59,650 Email Support jobs in the United States

Email Support Specialist

55344 Minneapolis, Minnesota Atlas Staffing

Posted 2 days ago

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Job Description

Eden Prairie, MN

Order:

Order Type : Seasonal

Now Hiring: Email Support Specialist

Location: Eden Prairie, MN

Shift: 8:30 am - 5:00 pm, Monday - Friday

Pay: $20.00/hr

Employment Type: Seasonal

About this Opportunity:

Atlas Staffing has partnered with a Minnesota-based manufacturer of decorative lighting and greenery. This company supplies seasonal products-such as artificial trees, garlands, and LED lights.

We're hiring an Email Support Specialist to assist with customer service during their busy season. This is a great opportunity to gain experience with a reputable company in a fast-paced, team-oriented environment.

What You'll Be Doing:

  • Read and respond to customer emails regarding product questions, concerns, or issues
  • Write clear, professional email responses that align with company standards
  • Follow up on unresolved inquiries and provide timely updates to customers
What makes you a great fit:
  • 1-2 years of call center or customer service-related experience
  • Excellent listening and written communication skills
  • Ability to troubleshoot issues and communicate solutions effectively
  • Must pass a typing test with a minimum of 35 WPM
  • Reliable with a strong work ethic
Why work with our client?
  • Opportunity to work for a reputable company
  • Enhance on current skills!
  • Work with a dedicated team

Atlas Staffing Benefits:

Since this a temporary position with no guarantee of permanent hire by the client, employees are eligible for Atlas Staffing benefits, which include Medical, Dental, Life Insurance, Short-Term Disability, Critical Illness, Vision, Accidental Insurance, and Paid Time Off.

How to apply for this position:

Online: Click "Apply With Us" below and submit to the Bloomington branch

In-person: Visit us at 1310 W. 98th St. Bloomington, MN 55431

We welcome walk-in applicants Monday-Friday 10:00am - 3:00pm, or by appointment

Questions? Call us:

Atlas Staffing is one of the largest locally owned employment agencies in the Twin Cities.

We were founded in 1985 and have grown to multiple locations, covering the entire Twin Cities metro and surrounding areas.
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Email Support Specialist Remote

78208 Fort Sam Houston, Texas D Harrell Enterprises

Posted 9 days ago

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Job Description

We are looking for a reliable Email Support Specialist to manage incoming messages from customers and vendors. The role requires attention to detail, strong writing skills, and the ability to respond quickly and professionally.

Responsibilities

  • Monitor and organize the company’s shared email inbox.

  • Draft clear, accurate responses to inquiries.

  • Escalate technical requests and billing concerns as needed.

  • Maintain proper documentation of communications.

  • Prioritize emails to meet response deadlines.

Requirements

  • Prior email or customer support experience preferred.

  • Excellent grammar, spelling, and writing skills.

  • Strong organizational skills and accuracy.

  • Ability to manage a high volume of emails efficiently.

  • Proficiency with email systems and office software.

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Remote Chat and Email Support Specialist

Premium Job
Remote $25 - $30 per hour Suffolk Technologies

Posted 9 days ago

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Job Description

Full time Permanent

We are looking for a reliable and customer-focused Remote Chat and Email Support Specialist to join our support team. In this role, you will provide timely, accurate, and professional responses to customer inquiries via live chat and email. The ideal candidate is a strong communicator, detail-oriented, and able to multitask while maintaining excellent customer service standards.

Key Responsibilities:
• Respond promptly to customer inquiries through chat and email channels.
• Assist customers with product/service information, troubleshooting, and issue resolution.
• Escalate complex issues to higher-level support or other departments when necessary.
• Maintain accurate records of customer interactions and follow-ups in the support system.
• Meet or exceed performance metrics such as response time, resolution time, and customer satisfaction scores.
• Provide personalized service to enhance the customer experience.
• Collaborate with other team members to improve workflows and customer support strategies.
• Stay updated on product updates, promotions, and company policies.

Qualifications:
• High School Diploma (minimum); Associate’s or Bachelor’s degree preferred.
• Previous experience in customer support, help desk, or call center environment (preferred).
• Excellent written communication skills with a professional tone.
• Strong problem-solving and critical thinking skills.
• Ability to handle multiple chats/emails at the same time while staying organized.
• Proficiency with customer service software, ticketing systems, and chat platforms.
• Ability to work independently in a remote setting.
• Reliable internet connection and computer.

