1,630 Technical Account Manager jobs in the United States

Technical Account Manager

72205 Little Rock, Arkansas LiveRamp

Posted 1 day ago

Job Viewed

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Job Description

**LiveRamp is the data collaboration platform of choice for the world's most innovative companies. A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and consumer trust. LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases-within organizations, between brands, and across its premier global network of top-quality partners.**
**Hundreds of global innovators, from iconic consumer brands and tech giants to banks, retailers, and healthcare leaders turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of their first-party data while staying on the forefront of rapidly evolving compliance and privacy requirements.**
At LiveRamp, we believe connected data drives better experiences-and we power those experiences across the advertising ecosystem with unmatched scale, privacy, and precision. As a Technical Solutions Consultant (TS), you'll partner with leading brands, agencies, platforms, and data providers to implement and optimize LiveRamp's ad tech solutions.
In this role, you'll act as a trusted technical advisor, owning key accounts from onboarding through expansion. You'll help customers activate data across channels, navigate signal loss, and measure outcomes-while also helping to build internal best practices that level up our broader team.
**Responsibilities:**
**Technical Client Solutions Management**
+ Lead the end-to-end onboarding and technical adoption of LiveRamp's ad tech solutions, serving as a trusted technical advisor to brands, advertisers, agencies, and financial institutions. Build and maintain strong, consultative client relationships to align technical implementation with business objectives.
**Implementation & System Configuration**
+ Design and execute strategic implementation plans tailored to client goals. Oversee the technical setup and configuration of data onboarding, identity resolution, and audience activation workflows within LiveRamp platforms. Troubleshoot integration challenges and deliver scalable solutions to drive platform value.
**Technical Project Management & Support**
+ Track customer adoption metrics and usage patterns to identify optimization opportunities. Proactively recommend system enhancements to improve campaign performance, operational efficiency, and alignment with evolving client needs.
**Cross-Functional Technical Collaboration**
+ Act as the technical liaison between clients and internal teams, including product, engineering, technical services, legal, and privacy. Manage escalations, support the rollout of platform updates, and coordinate QA and UAT processes for new deployments.
**Customer-Facing Technical Documentation & Enablement**
+ Develop and maintain clear, comprehensive technical documentation such as runbooks, integration guides, and workflow maps. Deliver technical enablement and training to both customers and internal teams to ensure successful product adoption and long-term success.
**Customer Advocacy & Product Feedback**
+ Translate customer feedback into actionable insights for product development and roadmap planning. Advocate for client needs to refine platform features, reduce complexity, and increase automation in workflows.
**Strategic Communication & Stakeholder Engagement**
+ Communicate complex technical concepts in a clear, client-friendly manner across both business and technical audiences. Provide regular updates on project milestones, product enhancements, and issue resolutions to drive stakeholder alignment.
**Client Engagement & Industry Representation**
+ Support LiveRamp's strategic initiatives through occasional travel for client meetings, workshops, and industry events. Strengthen client relationships and reinforce LiveRamp's position as a leading ad tech partner.
**Qualifications:**
**Technical Skills**
+ Understanding of Ad Tech Ecosystem: Familiarity with DSPs, SSPs, DMPs, CDPs, ID graphs, clean rooms, and data onboarding.
+ Data Integration & APIs: Experience working with REST APIs, file-based integrations (e.g., SFTP), and data transformation processes.
+ Web Technologies: Knowledge of web tracking (e.g., pixels, tags, cookies), identity resolution, and data flow across the martech/ad tech stack.
+ Data & Querying: Competency in SQL, data analytics tools, or scripting for troubleshooting and insights.
+ Troubleshooting & Debugging: Strong problem-solving skills in diagnosing and resolving technical issues across distributed systems.
**Client-Facing & Communication Skills**
+ Client Relationship Management: Ability to engage with both technical and non-technical stakeholders across advertisers, agencies, and publishers.
+ Solution Design & Presentation: Comfort creating and presenting solution proposals, technical diagrams, and use-case-specific workflows.
+ Project & Account Management: Experience managing complex onboarding projects with cross-functional stakeholders and tight deadlines.
+ Customer Advocacy: Ability to translate customer feedback into actionable insights for product and engineering teams.
_This is a hybrid role working 2 days a week from either our San Francisco, New York City, Seattle or Little Rock locations._
The approximate annual base compensation range is $100,000 to $140,500. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, geography, as well as internal equity among our team.
**Benefits:**
+ People: Work with talented, collaborative, and friendly people who love what they do.
+ Fun: We host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues.
+ Work/Life Harmony: Flexible paid time off, paid holidays, options for working from home, and paid parental leave.
+ Comprehensive Benefits Package: LiveRamp offers a comprehensive benefits package designed to help you be your best self in your personal and professional lives. Our benefits package offers medical, dental, vision, life and disability, an employee assistance program, voluntary benefits as well as perks programs for your healthy lifestyle, career growth and more.
+ Savings: Our 401K matching plan-1:1 match up to 6% of salary-helps you plan ahead. Also Employee Stock Purchase Plan - 15% discount off purchase price of LiveRamp stock (U.S. LiveRampers)
+ RampRemote:A comprehensive office equipment and ergonomics program-we provide you with equipment and tools to be your most productive self, no matter where you're located
**More about us:**
**_LiveRamp's mission is to connect data in ways that matter, and doing so starts with our people. We know that inspired teams enlist people from a blend of backgrounds and experiences. And we know that individuals do their best when they not only bring their full selves to work but feel like they truly belong. Connecting LiveRampers to new ideas and one another is one of our guiding principles-one that informs how we hire, train, and grow our global team across nine countries and four continents. Click here ( to learn more about Diversity, Inclusion, & Belonging (DIB) at LiveRamp._**
LiveRamp is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics or other protected status. Qualified applicants with arrest and conviction records will be considered for the position in accordance with the San Francisco Fair Chance Ordinance.
**California residents** : Please see our California Personnel Privacy Policy ( for more information regarding how we collect, use, and disclose the personal information you provide during the job application process.
**To all recruitment agencies** : LiveRamp does not accept agency resumes. Please do not forward resumes to our jobs alias, LiveRamp employees or any other company location. LiveRamp is not responsible for any fees related to unsolicited resumes.
We are proud to be an equal employment opportunity and affirmative action employer. We believe in diversity and do not discriminate based on race, color, religion, sex, age, national origin, veteran status, sexual orientation, gender identity, disability, or any other basis of discrimination prohibited by law.
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Technical Account Manager

