4,945 Hr Operations jobs in the United States

Lead, HR Operations Case Management

60064 North Chicago, Illinois AbbVie

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Company Description
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok ( .
Job Description
Purpose
The HR Operations Case Management Lead will be responsible for gathering business requirements, designing, implementing, and maintaining the HR Case Management solutions. This role requires a strong understanding of HR Service Delivery (HRSD) principles and the ability to collaborate with cross-functional teams to deliver business process improvements. The ideal candidate will have experience in ServiceNow or other case management platform configuration, administration, and integration with various systems.
Responsibilities
+ Collaborates with stakeholders to gather and analyze business requirements, translating them into technical specifications and solutions within the ServiceNow platform.
+ Leads the design, development, and deployment of ServiceNow Case Management modules and enhancements.
+ Partners with BTS, DDS, and vendor partners to configure and customize ServiceNow applications, including workflows, forms, etc.
+ Oversees and maintains system integrity and security through routine monitoring and implementation of platform upgrades.
+ Provides expert guidance and best practices for utilizing ServiceNow capabilities to drive business process optimization.
+ Leads and performs data analysis and reporting to support decision-making and identify improvement opportunities across platform.
+ Collaborates with HRSD process owners and other stakeholders to improve existing services and processes.
+ Develops and maintains detailed business requirements documentation, including design specifications, test plans, and deployment procedures.
+ Provides training and support to users for new or modified features and functionalities.
+ Stays current with industry trends and advancements in ServiceNow technology to continually improve service offerings.
Qualifications
Qualifications
+ Bachelor's degree in Human Resources, Computer Science, Information Technology, or a related field, or equivalent experience.
+ 5 + years of experience in Human Resources, HR Operations with prior system and platform experience, including case management and HRSD module configuration or similar platforms.
+ 8 years work experience.
+ Strong understanding of HR Operations and HRSD processes and best practices.
+ Proven experience in system design, scripting, and application customization.
+ Proficiency in system functionality, technical design and process improvement.
+ Excellent problem-solving skills with a keen eye for detail.
+ Effective communication and collaboration skills with the ability to work effectively in a diverse team environment.
+ ServiceNow certifications (such as Certified System Administrator or Certified Implementation Specialist) are preferred.
Additional Information
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:

+ The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
+ We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
+ This job is eligible to participate in our short-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
$94,000 - $178,500
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HR Operations Specialist

92002 Carlsbad, California Ignite Human Capital

Posted 3 days ago

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Job Description

HR Operations Specialist

Would you like to join a rapidly growing insurance company as an HR Operations Specialist? You'll play a key role in supporting people operations and shaping a positive employee experience. We're looking for a detail-oriented professional who thrives on creating smooth HR processes and delivering operational excellence in a dynamic environment.

Location:

You will be required to work on-site at our Carlsbad, California location five (5) days per week. This on-site presence is crucial to fostering collaboration and maintaining a strong connection with our team and the workplace environment. Hybrid flexibility available after 6 months.

