296,167 Jobs in New York
Customer Service Representative
Posted today
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Job Description
We need a Customer Service Representative (CSR) that serves as the first point of contact for customers, addressing questions and concerns related to a company's products or services through phone, email, or chat. Primary responsibilities include resolving issues, offering product information, processing orders, and ensuring a high level of customer satisfaction through effective communication and problem-solving. Key traits for success in this role include empathy, patience, active listening, and proficiency in customer service tools and software.
Duties / Responsibilities:
- Communicate with customers via phone or in person to provide information about products and services, process orders, close accounts, or gather details regarding complaints.
- Maintain accurate records of customer interactions, including inquiries, complaints, comments, and the actions taken to resolve issues.
- Verify that necessary changes or corrections have been made to effectively resolve customer concerns.
- Calculate service charges, collect payments or deposits, and coordinate billing arrangements as needed.
- Escalate unresolved customer issues to the appropriate department for further review and resolution.
- Analyze insurance policy terms to determine whether specific losses are covered under the policy.
- Follow up with customers to respond to inquiries, share updates on claim investigations, or communicate planned adjustments.
- Address customer complaints related to service or billing by facilitating activities such as merchandise exchanges, refunds, or billing corrections.
- Review and compare disputed items with original orders and invoice records; prepare accurate documentation for returned goods.
- Gather and evaluate all relevant information to assess the validity of customer complaints and identify potential contributing factors, such as weather-related impacts on utility bills.
Skills / Requirements / Qualifications
- Active Listening: Fully focusing on what others are saying, taking the time to understand their points, asking relevant questions, and avoiding inappropriate interruptions.
- Verbal Communication: Clearly and effectively conveying information when speaking with others.
- Customer Service Orientation: Proactively seeking opportunities to assist and support customers.
- Persuasion: Influencing others to consider different viewpoints or change their behavior when appropriate.
- Reading Comprehension: Interpreting and understanding written content in work-related documents.
- Critical Thinking: Applying logical reasoning to evaluate options, identify strengths and weaknesses, and develop effective solutions.
- Written Communication: Writing clearly and appropriately based on the needs of the audience.
- Coordination: Aligning personal actions with those of others to work efficiently and collaboratively.
- Social Awareness: Recognizing and understanding the emotions and reactions of others.
- Negotiation: Facilitating discussions to resolve differences and reach mutually beneficial agreements.
Job Zones
Title: Job Zone Two – Some Preparation Needed
Education: These roles typically require a high school diploma.
Related Experience: Some prior work-related experience, knowledge, or skills are usually beneficial. For instance, a teller would gain an advantage from previous experience in customer-facing roles.
Job Training: Positions in this zone generally require a few months to one year of on-the-job training, often working alongside experienced colleagues. Some roles may also be linked to formal apprenticeship programs.
Job Zone Examples: These jobs often focus on applying practical knowledge and interpersonal skills to assist others. Common examples include customer service representatives, retail sales associates, forest firefighters, physical therapist aides, sheet metal workers, and bank tellers.
Company Details
Customer service representative
Posted 1 day ago
Job Viewed
Job Description
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Responsibilities:
- Gathering invoices, statements, reports, personal details, documents and information from employees, other departments and clients.
- Scanning through information to identify pertinent information.
- Correcting errors and organizing the information in a manner that will optimize swift and accurate capturing.
- Creating accurate spreadsheets.
- Entering and updating information into relevant databases.
- Ensuring data is backed up.
Requirements: - High school diploma.
- 1+ years experience in a relevant field.
- Good command of English.
- Excellent knowledge of MS Office Word and Excel.
- Strong interpersonal and communication skills.
- Ability to concentrate for lengthy periods and perform accurately with adequate speed.
- Proficient touch typing skills.
Company Details
Marketing and Sales Support
Posted 3 days ago
Job Viewed
Job Description
Marketing and Sales Support
The StaffBuffalo team is growing! We’re looking for a creative, organized, and motivated Marketing and Sales Support Specialist to join our incredible team! This is a fantastic opportunity to be part of a high-performing, collaborative, and fun work environment where your creativity and attention to detail will directly contribute to our ongoing success. The role offers $16–$20/hour, professional development opportunities, hybrid flexibility, and the chance to make meaningful impact.