94103, California LiveRamp

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

**LiveRamp is the data collaboration platform of choice for the world's most innovative companies. A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and consumer trust. LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases-within organizations, between brands, and across its premier global network of top-quality partners.**
**Hundreds of global innovators, from iconic consumer brands and tech giants to banks, retailers, and healthcare leaders turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of their first-party data while staying on the forefront of rapidly evolving compliance and privacy requirements.**
At LiveRamp, we believe connected data drives better experiences-and we power those experiences across the advertising ecosystem with unmatched scale, privacy, and precision. As a Technical Solutions Consultant (TS), you'll partner with leading brands, agencies, platforms, and data providers to implement and optimize LiveRamp's ad tech solutions.
In this role, you'll act as a trusted technical advisor, owning key accounts from onboarding through expansion. You'll help customers activate data across channels, navigate signal loss, and measure outcomes-while also helping to build internal best practices that level up our broader team.
**Responsibilities:**
**Technical Client Solutions Management**
+ Lead the end-to-end onboarding and technical adoption of LiveRamp's ad tech solutions, serving as a trusted technical advisor to brands, advertisers, agencies, and financial institutions. Build and maintain strong, consultative client relationships to align technical implementation with business objectives.
**Implementation & System Configuration**
+ Design and execute strategic implementation plans tailored to client goals. Oversee the technical setup and configuration of data onboarding, identity resolution, and audience activation workflows within LiveRamp platforms. Troubleshoot integration challenges and deliver scalable solutions to drive platform value.
**Technical Project Management & Support**
+ Track customer adoption metrics and usage patterns to identify optimization opportunities. Proactively recommend system enhancements to improve campaign performance, operational efficiency, and alignment with evolving client needs.
**Cross-Functional Technical Collaboration**
+ Act as the technical liaison between clients and internal teams, including product, engineering, technical services, legal, and privacy. Manage escalations, support the rollout of platform updates, and coordinate QA and UAT processes for new deployments.
**Customer-Facing Technical Documentation & Enablement**
+ Develop and maintain clear, comprehensive technical documentation such as runbooks, integration guides, and workflow maps. Deliver technical enablement and training to both customers and internal teams to ensure successful product adoption and long-term success.
**Customer Advocacy & Product Feedback**
+ Translate customer feedback into actionable insights for product development and roadmap planning. Advocate for client needs to refine platform features, reduce complexity, and increase automation in workflows.
**Strategic Communication & Stakeholder Engagement**
+ Communicate complex technical concepts in a clear, client-friendly manner across both business and technical audiences. Provide regular updates on project milestones, product enhancements, and issue resolutions to drive stakeholder alignment.
**Client Engagement & Industry Representation**
+ Support LiveRamp's strategic initiatives through occasional travel for client meetings, workshops, and industry events. Strengthen client relationships and reinforce LiveRamp's position as a leading ad tech partner.
**Qualifications:**
**Technical Skills**
+ Understanding of Ad Tech Ecosystem: Familiarity with DSPs, SSPs, DMPs, CDPs, ID graphs, clean rooms, and data onboarding.
+ Data Integration & APIs: Experience working with REST APIs, file-based integrations (e.g., SFTP), and data transformation processes.
+ Web Technologies: Knowledge of web tracking (e.g., pixels, tags, cookies), identity resolution, and data flow across the martech/ad tech stack.
+ Data & Querying: Competency in SQL, data analytics tools, or scripting for troubleshooting and insights.
+ Troubleshooting & Debugging: Strong problem-solving skills in diagnosing and resolving technical issues across distributed systems.
**Client-Facing & Communication Skills**
+ Client Relationship Management: Ability to engage with both technical and non-technical stakeholders across advertisers, agencies, and publishers.
+ Solution Design & Presentation: Comfort creating and presenting solution proposals, technical diagrams, and use-case-specific workflows.
+ Project & Account Management: Experience managing complex onboarding projects with cross-functional stakeholders and tight deadlines.
+ Customer Advocacy: Ability to translate customer feedback into actionable insights for product and engineering teams.
_This is a hybrid role working 2 days a week from either our San Francisco, New York City, Seattle or Little Rock locations._
The approximate annual base compensation range is $100,000 to $140,500. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, geography, as well as internal equity among our team.
**Benefits:**
+ People: Work with talented, collaborative, and friendly people who love what they do.
+ Fun: We host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues.
+ Work/Life Harmony: Flexible paid time off, paid holidays, options for working from home, and paid parental leave.
+ Comprehensive Benefits Package: LiveRamp offers a comprehensive benefits package designed to help you be your best self in your personal and professional lives. Our benefits package offers medical, dental, vision, life and disability, an employee assistance program, voluntary benefits as well as perks programs for your healthy lifestyle, career growth and more.
+ Savings: Our 401K matching plan-1:1 match up to 6% of salary-helps you plan ahead. Also Employee Stock Purchase Plan - 15% discount off purchase price of LiveRamp stock (U.S. LiveRampers)
+ RampRemote:A comprehensive office equipment and ergonomics program-we provide you with equipment and tools to be your most productive self, no matter where you're located
**More about us:**
**_LiveRamp's mission is to connect data in ways that matter, and doing so starts with our people. We know that inspired teams enlist people from a blend of backgrounds and experiences. And we know that individuals do their best when they not only bring their full selves to work but feel like they truly belong. Connecting LiveRampers to new ideas and one another is one of our guiding principles-one that informs how we hire, train, and grow our global team across nine countries and four continents. Click here ( to learn more about Diversity, Inclusion, & Belonging (DIB) at LiveRamp._**
LiveRamp is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics or other protected status. Qualified applicants with arrest and conviction records will be considered for the position in accordance with the San Francisco Fair Chance Ordinance.
**California residents** : Please see our California Personnel Privacy Policy ( for more information regarding how we collect, use, and disclose the personal information you provide during the job application process.
**To all recruitment agencies** : LiveRamp does not accept agency resumes. Please do not forward resumes to our jobs alias, LiveRamp employees or any other company location. LiveRamp is not responsible for any fees related to unsolicited resumes.
We are proud to be an equal employment opportunity and affirmative action employer. We believe in diversity and do not discriminate based on race, color, religion, sex, age, national origin, veteran status, sexual orientation, gender identity, disability, or any other basis of discrimination prohibited by law.
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Technical Account Manager

