650 Hospitality jobs in Austin

Our client, a premier collection of luxury hotels and resorts, is seeking a highly analytical and strategically-minded Director of Revenue Management to join their esteemed team. This fully remote position offers an exceptional opportunity for a seasoned professional to drive profitability and optimize revenue streams across multiple high-end properties. You will be responsible for developing and executing comprehensive revenue management strategies, including pricing, forecasting, inventory control, and market analysis. The ideal candidate will possess a deep understanding of the hospitality industry, a proven ability to leverage data-driven insights, and a passion for maximizing financial performance. Key responsibilities involve analyzing market trends, competitor activities, and booking patterns to identify opportunities for revenue growth. You will work closely with hotel management teams to implement yield management tactics, ensure optimal room occupancy, and enhance the guest experience through strategic pricing. The role requires continuous monitoring of key performance indicators (KPIs) and the ability to adapt strategies in response to changing market dynamics. This is a critical role requiring strong leadership, excellent communication, and exceptional analytical skills, all managed within a remote-first framework. You will be expected to build strong relationships with hotel general managers and sales teams, providing them with the insights and tools needed to achieve their revenue goals. A Bachelor's degree in Hospitality Management, Business Administration, Finance, or a related field is required. A minimum of 7 years of progressive experience in revenue management within the luxury hotel sector is essential. Demonstrated success in developing and implementing effective revenue strategies that have led to measurable increases in RevPAR and profitability is crucial. Proficiency in revenue management systems (e.g., Delphi, Opera PMS, IDeaS), statistical analysis, and advanced Excel skills is a must. The ability to work independently, manage multiple projects concurrently, and present complex information clearly and concisely to stakeholders is paramount. This role offers the chance to make a significant impact on the financial success of a renowned hospitality brand from the convenience of a remote work setting.

Advanced Hospitality Internship

Kalahari Resorts & Conventions delivers a beyond-expectations waterpark resort and conference experience all under one roof. The authentically African-themed resort is home to America's largest indoor waterparks and features well-appointed guest rooms, full-service Spa Kalahari, a fun-filled family entertainment center, on-site signature restaurants, unique retail shops and a state-of-the-art convention center.

We are inviting you to apply for our open Advanced Hospitality Internship. This track offers on-the-job training, exciting guest interaction, mentoring relationships with regular coaching, and an opportunity to connect and build life-long relationships with hospitality leaders and peers.

There are a select number of spots available in this program at each of our four resorts: Wisconsin Dells, Wisconsin; Sandusky, Ohio; Pocono Manor, Pennsylvania; and Round Rock, Texas. By applying here, you may be considered for any of the resorts, according to your preference.

This internship is front-line work, mixed with learning various supervisory roles. This experience does not rotate between different areas, but you may be asked to help in other areas as business volumes vary.

One or more of these criteria must apply to be eligible:

• Have significant experience in the hospitality industry
• Have completed the Hospitality Introduction Internship
• Have previously been a Kalahari Resorts Associate
• Be ready to graduate in 2025 or 2026

We view this experience as a chance for you to showcase your talents and to make a positive difference. Successful interns will be strongly considered to remain with the company after completion of the internship (or graduation, as applicable).

Salary: $18/hour

Below are the different Advanced Hospitality internship departments available:

Front Office

Assist our managerial team with the daily operations of running America's Largest Waterpark Resorts. After successfully learning our software systems, SOPs and showing continued growth, each Advanced Hospitality Front Office intern will be given a variety of supervisory tasks to further your education.

Housekeeping

Kalahari guests are accustomed to experiencing a high level of guest service and cleanliness during their stay. Participants will be able to ensure that guests receive that level of service upon arrival and throughout their stay. Interns may experience different supervisory opportunities in Housekeeping, Common Area, or Laundry.

Cuisine

If you're interested in learning systems, working in multiple concepts, scratch cooking and finding out how Kalahari feeds the masses down to an intimate dinner that this is for you! Previous cooking experience is necessary.

Dry Park Operations, Indoor Theme Park (Wisconsin & Texas)

Can you believe that we operate indoor play spaces up to 125,000 square feet that feature so much, including a six-story Ferris wheel! Advanced Hospitality Dry Park Operations interns will learn how to operate attractions, then assist in the supervision of our amazing ride attendants and daily activities.