At StaffBuffalo, our greatest strength is how we treat one another. We foster a supportive and respectful culture where every team member is valued for their unique contributions. We’re seeking a true team player who is excited to grow with us and support the great work we do in the Buffalo community.
We work hard and truly love what we do - connecting talented professionals with outstanding career opportunities and helping businesses thrive. In this role, you’ll support both our marketing efforts (creating social media content, building campaigns, and growing our brand) and our sales operations (researching opportunities, writing outreach emails, and supporting our CRM). Your work will be instrumental in ensuring StaffBuffalo continues to stand out as the go-to recruiting and HR partner in Western New York.
If you’re excited to build your career with a company that values collaboration, innovation, and continuous learning, this is the role for you!
This is a hybrid, full-time position based out of our Buffalo, NY.
Responsibilities
Marketing Support
- Create, schedule, and post engaging social media content across multiple platforms
- Develop new strategies to market StaffBuffalo and reach target audiences
- Assist with newsletters, website updates, and marketing materials
- Track engagement and report on campaign performance
Sales Support
- Research and identify new business opportunities, companies, and contacts
- Write and automate professional sales outreach emails
- Support pipeline management by creating and updating opportunities in the CRM
- Assist with sales presentations, proposals, and client communications
General Support
- Collaborate with recruiters and partners to align marketing and sales strategies
- Keep CRM data accurate and up to date
- Assist with special projects to support overall business growth
Qualifications
- 1+ year of experience in marketing, sales support, or related role (internships are welcome)
- Strong writing and communication skills; able to create professional, engaging content
- Familiarity with social media platforms for business use
- Organized, detail-oriented, and eager to learn
- Friendly, team-oriented, and comfortable working in a collaborative environment
Why Join StaffBuffalo?
- Hybrid Schedule : Enjoy flexibility with a mix of in-office collaboration and remote work
- Great Team : Join a welcoming, supportive, and fun group of professionals
- Buffalo-Based : Convenient office location with strong community ties
- Career Growth : Learn hands-on in marketing, sales, and recruiting while making a real impact
The advertised pay range represents what we believe at the time of this job posting, that our client would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range.
Company Details
Data Analyst
Posted 6 days ago
Job Viewed
Job Description
We are seeking a talented Data Analyst to join our team at B&M CLEANUP SERVICES. The ideal candidate will be responsible for analyzing data to help drive business decisions and improve operational efficiency. If you have a passion for data and a keen eye for detail, we want to hear from you!
Responsibilities:- Collect, clean, and analyze data to identify trends and insights
- Develop and maintain dashboards and reports to track key performance metrics
- Work closely with cross-functional teams to support data-driven decision-making
- Identify opportunities for process improvement and automation
- Communicate findings and recommendations to stakeholders
- Bachelor's degree in a related field (e.g. Statistics, Mathematics, Computer Science)
- Proven experience working with data analysis tools (e.g. SQL, Python, Excel)
- Strong analytical and problem-solving skills
- Excellent communication and presentation abilities
- Ability to work independently and as part of a team
- 2+ years of experience in a data analysis role
- Experience in the cleaning services industry is a plus
Company Details
Administrative Assistant
Posted 7 days ago
Job Viewed
Job Description
Are you a detail-oriented individual with excellent organizational skills? B&M Cleanup Services is seeking an Administrative Assistant to join our team. In this role, you will provide administrative support to the office manager and assist with various office tasks to ensure smooth operations.
Responsibilities:- Manage office supplies and inventory
- Answer and direct phone calls
- Prepare and organize documents and reports
- Schedule appointments and meetings
- Assist with data entry and record keeping
- Coordinate office events and meetings
- Handle incoming and outgoing mail
- High school diploma or equivalent
- Proven experience as an administrative assistant or in a similar role
- Proficient in Microsoft Office Suite
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks
- Strong attention to detail
If you are a proactive individual with a passion for organization and efficiency, we want to hear from you! Apply now to join the B&M Cleanup Services team as an Administrative Assistant.
