84,136 Human Resources jobs in the United States

The Company Specialises in ; 
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.

# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.

# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.

We’re looking for a Finance Manager & Online Customer Service Assistant to help keep our financial operations running smoothly while supporting customers online. If you’re organized, great with people, and have a strong grasp of finance or accounting, this could be the perfect fit.

• Manage budgets, payroll, and day-to-day financial transactions.
• Prepare monthly and annual financial reports with accuracy.
• Respond to customer inquiries by email, chat, or other online platforms.
• Assist with billing, payments, and account-related questions.
• Keep detailed records of all customer and financial activities.
• Work with internal teams to solve problems and improve processes.
• Maintain confidentiality and ensure compliance with financial regulations.

• Bachelor’s degree in Finance, Accounting, Business , or a related field (preferred).
• 2+ years of experience in finance, bookkeeping, or customer support.
• Strong written and verbal communication skills.
• Knowledge of accounting software such as QuickBooks, Xero, or SAP .
• Experience with CRM or help-desk tools (Zendesk, HubSpot, Intercom).
• Excellent attention to detail, organization, and multitasking ability.
• Professional, dependable, and customer-focused attitude.

• Competitive salary and performance bonuses.
• Flexible hours with remote or hybrid work options.
• Paid time off and opportunities for career advancement.
• Supportive team culture and ongoing skill development.

If you’re ready to grow your career in finance and customer service , we’d love to hear from you. Please send your resume and a short cover letter explaining why this role interests you and how your experience fits

The Company Specialises in ; 
- Inbound & Outbound Communication – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- Order & Shipment Support – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- Problem Resolution – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- Account Management – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- Process Improvement – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- Performance Metrics – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- Team Collaboration – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.

# Required Qualifications & Skills
- Experience: 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- Technical: Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- Language: Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- Soft Skills: Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.

# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways

Job Title: Customer Service And Helpdesk Representative

Department: Customer Support / Helpdesk

Location: [Los Angeles, CA]

Salary: [$21-$26 per hour]

Reports To: Customer Service Manager / Helpdesk Supervisor

Job Overview: Customer Service And Helpdesk Representatives are vital to the success of any service-oriented business.

They are responsible for addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction. T

his role involves handling incoming calls and messages, providing information about products and services, troubleshooting problems, and maintaining a positive and professional demeanor at all times.

• Respond to customer inquiries via phone, email, chat, or in person.
• Provide accurate information about products and services to customers.
• Resolve customer complaints and issues promptly and professionally.
• Log all customer interactions in the company’s CRM system.
• Follow up with customers to ensure resolution satisfaction.
• Collaborate with other departments to address customer needs.
• Provide feedback on the efficiency of the customer service process.
• Ensure compliance with company policies and procedures.

• High school diploma or equivalent; higher education or certifications in customer service are a plus.
• [Insert years] of experience in customer service or helpdesk roles.
• Strong communication skills, both verbal and written.
• Proficiency in CRM software and MS Office or similar applications.
• Excellent problem-solving and conflict-resolution skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Empathetic and patient with a customer-focused attitude.

Work Environment: This role typically involves working in an office setting, though remote work options may be available. It requires sitting for extended periods and using a computer and phone system.

Physical Requirements: General office physical requirements, including the ability to operate computer and phone systems.

The Company Specialises in ; 
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.

# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.

# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.

The Company Specialises in ;

- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.

- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.

- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.

- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.

- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.

- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.

- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.

# Required Qualifications & Skills

- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).

- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.

- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.

- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.

# What We Offer

- Competitive salary + quarterly performance bonus.

- Comprehensive health, dental, and vision insurance.

- Structured onboarding and ongoing training programs.

- Friendly, growth‑oriented work environment with clear career pathways.

Job Responsibilities:

• Answer calls/faxes, take and enter orders
• Assist walk-in customers
• Process authorizations and documentation
• Resolve customer issues & complaints
• Support sales and upsell when appropriate

Qualifications:

• Customer service experience is a plus, but not required
• Strong communication & multitasking skills
• Problem-solving mindset
• Bilingual (English/Spanish) a plus

Benefits:

• Medical, Dental, Vision
• 401(k) + company match
• Paid sick/vacation days
• FSA, life & disability insurance
• Education assistance & referral bonus

We’re looking for a reliable, customer-focused individual to join our team. In this role, you’ll assist customers both in person and over the phone, handle orders, process documentation, and support sales through excellent service. Strong communication and multitasking skills are essential, and while experience is a plus, we provide full training. Bilingual candidates (English/Spanish) are encouraged to apply. We offer a competitive benefits package, a supportive team environment, and opportunities for long-term career growth. Join us and make a difference every day!

The Company Specialises in ; 
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.

# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.

# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.

The Company Specialises in ; 
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.

# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.

# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.