Food & Beverage

All Kalahari properties have multiple food & beverage concepts, including a coffee and scratch-pastry shop, sit-down restaurants, beverage operations, and a full-service convention center. As a Food & Beverage Intern, you will gain the unforgettable experience of being part of our front-of-the-house teams in one of these areas.

Human Resources

Human Resources carries the voice of the associates, acts as business partner to achieve company goals, and continuously promotes diversity and inclusion in our company's culture. A HR intern's duties can include: HRIS projects, applicant tracking, file management, uniform management, and international student program administration.

Marketing

It takes talented associates to develop, produce and measure marketing initiatives. Among other duties, Marketing interns will gain experience working cross-functionally to assist with projects, social media, PR initiatives, and print distribution. Having advanced experience in content creation (photography, social media, and/or copywriting) is a requirement.

Retail

Join this program that includes a mix of Retail and kid's activities at Kalahari. This opportunity will include a behind-the-scenes experience of creating guest memories and understanding what it takes to operate multiple retail outlets.

Company Mission

We promise to deliver products and services beyond expectations.

Recruiting Vision

We understand that the individual is the most important element in the recruitment process. In mirroring the spirit of the brand, we promise authenticity, curiosity, honesty, timeliness, and follow-through. Whether a current opening exists or not, relationship building is critical to the success of our company.

A Sampling of Our Benefits

Our team enjoys a comprehensive and attractive benefits plan:

• Promotion from within
• Mental, Financial, Physical, Work/Life and Career wellness initiatives
• Educational opportunities
• Full and varied benefit package available for full-time associates
• 401(k) with company match
• Appreciation days, parties, and retention programs
• Paid time off and holiday pay
• Discounts and resort perks

Kalahari Resorts & Conventions frequently receives awards and accolades for taking care of its associates and our guests. Recognition includes Forbes America's Best Midsize Employers, Cond Nast Traveler's #1 World's Coolest Indoor Waterparks, Best Family-Friendly Meeting Hotel and Resort in Smart Meeting's Smart Stars Awards, Parents' Magazine Kids' Travel Award Winner and TripAdvisor's Travelers' Choice Awards.

Current locations include Wisconsin Dells, Wisconsin (2000), Sandusky, Ohio (2005), Pocono Manor, Pennsylvania (2015), Round Rock, Texas (2020), and Spotsylvania County, Virginia (2026).

Kalahari Resorts & Conventions is an equal opportunity employer.

Kalahari Resorts & Conventions delivers a beyond-expectations waterpark resort and conference experience all under one roof. The authentically African-themed resort is home to America's largest indoor waterparks and features well-appointed guest rooms, full-service Spa Kalahari, a fun-filled family entertainment center, on-site signature restaurants, unique retail shops and a state-of-the-art convention center.

We are inviting you to apply for our open Advanced Hospitality Internship . This track offers on-the-job training, exciting guest interaction, mentoring relationships with regular coaching, and an opportunity to connect and build life-long relationships with hospitality leaders and peers.

There are a select number of spots available in this program at each of our four resorts: Wisconsin Dells, Wisconsin; Sandusky, Ohio; Pocono Manor, Pennsylvania; and Round Rock, Texas). By applying here, you may be considered for any of the resorts, according to your preference.

This internship is front-line work, mixed with learning various supervisory roles. This experience does not rotate between different areas, but you may be asked to help in other areas as business volumes vary.

One or more of these criteria must apply to be eligible:

• Have significant experience in the hospitality industry

• Have completed the Hospitality Introduction Internship

• Have previously been a Kalahari Resorts Associate

• Be ready to graduate in 2025 or 2026.

We view this experience as a chance for you to showcase your talents and to make a positive difference. Successful interns will be strongly considered to remain with the company after completion of the internship (or graduation, as applicable).

Salary: $18/hour

Below are the different Advanced Hospitality internship departments available:

FRONT OFFICE

Assist our managerial team with the daily operations of running America's Largest Waterpark Resorts. After successfully learning our software systems, SOPs and showing continued growth, each Advanced Hospitality Front Office intern will be given a variety of supervisory tasks to further your education.

HOUSEKEEPING

Kalahari guests are accustomed to experiencing a high level of guest service and cleanliness during their stay. Participants will be able to ensure that guests receive that level of service upon arrival and throughout their stay. Interns may experience different supervisory opportunities in Housekeeping, Common Area, or Laundry.

CULINARY

If you're interested in learning systems, working in multiple concepts, scratch cooking and finding out how Kalahari feeds the masses - down to an intimate dinner - that this is for you! Previous cooking experience is necessary.