94278 Sacramento, California Bentley Systems

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

**Location:** Home-based, California or Oregon, United States
**Position Summary:**
Are you ready to start a new journey with a team of energized professionals advancing and connecting the world's infrastructure? Bentley is looking for you! We are looking for a Technical Account Manager, reporting to Solution Engineering Management to support key Bentley accounts.
As a Technical Account Manager (TAM), you will lead revenue goals with Bentley's strategic accounts by managing their technical relationship and strategy. The TAM combines sales methodology, industry knowledge, and technical expertise to align with sales initiatives and advocate for customers within Bentley. By collaborating with sales, product, user success, consulting, and marketing teams, the TAM ensures a comprehensive understanding of the customer's environment, challenges, and needs.
The role focuses on fostering long-term partnerships, customer expansion, and new acquisitions, aligning customers' business projects and technical goals with Bentley's vision and strategy.
**Responsibilities:**
+ **Technical Account Plan Development and Management:** In partnership with Account Managers, you will develop the detailed technical aspects of account plans and execute a strategy for closing business, supporting growth in ARR and usage of products.
+ **Technical Roadmap Influence:** Develop the required knowledge of customers' business processes, workflows, and technical requirements to provide insight and guidance required to position the value of current and new Bentley solutions.
+ **Technical Discovery & Solution Fit:** Manage technical discovery to guide the formulation of requirements definitions, scope documents, customer needs studies, and process and project assessments for sales opportunities.
+ **Customer Closure:** Align with the extended Account Advancement team to secure business and technical closure of the proposed solution. Manage technical evaluations, define solution architecture, facilitate product demonstrations, and "pilot" projects. Provide technical validation and assess proposed solutions' feasibility, correctness, and completeness; apply best practices in solving business problems.
+ **Collaboration:** Partner with cross-functional teams (Sales leadership, Success Management, Product Development, and other Solution Engineering team members) to acquire the correct talent/resource for opportunities. Provide feedback to Product Teams via established channels to improve products.
+ **Internal Leadership:** Interact and communicate with the business groups at Bentley to ensure that needs are met. Support sales opportunities and account planning, execute the Bentley Sales Process, and use Salesforce to document key activities. Connect with relevant stakeholders and users in the account during engagements and gather account-specific intelligence, feedback, and insights and share with account teams for incorporation into account strategy and plans. Collaborate with account teams to develop account strategies and attend regular account team meetings, as required, at an appropriate cadence determined by the account strategy. Attend and support escalation calls, where appropriate and required by Escalation leads.
+ Foster a culture of "One Bentley" and collaborating with internal stakeholders in a manner that benefits the Account.
+ Travel to customer sites up to 50% of the time may be required.
+ This is a full-time role.
+ Requires sitting or standing at will while performing work on a computer (or any other physical requirements ( ).
+ This role requires communication with Managers, peers and other colleagues of the company in person, and/or by utilizing Microsoft Teams chat, calling and meeting functions.
**Qualifications:**
+ Bachelor's or Master's degree in Engineering, Technology, or a related field; preferably an infrastructure-related background.
+ 10-15 years of technical sales experience in the infrastructure industry, with additional knowledge or experience in the Engineering, Construction, or Design industry.
+ Strong knowledge of infrastructure software technologies, such as virtualization, cloud computing, storage, networking, and security as they relate to transportation, water, energy, mining, or building infrastructure.
+ Proven Project Design lifecycle, coordination, and estimation workflow skillsets.
+ Experience deploying new technology into a workforce to inspire innovation, change, and efficiency.
+ Understanding of IT, and digital practice needs and pains.
+ Effectively collaborate with teams leveraging communication and project management methods to define objectives and deliver focus.
+ Independent judgment, creativity, and strong problem-solving skills using data to drive decisions.
+ Deep knowledge of Bentley Systems solutions.
**What We Offer:**
+ A great Team and culture - please see our colleague video .
+ An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction - watch this short documentary about how we got our start.
+ An attractive salary and benefits package.
+ A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups.
+ A company committed to making a real difference by advancing the world's infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world. Discover our latest user success stories for an insight into our global impact.
#LI-CS1
#LI-REMOTE
 **About Bentley Systems**
Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance. Opportunity Employer:**
Bentley is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, disability, pregnancy, protected veteran status, religion, national origin, age, genetic information or any other protected characteristic. This commitment extends to all aspects of employment, including, but not limited to, hiring, placement, promotion, compensation, and training. Know Your Rights as an applicant under the law.
Bentley Policy on EEO, Affirmative Action and Pay Transparency Non-Discrimination
Bentley participates in e-Verify / Bentley participate in e-Verify / Right to Work Notice
**Request an Accommodation:**
As an Equal Opportunity Employer, Bentley is committed to providing reasonable accommodations to applicants with disabilities. We encourage you to request a reasonable accommodation if you are not able to fully use or access our online application system. You can make an accommodation request by calling or sending us an email at
Equal Opportunity Employer/Minorities/Females/Veterans/Disabled
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Technical Account Manager

