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• Respond to customer inquiries via phone, email, and chat in a timely and professional manner
• Provide accurate information about products and services
• Assist customers with order placement, returns, and exchanges
• Troubleshoot and resolve customer issues and complaints
• Escalate complex problems to the appropriate team member

• High school diploma or equivalent
• Proven customer service experience
• Excellent communication skills, both written and verbal
• Strong problem-solving abilities
• Ability to work independently and prioritize tasks
• Proficiency in Microsoft Office and CRM
• Handle inbound and outbound sales calls to assist customers with purchasing real estate properties
• Build and maintain relationships with customers to ensure satisfaction and repeat business
• Utilize CRM software to track sales leads and customer interactions
• Meet and exceed sales targets and goals set by management
• Provide accurate and timely information to customers regarding properties, pricing, and availability
  

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

A data entry job involves accurately and efficiently entering information into computer systems and databases. Key responsibilities include preparing and sorting data, transcribing information, verifying data accuracy, and maintaining records. Attention to detail, typing speed and accuracy, and organizational skills are essential for success in this role.

Responsibilities:

• Data Input: Transferring information from various sources (paper documents, electronic files, audio recordings) into digital formats, such as spreadsheets and databases.

• Data Verification: Ensuring accuracy and completeness of data by comparing it to source documents and correcting errors.

• Record Keeping: Maintaining and updating databases, files, and other records.

• Data Organization: Organizing and filing digital documents and records.

• Report Generation: Retrieving and generating reports based on data within the system.

• Confidentiality: Maintaining the confidentiality of sensitive information.

• Communication: Communicating with team members or supervisors to resolve data discrepancies or other issues.

Skills and Qualifications:

• Typing Speed and Accuracy: Fast and accurate typing skills are crucial for efficient data entry.

• Attention to Detail: Meticulous attention to detail to ensure data accuracy and prevent errors.

• Organizational Skills: Ability to organize and manage large amounts of data.

• Computer Literacy: Proficiency in using computers, data entry software, and common office applications like Microsoft Office Suite (Excel, Word).

• Communication Skills: Effective communication skills to interact with team members and resolve data issues.

• Database Knowledge: Basic understanding of databases and data management principles.

• Problem-Solving: Ability to identify and resolve data inconsistencies or errors.

• Time Management: Ability to prioritize tasks and meet deadlines.

• Confidentiality: Ability to handle sensitive information with discretion.

Job Title: CRM Data Analyst (Part-Time)
Location: Remote (U.S.-Based Preferred)
Job Type: Part-Time, Flexible Schedule
Pay: $35–$5 USD per hour (based on experience)
Company: Soluciones Neumáticas de Saltillo

Soluciones Neumáticas de Saltillo is hiring a CRM Data Analyst to help drive smarter customer engagement and sales performance. In this part-time, remote role, you'll work closely with our sales, support, and marketing teams to analyze CRM data, build dashboards, and uncover actionable insights that strengthen customer relationships and streamline internal workflows.

We’re looking for someone who understands both the technical and strategic sides of customer data and can translate numbers into clear business impact.

• Analyze customer data from our CRM to identify patterns, opportunities, and risks
• Design and maintain dashboards and reports for internal stakeholders
• Ensure CRM data accuracy, integrity, and standardization
• Track KPIs across the customer lifecycle (leads, conversions, retention, etc.)
• Collaborate with sales and marketing to support campaign reporting
• Generate insights that improve customer segmentation and targeting
• Recommend data-driven improvements to CRM processes and systems

• Experience as a CRM Analyst or Data Analyst with CRM focus (e.g., HubSpot, Salesforce, Zoho)
• Strong skills in Excel and data visualization tools (Power BI, Tableau, etc.)
• Attention to detail and a passion for clean, usable data
• Good understanding of sales pipelines, customer journeys, and marketing metrics
• Ability to work independently and communicate findings clearly
• English/Spanish bilingual is a plus (not required)

• $35– 45 USD per hour , depending on experience
• Flexible part-time hours (10–20 hours/week)

If you're passionate about data and customer insights, and want to make an impact in a growing industrial company — we’d love to hear from you.

The Tailings Management Specialist plays a key role in ensuring the safe design, operation, and closure of tailings storage systems. This position supports the development and implementation of tailings management strategies in alignment with regulatory requirements, company policy, and the Global Industry Standard on Tailings Management (GISTM).

Key Responsibilities

Support the design, operation, and inspection of tailings facilities in collaboration with geotechnical engineers and site teams

Monitor tailings performance data (e.g., water balance, pore pressure, stability) and provide technical insights

Contribute to risk assessments and implementation of risk mitigation measures

Assist in the preparation and review of operational, technical, and regulatory reports

Participate in inspections, audits, and dam safety reviews

Ensure compliance with local, national, and international tailings regulations and standards (e.g., GISTM, CDA, ICMM)

Maintain records of construction, operations, monitoring data, and incident reports

Support tailings governance programs, including review boards and third-party evaluations

Promote a strong safety and environmental culture across operations

Qualifications

Bachelor’s degree in Geotechnical Engineering, Civil Engineering, Environmental Engineering, or related field

1–3 years of experience in tailings, water management, geotechnical, or mine operations (entry-level applicants with relevant co-op/internship experience will be considered)

Familiarity with tailings lifecycle management, water balance modeling, and geotechnical instrumentation