DRY PARK OPERATIONS, INDOOR THEME PARK (Wisconsin & Texas)

Can you believe that we operate indoor play spaces up to 125,000 square feet that feature so much, including a six-story Ferris wheel! Advanced Hospitality Dry Park Operations interns will learn how to operate attractions, then assist in the supervision of our amazing ride attendants and daily activities.

FOOD & BEVERAGE

All Kalahari properties have multiple food & beverage concepts, including a coffee and scratch-pastry shop, sit-down restaurants, beverage operations, and a full-service convention center. As a Food & Beverage Intern, you will gain the unforgettable experience of being part of our front-of-the-house teams in one of these areas.

HUMAN RESOURCES

Human Resources carries the voice of the associates, acts as business partner to achieve company goals, and continuously promotes diversity and inclusion in our company's culture. A HR intern's duties can include: HRIS projects, applicant tracking, file management, uniform management, and international student program administration.

MARKETING

It takes talented associates to develop, produce and measure marketing initiatives. Among other duties, Marketing interns will gain experience working cross-functionally to assist with projects, social media, PR initiatives, and print distribution. Having advanced experience in content creation (photography, social media, and/or copywriting) is a requirement.

RETAIL

Join this program that includes a mix of Retail and kid's activities at Kalahari. This opportunity will include a behind-the-scenes experience of creating guest memories and understanding what it takes to operate multiple retail outlets.

Company Mission

We promise to deliver products and services beyond expectations.

Recruiting Vision

We understand that the individual is the most important element in the recruitment process. In mirroring the spirit of the brand, we promise authenticity, curiosity, honesty, timeliness, and follow-through. Whether a current opening exists or not, relationship building is critical to the success of our company.

A Sampling of Our Benefits

Our team enjoys a comprehensive and attractive benefits plan:

• Promotion from within

• Mental, Financial, Physical, Work/Life and Career wellness initiatives

• Educational opportunities

• Full and varied benefit package available for full-time associates

• 401(k) with company match

• Appreciation days, parties, and retention programs

• Paid time off and holiday pay

• Discounts and resort perks

Kalahari Resorts & Conventions frequently receives awards and accolades for taking care of its associates and our guests. Recognition includes Forbes America's Best Midsize Employers , Condé Nast Traveler's #1 World's Coolest Indoor Waterparks, Best Family-Friendly Meeting Hotel and Resort in Smart Meeting's Smart Stars Awards, Parents' Magazine Kids' Travel Award Winner and TripAdvisor's Travelers' Choice Awards.

Current locations include Wisconsin Dells, Wisconsin (2000), Sandusky, Ohio (2005), Pocono Manor, Pennsylvania (2015), Round Rock, Texas (2020), and Spotsylvania County, Virginia (2026).

Kalahari Resorts & Conventions is an equal opportunity employer.

Overview:

The mission of Hooters is to “Make People Happy” and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick and efficient service and a clean and friendly atmosphere. You will have the opportunity to be cross trained in three areas of responsibility.

Performing the Host role; ultimately responsible for greeting the customer immediately when they enter Hooters. This position must possess a personal and energetic personality to welcome and seat guests ensuring their needs are accommodated. The Host recognizes and knows how to assist parties with children, large parties, businessmen/women and all other types of people that enter Hooters doors. The Host controls the flow of the restaurant through seating and to alleviate Hooters Girls from getting multiple tables at one time to ensure each guest gets an excellent service experience. The Host must be aware of new menu items and specials and be able to answer all questions about the menu. The Host may also act as the person responsible for selling Merchandise.

Preforming the To-Go role; taking orders via phone, delivery service apps/tablets, online orders, and walk-in guests. This role time, and order accuracy. Additional duties of this position will include suggestive selling, ensuring order accuracy, orders packaged accurately, and receiving payment. The To-Go position must be aware of new menu items and specials and be able to answer all questions about the menu.

Performing the Staff role; maintaining cleanliness and sanitation of various areas of the restaurant to include the parking lot, Front of House, and restrooms. This role plays a significant part of the guests’ perception of the atmosphere. Attention to detail of restaurant needs in all aspects of staff support responsibilities. Keeps all wait stations full stocked and maintained. If applicable, Staff may assist in stocking and cleanliness of the Hooters bar area and performing Food Runner task. The ability to prioritize multiple tasks to ensure operations run efficiently is important. All employees will be required to embrace the Company’s core values: S how You Care, E levate the Spirit, R espect Everyone, V alues Feedback, and E xceeds Expectations.