92038 La Jolla, California Altium

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

** ️ Why Altium?**
Altium is transforming the way electronics are designed and built. From startups to world's technology giants, our digital platforms give more power to PCB designers, supply chain, and manufacturing, letting them collaborate as never before.
+ Constant innovation has created a transformative technology, unique in its space
+ More than 30,000 companies and 100,000 electronics engineers worldwide use Altium
+ We are growing, debt-free, and financially strong, with the resources to become #1 in the EDA industry
**About the Role:**
As a **Technical Account Manager** , you'll be the trusted advisor for a portfolio of Altium's Enterprise customers, ensuring their success with our solutions. You'll build deep relationships, resolve technical challenges, and guide customers in optimizing Altium's tools for their unique workflows. By collaborating with R&D, Support, and Sales, you'll drive adoption, uncover growth opportunities, and advocate for customer needs-directly impacting their satisfaction and Altium's revenue. This role combines technical expertise with strategic account management, perfect for someone passionate about solving complex problems and fostering long-term customer success.
**A Day in The Life of Our Technical Account Manager:**
+ Be the primary technical contact for Enterprise customers, ensuring their success with Altium solutions
+ Build trusted relationships and guide customers on implementation, integration, and optimization
+ Troubleshoot technical issues, escalate to R&D when needed, and drive resolutions
+ Identify growth opportunities and lead strategic business reviews
+ Collaborate with Sales, Support, and R&D to align customer needs with product development
+ Advocate for customers internally and provide actionable feedback
+ Monitor customer health and mitigate risks to drive retention
**Who you are and what you'll need for this position:**
+ Bachelor's/Master's in Electrical/Mechanical Engineering or equivalent experience
+ 3+ years in technical account management, customer success, or ECAD/EDA client-facing roles
+ Hands-on Altium product experience preferred
+ Strong problem-solving and project management skills
+ Excellent communicator who can simplify technical concepts _The salary range for this role is $109,000 to $130,000._ _Actual compensation packages within this range are based on a wide array of factors unique to each candidate and role requirements, including but not limited to skill set, years and depth of experience, certifications, and specific location._ **United States Benefits**
+ Medical, Dental, Vision Plans and HSA and FSA accounts
+ ️ Basic Life and AD&D insurance; disability coverage where applicable
+ Retirement 401(k) Plan Option with Altium match
+ Paid holidays plus a "Choice Day" off per quarter
+ ️ Paid time-off on arising schedule upon key milestones
+ Sick time for Dr. appointments or family health needs
+ Family medical, maternity, paternity, and military leave
+ Flexible working arrangements available based on role and location
+ Employee referral and employee-of-the-month programs
+ Home internet allowance
+ Professional development support
+ Free lunch, snacks, and drinks in the office
+ Free parking
** Our hybrid schedule**
Our global hybrid model allows employees to work remotely two days per week. Our designated In-Office Days are Tuesday, Wednesday, and Thursday. This is when we come together in-person as a team to collaborate, learn from one another, and accelerate innovation. _Some exceptions apply._
** Also, we would like you to know**
**We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.**
** Learn more about why a career at Altium is an opportunity like no other:** Altium Benefits** **:** Are you already an Altium employee?** Please apply directly through our internal Greenhouse job board. ( If you have questions, please contact HR.
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Technical Account Manager