Company Details
General Cleaner
Posted 7 days ago
Job Viewed
Job Description
B&M CLEANUP SERVICES is seeking a reliable and detail-oriented General Cleaner to join our team. The ideal candidate will be responsible for maintaining cleanliness and sanitation standards in various facilities. If you have a keen eye for cleanliness and take pride in your work, we want to hear from you!
Responsibilities:- Perform general cleaning tasks such as dusting, vacuuming, mopping, and sanitizing surfaces
- Empty trash receptacles and dispose of waste properly
- Clean and disinfect restrooms and replenish supplies
- Monitor and report any maintenance issues or safety hazards
- Follow cleaning schedules and procedures
- Prior experience in commercial cleaning preferred
- Ability to work independently and follow instructions
- Strong attention to detail and organizational skills
- Physical stamina to stand, bend, and lift for extended periods
- Excellent communication and teamwork skills
If you are looking for a rewarding career in the cleaning industry, apply now to join our dedicated team at B&M CLEANUP SERVICES!
Company Details
Accounting Supervisor
Posted 10 days ago
Job Viewed
Job Description
Accounting Supervisor
StaffBuffalo is working with a mission-driven nonprofit organization in South Buffalo to hire an Accounting Supervisor, paying up to $75,000/year with phenomenal benefits including free college tuition benefits! This full-time, on-site Accounting Supervisor role is an exciting opportunity for an experienced accounting professional who is ready to step into a position with more ownership, leadership, and problem-solving responsibilities.
As the Accounting Supervisor, you will be trusted to lead the full financial statement process, maintain key schedules, and perform critical reconciliations that keep the organization’s finances running smoothly. The Accounting Supervisor will collaborate closely with leadership during the close process, while also maintaining independence over much of the detail work, including accruals, prepaid expenses, and variance analysis. After initial training, the Accounting Supervisor will have the autonomy to make this role their own and play a vital part in strengthening the organization’s financial operations.
This is an on-site position based in South Buffalo.
Responsibilities:
- Take ownership of financial statement preparation, including maintaining supporting schedules and ensuring accurate reconciliations.
- Review accruals, prepaid expenses, and fixed assets, escalating discrepancies when necessary.
- Analyze year-over-year variances and provide insights to leadership.
- Lead monthly and year-end close processes, ensuring timely completion of reporting.
- Research accounting questions independently, with a curiosity for the ‘why’ behind the numbers.
- Maintain compliance with nonprofit accounting standards, internal controls, and audit requirements.
- Provide initial support and direction to accounting staff, balancing leadership with collaboration.
Qualifications:
- Bachelor’s degree in Accounting or related field required.
- 4+ years of progressive accounting experience, including full financial statement preparation.
- Strong reconciliation and accrual accounting experience.
- Analytical curiosity with the ability to investigate discrepancies and problem-solve independently.
- Proficiency in Microsoft Excel and accounting software.
- Leadership skills with the ability to review work and keep schedules on track.
What You’ll Love:
- Salary up to $75,000/year.
- Free college tuition benefits for family members.
- Excellent health coverage and retirement benefits.
- Generous paid time off and extended seasonal breaks.
- Mission-driven culture with opportunities for growth.
- Meaningful work that makes a lasting impact in the community.
The advertised pay range represents what we believe at the time of this job posting, that our client would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range.
First time working with a Recruiter? No problem! We make the process as smooth and straightforward as possible. Communication is key – to get started, all we need from you is an updated resume and some time to chat. Our team will get to know and your future career goals. Throughout the process, we will provide resume feedback, schedule and prepare you for interviews, provide client feedback, and coach you through the offer stage.
StaffBuffalo is an Equal Opportunity Employer and does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, gender, gender identity or expression, marital status, physical or mental disability, military status, or unfavorable discharge from military service.
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Company Details
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Construction Project Manager
Posted 10 days ago
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Job Description
Construction Project Manager
Are you an experienced Project Manager with a deep understanding of construction fieldwork and a drive to lead complex, high-impact projects? StaffBuffalo is partnering with a well-established construction company to hire a full-time, salaried Construction Project Manager to oversee a variety of foundation and structural projects across New York State. This role offers a highly competitive salary range of $75,000 to $135,000 per year, depending on relevant industry experience, and provides the chance to take ownership of some of the most technically challenging work in the field.