Responsibilities:

a. Guest Happiness

· Food & Beverage Quality Assurance

· Order Accuracy

· Speed of Service

· Accurate Food Presentation

· Friendly & Attentive Customer Service

b. Financial Management

· Responsible Cash Handling

c. Brand Operating Standards

· Welcoming, Personal, & Courteous

· Ensures Proper Sanitation and Food Handling

· Prepared, in Uniform & Punctual for Shift

· Cleanliness

d. Other

· Menu Knowledge

· Rotation Seating

· Aware of Events & Specials

· Sense of Urgency

· Store Events Spokesperson

· Ensures Proper Sanitation and Cleanliness of Sell Windows and Wait Stations

· Facility Maintenance and Cleanliness

· Ensures Products are Available for FOH Employees

Qualifications:

• Must be 17/18 years of age or older
• Customer Service Skills
• Basic Mathematical Computations Skills
• Ability to Promote Brand Integrity
• Ability to Maintain Professionalism at All Times
• Ability to Communicate Clearly
• Ability to Work Well with Others
• Ability to Multi-Task within a Fast-Paced Environment
• Ability to Adapt to Change
• Menu Knowledge
• Knowledge of Sanitation and Use of MSDS

All applicants applying for a position involved in the service of alcoholic beverages must have a valid ServSafe alcohol certification, and all applicants must have any other legally required certification prior to beginning work and in order to be eligible to work for Hooters. The applicant will not be compensated for the completion of any training required to get the required certification, and gaining such certification does not guarantee the applicant continued employment.

Hooters of America LLC. is an equal opportunity employer and committed to workplace diversity. M/F/D/V are encouraged to apply

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

Hospitality Introduction Internship

Kalahari Resorts & Conventions delivers a beyond-expectations waterpark resort and conference experience all under one roof. The authentically African-themed resort is home to America's largest indoor waterparks and features well-appointed guest rooms, full-service Spa Kalahari, a fun-filled family entertainment center, on-site signature restaurants, unique retail shops and a state-of-the-art convention center.

We are inviting you to apply for our open Hospitality Introduction Internship. This program is an introduction to Kalahari's unique brand and culture. You will learn and work in a fast-paced environment, while making a daily difference in one of our departments. Most of your time will be spent engaging with guests and performing the job functions of a line-level hospitality associate.

There are a select number of spots available in this program at each of our four resorts: Wisconsin Dells, Wisconsin; Sandusky, Ohio; Pocono Manor, Pennsylvania; and Round Rock, Texas. By applying here, you may be considered at any of the resorts, according to your preference. This is a working internship, open to students ranging from juniors and seniors in high school to incoming freshmen, sophomores, and juniors in college. Geared toward those ready to dip their toes into the hospitality pool, this is an excellent introduction to the industry.

Salary: $16.25/hour

Below are the different departments that offer the Hospitality Introduction program:

Rooms - Front of House and Back of House

Successful hospitality leaders know that an understanding of the rooms division is needed. There are two Hospitality Introduction opportunities within our Rooms internship:

1. As our first point of contact, the front office team sets the tone for a guest's stay. Applicants should have at least a year of previous customer service skills. Positions can include the Front Desk, Concierge, PBX (Operator), Valet, Shuttle, or Bell Staff.
2. Kalahari guests are accustomed to experiencing a high level of guest service and cleanliness during their stay. Participants will be able to ensure that guests receive that level of service upon arrival and throughout their stay. Interns may experience different opportunities in Housekeeping, Common Area, or Laundry.

Kalahari Experience Center (Wisconsin Only)

The Wisconsin Dells resort houses a state-of-the-art call center for all inbound telephone communication, including the booking of many of our reservations. Working as a guide, the goal is to enhance the guest experience starting with the first call.

Waterpark

This role is generally reserved for majors such as Park & Recreation or Sports & Event Management but is open to anyone. Associates in this department must complete a Red Cross lifeguard certification program. A Waterpark Intern could be involved as a Lifeguard, Waterpark Maintenance or Park Keeper.

Food & Beverage

All Kalahari properties have multiple food & beverage concepts, including a coffee and scratch-pastry shop, sit-down restaurants, beverage operations, and a full-service convention center. As a Food & Beverage Intern, you will gain the unforgettable experience of being part of our front-of-the-house teams in one of these areas.