20080 Washington, District Of Columbia Bentley Systems

Posted 15 days ago

Job Viewed

Tap Again To Close

Job Description

**Location:** Home-based, Washington D.C. or surrounding areas, United States
**Position Summary:**
Are you ready to start a new journey with a team of energized professionals advancing and connecting the world's infrastructure? Bentley is looking for you! We are looking for a Technical Account Manager, reporting to Solution Engineering Management to support key Bentley accounts.
As a Technical Account Manager (TAM), you will lead revenue goals with Bentley's strategic accounts by managing their technical relationship and strategy. The TAM combines sales methodology, industry knowledge, and technical expertise to align with sales initiatives and advocate for customers within Bentley. By collaborating with sales, product, user success, consulting, and marketing teams, the TAM ensures a comprehensive understanding of the customer's environment, challenges, and needs.
The role focuses on fostering long-term partnerships, customer expansion, and new acquisitions, aligning customers' business projects and technical goals with Bentley's vision and strategy.
**Responsibilities:**
+ **Technical Account Plan Development and Management:** In partnership with Account Managers, you will develop the detailed technical aspects of account plans and execute a strategy for closing business, supporting growth in ARR and usage of products.
+ **Technical Roadmap Influence:** Develop the required knowledge of customers' business processes, workflows, and technical requirements to provide insight and guidance required to position the value of current and new Bentley solutions.
+ **Technical Discovery & Solution Fit:** Manage technical discovery to guide the formulation of requirements definitions, scope documents, customer needs studies, and process and project assessments for sales opportunities.
+ **Customer Closure:** Align with the extended Account Advancement team to secure business and technical closure of the proposed solution. Manage technical evaluations, define solution architecture, facilitate product demonstrations, and "pilot" projects. Provide technical validation and assess proposed solutions' feasibility, correctness, and completeness; apply best practices in solving business problems.
+ **Collaboration:** Partner with cross-functional teams (Sales leadership, Success Management, Product Development, and other Solution Engineering team members) to acquire the correct talent/resource for opportunities. Provide feedback to Product Teams via established channels to improve products.
+ **Internal Leadership:** Interact and communicate with the business groups at Bentley to ensure that needs are met. Support sales opportunities and account planning, execute the Bentley Sales Process, and use Salesforce to document key activities. Connect with relevant stakeholders and users in the account during engagements and gather account-specific intelligence, feedback, and insights and share with account teams for incorporation into account strategy and plans. Collaborate with account teams to develop account strategies and attend regular account team meetings, as required, at an appropriate cadence determined by the account strategy. Attend and support escalation calls, where appropriate and required by Escalation leads.
+ Foster a culture of "One Bentley" and collaborating with internal stakeholders in a manner that benefits the Account.
+ Travel to customer sites up to 50% of the time may be required.
+ This is a full-time role.
+ Requires sitting or standing at will while performing work on a computer (or any other physical requirements ( ).
+ This role requires communication with Managers, peers and other colleagues of the company in person, and/or by utilizing Microsoft Teams chat, calling and meeting functions.
**Qualifications:**
+ Bachelor's or Master's degree in Engineering, Technology, or a related field; preferably an infrastructure-related background.
+ 10-15 years of technical sales experience in the infrastructure industry, with additional knowledge or experience in the Engineering, Construction, or Design industry.
+ Strong knowledge of infrastructure software technologies, such as virtualization, cloud computing, storage, networking, and security as they relate to transportation, water, energy, mining, or building infrastructure.
+ Proven Project Design lifecycle, coordination, and estimation workflow skillsets.
+ Experience deploying new technology into a workforce to inspire innovation, change, and efficiency.
+ Understanding of IT, and digital practice needs and pains.
+ Effectively collaborate with teams leveraging communication and project management methods to define objectives and deliver focus.
+ Independent judgment, creativity, and strong problem-solving skills using data to drive decisions.
+ Deep knowledge of Bentley Systems solutions.
**What We Offer:**
+ A great Team and culture - please see our colleague video .
+ An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction - watch this short documentary about how we got our start.
+ An attractive salary and benefits package.
+ A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups.
+ A company committed to making a real difference by advancing the world's infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world. Discover our latest user success stories for an insight into our global impact.
#LI-CS1
#LI-REMOTE
 **About Bentley Systems**
Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance. Opportunity Employer:**
Bentley is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, disability, pregnancy, protected veteran status, religion, national origin, age, genetic information or any other protected characteristic. This commitment extends to all aspects of employment, including, but not limited to, hiring, placement, promotion, compensation, and training. Know Your Rights as an applicant under the law.
Bentley Policy on EEO, Affirmative Action and Pay Transparency Non-Discrimination
Bentley participates in e-Verify / Bentley participate in e-Verify / Right to Work Notice
**Request an Accommodation:**
As an Equal Opportunity Employer, Bentley is committed to providing reasonable accommodations to applicants with disabilities. We encourage you to request a reasonable accommodation if you are not able to fully use or access our online application system. You can make an accommodation request by calling or sending us an email at
Equal Opportunity Employer/Minorities/Females/Veterans/Disabled
View Now

Technical Account Manager

98194 Seattle, Washington LiveRamp

Posted 15 days ago

Job Viewed

Tap Again To Close

Job Description

**LiveRamp is the data collaboration platform of choice for the world's most innovative companies. A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and consumer trust. LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases-within organizations, between brands, and across its premier global network of top-quality partners.**
**Hundreds of global innovators, from iconic consumer brands and tech giants to banks, retailers, and healthcare leaders turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of their first-party data while staying on the forefront of rapidly evolving compliance and privacy requirements.**
At LiveRamp, we believe connected data drives better experiences-and we power those experiences across the advertising ecosystem with unmatched scale, privacy, and precision. As a Technical Solutions Consultant (TS), you'll partner with leading brands, agencies, platforms, and data providers to implement and optimize LiveRamp's ad tech solutions.
