59,650 Email Support jobs in the United States
Email Support Specialist
Posted 2 days ago
Job Viewed
Job Description
Eden Prairie, MN
Order:
Order Type : Seasonal
Now Hiring: Email Support Specialist
Location: Eden Prairie, MN
Shift: 8:30 am - 5:00 pm, Monday - Friday
Pay: $20.00/hr
Employment Type: Seasonal
About this Opportunity:
Atlas Staffing has partnered with a Minnesota-based manufacturer of decorative lighting and greenery. This company supplies seasonal products-such as artificial trees, garlands, and LED lights.
We're hiring an Email Support Specialist to assist with customer service during their busy season. This is a great opportunity to gain experience with a reputable company in a fast-paced, team-oriented environment.
What You'll Be Doing:
- Read and respond to customer emails regarding product questions, concerns, or issues
- Write clear, professional email responses that align with company standards
- Follow up on unresolved inquiries and provide timely updates to customers
- 1-2 years of call center or customer service-related experience
- Excellent listening and written communication skills
- Ability to troubleshoot issues and communicate solutions effectively
- Must pass a typing test with a minimum of 35 WPM
- Reliable with a strong work ethic
- Opportunity to work for a reputable company
- Enhance on current skills!
- Work with a dedicated team
Atlas Staffing Benefits:
Since this a temporary position with no guarantee of permanent hire by the client, employees are eligible for Atlas Staffing benefits, which include Medical, Dental, Life Insurance, Short-Term Disability, Critical Illness, Vision, Accidental Insurance, and Paid Time Off.
How to apply for this position:
Online: Click "Apply With Us" below and submit to the Bloomington branch
In-person: Visit us at 1310 W. 98th St. Bloomington, MN 55431
We welcome walk-in applicants Monday-Friday 10:00am - 3:00pm, or by appointment
Questions? Call us:
Atlas Staffing is one of the largest locally owned employment agencies in the Twin Cities.
We were founded in 1985 and have grown to multiple locations, covering the entire Twin Cities metro and surrounding areas.
Email Support Specialist Remote
Posted 9 days ago
Job Viewed
Job Description
We are looking for a reliable Email Support Specialist to manage incoming messages from customers and vendors. The role requires attention to detail, strong writing skills, and the ability to respond quickly and professionally.
Responsibilities
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Monitor and organize the company’s shared email inbox.
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Draft clear, accurate responses to inquiries.
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Escalate technical requests and billing concerns as needed.
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Maintain proper documentation of communications.
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Prioritize emails to meet response deadlines.
Requirements
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Prior email or customer support experience preferred.
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Excellent grammar, spelling, and writing skills.
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Strong organizational skills and accuracy.
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Ability to manage a high volume of emails efficiently.
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Proficiency with email systems and office software.
Remote Chat and Email Support Specialist
Posted 9 days ago
Job Viewed
Job Description
We are looking for a reliable and customer-focused Remote Chat and Email Support Specialist to join our support team. In this role, you will provide timely, accurate, and professional responses to customer inquiries via live chat and email. The ideal candidate is a strong communicator, detail-oriented, and able to multitask while maintaining excellent customer service standards.
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Key Responsibilities:
• Respond promptly to customer inquiries through chat and email channels.
• Assist customers with product/service information, troubleshooting, and issue resolution.
• Escalate complex issues to higher-level support or other departments when necessary.
• Maintain accurate records of customer interactions and follow-ups in the support system.
• Meet or exceed performance metrics such as response time, resolution time, and customer satisfaction scores.
• Provide personalized service to enhance the customer experience.
• Collaborate with other team members to improve workflows and customer support strategies.
• Stay updated on product updates, promotions, and company policies.
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Qualifications:
• High School Diploma (minimum); Associate’s or Bachelor’s degree preferred.
• Previous experience in customer support, help desk, or call center environment (preferred).
• Excellent written communication skills with a professional tone.
• Strong problem-solving and critical thinking skills.
• Ability to handle multiple chats/emails at the same time while staying organized.
• Proficiency with customer service software, ticketing systems, and chat platforms.
• Ability to work independently in a remote setting.
• Reliable internet connection and computer.
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Benefits:
• Competitive hourly rate / salary.
• 100% remote work flexibility.
• Paid training and opportunities for professional development.
• Supportive and collaborative team environment.
• Potential for career advancement within the company.
• Work-life balance with flexible schedules.
Company Details
Remote Chat and Email Support Specialist
Posted 9 days ago
Job Viewed
Job Description
We are looking for a reliable and customer-focused Remote Chat and Email Support Specialist to join our support team. In this role, you will provide timely, accurate, and professional responses to customer inquiries via live chat and email. The ideal candidate is a strong communicator, detail-oriented, and able to multitask while maintaining excellent customer service standards.
⸻
Key Responsibilities:
• Respond promptly to customer inquiries through chat and email channels.