Retail

Retail interns will help create an unforgettable guest experience in our variety of retail outlets, including souvenir items, clothing, beachwear, and more!

Company Mission

We promise to deliver products and services beyond expectations.

Recruiting Vision

We understand that the individual is the most important element in the recruitment process. In mirroring the spirit of the brand, we promise authenticity, curiosity, honesty, timeliness, and follow-through. Whether a current opening exists or not, relationship building is critical to the success of our company.

A Sampling of Our Benefits

Our team enjoys a comprehensive and attractive benefits plan:

• Promotion from within
• Mental, Financial, Physical, Work/Life and Career wellness initiatives
• Educational opportunities
• Full and varied benefit package available for full-time associates
• 401(k) with company match
• Appreciation days, parties, and retention programs
• Paid time off and holiday pay
• Discounts and resort perks

Kalahari Resorts & Conventions frequently receives awards and accolades for taking care of its associates and our guests. Recognition includes Forbes America's Best Midsize Employers, Cond Nast Traveler's #1 World's Coolest Indoor Waterparks, Best Family-Friendly Meeting Hotel and Resort in Smart Meeting's Smart Stars Awards, Parents' Magazine Kids' Travel Award Winner and TripAdvisor's Travelers' Choice Awards.

Current locations include Wisconsin Dells, Wisconsin (2000), Sandusky, Ohio (2005), Pocono Manor, Pennsylvania (2015), Round Rock, Texas (2020), and Spotsylvania County, Virginia (2026).

Kalahari Resorts & Conventions is an equal opportunity employer.

Kalahari Resorts & Conventions delivers a beyond-expectations waterpark resort and conference experience all under one roof. The authentically African-themed resort is home to America's largest indoor waterparks and features well-appointed guest rooms, full-service Spa Kalahari, a fun-filled family entertainment center, on-site signature restaurants, unique retail shops and a state-of-the-art convention center.

We are inviting you to apply for our open Hospitality Introduction Internship . This program is an introduction to Kalahari's unique brand and culture. You will learn and work in a fast-paced environment, while making a daily difference in one of our departments. Most of your time will be spent engaging with guests and performing the job functions of a line-level hospitality associate.

There are a select number of spots available in this program at each of our four resorts: Wisconsin Dells, Wisconsin; Sandusky, Ohio; Pocono Manor, Pennsylvania; and Round Rock, Texas). By applying here, you may be considered at any of the resorts, according to your preference.

This is a working internship, open to students ranging from juniors and seniors in high school to incoming freshmen, sophomores and juniors in college. Geared toward those ready to dip their toes into the hospitality pool, this is an excellent introduction to the industry.

Salary: $16.25/hour

Below are the different departments that offer the Hospitality Introduction program:

ROOMS - FRONT OF HOUSE and BACK OF HOUSE

Successful hospitality leaders know that an understanding of the rooms division is needed. There are two Hospitality Introduction opportunities within our Rooms internship:

1. As our first point of contact, the front office team sets the tone for a guest's stay. Applicants should have at least a year of previous customer service skills. Positions can include the Front Desk, Concierge, PBX (Operator), Valet, Shuttle, or Bell Staff.

1. Kalahari guests are accustomed to experiencing a high level of guest service and cleanliness during their stay. Participants will be able to ensure that guests receive that level of service upon arrival and throughout their stay. Interns may experience different opportunities in Housekeeping, Common Area, or Laundry.

KALAHARI EXPERIENCE CENTER (Wisconsin Only)

The Wisconsin Dells resort houses a state-of-the-art call center for all inbound telephone communication, including the booking of many of our reservations. Working as a guide, the goal is to enhance the guest experience starting with the first call.

WATERPARK

This role is generally reserved for majors such as Park & Recreation or Sports & Event Management but is open to anyone. Associates in this department must complete a Red Cross lifeguard certification program. A Waterpark Intern could be involved as a Lifeguard, Waterpark Maintenance or Park Keeper.

FOOD & BEVERAGE

All Kalahari properties have multiple food & beverage concepts, including a coffee and scratch-pastry shop, sit-down restaurants, beverage operations, and a full-service convention center. As a Food & Beverage Intern, you will gain the unforgettable experience of being part of our front-of-the-house teams in one of these areas.

RETAIL

Retail interns will help create an unforgettable guest experience in our variety of retail outlets, including souvenir items, clothing, beachwear, and more!