In this role, you'll act as a trusted technical advisor, owning key accounts from onboarding through expansion. You'll help customers activate data across channels, navigate signal loss, and measure outcomes-while also helping to build internal best practices that level up our broader team.
**Responsibilities:**
**Technical Client Solutions Management**
+ Lead the end-to-end onboarding and technical adoption of LiveRamp's ad tech solutions, serving as a trusted technical advisor to brands, advertisers, agencies, and financial institutions. Build and maintain strong, consultative client relationships to align technical implementation with business objectives.
**Implementation & System Configuration**
+ Design and execute strategic implementation plans tailored to client goals. Oversee the technical setup and configuration of data onboarding, identity resolution, and audience activation workflows within LiveRamp platforms. Troubleshoot integration challenges and deliver scalable solutions to drive platform value.
**Technical Project Management & Support**
+ Track customer adoption metrics and usage patterns to identify optimization opportunities. Proactively recommend system enhancements to improve campaign performance, operational efficiency, and alignment with evolving client needs.
**Cross-Functional Technical Collaboration**
+ Act as the technical liaison between clients and internal teams, including product, engineering, technical services, legal, and privacy. Manage escalations, support the rollout of platform updates, and coordinate QA and UAT processes for new deployments.
**Customer-Facing Technical Documentation & Enablement**
+ Develop and maintain clear, comprehensive technical documentation such as runbooks, integration guides, and workflow maps. Deliver technical enablement and training to both customers and internal teams to ensure successful product adoption and long-term success.
**Customer Advocacy & Product Feedback**
+ Translate customer feedback into actionable insights for product development and roadmap planning. Advocate for client needs to refine platform features, reduce complexity, and increase automation in workflows.
**Strategic Communication & Stakeholder Engagement**
+ Communicate complex technical concepts in a clear, client-friendly manner across both business and technical audiences. Provide regular updates on project milestones, product enhancements, and issue resolutions to drive stakeholder alignment.
**Client Engagement & Industry Representation**
+ Support LiveRamp's strategic initiatives through occasional travel for client meetings, workshops, and industry events. Strengthen client relationships and reinforce LiveRamp's position as a leading ad tech partner.
**Qualifications:**
**Technical Skills**
+ Understanding of Ad Tech Ecosystem: Familiarity with DSPs, SSPs, DMPs, CDPs, ID graphs, clean rooms, and data onboarding.
+ Data Integration & APIs: Experience working with REST APIs, file-based integrations (e.g., SFTP), and data transformation processes.
+ Web Technologies: Knowledge of web tracking (e.g., pixels, tags, cookies), identity resolution, and data flow across the martech/ad tech stack.
+ Data & Querying: Competency in SQL, data analytics tools, or scripting for troubleshooting and insights.
+ Troubleshooting & Debugging: Strong problem-solving skills in diagnosing and resolving technical issues across distributed systems.
**Client-Facing & Communication Skills**
+ Client Relationship Management: Ability to engage with both technical and non-technical stakeholders across advertisers, agencies, and publishers.
+ Solution Design & Presentation: Comfort creating and presenting solution proposals, technical diagrams, and use-case-specific workflows.
+ Project & Account Management: Experience managing complex onboarding projects with cross-functional stakeholders and tight deadlines.
+ Customer Advocacy: Ability to translate customer feedback into actionable insights for product and engineering teams.
_This is a hybrid role working 2 days a week from either our San Francisco, New York City, Seattle or Little Rock locations._
The approximate annual base compensation range is $100,000 to $140,500. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, geography, as well as internal equity among our team.
**Benefits:**
+ People: Work with talented, collaborative, and friendly people who love what they do.
+ Fun: We host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues.
+ Work/Life Harmony: Flexible paid time off, paid holidays, options for working from home, and paid parental leave.
+ Comprehensive Benefits Package: LiveRamp offers a comprehensive benefits package designed to help you be your best self in your personal and professional lives. Our benefits package offers medical, dental, vision, life and disability, an employee assistance program, voluntary benefits as well as perks programs for your healthy lifestyle, career growth and more.
+ Savings: Our 401K matching plan-1:1 match up to 6% of salary-helps you plan ahead. Also Employee Stock Purchase Plan - 15% discount off purchase price of LiveRamp stock (U.S. LiveRampers)
+ RampRemote:A comprehensive office equipment and ergonomics program-we provide you with equipment and tools to be your most productive self, no matter where you're located
**More about us:**
**_LiveRamp's mission is to connect data in ways that matter, and doing so starts with our people. We know that inspired teams enlist people from a blend of backgrounds and experiences. And we know that individuals do their best when they not only bring their full selves to work but feel like they truly belong. Connecting LiveRampers to new ideas and one another is one of our guiding principles-one that informs how we hire, train, and grow our global team across nine countries and four continents. Click here ( to learn more about Diversity, Inclusion, & Belonging (DIB) at LiveRamp._**
LiveRamp is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics or other protected status. Qualified applicants with arrest and conviction records will be considered for the position in accordance with the San Francisco Fair Chance Ordinance.
**California residents** : Please see our California Personnel Privacy Policy ( for more information regarding how we collect, use, and disclose the personal information you provide during the job application process.
**To all recruitment agencies** : LiveRamp does not accept agency resumes. Please do not forward resumes to our jobs alias, LiveRamp employees or any other company location. LiveRamp is not responsible for any fees related to unsolicited resumes.
We are proud to be an equal employment opportunity and affirmative action employer. We believe in diversity and do not discriminate based on race, color, religion, sex, age, national origin, veteran status, sexual orientation, gender identity, disability, or any other basis of discrimination prohibited by law.
View Now

