.

MINIMUM REQUIREMENTS

• High School diploma or GED required.
• Prior customer service, front desk, and telephone experience preferred.
• Valid Texas Drivers License required.
• Excellent communication and customer service skills; strong problem-solving skills, good judgment, and attention to detail.
• Proficient in PC skills, including Microsoft Office, Word, and some Excel.
• Understanding of HIPAA requirements.

EOE/M/F/D/V

• Competitive wages
• Access to wages before payday
• Flexible scheduling options with full-time and part-time hours
• Paid time off and Holidays (full-time)
• Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
• 401(K) with employer matching
• Paid training
• Opportunities for advancement
• Meals and uniforms
• Employee Assistance Program

• Carries out telephone answering and reception duties as required.
• Takes complete messages with pertinent information and communicates messages to the intended recipient.
• Greets residents and visitors. Answers inquiries and gives directions.
• Collates brochures for the marketing department.
• Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
• Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
• Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
• Maintains and keeps desk and entry area neat and organized.
• Organizes, distributes mail to residents, Executive Director and Department Coordinators.
• Maintains resident forms for miscellaneous credits.
• Maintains adherence to all company personnel policies and established operating policies and procedures.
• Other duties as assigned.

• High school diploma or general education degree (GED) preferred.
• One to three years customer service experience and/or training; or equivalent combination of education and experience.

The Front Desk Concierge will value all residents and guests and be committed to providing information and resources to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service.

Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities:

• Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service.
• Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. All "check-in" policies and procedures must be followed without any exceptions.
• Coordinate with office administrative staff to maintain and update all unit owner information in computer database.
• Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner.
• Report any violations of the Rules and Regulations that are noticed at any time.
• Observe precautions required to protect Residents, guests and property, and report damage, theft, and found articles to supervisors.
• Maintain the "key" control system and assure that all keys are locked and accounted for at all times.
• Be familiar with the fire alarm system operations and report all incidents to management.
• Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
• Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services.
• Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily.
• Perform the role of valet attendant as required based on shift schedules.

Work Environment The working environment will be indoor and will require team member to sit and stand frequently. Low to moderate noise level in the workplace

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate.

Position Type/Expected Hours of Work Days and hours of work will be determined at the property. This schedule may change to accommodate the business needs of the property.

Required Education and Experience

• High school diploma or GED; some college preferred with a Hospitality Degree as a strong plus
• Must have a minimum of 2 years at Front Desk Luxury Hotel experience and Hospitality Training with verifiable references and a service orientated work ethic and performance skills
• Strong interpersonal skills and attention to detail
• Experience and demonstrated Performance in managing adherence to strict protocols in challenging situations
• Security Detail Background is preferred
• Managing Access Control and Protocol knowledge required
• Working knowledge of emergency procedures and protocols for related events operating in Hotels and/or luxury condominiums
• Experience watching security cameras and altering team staff to visual perimeter and physical property checks
• CCTV monitoring experience required
• Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills
• Valid Drivers License

Position Supervision Employee reports directly to the department supervisor and/or the Association Manager of the community.

Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Other Job Notes:

• This is a hands-on position with the salary range beginning at $23/ hour
• Hourly Rate is commensurate with experience
• A performance evaluation will be completed after 90 days for performance review and potential salary increase
• All shifts available: 7 - 3, 3- 11 and 11 - 7 am (Start and Finish times may vary by 30-90 minutes depending on property)