Strong understanding of regulatory compliance and environmental permitting related to TSFs

Excellent data analysis, reporting, and technical writing skills

Ability to work collaboratively with multidisciplinary teams and in remote environments

Willingness to travel to mine or project sites as needed

Preferred Skills (Not Required)

Experience with slope stability and seepage modeling software (e.g., GeoStudio suite, Slide2, SEEP/W)

Knowledge of GISTM, CDA Dam Safety Guidelines, or ICMM Tailings Position Statement

EIT or pursuing Professional Engineer (P.Eng./P.E.) designation

Fluency in Spanish, French, or Portuguese (for international operations)

HR Office Coordinator

Are you a polished professional who thrives behind the scenes — keeping people organized, processes efficient, and priorities moving forward? StaffBuffalo is actively hiring for a HR Office Coordinator for a well-established, highly professional company in Amherst, NY. This is a unique opportunity to step into a trusted support role where discretion, organization, and initiative are key to success.

Paying $55,000–$5,000/year, this on-site position blends executive support, HR coordination, and project facilitation. You’ll work directly with senior leaders to help streamline operations across employee engagement, compliance, onboarding, and training. This is not your typical administrative support position — it’s a niche role that requires equal parts emotional intelligence, composure, and initiative.

The ideal candidate is someone who understands how to read the room, handle confidential information with professionalism, and move seamlessly between supporting executive-level leadership and coordinating hands-on logistics for employee trainings or events. If you're someone who naturally anticipates needs, works quietly and efficiently in the background, and takes pride in being the person others trust to get things done — this could be your perfect next step.

This is a full-time, on-site position located in Amherst, NY.

Responsibilities:

• Provide daily support across HR functions, including onboarding coordination, compliance documentation, and employee status updates
• Coordinate training logistics, assist with employee development initiatives, and help plan team engagement events
• Manage time-sensitive HR tasks including compensation adjustments, pre-employment processes, and personnel changes
• Support senior leaders with distinct priorities — balancing project-based tasks and compliance-heavy workflows
• Maintain employee records and handle all sensitive data with the highest level of confidentiality and professionalism
• Interact with employees at all levels, including warehouse staff and senior leadership — knowing how to adjust communication appropriately
• Ensure office operations run smoothly — from ordering supplies to preparing materials for internal trainings
• Present yourself professionally every day — this is a formal, high-standard workplace

Qualifications:

• 3+ years of administrative or HR support experience
• Strong communication and interpersonal skills — able to manage relationships across all levels
• Impeccable discretion, attention to detail, and ability to handle sensitive matters with care
• Highly organized with a proactive, "figure-it-out" mindset
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Comfortable working independently in a structured, formal, and fast-paced office

Benefits:

• Salary range: $55,000–$65,000/ye r, depending on experience
• Health, dental, and vision insurance
• 401(k) with employer match
• Paid time off and paid holidays
• Long-term career potential with a respected industry leader
• Supportive and professional team environment

The advertised pay range represents what we believe at the time of this job posting, that our client would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range.

Accountant
Are you an organized, detail-oriented Accounting professional ready to take the next step in your career? Whether you're just out of college or have a few solid years of accounting experience under your belt, this is a fantastic opportunity to join a fast-growing company in the legal and financial services industry. Headquartered in Buffalo, this organization is known for its collaborative culture, modern office environment, and flexible work style making it a great place to grow your accounting career while maintaining work-life balance.

This full-time, hybrid role offers a salary between $60,000-$0,000 per year, depending on experience, along with an annual performance-based bonus and generous time off. You’ll work closely with accounting leadership on core responsibilities like reconciliations, payables, receivables, and month-end close — all while gaining exposure to a high-functioning finance team that values efficiency, communication, and continual improvement.

If you’re looking for a long-term opportunity with flexibility, advancement potential, and a team that genuinely enjoys working together — this could be the perfect fit for you.

This is a hybrid position based in Buffalo, NY.

Responsibilities:

• Take ownership of accounts payable and accounts receivable processes
• Perform reconciliations and monitor invoice tracking
• Support month-end close activities and assist with journal entries
• Help maintain financial accuracy and reporting systems
• Communicate effectively across departments to support accounting operations
• Collaborate with leadership on process improvements and ongoing financial projects
• Assist with ad-hoc reporting, audits, and special projects as assigned

Qualifications:

• Bachelor’s degree in Accounting or related field required
• 1+ years of accounting experience
• Strong understanding of accounting principles and financial statements
• Proficiency in Excel and ability to learn accounting software quickly
• Excellent attention to detail and problem-solving skills
• Strong communication and interpersonal skills
• Self-starter with a “get-it-done” attitude and willingness to learn

Benefits:

• Salary range of $60,000–$80,00 /year
• Annual bonus
• 22 days PTO, plus 12 paid holidays
• Hybrid schedule (3 days in office, 2 days remote)
• Paid parking
• Health, dental, vision, and 401(k) with company match
• Opportunities for growth and advancement in a collaborative and supportive team

The advertised pay range represents what we believe at the time of this job posting, that our client would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range.

A global research technology company with a remote-friendly culture is seeking a Staff Data Scientist to lead the development of statistical models and machine learning solutions across their media measurement and analytics products. If you're excited about designing scalable models that impact global adtech strategies and love mentoring others in a high-autonomy environment, this is a perfect fit.