• Assist customers with product/service information, troubleshooting, and issue resolution.
• Escalate complex issues to higher-level support or other departments when necessary.
• Maintain accurate records of customer interactions and follow-ups in the support system.
• Meet or exceed performance metrics such as response time, resolution time, and customer satisfaction scores.
• Provide personalized service to enhance the customer experience.
• Collaborate with other team members to improve workflows and customer support strategies.
• Stay updated on product updates, promotions, and company policies.
⸻
Qualifications:
• High School Diploma (minimum); Associate’s or Bachelor’s degree preferred.
• Previous experience in customer support, help desk, or call center environment (preferred).
• Excellent written communication skills with a professional tone.
• Strong problem-solving and critical thinking skills.
• Ability to handle multiple chats/emails at the same time while staying organized.
• Proficiency with customer service software, ticketing systems, and chat platforms.
• Ability to work independently in a remote setting.
• Reliable internet connection and computer.
⸻
Benefits:
• Competitive hourly rate / salary.
• 100% remote work flexibility.
• Paid training and opportunities for professional development.
• Supportive and collaborative team environment.
• Potential for career advancement within the company.
• Work-life balance with flexible schedules.
Company Details
Remote Customer Support Associate (Credentialing, Chat, Email Support)
Posted 6 days ago
Job Viewed
Job Description
We are seeking a highly skilled and experienced Customer Support Specialist to join our growing Customer Support team. As a Customer Support Specialist, you will be responsible for providing world-class customer support by resolving complex customer issues while collaborating internally to ensure our customers have the best experience possible.
Responsibilities:
- Handle customer inquiries by investigating and resolving complex issues in a timely and efficient manner while maintaining high customer satisfaction.
- Collaborate with cross-functional teams, including Customer Success, product development, and operations, to effectively address customer needs and provide timely solutions.
- Maintain a thorough understanding of products, services, and company policies to provide accurate and up-to-date information to customers.
- Gather customer feedback to help identify trends and patterns and provide insights and recommendations to improve the overall customer experience.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and Requirements
- 3+ years experience in customer support role with a background of chat/email customer support
- 1+ years experience with Payer Enrollment, and/or Credentialing
- Proficient in using GSuites tools including GSheets, GDocs, and GMail
- Able to communicate well with a wide variety of internal and external contacts at all levels of the organization
- Must be able to work collaboratively in a team-oriented environment and be able to foster good working relationships with others both within and outside the organization
- Extensive experience with website chat, and email support * Start-up Experience
Email Chat Support
Posted 20 days ago
Job Viewed
Job Description
Job Description :
The Email/Chat Support Representative is responsible for providing timely, accurate, and professional customer service through email and live chat platforms. This role ensures customer inquiries are resolved efficiently while maintaining a positive customer experience and supporting the company’s commitment to exceptional service.
What You’ll DoAs an Email/Chat Support Representative, you’ll serve as the first line of contact for customers seeking assistance online. Your role is to respond promptly, accurately, and professionally to customer inquiries through email and chat platforms. Responsibilities include:
- Responding to customer questions, concerns, and requests via email and live chat.
- Assisting with product information, order tracking, billing inquiries, and troubleshooting.
- Documenting customer interactions and maintaining accurate records in CRM systems.
- Escalating complex issues to higher-level support teams when necessary.
- Ensuring timely responses that meet service-level agreements (SLAs).
- Collaborating with team members to improve support processes and customer satisfaction.
- High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
- 1+ year of customer service, online support, or call center experience preferred.
- Excellent written communication skills with strong grammar and spelling.
- Fast and accurate typing skills (minimum [insert WPM, e.g., 40+]).
- Strong problem-solving skills with the ability to multitask in a digital environment.
- Familiarity with CRM systems, help desk software, and chat platforms.
- Ability to maintain professionalism and empathy when handling challenging situations.
- Flexibility to work evenings, weekends, or holidays if required.
- Competitive hourly pay or salary with performance incentives.
- Comprehensive benefits package (health, dental, vision, etc.).
- Paid time off, holidays, and flexible scheduling options.
- Opportunities for career advancement and professional growth.
- Remote work opportunities (where applicable).
- A collaborative, inclusive, and supportive work culture.
If you’re passionate about delivering excellent customer support and thrive in a digital-first environment, we’d love to hear from you! Apply today with your resume.
Company Details
Email Chat Support Representative
Posted 14 days ago
Job Viewed
Job Description
Job Description :
The Email/Chat Support Representative is responsible for providing timely, accurate, and professional customer service through email and live chat platforms. This role ensures customer inquiries are resolved efficiently while maintaining a positive customer experience and supporting the company’s commitment to exceptional service.
What You’ll DoAs an Email/Chat Support Representative, you’ll serve as the first line of contact for customers seeking assistance online. Your role is to respond promptly, accurately, and professionally to customer inquiries through email and chat platforms. Responsibilities include:
- Responding to customer questions, concerns, and requests via email and live chat.