Benefits:
• Competitive hourly rate / salary.
• 100% remote work flexibility.
• Paid training and opportunities for professional development.
• Supportive and collaborative team environment.
• Potential for career advancement within the company.
• Work-life balance with flexible schedules.

Company Details

Suffolk Technologies is a venture capital platform funding the next generation of companies solving built environment challenges. To pave the way for a more productive and sustainable future, we deploy capital, resources, and networks to help daring founders grow and scale new technologies in construction, architecture, engineering, real estate, and infrastructure.
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Remote Chat and Email Support Specialist

Premium Job
Remote $25 - $30 per year ClearPoint Health

Posted 9 days ago

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Job Description

Full time Permanent

We are looking for a reliable and customer-focused Remote Chat and Email Support Specialist to join our support team. In this role, you will provide timely, accurate, and professional responses to customer inquiries via live chat and email. The ideal candidate is a strong communicator, detail-oriented, and able to multitask while maintaining excellent customer service standards.

Key Responsibilities:
• Respond promptly to customer inquiries through chat and email channels.
• Assist customers with product/service information, troubleshooting, and issue resolution.
• Escalate complex issues to higher-level support or other departments when necessary.
• Maintain accurate records of customer interactions and follow-ups in the support system.
• Meet or exceed performance metrics such as response time, resolution time, and customer satisfaction scores.
• Provide personalized service to enhance the customer experience.
• Collaborate with other team members to improve workflows and customer support strategies.
• Stay updated on product updates, promotions, and company policies.

Qualifications:
• High School Diploma (minimum); Associate’s or Bachelor’s degree preferred.
• Previous experience in customer support, help desk, or call center environment (preferred).
• Excellent written communication skills with a professional tone.
• Strong problem-solving and critical thinking skills.
• Ability to handle multiple chats/emails at the same time while staying organized.
• Proficiency with customer service software, ticketing systems, and chat platforms.
• Ability to work independently in a remote setting.
• Reliable internet connection and computer.

Benefits:
• Competitive hourly rate / salary.
• 100% remote work flexibility.
• Paid training and opportunities for professional development.
• Supportive and collaborative team environment.
• Potential for career advancement within the company.
• Work-life balance with flexible schedules.

Company Details

We act with integrity, building trust and transparency in all our interactions with employees, customers, and stakeholders. We approach challenges with humility, acknowledging both our strengths and areas for growth. Finally, we are driven by excellence, continuously raising the bar to deliver top-quality outcomes and empowering our team to reach their full potential.
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Remote Customer Support Associate (Credentialing, Chat, Email Support)

10176 New York, New York Insight Global

Posted 6 days ago

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Job Description

Job Description
We are seeking a highly skilled and experienced Customer Support Specialist to join our growing Customer Support team. As a Customer Support Specialist, you will be responsible for providing world-class customer support by resolving complex customer issues while collaborating internally to ensure our customers have the best experience possible.
Responsibilities:
- Handle customer inquiries by investigating and resolving complex issues in a timely and efficient manner while maintaining high customer satisfaction.
- Collaborate with cross-functional teams, including Customer Success, product development, and operations, to effectively address customer needs and provide timely solutions.
- Maintain a thorough understanding of products, services, and company policies to provide accurate and up-to-date information to customers.
- Gather customer feedback to help identify trends and patterns and provide insights and recommendations to improve the overall customer experience.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and Requirements
- 3+ years experience in customer support role with a background of chat/email customer support
- 1+ years experience with Payer Enrollment, and/or Credentialing
- Proficient in using GSuites tools including GSheets, GDocs, and GMail
- Able to communicate well with a wide variety of internal and external contacts at all levels of the organization
- Must be able to work collaboratively in a team-oriented environment and be able to foster good working relationships with others both within and outside the organization
- Extensive experience with website chat, and email support * Start-up Experience
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Email Chat Support

Premium Job
Remote $20 - $30 per hour COGNIZANT TECHNOLOGY SOLUTIONS CORP

Posted 20 days ago

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Job Description

Full time Permanent

Job Description :

The Email/Chat Support Representative is responsible for providing timely, accurate, and professional customer service through email and live chat platforms. This role ensures customer inquiries are resolved efficiently while maintaining a positive customer experience and supporting the company’s commitment to exceptional service.