Company Mission

We promise to deliver products and services beyond expectations.

Recruiting Vision

We understand that the individual is the most important element in the recruitment process. In mirroring the spirit of the brand, we promise authenticity, curiosity, honesty, timeliness, and follow-through. Whether a current opening exists or not, relationship building is critical to the success of our company.

A Sampling of Our Benefits

Our team enjoys a comprehensive and attractive benefits plan:

• Promotion from within
• Mental, Financial, Physical, Work/Life and Career wellness initiatives
• Educational opportunities
• Full and varied benefit package available for full-time associates
• 401(k) with company match
• Appreciation days, parties, and retention programs
• Paid time off and holiday pay
• Discounts and resort perks

Kalahari Resorts & Conventions frequently receives awards and accolades for taking care of its associates and our guests. Recognition includes Forbes America's Best Midsize Employers , Condé Nast Traveler's #1 World's Coolest Indoor Waterparks, Best Family-Friendly Meeting Hotel and Resort in Smart Meeting's Smart Stars Awards, Parents' Magazine Kids' Travel Award Winner and TripAdvisor's Travelers' Choice Awards.

Current locations include Wisconsin Dells, Wisconsin (2000), Sandusky, Ohio (2005), Pocono Manor, Pennsylvania (2015), Round Rock, Texas (2020), and Spotsylvania County, Virginia (2026).

Kalahari Resorts & Conventions is an equal opportunity employer.

What you will be doing

People Development:

• Lead a shift through hospitality
• Coach and develop Team Members in a positive way
• Have fun at work!

Operations:

• Lead by example in product quality, consistency of execution, speed of service, restaurant cleanliness, maintenance, and guest service
• Utilize and maintain operational documents when needed
• Responsible for proper sanitation standards and rewarding good behaviors

WHAT WE OFFER

• $16 per hour plus Tips!
• Paid Time Off (PTO) program
• Health, Dental, Vision, Pet Insurance, STD, LTD, Mental Health
• 401k enrollment with company match (eligible after 1 year of service)
• Tuition Reimbursement up to $2,000 (eligible after 1 year of service)
• 50% off shift meals.
• Casual work environment - celebrate your authentic individuality
• Leadership development opportunities - we aim to promote from within our organization, and we're growing!

Physical Demands

• Flexible schedule expected including nights and weekends
• Willingness to be hands-on
• Strong communication skills
• Ability to work cohesively in a team environment as well as perform job functions

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Our client, a premier hospitality group known for creating unforgettable experiences, is looking for a highly creative and experienced Senior Hospitality Event Manager to join their fully remote team. In this role, you will be responsible for the conceptualization, planning, and flawless execution of a wide range of high-profile events, from corporate functions and galas to weddings and conferences. This is a unique opportunity to leverage your expertise in event management, vendor relations, and client coordination from anywhere in the US, contributing to the success of cutting-edge events. The position requires exceptional organizational skills, a keen eye for detail, and a passion for delivering outstanding results.

Responsibilities:

• Lead the planning and execution of diverse events, ensuring they align with client objectives and brand standards.
• Manage all aspects of event logistics, including venue selection, catering, audiovisual, entertainment, staffing, and transportation.
• Develop detailed event budgets and manage expenditures to ensure profitability and adherence to financial targets.
• Cultivate and maintain strong relationships with vendors, suppliers, and external partners, negotiating contracts and ensuring service quality.
• Serve as the primary point of contact for clients, providing exceptional service throughout the event planning process and delivery.
• Develop creative event concepts and proposals, showcasing innovation and attention to detail.
• Oversee on-site event management, ensuring smooth operations and addressing any issues that arise.
• Conduct post-event evaluations, gathering feedback and identifying areas for improvement.
• Stay abreast of industry trends, new event technologies, and best practices.
• Collaborate with marketing and sales teams to promote event services and attract new clients.
• Manage and mentor junior event staff, fostering a collaborative and high-performing team environment.

Qualifications:

• Bachelor's degree in Hospitality Management, Marketing, Communications, or a related field, or equivalent practical experience.
• Minimum of 7 years of progressive experience in event planning and management, with a significant focus on hospitality or luxury events.
• Proven experience managing complex, large-scale events from conception to completion.
• Demonstrated success in budget management and financial oversight for events.
• Excellent negotiation, vendor management, and client relations skills.
• Outstanding organizational, time management, and multitasking abilities.
• Strong creative vision and attention to detail.
• Proficiency in event management software and tools.
• Exceptional interpersonal and communication skills, both written and verbal.
• Ability to thrive in a fast-paced, remote work environment.
• Flexibility to travel for on-site event support as needed.