- Assisting with product information, order tracking, billing inquiries, and troubleshooting.
- Documenting customer interactions and maintaining accurate records in CRM systems.
- Escalating complex issues to higher-level support teams when necessary.
- Ensuring timely responses that meet service-level agreements (SLAs).
- Collaborating with team members to improve support processes and customer satisfaction.
- High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
- 1+ year of customer service, online support, or call center experience preferred.
- Excellent written communication skills with strong grammar and spelling.
- Fast and accurate typing skills (minimum [insert WPM, e.g., 40+]).
- Strong problem-solving skills with the ability to multitask in a digital environment.
- Familiarity with CRM systems, help desk software, and chat platforms.
- Ability to maintain professionalism and empathy when handling challenging situations.
- Flexibility to work evenings, weekends, or holidays if required.
- Competitive hourly pay or salary with performance incentives.
- Comprehensive benefits package (health, dental, vision, etc.).
- Paid time off, holidays, and flexible scheduling options.
- Opportunities for career advancement and professional growth.
- Remote work opportunities (where applicable).
- A collaborative, inclusive, and supportive work culture.
Company Details
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Email/Chat Support Specialist
Posted 6 days ago
Job Viewed
Job Description
This is a remote position.
Join our dynamic team at Nitex, a leading company in the Apparel & Fashion industry, as an Email/Chat Support Specialist. In this role, you will be responsible for providing excellent customer service through email and chat channels. If you have a passion for fashion and enjoy helping customers, then this is the perfect opportunity for you.
Location: United States (Remote) Responsibilities: Respond to customer inquiries and provide solutions via email and chat Assist customers with product information, order status, and returns Resolve customer complaints and issues in a timely and professional manner Collaborate with other departments to ensure customer satisfaction Maintain accurate records of customer interactions Qualifications: 1+ years of experience in customer service or support role Excellent written and verbal communication skills Ability to multitask and prioritize in a fast-paced environment Strong problem-solving skills Knowledge of Apparel & Fashion industry preferredIf you are a team player with a positive attitude and a passion for helping customers, then we want to hear from you. Apply now to join the Nitex team!
Requirements1+ years of experience in customer service or support roleExcellent written and verbal communication skillsAbility to multitask and prioritize in a fast-paced environmentStrong problem-solving skillsKnowledge of Apparel & Fashion industry preferred BenefitsBenefits:
• Competitive salary.
• Comprehensive benefits package including medical, dental, and vision.
• Paid time off and holidays.
• Professional development and training opportunities.
Email Chat Support Specialist
Posted 16 days ago
Job Viewed
Job Description
This is a remote position.
ValueAdd Research and Analytics Solutions LLP is seeking a motivated Email Chat Support Specialist to join our Wholesale industry team. The ideal candidate will be responsible for providing exceptional customer service through email and chat support, resolving customer inquiries and issues efficiently and effectively.
Location: United States (Remote) Responsibilities: Respond to customer inquiries and issues via email and chat in a timely manner Provide accurate information and solutions to customers Assist customers with product information, pricing, and order status Escalate complex issues to the appropriate team members Maintain detailed records of customer interactions and transactions Qualifications: 1+ years of experience in customer service or support role Excellent written communication skills Ability to multitask and prioritize in a fast-paced environment Strong problem-solving skills Proficiency in Microsoft Office and CRM software Skills: Strong customer service skills Ability to work independently and as part of a team Attention to detail Ability to remain calm and professional under pressure Requirements 1+ years of experience in customer service or support role Excellent written communication skills Ability to multitask and prioritize in a fast-paced environment Strong problem-solving skills Proficiency in Microsoft Office and CRM softwareEmail/Chat Support Specialist
Posted 21 days ago
Job Viewed
Job Description
This is a remote position.
Earls Plumbing & Drain Cleaning is seeking a detail-oriented and customer-focused Email/Chat Support Specialist to join our Customer Support team in the Wholesale industry. The ideal candidate will be responsible for providing exceptional customer service through email and chat channels, resolving customer inquiries and issues in a timely and efficient manner.
Location: United States (Remote) Responsibilities: Respond to customer inquiries and issues via email and chat Provide accurate and timely information to customers Resolve customer complaints and issues with professionalism and empathy Escalate complex issues to appropriate team members for resolution Maintain detailed and accurate records of customer interactions Qualifications: 1+ years of experience in customer service or support role Excellent written and verbal communication skills Strong problem-solving abilities Ability to work independently and as part of a team Proficiency in email and chat support platformsIf you are a customer-focused individual with strong communication skills and a passion for providing exceptional service, we want to hear from you! Apply now to join the Earls Plumbing & Drain Cleaning team as an Email/Chat Support Specialist.
Requirements 1+ years of experience in customer service or support role Excellent written and verbal communication skills Strong problem-solving abilities Ability to work independently and as part of a team Proficiency in email and chat support platforms