What You’ll Do

As an Email/Chat Support Representative, you’ll serve as the first line of contact for customers seeking assistance online. Your role is to respond promptly, accurately, and professionally to customer inquiries through email and chat platforms. Responsibilities include:

  • Responding to customer questions, concerns, and requests via email and live chat.
  • Assisting with product information, order tracking, billing inquiries, and troubleshooting.
  • Documenting customer interactions and maintaining accurate records in CRM systems.
  • Escalating complex issues to higher-level support teams when necessary.
  • Ensuring timely responses that meet service-level agreements (SLAs).
  • Collaborating with team members to improve support processes and customer satisfaction.
Qualifications
  • High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
  • 1+ year of customer service, online support, or call center experience preferred.
  • Excellent written communication skills with strong grammar and spelling.
  • Fast and accurate typing skills (minimum [insert WPM, e.g., 40+]).
  • Strong problem-solving skills with the ability to multitask in a digital environment.
  • Familiarity with CRM systems, help desk software, and chat platforms.
  • Ability to maintain professionalism and empathy when handling challenging situations.
  • Flexibility to work evenings, weekends, or holidays if required.
Why Join Our Team?
  • Competitive hourly pay or salary with performance incentives.
  • Comprehensive benefits package (health, dental, vision, etc.).
  • Paid time off, holidays, and flexible scheduling options.
  • Opportunities for career advancement and professional growth.
  • Remote work opportunities (where applicable).
  • A collaborative, inclusive, and supportive work culture.
How to Apply

If you’re passionate about delivering excellent customer support and thrive in a digital-first environment, we’d love to hear from you! Apply today with your resume.

Company Details

Cognizant Technology Solutions is a leading multinational professional services company that helps organizations modernize technology, reimagine processes, and transform experiences to stay ahead in a fast-changing world. Headquartered in Teaneck, New Jersey, USA , Cognizant operates in more than 35 countries and serves clients across industries such as healthcare, financial services, manufacturing, retail, and technology. Founded in 1994 , Cognizant has grown to become one of the world’s top IT services and consulting firms, recognized for its expertise in digital transformation, cloud computing, artificial intelligence, software development, and business process outsourcing (BPO) . The company partners with enterprises globally to deliver end-to-end solutions that enhance efficiency, drive innovation, and improve customer engagement. With a workforce of over 300,000 employees worldwide , Cognizant continues to be a trusted partner for businesses looking to leverage technology for long-term growth and competitive advantage.
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Email Chat Support Representative

Premium Job
Remote $20 - $25 per hour Conduent Inc

Posted 14 days ago

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Job Description

Full time Permanent

Job Description :

The Email/Chat Support Representative is responsible for providing timely, accurate, and professional customer service through email and live chat platforms. This role ensures customer inquiries are resolved efficiently while maintaining a positive customer experience and supporting the company’s commitment to exceptional service.

What You’ll Do

As an Email/Chat Support Representative, you’ll serve as the first line of contact for customers seeking assistance online. Your role is to respond promptly, accurately, and professionally to customer inquiries through email and chat platforms. Responsibilities include:

  • Responding to customer questions, concerns, and requests via email and live chat.
  • Assisting with product information, order tracking, billing inquiries, and troubleshooting.
  • Documenting customer interactions and maintaining accurate records in CRM systems.
  • Escalating complex issues to higher-level support teams when necessary.
  • Ensuring timely responses that meet service-level agreements (SLAs).
  • Collaborating with team members to improve support processes and customer satisfaction.
Qualifications
  • High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
  • 1+ year of customer service, online support, or call center experience preferred.
  • Excellent written communication skills with strong grammar and spelling.
  • Fast and accurate typing skills (minimum [insert WPM, e.g., 40+]).
  • Strong problem-solving skills with the ability to multitask in a digital environment.
  • Familiarity with CRM systems, help desk software, and chat platforms.
  • Ability to maintain professionalism and empathy when handling challenging situations.
  • Flexibility to work evenings, weekends, or holidays if required.
Why Join Our Team?
  • Competitive hourly pay or salary with performance incentives.
  • Comprehensive benefits package (health, dental, vision, etc.).
  • Paid time off, holidays, and flexible scheduling options.
  • Opportunities for career advancement and professional growth.
  • Remote work opportunities (where applicable).
  • A collaborative, inclusive, and supportive work culture.

