1,795 Hotel General Manager jobs in the United States

Hotel General Manager

We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in hospitality, possesses excellent communication, time management, and organizational skills, and is committed to delivering outstanding customer service.

Compensation: $70,000 - $90,000

Key Responsibilities:

• Oversee all hotel operations to maximize revenue, guest satisfaction, and brand standards compliance.
• Lead marketing and advertising efforts to drive occupancy and revenue.
• Develop and maintain positive relationships within the local community.
• Manage inventory, record-keeping, and ensure budgeted cost controls.
• Hire, train, and motivate employees while fostering teamwork and growth.
• Handle guest, employee, and property issues professionally.
• Be available for on-call responsibilities and emergency coverage.
• Maintain compliance with federal, state, and local regulations.
• Ensure all required reports on revenue, expenses, and operations are submitted timely.

Essential Skills & Qualifications:

• Previous experience as a General Manager or Assistant General Manager.
• Ability to lead, delegate, and resolve conflicts professionally.
• Strong organizational skills and attention to detail.
• Ability to work independently with minimal supervision.
• Professional demeanor with excellent guest service skills.
• Must meet property grooming standards.
• Willingness to work all shifts as needed, including weekends and holidays.

Hotel Company here in the US seek to build a pipeline of experienced General Managers for locations across the Country.

Do you have experience leading Teams in the Hotel Industry?
How important is Guest Satisfaction to you?
How important is leading by example to you?
Are you adaptable?
Do you enjoy building teams?

Do you have at least 2 years of experience in the hotel industry or apartment management?
Do you have experience managing spreadsheets and Microsoft office products, word, excel
Do you the ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines?
Do you have a valid state driver's license?

We'd love to hear from you!

Exciting Opportunity:

Dreaming of a change in location within a thriving community with an unbeatable lifestyle?

Relocate to Temecula, California, as the General Manager of our 90 Room 4 Diamond Boutique Hotel. We are located right next door to Ponte Winery and Bottaia Winery, sister companies within our family of DTC Brands.

Nestled between San Diego and Los Angeles, Temecula offers mild weather, top-rated schools, and family-friendly neighborhoods, making it the perfect place to advance your career while enhancing your quality of life. With stunning vineyards, world-class dining, and easy access to beaches, mountains, and outdoor adventures, this is your chance to blend passion with profession in one of California's most sought-after destinations.

If you're a dynamic hospitality professional looking to make a lasting impact, keep reading-this could be the perfect fit for you!

Position Summary:

The General Manager is responsible for overseeing all aspects of hotel operations in this prestigious 90 room, 4 Diamond property. This includes maintaining exceptional guest service standards, ensuring operational efficiency, and maximizing revenue growth while ensuring financial performance. The General Manager will work closely with department heads, the executive team, and ownership to maintain the high standards and reputation of the hotel, ensuring guests receive an extraordinary experience reflective of the Wine Country's charm and elegance.

Compensation:

$115,000.00 - $125,000.00 annually + discretionary bonus based on KPI Metrics to be negotiated.

Schedule:

• Wednesday- Sunday, Full-Time
• 10:00am-7:00pm
• Weekends + Holidays

• Medical, Dental, Vision
• 401k Matching Plan
• Life Insurance
• Hospital Confinement Plan
• Pet Insurance
• 3 Weeks of PTO
• 2 paid Holidays (Thanksgiving + Christmas) + 6 Floating Holidays

• Lead, motivate, and manage a diverse team of hospitality professionals across all departments including front desk, housekeeping, food & beverage, maintenance, and sales.
• Foster a collaborative and positive work environment that supports professional development, teamwork, and high morale.
• Ensure consistent high-level service standards by setting and monitoring performance expectations for all team members.
• Perform any other duties as required by your Manager.

• Ensure a flawless and personalized guest experience that reflects the hotel's 4 Diamond rating, focusing on attention to detail, anticipation of guest needs, and exceeding expectations.
• Regularly interact with guests to receive feedback, address concerns, and ensure satisfaction.
• Oversee food and beverage, guest services, concierge, front desk and housekeeping operations to ensure exceptional hospitality.

• Manage the hotel's financial performance by controlling costs, maximizing revenue, and maintaining profitability in line with budget targets.
• Monitor room occupancy, room rates, and overall revenue generation strategies, including seasonal pricing for the Wine Country market.
• Prepare and present financial reports to ownership, making recommendations for operational improvements and cost savings.

• Oversee the daily operations of the hotel including guest services, housekeeping, food and beverage, maintenance, and more, ensuring smooth functioning.
• Implement operational strategies and policies to ensure the hotel's adherence to brand standards and service excellence.
• Regularly review guest feedback, operational processes, and staff performance to identify and implement improvements.