Key Responsibilities:
  • New Hire Onboarding: Lead onboarding efforts to ensure new employees feel welcomed, informed, and set up for success.
  • HR Administration: Handle all HR admin tasks tied to onboarding, offboarding, promotions, and internal changes to support a seamless employee journey.
  • ADP Workforce Now: Manage and maintain data in ADP Workforce Now, including launching ADP Cloud Onboarding and Records Management.
  • Employee Relations Support: Help address employee questions and concerns, promoting a positive culture and escalating more complex issues to the HR Business Partner when needed.
  • Policy & Compliance: Maintain and update HR policies, ensuring employee awareness and adherence across the organization.
  • Performance Management: Support the review process, helping managers with goal-setting, progress tracking, and performance conversations.
  • Learning & Development: Coordinate training sessions and development opportunities for employee growth.
  • Employee Engagement: Plan team-building events and wellness activities that strengthen workplace connection and morale.
  • Cross-Functional Collaboration: Work with IT, Legal, and Finance to align HR operations with company goals and systems.
  • Process Improvements: Identify and implement ways to make HR processes more efficient and less manual.
  • Event Planning: Coordinate internal events, including leadership conferences and holiday celebrations.
  • Workplace Safety: Serve as the Health and Safety coordinator (including Fire Marshal duties and maintaining CPR certification).
  • SharePoint Oversight: Keep HR-related SharePoint content organized and up to date.
  • HR Data & Reporting: Analyze HR metrics monthly and quarterly to help drive strategic decisions.
  • Employee Records: Ensure accurate and compliant recordkeeping, including I-9s and audit support.
  • Benefits Support: Assist with benefits enrollment and open enrollment processes; respond to employee benefits questions.
  • Compensation Admin: Manage payroll updates, bonuses, and adjustments to ensure accuracy and timeliness.
  • Talent Acquisition Help: Work with hiring managers and recruiters to support the hiring process, from job postings to interview coordination.
  • Onboarding Materials: Create and distribute documentation and resources to help new hires start strong.
  • Offboarding & Exit Interviews: Lead exit interviews and manage departure processes professionally and smoothly.
Requirements:
  • 3+ years of experience with ADP Workforce Now, including system administration and data management
  • Advanced Excel skills for managing and analyzing HR data
  • Proficiency in PowerPoint for building clear, engaging presentations
  • Strong attention to detail, with a track record of accuracy in data entry, reporting, and documentation
  • Excellent organizational skills, able to manage multiple priorities while maintaining high-quality standards
  • Strong communication and interpersonal skills, with the ability to work cross-functionally and maintain confidentiality
  • Understanding of HR compliance requirements, including I-9 verification and documentation best practices
  • Experience supporting onboarding, offboarding, benefits, and payroll coordination in a fast-paced HR environment
  • Nice to have: Experience using Canva for internal communications and SharePoint for document management and team collaboration

Benefits & Compensation
The anticipated salary range for candidates is $70,000 to $90,000. We offer a competitive salary and flexible benefits package, recognizing our employees' contributions and supporting them at every career and life stage.
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HR Operations Specialist

95828 Florin, California Tailored Management

Posted 3 days ago

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Job Description

Job Title: HR Operations Specialist
Location: Remote (USA)
Compensation: $65.00-$75.00/hr
Details: 12 Month Contract (W-2 and Benefits Eligible)

Description:
Working with the world's largest entertainment streaming company, this position is part of the Talent (HR) Operations team, ensuring that all processes translated into data flows through HR technologies work seamlessly to deliver meaningful, integrated insights of talent strategy. By acting as a critical bridge between Global Business Partners while designing effective service delivery, Talent Operations enhances interconnectedness across operations (processes), technology, and analytics.

This role is eligible for in-person or hybrid work at one of the US offices or full-time remote work in the US. If hired as a remote employee, it does require occasional travel for design workshops, annual planning, and other business priorities.

Key Responsibilities:
• Analyze, evaluate, and improve the functionality and performance of HR systems, including HR management software, applicant tracking systems, and employee self-service portals.
• Collaborate with Talent stakeholders to evaluate HR workflows and system requirements, and identify areas for improvement.
• Design and implement system enhancements, configurations, and customizations through system updates, testing, and troubleshooting, ensuring they meet the needs of the stakeholders
• Provide technical support and training to end-users, ensuring proper system usage and resolving any system-related issues.
• Develop and maintain HR system documentation, including user manuals, process maps, system configurations, and training materials.
• Collaborate with cross-functional teams, such as HR Tech and talent, to implement system integrations and data migrations.
• Monitor system performance, data integrity, and security, identifying and addressing potential risks or issues proactively.
• Manage system projects from conception to completion, including planning, testing, implementation, and post-implementation support.
• Collaborate with HR stakeholders to analyze and report on HR data and metrics, providing insights and recommendations for process improvements.

Experience:
• Strong analytical and problem-solving skills with the ability to understand complex HR processes and translate them into system requirements.
• Proficiency in HR systems and software, such as HR management systems, applicant tracking systems, and payroll systems.
• Solid understanding of HR processes, including recruitment, onboarding, performance management, employee data management, and benefits administration.
• Technical expertise in system configuration, customization, and troubleshooting, with knowledge of programming languages and database management.
• Proficiency in data analysis and reporting, using tools such as Excel, Power BI, or similar platforms.