Company Details

At Conduent, we deliver mission-critical services and solutions that create exceptional outcomes for organizations and the people they serve. As a global leader in business process and technology services, we support commercial and government clients in areas such as customer experience, digital payments, healthcare claims, benefits administration, and transportation solutions. With more than 55,000 associates worldwide, we combine people, processes, and advanced technologies like automation, AI, and analytics to streamline operations, improve efficiency, and deliver results at scale. Headquartered in Florham Park, New Jersey, Conduent partners with clients in over 40 countries to help them serve millions of customers and citizens every day. We’re committed to fostering an inclusive workplace where collaboration, innovation, and growth are valued. At Conduent, your work has purpose—and together, we make a difference. Conduent continues to refine its portfolio by investing in high-growth areas such as digital platforms, automation, and customer experience solutions. The company has also evaluated restructuring opportunities, including the potential separation of its Transportation business, to sharpen focus on Government and Commercial services. Recent initiatives include the launch of global command and monitoring centers to strengthen service delivery and client outcomes. Employees are supported through professional development, learning programs, and a culture that valu...
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Email/Chat Support Specialist

10013 Highland Falls, New York NITEX

Posted 6 days ago

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Job Description

Permanent

This is a remote position.

Join our dynamic team at Nitex, a leading company in the Apparel & Fashion industry, as an Email/Chat Support Specialist. In this role, you will be responsible for providing excellent customer service through email and chat channels. If you have a passion for fashion and enjoy helping customers, then this is the perfect opportunity for you.

Location: United States (Remote) Responsibilities: Respond to customer inquiries and provide solutions via email and chat Assist customers with product information, order status, and returns Resolve customer complaints and issues in a timely and professional manner Collaborate with other departments to ensure customer satisfaction Maintain accurate records of customer interactions Qualifications: 1+ years of experience in customer service or support role Excellent written and verbal communication skills Ability to multitask and prioritize in a fast-paced environment Strong problem-solving skills Knowledge of Apparel & Fashion industry preferred

If you are a team player with a positive attitude and a passion for helping customers, then we want to hear from you. Apply now to join the Nitex team!

Requirements1+ years of experience in customer service or support roleExcellent written and verbal communication skillsAbility to multitask and prioritize in a fast-paced environmentStrong problem-solving skillsKnowledge of Apparel & Fashion industry preferred Benefits

Benefits:

• Competitive salary.

• Comprehensive benefits package including medical, dental, and vision.

• Paid time off and holidays.

• Professional development and training opportunities.

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Email Chat Support Specialist

60608 Bridgeport, Illinois Earls Plumbing & Drain Cleaning

Posted 16 days ago

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Job Description

Permanent

This is a remote position.

ValueAdd Research and Analytics Solutions LLP is seeking a motivated Email Chat Support Specialist to join our Wholesale industry team. The ideal candidate will be responsible for providing exceptional customer service through email and chat support, resolving customer inquiries and issues efficiently and effectively.

Location: United States (Remote) Responsibilities: Respond to customer inquiries and issues via email and chat in a timely manner Provide accurate information and solutions to customers Assist customers with product information, pricing, and order status Escalate complex issues to the appropriate team members Maintain detailed records of customer interactions and transactions Qualifications: 1+ years of experience in customer service or support role Excellent written communication skills Ability to multitask and prioritize in a fast-paced environment Strong problem-solving skills Proficiency in Microsoft Office and CRM software Skills: Strong customer service skills Ability to work independently and as part of a team Attention to detail Ability to remain calm and professional under pressure Requirements 1+ years of experience in customer service or support role Excellent written communication skills Ability to multitask and prioritize in a fast-paced environment Strong problem-solving skills Proficiency in Microsoft Office and CRM software
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Email/Chat Support Specialist

77028 Texas, Texas Earls Plumbing & Drain Cleaning

Posted 21 days ago

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Job Description

Permanent

This is a remote position.

Earls Plumbing & Drain Cleaning is seeking a detail-oriented and customer-focused Email/Chat Support Specialist to join our Customer Support team in the Wholesale industry. The ideal candidate will be responsible for providing exceptional customer service through email and chat channels, resolving customer inquiries and issues in a timely and efficient manner.

Location: United States (Remote) Responsibilities: Respond to customer inquiries and issues via email and chat Provide accurate and timely information to customers Resolve customer complaints and issues with professionalism and empathy Escalate complex issues to appropriate team members for resolution Maintain detailed and accurate records of customer interactions Qualifications: 1+ years of experience in customer service or support role Excellent written and verbal communication skills Strong problem-solving abilities Ability to work independently and as part of a team Proficiency in email and chat support platforms

If you are a customer-focused individual with strong communication skills and a passion for providing exceptional service, we want to hear from you! Apply now to join the Earls Plumbing & Drain Cleaning team as an Email/Chat Support Specialist.

Requirements 1+ years of experience in customer service or support role Excellent written and verbal communication skills Strong problem-solving abilities Ability to work independently and as part of a team Proficiency in email and chat support platforms
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