• Work closely with the sales and marketing team to develop and implement strategies that drive bookings and optimize occupancy year-round, with a focus on both local and international visitors.
• Leverage the unique location in Wine Country to develop partnerships with local wineries, restaurants, and events to enhance the guest experience.
• Monitor the competitive landscape and adjust pricing and marketing strategies to remain competitive within the upscale hotel market.

• Ensure the hotel is in compliance with all local, state, and federal regulations, including health and safety standards.
• Regularly review safety protocols, emergency procedures, and risk management strategies to safeguard guests and staff.

• Cultivate relationships with local business partners, the community, and regional tourism organizations to strengthen the hotel's presence and reputation within Wine Country.
• Represent the hotel at industry events, meetings, and conferences to further establish the brand and network with key industry figures.

• Proven experience as a General Manager, or Hotel Manager within a luxury or 4 Diamond-rated hotel, preferably in a resort, boutique, or Wine Country setting.
• Strong leadership and team management skills with the ability to lead by example and inspire others.
• Excellent communication, interpersonal, and conflict resolution skills.
• In-depth knowledge of hotel operations, including front desk, housekeeping, food and beverage, and revenue management.
• Strong financial acumen and experience managing budgets, P&L, and maximizing revenue.
• Previous experience with luxury guest service standards and high-end clientele.
• Deep understanding of local Wine Country tourism trends, events, and regional offerings.
• Flexibility to work evenings, weekends, and holidays as required.
• Bachelor's degree in hospitality management, business, or related field preferred.

• Knowledge of luxury brand standards and commitment to delivering exceptional service.
• Proficiency in hotel management software, POS systems, and booking engines.
• Ability to thrive in a fast-paced, ever-evolving environment.
• A passion for the hospitality industry and a genuine desire to make guests feel welcome and valued.

• Understand the PONTE Values, and Service Standards.
• Ensure the safety of guests and associates.
• Follow the environmental standards set by the Company
• Treat all associates and guests in a respectful manner.
• Exhibit integrity (honesty and truthfulness).
• Perform any other duties as required by your Manager.

• Oversee all hotel operations to maximize revenue, guest satisfaction, and brand standards compliance.
• Lead marketing and advertising efforts to drive occupancy and revenue.
• Develop and maintain positive relationships within the local community.
• Manage inventory, record-keeping, and ensure budgeted cost controls.
• Hire, train, and motivate employees while fostering teamwork and growth.
• Handle guest, employee, and property issues professionally.
• Be available for on-call responsibilities and emergency coverage.
• Maintain compliance with federal, state, and local regulations.
• Ensure all required reports on revenue, expenses, and operations are submitted timely.

• Previous experience as a General Manager or Assistant General Manager.
• Ability to lead, delegate, and resolve conflicts professionally.
• Strong organizational skills and attention to detail.
• Ability to work independently with minimal supervision.
• Professional demeanor with excellent guest service skills.
• Must meet property grooming standards.
• Willingness to work all shifts as needed, including weekends and holidays.

$65,000/year What We Offer:
+ Health, Dental, Vision and other benefits available after 60 days
+ DailyPay
+ 401k
+ Paid Training
+ Paid PTO
+ Referral program
+ Discounts at all Kinseth Hotel Corporation hotels and restaurants

+ Reinforces standards for hotel personnel administration and performance in compliance with KHC policies/procedures, state, federal and local laws; standards on service to patrons, room rates, advertising, publicity, sales goals, credit, food selection (depending on business unit) and service, and type of patronage to be solicited.
+ Oversees and manages the business unit's overall financial performance including but not limited to: Revenue Management, Accounts Payable, Accounts Receivable, Payroll, Cash Handling and Purchasing and communicates with corporate support staff as needed.
+ Develops and manages operating budgets in conjunction with subordinate managers and Director of Operations.
+ Ensures compliance with franchise agreements through regular inspections of the quality and service programs, franchise required reports are accurate filed on time, new standards and capital needs are addressed and the guest relations cases are answered in a timely manner.
+ Monitors the recruitment, hiring, training, development and orientation of all hotel employees. Oversees employee relations and provides leadership for all staff members.
+ Oversees and ensures compliance on safety training and programs such as MSDS status, lock out tag out, safety committees, blood-borne pathogens, prevention, fire/tornado procedures and general safety.
+ Controls funds, authorizes expenditures, and assists in planning budgets for departments.
+ Oversees and ensures each employee understands and is offered employee benefits during initial eligibility window or open enrollment periods.
+ Holds weekly staff meetings to ensure that regular and consistent communication is taking place. Holds department heads accountable for revenue and departmental meetings.
+ Schedules and oversees the Manager on Duty (MOD) system at the business unit.
+ Monitors and reports to the Director of Operations changes in the local market and competitive trends that affect business unit performance.
+ Approves purchases of supplies and equipment within KHC purchasing guidelines.
+ Inspects guests' rooms, public access areas, and outside grounds for cleanliness and appearance.
+ Answers patrons' complaints and resolves problems quickly to ensure guest satisfaction.
+ Ensures guest satisfaction through excellent customer service, training and timely follow-up.