Required Qualifications:
• 5 -7 years of hands-on experience in Information Technology, Human Resources, or a related field.
• Prior experience as an HR/Business System Analyst or similar role, with a strong grasp of HR processes and systems.
• Certification or relevant training in HR systems; Workday is preferred.
• Familiarity with project management methodologies and tools, as well as lean and agile methodologies.
• Experience in system implementation and support, including system testing and end-user training.
• Strong understanding of data privacy and security regulations related to HR systems.

#TM2
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HR Operations Specialist

35801 Huntsville, Alabama $55000 Annually WhatJobs

Posted 1 day ago

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Job Description

full-time
Our client, a growing aerospace and defense contractor, is looking for a detail-oriented and proactive HR Operations Specialist to join their team in Huntsville, Alabama, US . This role is crucial in supporting the day-to-day operations of the Human Resources department, ensuring the smooth and efficient administration of HR processes and programs. The ideal candidate will have a solid understanding of HR principles and practices, with a strong focus on accuracy, compliance, and exceptional service delivery.

Responsibilities include managing HRIS (Human Resources Information System) data, processing new hire onboarding, maintaining employee records, administering benefits programs, and assisting with payroll processing. You will also be involved in responding to employee inquiries, generating HR reports, and supporting various HR projects and initiatives. Ensuring compliance with all federal, state, and local employment laws and regulations is a key aspect of this role. This position requires meticulous attention to detail and a commitment to confidentiality.

The successful candidate will possess an Associate's or Bachelor's degree in Human Resources, Business Administration, or a related field. A minimum of 2-3 years of experience in an HR support or operations role is required. Proficiency in HRIS systems (e.g., Workday, ADP) and Microsoft Office Suite is essential. Strong organizational skills, excellent communication abilities, and a customer-service oriented mindset are necessary. The ability to manage multiple tasks, prioritize effectively, and meet deadlines in a dynamic environment is crucial. Experience within the manufacturing or government contracting sector is a plus. This position offers a competitive salary, comprehensive benefits package, and opportunities for professional development within a supportive HR team. Join an organization that values its employees and fosters a culture of excellence.
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HR Operations Specialist

68102 Omaha, Nebraska $50000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client, a prominent firm in **Omaha, Nebraska**, is seeking a meticulous and organized HR Operations Specialist to enhance the efficiency and effectiveness of their Human Resources department. This role is integral to the smooth functioning of HR processes, supporting both the HR team and the wider employee population. The ideal candidate will possess a strong understanding of HRIS systems, payroll administration, benefits management, and HR data integrity. Responsibilities include managing employee data within the HR information system, ensuring accuracy and completeness; processing new hires, terminations, and other employee changes; administering employee benefits programs, including enrollment and troubleshooting; supporting payroll processing; and assisting with the development and implementation of HR policies and procedures. You will also be responsible for generating HR reports and analytics, responding to employee inquiries regarding HR policies and benefits, and assisting with compliance initiatives. A Bachelor's degree in Human Resources, Business Administration, or a related field is preferred, along with 2-4 years of experience in HR administration or operations. Proficiency with HRIS software (e.g., Workday, ADP, SAP SuccessFactors) and strong Excel skills are essential. Excellent attention to detail, strong organizational skills, and the ability to handle confidential information with discretion are paramount. This hybrid role offers a balance of remote work and in-office collaboration within our **Omaha, Nebraska** location. If you are a proactive and detail-oriented HR professional looking to contribute to a dynamic team, we encourage you to apply.
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HR Operations Specialist

68102 Omaha, Nebraska $70000 Annually WhatJobs

Posted 3 days ago

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Job Description

full-time
Our client, a dynamic and growing organization, is seeking a meticulous and proactive HR Operations Specialist to join their Human Resources department in Omaha, Nebraska, US . This role is crucial for ensuring the smooth and efficient day-to-day operations of the HR function. You will be responsible for managing and maintaining HR information systems (HRIS), processing employee data, and ensuring compliance with labor laws and company policies. Key duties include administering employee benefits, supporting the onboarding and offboarding processes, and generating HR reports. The ideal candidate will have a strong understanding of HR best practices, excellent attention to detail, and proficiency in HR software and data management. You will work closely with employees, managers, and external vendors to provide timely and accurate HR support. A Bachelor's degree in Human Resources, Business Administration, or a related field is required. Prior experience in HR operations, HRIS administration, or a similar role is essential. Familiarity with payroll processing and employment law is a significant advantage. Strong organizational skills, the ability to handle confidential information with discretion, and excellent communication skills are necessary for success. This position offers a hybrid work model, providing a blend of remote work flexibility and in-office collaboration.