The ideal candidate is someone who thrives in fast-paced environments, knows how to manage the moving parts of a job site, and brings hands-on leadership to every phase of construction. You’ll be responsible for ensuring that projects are delivered safely, on time, and within budget, while maintaining strong relationships with clients, engineers, subcontractors, and crews. Projects may involve driven piles, caissons, micro piles, soldier pile and lagging, auger cast piles, tiebacks, sheet piling, and ground improvement systems — so previous experience with deep foundation methods is a strong advantage.
If you're looking for a role where you can put your technical knowledge and project coordination skills to work on challenging builds across the state, this is your opportunity to join a respected team that values initiative, accountability, and quality workmanship.
This is an in-person role in the Buffalo/Western New York area, with site visits throughout NYS – multiple times per week.
What You’ll Do:
- Manage field operations for complex construction projects from pre-construction through completion
- Coordinate daily site activities, materials, subcontractors, and equipment to ensure deadlines, safety, and budget compliance
- Maintain all job site documentation and lead project scheduling, reporting, and client communications
- Work hands-on across a range of deep foundation specialties including driven piles, caissons, sheet piling, micro piles, soldier pile and lagging, auger cast piles, tiebacks, and ground improvement systems
- Collaborate with engineering teams and field staff to execute technically demanding work to specification
- Travel to various job sites across New York State
Qualifications:
- 5+ years of project management experience in the construction industry
- Deep foundation or heavy civil project experience is strongly preferred
- Engineering degree is a plus, but not required
- Strong leadership and organizational skills with a field-first mindset
- Experience with Procore and Excel
- Ability to manage multiple job sites and travel frequently within NYS
- Excellent communication skills and a hands-on, problem-solving attitude
Compensation & Benefits:
- Competitive base salary with bonus potential
- Full health coverage for individuals; family plans subsidized by employer
- 2 weeks PTO to start, with a flexible, relaxed time-off policy
If you’re ready to take the lead on technically rewarding construction projects and bring your expertise to a company that values hard work and integrity—apply today!
The advertised pay range represents what we believe at the time of this job posting, that our client would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range.
First time working with a Recruiter? No problem! We make the process as smooth and straightforward as possible. Communication is key – to get started, all we need from you is an updated resume and some time to chat. Our team will get to know and your future career goals. Throughout the process, we will provide resume feedback, schedule and prepare you for interviews, provide client feedback, and coach you through the offer stage.
StaffBuffalo is an Equal Opportunity Employer and does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, gender, gender identity or expression, marital status, physical or mental disability, military status, or unfavorable discharge from military service.
#INDSBHIGH
Company Details
Construction Site Superintendent
Posted 10 days ago
Job Viewed
Job Description
Construction Site Superintendent
StaffBuffalo is hiring a full-time Construction Site Superintendent for a well-established construction company based in the Buffalo, NY area. This is a great opportunity for a hands-on leader with a background in construction management or heavy civil construction who’s ready to take charge of daily field operations. With a salary range of $70,000 to $100,000 per year, depending on experience, this role offers competitive compensation, strong benefits, and a chance to grow with a respected industry leader.
In this role, you’ll oversee job site activity, coordinate crews and subcontractors, and ensure that projects stay on schedule, on budget, and in line with safety and quality expectations. While experience in deep foundation work is a plus, it’s not required — the company is willing to train the right person who brings the right attitude and leadership potential. Candidates should have at least a 2-year degree in Construction Management and/or equivalent hands-on experience in field supervision within heavy civil construction environments.
Travel is a required part of this position, with job sites located mostly throughout New York State. This is a full-time, on-site role based out of the Buffalo/Western NY area, and the ideal candidate should be comfortable working in the field as part of a boots-on-the-ground team.