Technical Account Manager

10176 New York, New York LiveRamp

Posted 15 days ago

Job Viewed

Tap Again To Close

Job Description

**LiveRamp is the data collaboration platform of choice for the world's most innovative companies. A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and consumer trust. LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases-within organizations, between brands, and across its premier global network of top-quality partners.**
**Hundreds of global innovators, from iconic consumer brands and tech giants to banks, retailers, and healthcare leaders turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of their first-party data while staying on the forefront of rapidly evolving compliance and privacy requirements.**
At LiveRamp, we believe connected data drives better experiences-and we power those experiences across the advertising ecosystem with unmatched scale, privacy, and precision. As a Technical Solutions Consultant (TS), you'll partner with leading brands, agencies, platforms, and data providers to implement and optimize LiveRamp's ad tech solutions.
In this role, you'll act as a trusted technical advisor, owning key accounts from onboarding through expansion. You'll help customers activate data across channels, navigate signal loss, and measure outcomes-while also helping to build internal best practices that level up our broader team.
**Responsibilities:**
**Technical Client Solutions Management**
+ Lead the end-to-end onboarding and technical adoption of LiveRamp's ad tech solutions, serving as a trusted technical advisor to brands, advertisers, agencies, and financial institutions. Build and maintain strong, consultative client relationships to align technical implementation with business objectives.
**Implementation & System Configuration**
+ Design and execute strategic implementation plans tailored to client goals. Oversee the technical setup and configuration of data onboarding, identity resolution, and audience activation workflows within LiveRamp platforms. Troubleshoot integration challenges and deliver scalable solutions to drive platform value.
**Technical Project Management & Support**
+ Track customer adoption metrics and usage patterns to identify optimization opportunities. Proactively recommend system enhancements to improve campaign performance, operational efficiency, and alignment with evolving client needs.
**Cross-Functional Technical Collaboration**
+ Act as the technical liaison between clients and internal teams, including product, engineering, technical services, legal, and privacy. Manage escalations, support the rollout of platform updates, and coordinate QA and UAT processes for new deployments.
**Customer-Facing Technical Documentation & Enablement**
+ Develop and maintain clear, comprehensive technical documentation such as runbooks, integration guides, and workflow maps. Deliver technical enablement and training to both customers and internal teams to ensure successful product adoption and long-term success.
**Customer Advocacy & Product Feedback**
+ Translate customer feedback into actionable insights for product development and roadmap planning. Advocate for client needs to refine platform features, reduce complexity, and increase automation in workflows.
**Strategic Communication & Stakeholder Engagement**
+ Communicate complex technical concepts in a clear, client-friendly manner across both business and technical audiences. Provide regular updates on project milestones, product enhancements, and issue resolutions to drive stakeholder alignment.
**Client Engagement & Industry Representation**
+ Support LiveRamp's strategic initiatives through occasional travel for client meetings, workshops, and industry events. Strengthen client relationships and reinforce LiveRamp's position as a leading ad tech partner.
**Qualifications:**
**Technical Skills**
+ Understanding of Ad Tech Ecosystem: Familiarity with DSPs, SSPs, DMPs, CDPs, ID graphs, clean rooms, and data onboarding.
+ Data Integration & APIs: Experience working with REST APIs, file-based integrations (e.g., SFTP), and data transformation processes.
+ Web Technologies: Knowledge of web tracking (e.g., pixels, tags, cookies), identity resolution, and data flow across the martech/ad tech stack.
+ Data & Querying: Competency in SQL, data analytics tools, or scripting for troubleshooting and insights.
+ Troubleshooting & Debugging: Strong problem-solving skills in diagnosing and resolving technical issues across distributed systems.
**Client-Facing & Communication Skills**
+ Client Relationship Management: Ability to engage with both technical and non-technical stakeholders across advertisers, agencies, and publishers.
+ Solution Design & Presentation: Comfort creating and presenting solution proposals, technical diagrams, and use-case-specific workflows.
+ Project & Account Management: Experience managing complex onboarding projects with cross-functional stakeholders and tight deadlines.
+ Customer Advocacy: Ability to translate customer feedback into actionable insights for product and engineering teams.
_This is a hybrid role working 2 days a week from either our San Francisco, New York City, Seattle or Little Rock locations._
The approximate annual base compensation range is $100,000 to $140,500. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, geography, as well as internal equity among our team.
**Benefits:**
+ People: Work with talented, collaborative, and friendly people who love what they do.
+ Fun: We host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues.
+ Work/Life Harmony: Flexible paid time off, paid holidays, options for working from home, and paid parental leave.
+ Comprehensive Benefits Package: LiveRamp offers a comprehensive benefits package designed to help you be your best self in your personal and professional lives. Our benefits package offers medical, dental, vision, life and disability, an employee assistance program, voluntary benefits as well as perks programs for your healthy lifestyle, career growth and more.
+ Savings: Our 401K matching plan-1:1 match up to 6% of salary-helps you plan ahead. Also Employee Stock Purchase Plan - 15% discount off purchase price of LiveRamp stock (U.S. LiveRampers)
+ RampRemote:A comprehensive office equipment and ergonomics program-we provide you with equipment and tools to be your most productive self, no matter where you're located
**More about us:**
**_LiveRamp's mission is to connect data in ways that matter, and doing so starts with our people. We know that inspired teams enlist people from a blend of backgrounds and experiences. And we know that individuals do their best when they not only bring their full selves to work but feel like they truly belong. Connecting LiveRampers to new ideas and one another is one of our guiding principles-one that informs how we hire, train, and grow our global team across nine countries and four continents. Click here ( to learn more about Diversity, Inclusion, & Belonging (DIB) at LiveRamp._**
LiveRamp is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics or other protected status. Qualified applicants with arrest and conviction records will be considered for the position in accordance with the San Francisco Fair Chance Ordinance.
**California residents** : Please see our California Personnel Privacy Policy ( for more information regarding how we collect, use, and disclose the personal information you provide during the job application process.
**To all recruitment agencies** : LiveRamp does not accept agency resumes. Please do not forward resumes to our jobs alias, LiveRamp employees or any other company location. LiveRamp is not responsible for any fees related to unsolicited resumes.
We are proud to be an equal employment opportunity and affirmative action employer. We believe in diversity and do not discriminate based on race, color, religion, sex, age, national origin, veteran status, sexual orientation, gender identity, disability, or any other basis of discrimination prohibited by law.
View Now
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About the latest Technical account manager Jobs in United States !

Technical Account Manager

Atlanta, Georgia Xometry

Posted today

Job Viewed

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Job Description

Job Description

Job Description

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

Xometry is seeking highly motivated Mechanical Engineers to act as customer-facing Technical Account Managers (TAMs). These TAMs will be embedded within our most strategic accounts, acting as an extension of their engineering teams. This role is a unique blend of customer engagement, technical expertise, and operational execution. TAMs will report into Operations but will work very closely with Sales to drive growth and ensure customer satisfaction.

This is a unique opportunity to join a dynamic and growing company at the forefront of digital manufacturing. If you are a highly motivated Mechanical Engineer with a passion for customer success and a desire to make a real impact this is the role for you.

Responsibilities:

Customer Integration:

  • Become a trusted advisor and technical expert for assigned enterprise accounts
  • Weekly onsite visits at customer and partner locations, building relationships and understanding their needs
  • Collaborate closely with customer engineers on Design for Manufacturing (DFM) to optimize projects for Xometry's platform
  • Proactively identify and address potential manufacturing challenges
  • Stay informed about upcoming customer projects and initiatives to ensure alignment with Xometry's capabilities

Order Fulfillment and Quality:

  • As customer projects are awarded to Xometry, ensure orders are directed to the most qualified manufacturers within our network
  • Conduct monthly on-site audits of manufacturing partners to ensure they meet Xometry's quality standards and customer specifications
  • Manage projects to successful completion, overseeing production, and ensuring on-time delivery
  • Handle critical communications, order changes, and escalations related to customer orders
  • Monitor customer-specific dashboards to track order progress, delivery metrics, and quality performance

Sales and Account Growth:

  • Partner with Enterprise Sales Executives to drive account growth and retention
  • Identify opportunities for expanding Xometry's services within existing accounts
  • Provide technical expertise and support during the sales process
  • Gather customer insights and feedback to inform sales strategies

Qualifications:

  • Bachelor's degree in Mechanical Engineering or a closely related field such Aerospace Engineering, Product Design/Development, or Industrial Engineering is required
  • 7+ years of experience in manufacturing, product development, and project management
  • Experience in the aerospace industry is highly preferred
  • Strong understanding of manufacturing processes and DFM principles, particularly as they apply to CNC applications
  • Experience in CNC Machining, Tube Bending, Composites, or 3D printing is preferred
  • Proficiency in modelling and drafting software such as Solidworks
  • Excellent communication, interpersonal, and problem-solving skills
  • Experience with CRM systems such as Salesforce
  • Proficiency in Google Suite and Microsoft Office Suite
  • Ability to travel to customer and partner sites up to 50%, travel could be short notice and range from short day trips to multi-day drips

#LI-Remote

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

View Now

Technical Account Manager

Atlanta, Georgia LIDD Consultants Inc.