Responsible for following all KHC policies and procedures as set forth in the KHC handbook and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled.

Manages 1-10 subordinate supervisors who supervise a total of 10-250 employees in the Housekeeping Department, Maintenance Department, Food & Beverage Department, Front Desk Department, and Sales Departments. Is responsible for the overall direction, coordination, and evaluation of these units. Also directly supervises 1-2 non-supervisory employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle, or feel and taste or smell. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and . The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

• Oversee all aspects of hotel operations to ensure seamless guest experiences.
• Develop and implement strategic plans to achieve business objectives and maximize profitability.
• Manage departmental budgets, control costs, and ensure financial performance targets are met.
• Lead, train, and motivate the hotel staff to deliver exceptional service.
• Implement and maintain brand standards and quality assurance protocols.
• Drive sales and marketing initiatives to increase occupancy and revenue.
• Ensure compliance with health, safety, and licensing regulations.
• Build and maintain strong relationships with guests, vendors, and the local community.

• Manage all day-to-day operations of the hotel, ensuring efficiency and adherence to brand standards.
• Develop and implement strategic plans to maximize revenue, control costs, and enhance profitability.
• Oversee the sales and marketing efforts to drive occupancy and achieve revenue targets.
• Ensure the highest standards of guest service and satisfaction are consistently met.
• Manage and motivate all hotel staff, fostering a positive work environment and promoting professional development.
• Control operational costs, including labor, supplies, and inventory, while maintaining quality.
• Ensure compliance with all health, safety, and legal regulations.
• Develop and manage the hotel's annual budget.
• Build and maintain strong relationships with key stakeholders, including owners, guests, and local community partners.
• Implement and monitor quality assurance programs to ensure consistent service delivery.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field; Master's degree or equivalent experience is a plus.
• Minimum of 7 years of progressive experience in hotel management, with at least 3 years in a General Manager or senior leadership role.
• Proven track record of successfully managing hotel operations and achieving financial goals.
• In-depth knowledge of hotel operations, revenue management, sales, marketing, and financial management.
• Strong leadership, communication, and interpersonal skills.
• Ability to motivate and lead a diverse team.
• Excellent problem-solving and decision-making abilities.
• Proficiency in property management systems (PMS) and hotel sales/marketing software.
• Passion for hospitality and commitment to delivering exceptional guest experiences.
• Must be adaptable and able to work flexible hours, including nights, weekends, and holidays.

• Oversee all hotel operations, including front desk, housekeeping, F&B, and maintenance.
• Develop and implement strategic plans to maximize revenue and profitability.
• Manage and motivate the hotel staff, providing training and development.
• Ensure exceptional guest service and satisfaction.
• Oversee budgeting, financial planning, and cost control.
• Develop and execute sales and marketing strategies.
• Maintain property standards and ensure compliance with regulations.
• Foster positive relationships with guests, staff, and vendors.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 7 years of experience in hotel management.
• Proven experience as a General Manager or Assistant General Manager.
• Strong leadership, communication, and problem-solving skills.
• Knowledge of hotel operations software and systems.
• Financial acumen and experience with budgeting and P&L management.
• Passion for delivering outstanding guest service.
• Ability to work flexible hours, including evenings and weekends.

• Oversee all daily operations of the hotel, ensuring high standards of service, cleanliness, and guest satisfaction.
• Develop and implement strategies to maximize revenue and profitability.
• Manage departmental budgets, control expenses, and ensure financial targets are met.
• Lead, train, motivate, and manage the hotel's staff to ensure efficient performance and excellent guest service.
• Ensure compliance with all company policies, brand standards, and local regulations.
• Develop and execute sales and marketing plans to drive occupancy and revenue.
• Manage inventory, procurement, and vendor relationships.
• Address guest complaints and resolve issues promptly and professionally.
• Conduct regular staff meetings and performance evaluations.
• Maintain the physical condition of the hotel, overseeing maintenance and renovation projects.
• Foster a positive and collaborative work environment for all employees.
• Stay informed about local market trends and competitor activities.

• Minimum of 5 years of progressive experience in hotel management, with at least 2 years in a General Manager role.
• Proven ability to manage all hotel departments effectively.
• Strong understanding of P&L management, budgeting, and financial reporting.
• Excellent leadership, communication, and interpersonal skills.
• Demonstrated success in driving guest satisfaction and employee engagement.
• Experience with hotel management software (PMS) and POS systems.
• Knowledge of sales, marketing, and revenue management strategies in the hospitality industry.
• Ability to work flexible hours, including nights, weekends, and holidays, as needed.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
• Passion for providing outstanding customer service and creating memorable guest experiences.