Responsibilities:
  • Manage and maintain the HR Information System (HRIS) to ensure data accuracy and integrity.
  • Process new hire information, employment changes, and terminations.
  • Administer employee benefits programs, including enrollment, changes, and inquiries.
  • Support the onboarding and offboarding processes, ensuring a smooth experience for employees.
  • Generate regular HR reports on key metrics such as headcount, turnover, and compensation.
  • Ensure compliance with federal, state, and local employment laws and regulations.
  • Assist with the development and implementation of HR policies and procedures.
  • Respond to employee inquiries regarding HR policies, benefits, and payroll.
  • Coordinate with payroll providers to ensure accurate and timely processing of wages.
  • Maintain employee records and ensure confidentiality.
Qualifications:
  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • Minimum of 2 years of experience in HR operations or administration.
  • Proficiency with HRIS systems (e.g., Workday, ADP, SAP SuccessFactors).
  • Solid understanding of HR principles, practices, and employment laws.
  • Excellent data management and analytical skills.
  • Strong attention to detail and accuracy.
  • Effective written and verbal communication skills.
  • Ability to handle sensitive information with confidentiality and professionalism.
  • Proficiency in Microsoft Office Suite, particularly Excel.
  • Experience with payroll processing is a plus.
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HR Operations Specialist

Carlsbad, California Ignite Human Capital

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Job Description

Job Description

Job Description

HR Operations Specialist


Would you like to join a rapidly growing insurance company as an HR Operations Specialist? You’ll play a key role in supporting people operations and shaping a positive employee experience. We’re looking for a detail-oriented professional who thrives on creating smooth HR processes and delivering operational excellence in a dynamic environment.

Location:

You will be required to work on-site at our Carlsbad, California location five (5) days per week. This on-site presence is crucial to fostering collaboration and maintaining a strong connection with our team and the workplace environment. Hybrid flexibility available after 6 months.

Key Responsibilities:

  • New Hire Onboarding: Lead onboarding efforts to ensure new employees feel welcomed, informed, and set up for success.
  • HR Administration: Handle all HR admin tasks tied to onboarding, offboarding, promotions, and internal changes to support a seamless employee journey.
  • ADP Workforce Now: Manage and maintain data in ADP Workforce Now, including launching ADP Cloud Onboarding and Records Management.
  • Employee Relations Support: Help address employee questions and concerns, promoting a positive culture and escalating more complex issues to the HR Business Partner when needed.
  • Policy & Compliance: Maintain and update HR policies, ensuring employee awareness and adherence across the organization.
  • Performance Management: Support the review process, helping managers with goal-setting, progress tracking, and performance conversations.
  • Learning & Development: Coordinate training sessions and development opportunities for employee growth.
  • Employee Engagement: Plan team-building events and wellness activities that strengthen workplace connection and morale.
  • Cross-Functional Collaboration: Work with IT, Legal, and Finance to align HR operations with company goals and systems.
  • Process Improvements: Identify and implement ways to make HR processes more efficient and less manual.
  • Event Planning: Coordinate internal events, including leadership conferences and holiday celebrations.
  • Workplace Safety: Serve as the Health and Safety coordinator (including Fire Marshal duties and maintaining CPR certification).
  • SharePoint Oversight: Keep HR-related SharePoint content organized and up to date.
  • HR Data & Reporting: Analyze HR metrics monthly and quarterly to help drive strategic decisions.
  • Employee Records: Ensure accurate and compliant recordkeeping, including I-9s and audit support.
  • Benefits Support: Assist with benefits enrollment and open enrollment processes; respond to employee benefits questions.
  • Compensation Admin: Manage payroll updates, bonuses, and adjustments to ensure accuracy and timeliness.
  • Talent Acquisition Help: Work with hiring managers and recruiters to support the hiring process, from job postings to interview coordination.
  • Onboarding Materials: Create and distribute documentation and resources to help new hires start strong.
  • Offboarding & Exit Interviews: Lead exit interviews and manage departure processes professionally and smoothly.