Join our client and be at the forefront of creating exceptional event experiences, working remotely while making a significant impact.

**Overview**
The Account Manager (Hospitality) position at ODP Business Solutions, ISO has two primary objectives: increasing existing account penetration and servicing existing revenue. Specifically, the position is responsible for making sales and soliciting orders for contracts from customers in the hospitality industry, including hotels, resorts, and related businesses.
The role involves selling both office and non-office supply categories and collaborating with specialists, where necessary, to achieve greater category penetration. The associate will also be responsible for ensuring customer satisfaction by responding to their service needs and initiating sales support as required.
The role also requires pricing strategy execution based on appropriate profitability derived from customer profile and maintenance of customer information and data integrity in the ODP Business Solutions' CRM. Thought leadership in developing selling strategies, training coworkers, and implementing sales initiatives are essential to the role.
This role is a hybrid position that requires both in-office and remote work. The associate will be expected to work in-office as necessary.
**Primary Responsibilities:**
+ Servicing existing revenue: Responsible for making sales or soliciting orders or contracts. For those customers in territory with current spend, the rep is responsible for servicing the existing revenue, pulling in customer service or sales support as needed to keep customer satisfied and looking to spend more with ODP Business Solutions. This may include bids, contract negotiations, request for proposals, and re-bidding existing contracts. This also includes ensuring ODP Business Solutions can earn appropriate profitability based on customer profile in volume, size, and service requirements. This will require the development of and execution of pricing strategies and tactics. This role is a hybrid position that requires both in-office and remote work. The associate will be expected to work in-office as necessary.
+ Existing account penetration: Responsible for making sales or soliciting orders or contracts. Responsible for growing share of wallet in customers who have spend with ODP Business Solutions today by selling more of current products, greater range of products, or new category of products into the end customer; responsible for selling both office supply and non-office supply categories, pulling in specialists as needed to support greater category penetration.
+ Takes responsibility and ownership for data integrity and accuracy of work products and creative with business planning and implementing sales initiatives. Maintains customer information in ODP Business Solutions' CRM.
+ Responsible for customer and company requirements and being a thought leader in developing selling strategies and training co-workers.
**Education and Experience:**
+ Level of Formal Education: High School diploma or equivalent education preferred
+ Minimum Years of Experience: 3
+ Type of Experience: Five (5) years of Strategic Account Sales and/or Management experience; minimum of three (3) years
**Preferred Experience:**
+ Experience selling products, services, or solutions to hospitality businesses such as hotels, resorts, restaurants, or event venues.
+ Familiarity with hospitality procurement processes and decision-makers.
+ Track record of growing revenue within hospitality accounts through upselling and cross-selling.
**Technical Competencies & Information Systems:**
+ Basic computer skills and the ability to use computers and technology for information, and to access information necessary to complete the job.
+ Proficient in MS Office - Word, Excel, PowerPoint
+ Working knowledge of CRM tools (i.e., Salesforce.com)
**Skills & Abilities:**
+ Successful history of B2B selling
+ Hunter mindset to existing customers and negotiate new, renewed, or amended contracts
+ Strong presentation ability required since they develop customer centric solutions and deliver sales proposals on product features and benefits
+ Ability to multitask, as well as work efficiently and effectively within required deadlines
+ The ability to learn quickly and apply that knowledge, along with the ability to work in a team environment
+ Has the aptitude to learn the product suite and the ODP 5C way
+ Ability to manage and foster change
+ Coachable, yet has an entrepreneur spirit
+ Maintains and updates databases with all required customer information in CRM
+ Meet or exceed assigned revenue goals and sales quotas within assigned module of accounts.
**Language Skills:**
+ Ability to read, write, speak, and understand English.
+ Strong verbal, written, and interpersonal communication skills.
**About The ODP Corporation** : The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; and Veyer, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.
**Disclaimer** : The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.
**Pay, Benefits & Work Schedule:** The salary range for this role is $21.85/hour to $34.14/hour, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions. For immediate consideration for this exciting position, please click the Apply Now button.
**How to Apply:** Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
**Application Deadline** : The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.
**Equal Employment Opportunity** : The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.
REQNUMBER: 95468