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description

Job Description

Company Overview

LIDD is a leading supply chain management consulting firm. We design complex distribution centers and logistics systems to help companies move goods more efficiently. Our clients are manufacturers, distributors and retailers, including many brand names in food & beverage and consumer goods. From our offices in Montreal, Toronto, Los Angeles, Atlanta and Seoul, we tackle challenging projects in a fun and supportive environment.

Our Diversity Statement

LIDD is an equal-opportunity employer. When you join our team, you'll feel like you belong regardless of your ethnicity, religion, race, origin, gender, sexual orientation, age, marital status or disability. Let us know if you need accommodation during the recruitment process.

In this role, your main responsibilities are:

Our Technical Account Manager serves as a client-facing expert managing relationships, focusing on building long-term partnerships, and driving the successful adoption of technology solutions. Responsibilities include understanding client needs, providing technical insights, ensuring successful support of warehouse systems, and fostering growth through sales and service enhancements. This role bridges the gap between technical support and agile delivery, combining elements of a first-level technical advisor with the coordination and facilitation strengths of a Scrum Master.

  • Strengthen long-lasting relationships with 5-10 client accounts that are actively using warehouse technology solutions implemented by LIDD project teams.
  • Engage with the client’s warehouse operations and/or technical teams as part of their continuous improvement processes.
  • Guide cross-functional teams through Scrum practices. Plan sprints, manage weekly stand-ups, and monthly retrospectives effectively.
  • Act as the main point of contact for clients when they face technical issues. Ensure they are receiving adequate support and coordinating with LIDD’s internal teams as necessary.
  • Act as a trusted advisor, translating client business needs into effective warehouse technology solutions.
  • Help clients prioritize enhancements to their technology solutions, which can be done with setup or development.
  • Ensure timely and successful delivery of solutions, collaborating with internal teams to meet project objectives and with clients to test bug fixes, developments, and new processes.
  • Manage deployment cycles
  • Identify opportunities for upselling and cross-selling new services and technologies within existing accounts.

Essential Skills

  • Strong verbal and written communication skills to present and influence clients and stakeholders.
  • Strong analytical and problem-solving skills to address complex client challenges effectively.
  • Ability to understand system behaviors and troubleshoot software-related issues
  • Ability to build trust and strong relationships with key stakeholders at all levels of an organization.
  • A deep understanding of warehouse operations, supply chain management, and relevant technologies.
  • Ability to understand and meet client needs, ensuring their satisfaction and success with the technology.
  • Proven ability to drive client satisfaction and client retention.
  • Excellent organizational skills to manage multiple client accounts and prioritize tasks in a fast-paced environment.

Requirements:

  • Bachelor's Degree in Business, Finance, Computer Science, Information Systems, Engineering, Math or related field.
  • Ability to travel within the U.S.A. and Canada up to 50% of the time.

View Now

Technical Account Manager

Detroit, Michigan Xometry

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description

Job Description

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

Xometry is seeking highly motivated Mechanical Engineers to act as customer-facing Technical Account Managers (TAMs). These TAMs will be embedded within our most strategic accounts, acting as an extension of their engineering teams. This role is a unique blend of customer engagement, technical expertise, and operational execution. TAMs will report into Operations but will work very closely with Sales to drive growth and ensure customer satisfaction.

This is a unique opportunity to join a dynamic and growing company at the forefront of digital manufacturing. If you are a highly motivated Mechanical Engineer with a passion for customer success and a desire to make a real impact this is the role for you.

Responsibilities:

Customer Integration:

  • Become a trusted advisor and technical expert for assigned enterprise accounts
  • Weekly onsite visits at customer and partner locations, building relationships and understanding their needs
  • Collaborate closely with customer engineers on Design for Manufacturing (DFM) to optimize projects for Xometry's platform
  • Proactively identify and address potential manufacturing challenges
  • Stay informed about upcoming customer projects and initiatives to ensure alignment with Xometry's capabilities

Order Fulfillment and Quality:

  • As customer projects are awarded to Xometry, ensure orders are directed to the most qualified manufacturers within our network
  • Conduct monthly on-site audits of manufacturing partners to ensure they meet Xometry's quality standards and customer specifications
  • Manage projects to successful completion, overseeing production, and ensuring on-time delivery
  • Handle critical communications, order changes, and escalations related to customer orders
  • Monitor customer-specific dashboards to track order progress, delivery metrics, and quality performance

Sales and Account Growth:

  • Partner with Enterprise Sales Executives to drive account growth and retention
  • Identify opportunities for expanding Xometry's services within existing accounts
  • Provide technical expertise and support during the sales process
  • Gather customer insights and feedback to inform sales strategies

Qualifications:

  • Bachelor's degree in Mechanical Engineering or a closely related field such Aerospace Engineering, Product Design/Development, or Industrial Engineering is required
  • 7+ years of experience in manufacturing, product development, and project management
  • Experience in the aerospace industry is highly preferred
  • Strong understanding of manufacturing processes and DFM principles, particularly as they apply to CNC applications
  • Experience in CNC Machining, Tube Bending, Composites, or 3D printing is preferred
  • Proficiency in modelling and drafting software such as Solidworks
  • Excellent communication, interpersonal, and problem-solving skills
  • Experience with CRM systems such as Salesforce
  • Proficiency in Google Suite and Microsoft Office Suite
  • Ability to travel to customer and partner sites up to 50%, travel could be short notice and range from short day trips to multi-day drips

#LI-Remote

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

View Now
 

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