Requirements:

  • 3+ years of experience with ADP Workforce Now, including system administration and data management
  • Advanced Excel skills for managing and analyzing HR data
  • Proficiency in PowerPoint for building clear, engaging presentations
  • Strong attention to detail, with a track record of accuracy in data entry, reporting, and documentation
  • Excellent organizational skills, able to manage multiple priorities while maintaining high-quality standards
  • Strong communication and interpersonal skills, with the ability to work cross-functionally and maintain confidentiality
  • Understanding of HR compliance requirements, including I-9 verification and documentation best practices
  • Experience supporting onboarding, offboarding, benefits, and payroll coordination in a fast-paced HR environment
  • Nice to have: Experience using Canva for internal communications and SharePoint for document management and team collaboration

Benefits & Compensation
The anticipated salary range for candidates is $70,000 to $90,000. We offer a competitive salary and flexible benefits package, recognizing our employees' contributions and supporting them at every career and life stage.

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HR Operations Coordinator

10261 New York, New York Paramount

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Job Description

#WeAreParamount on a mission to unleash the power of content you in?

Weve got the brands, weve got the stars, and weve got the power to achieve our mission to entertain the planet now all were missing isYOU!Becoming a part of Paramount means joining a team that values authenticity and embraces inclusion for all. We are searching for individuals who not only recognize the power of content but also enjoy a touch of fun and uniqueness. Together, we co-create moments that matter both for our audiences and our employees. You fuel our culture of purpose, passion, and collaboration. Were in this together.

Paramount Global is seeking an HR Operations Coordinator to join our HR Operations team! Reporting to the HR Operations Director, this team manages key employee lifecycle processes and employee support across our HR Centers of Excellence including Business Partners, Total Rewards, Talent Acquisition, Data Management, and Payroll. Our mission is to drive operational efficiency by partnering with cross-functional teams to solve complex problems and transform the way we deliver HR Operations support.

Responsibilities:

  • Provide employees with front-line HR support, guidance, and troubleshooting across HR topics, including HR programs & policies, timesheets and pay, benefits, and onboarding & offboarding, while effectively conveying complex HR information in a clear and understandable manner.
  • Coordinate the escalation and resolution of advanced employee issues across Payroll, Total Rewards, IT, and HRBP teams, while ensuring all parties are aligned and updated along the way
  • Collaborate with cross-functional teams to develop self-service knowledge content for employees to access via MyAssistant and ServiceNow
  • Support the onboarding process for all incoming employees. This includes ensuring all onboarding requirements are met in a timely manner, logistics are coordinated across TA Ops, HR Data, Tech, and Facilities teams, and employee & manager have a smooth experience
  • Manage employee data changes and job requisition requests. Partner across HRBPs, Compensation, Finance, and the HR Data Team to ensure transactions are approved and executed promptly and with accuracy
  • Manage end-to-end employee offboarding. Guide employee and manager through all necessary tasks and logistics, support with logistical questions across Payroll, Benefits, Facilities, and IT, conduct exit interviews as required, and ensure system and Payroll offboarding is transacted in a timely manner
  • Support HRBPs with reporting requests. This includes maintaining organizational charts, headcount files, and census reports for HRBPs, as well as coordinating more complex reporting requests with the appropriate specialist teams
  • Collaborate with HR Data team on regular data audits to ensure overall data quality and accuracy for your client group
  • Support HR Operational projects, aiming to drive HR process efficiency as well as employee experiences with HR
  • Partner with HRBP teams on client specific projects and tasks, as required

Basic Qualifications:

  • Minimum 2 years experience in a customer service, HR or administrative role (strong internships will be considered).