Responsibilities:
- Supervise day-to-day construction activities on active job sites
- Coordinate crews, subcontractors, materials, and equipment
- Monitor site safety, productivity, and quality control
- Maintain daily reports, progress tracking, and communication with project management
- Work collaboratively with engineers and estimators to ensure plans are executed accurately
- Travel regularly (approx. 60%) to project sites across New York State, (home on weekends).
Qualifications:
- 5+ years of experience in construction field supervision and a 2-year degree in Construction Management preferred
- Heavy civil construction experience strongly preferred
- Leadership qualities with a proactive, team-focused mindset
- Strong organizational skills and comfort managing multiple crews and site logistics
- Experience with Procore and Excel
- Ability to travel regularly across NYS and work onsite
- Excellent communication skills and a commitment to safety and performance
Compensation & Benefits:
- Competitive base salary with year-end bonus
- Full health coverage for individuals; family plans subsidized by employer
- 2 weeks PTO to start, with a flexible, relaxed time-off policy
If you’re ready to bring your field leadership experience to a company that values performance, accountability, and technical excellence—apply today!
The advertised pay range represents what we believe at the time of this job posting, that our client would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range.
First time working with a Recruiter? No problem! We make the process as smooth and straightforward as possible. Communication is key – to get started, all we need from you is an updated resume and some time to chat. Our team will get to know and your future career goals. Throughout the process, we will provide resume feedback, schedule and prepare you for interviews, provide client feedback, and coach you through the offer stage.
StaffBuffalo is an Equal Opportunity Employer and does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, gender, gender identity or expression, marital status, physical or mental disability, military status, or unfavorable discharge from military service.
#INDSBHIGH
Company Details
Controller
Posted 10 days ago
Job Viewed
Job Description
Controller
Are you an experienced accounting professional ready to step into a true leadership role with the independence to drive results? StaffBuffalo is partnering with a well-established construction firm, about 20-30 minutes East of Buffalo to identify a Controller who can confidently oversee the company’s financial operations and lead a small accounting team. This full-time, on-site position offers up to $125,000 annually, a year-end performance bonus, generous 401(k) contributions, and comprehensive health benefits.
This role is ideal for someone who thrives in a fast-paced, roll-up-your-sleeves environment and is eager to take ownership of the accounting function with minimal handholding. The Controller will manage certified payroll and union reporting, direct monthly and year-end closings, and spearhead accounting initiatives that support continued company growth. Construction accounting experience is required, as the owners are seeking someone who can be their trusted in-office leader while they are out on job sites. If you’re looking to make a lasting impact in a stable, growth-focused organization, this is the opportunity to do it.
This is an on-site position, about 20-30 minutes East of Buffalo, NY
Responsibilities:
- Lead day-to-day accounting functions, including billing, accounts payable/receivable, payroll, and job cost tracking
- Manage certified payroll and union compliance across multi-state operations
- Direct month-end and year-end close procedures; liaise with external CPAs as needed
- Oversee and support two direct reports in accounting and payroll
- Step into processing duties when needed to ensure seamless coverage
- Maintain financial records and ensure compliance with internal policies and external regulations
Qualifications:
- 5+ years of accounting experience, ideally within the construction industry
- Experience with certified payroll and union environments is highly preferred
- Proven ability to lead with integrity, take initiative, and handle multiple responsibilities
- CPA preferred, but not required
Benefits:
- Competitive base salary with year-end bonus
- Full health coverage for individuals; family plans subsidized by employer
- 2 weeks PTO to start, with a flexible, relaxed time-off policy
This is a unique opportunity to join a trusted construction firm in a key financial leadership role. If you’re proactive, dependable, and excited about bringing your skills to a high-performing team—apply today!
The advertised pay range represents what we believe at the time of this job posting, that our client would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range.
First time working with a Recruiter? No problem! We make the process as smooth and straightforward as possible. Communication is key – to get started, all we need from you is an updated resume and some time to chat. Our team will get to know and your future career goals. Throughout the process, we will provide resume feedback, schedule and prepare you for interviews, provide client feedback, and coach you through the offer stage.
StaffBuffalo is an Equal Opportunity Employer and does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, gender, gender identity or expression, marital status, physical or mental disability, military status, or unfavorable discharge from military service.
#INDCPA