Additional Qualifications:

  • Working knowledge of topics across HR functional areas, including Benefits, Talent Acquisition, Learning & Development, Organizational Development, HR Systems/Operations, HR Compliance, and Payroll
  • Experience with Microsoft Office suite
  • Experience with HRMs and/or Customer Service platforms SuccessFactors, SalesForce, ServiceNow, a plus
  • Problem-solving skills; think critically about problems and know how to leverage your resources to package solutions
  • Strong client facing / interpersonal skills and passion for delivering positive experiences and building relationships with teams and partners
  • Demonstrated ability to thrive in a fast-paced, complex, and ambiguous environment with quick deadlines and shifting priorities
  • Ability to analyze processes within a cross-functional organization, proficient at prioritizing new and improved processes
  • Ability to work independently, as well as within a collaborative team setting
  • Must be comfortable collaborating with senior HR and business leaders

Paramount Global (NASDAQ: PARA, PARAA) is a leading global media and entertainment company that creates premium content and experiences for audiences worldwide. Driven by iconic studios, networks and streaming services, Paramount's portfolio of consumer brands includes CBS, Showtime Networks, Paramount Pictures, Nickelodeon, MTV, Comedy Central, BET, Paramount+, Pluto TV and Simon & Schuster, among others. Paramount delivers the largest share of the U.S. television audience and boasts one of the industry's most important and extensive libraries of TV and film titles. In addition to offering innovative streaming services and digital video products, the company provides powerful capabilities in production, distribution and advertising solutions.

Additional Information

Hiring Salary Range: $47,500.00 - 60,000.00.

The hiring salary range for this position applies to New York City, California, Colorado, Washington state, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable, as otherwise dictated by the appropriate Collective Bargaining Agreement.

What We Offer:

  • Attractive compensation and comprehensive benefits packages. Check out our full list of benefits here:
  • Generous paid time off.
  • An exciting and fulfilling opportunity to be part of one of Paramounts most dynamic teams.
  • Opportunities for both on-site and virtual engagement events.
  • Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace.
  • Explore life at Paramount:

Paramount is an equal opportunity employer (EOE) including disability/vet.

At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access as a result of your disability. You can request reasonable accommodations by calling or by sending an email to Only messages left for this purpose will be returned.
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HR Operations Generalist

92713 Irvine, California The Planet Group

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Job Description

Job Description

HR Operations Generalist
Contract - 9 Months
Remote; 9-5pm PST
Hourly
: $27hr

Must Haves :
  • Minimum 3 years of HR Operations/HR Generalist/HR Coordinator experience
  • Experience in a high-volume, shared service environment with a ticketing system, such as Jira or ServiceNow
  • Excellent written and verbal communication skills with employees and stakeholders, including effectively coordinating with global partners, providing regular status updates, and driving clear and timely resolutions.
  • Demonstrated ability to critically think and problem solve through ambiguous situations
  • College degree in a related field, such as Human Resources
  • Experience with the following tools - Jira, Workday, Slack, G-Suite
  • Experience working on with a globally distributed workforce
Job Responsibilities:
  • Intake and triaging of employee requests in Jira
  • Executing on defined, tier 1 People Operations processes and tasks, including new hire onboarding, benefits, talent acquisition, talent management, employee experience, etc.
  • Sometimes working on undefined, tier 2 processes and escalations that require troubleshooting and critical thinking
  • Partner with HR Centers of Excellence to absorb and deliver new processes and HR services
  • Partner with People Operations Process Specialists to report process breaks, suggest process updates, build efficiencies and create automations
  • Participate in department and cross functional projects
At The Planet Group, we deliver strategic talent solutions across industries through contract, direct hire, and contract-to-hire services-matching top experts with the companies that need them most. Our specialized sales and recruitment teams are deeply experienced in Accounting, Finance, HR, Administration, and Customer Service connecting skilled professionals with roles that drive business impact. Whether you're seeking a new role or interested in advancing your career, we bring speed, strategy, and a people-first approach to every partnership.

#AFHR
#LI-JO1

The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the Recruiter to ensure it's from an official Planet domain (@theplanetgroup.com or @launchcg.com) - and not a domain with an alternative extension like .net, .org or .jobs.

The Planet Group and our companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
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